USB Files Transfer Error

Hello.
So I was trying to transfer files from my Android Phone to PC using usb transfer but I get an error on my phone saying - Can't transfer files to the connected computer. Please help

garuda-inxi
System:
Kernel: 5.15.33-1-lts arch: x86_64 bits: 64 compiler: gcc v: 11.2.0
parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-lts
root=UUID=0b3ee793-04a5-4396-a397-8dbad9c6feeb rw [email protected]
quiet quiet splash rd.udev.log_priority=3 vt.global_cursor_default=0
resume=UUID=684fccb6-7d6a-4eda-8875-5b25dc60d985 loglevel=3 i8042.nokbd
Desktop: KDE Plasma v: 5.24.4 tk: Qt v: 5.15.3 info: latte-dock
wm: kwin_x11 vt: 1 dm: SDDM Distro: Garuda Linux base: Arch Linux
Machine:
Type: Laptop System: Hewlett-Packard product: HP Pavilion g6 Notebook PC
v: 0884110000385910000610100 serial: <superuser required> Chassis: type: 10
serial: <superuser required>
Mobo: Hewlett-Packard model: 183E v: 56.32 serial: <superuser required>
UEFI: Insyde v: F.22 date: 11/22/2012
Battery:
ID-1: BAT0 charge: 15.6 Wh (100.0%) condition: 15.6/15.6 Wh (100.0%)
volts: 12.4 min: 10.8 model: Hewlett-Packard Primary type: Li-ion
serial: N/A status: full
CPU:
Info: model: Intel Core i3-3110M bits: 64 type: MT MCP arch: Ivy Bridge
family: 6 model-id: 0x3A (58) stepping: 9 microcode: 0x21
Topology: cpus: 1x cores: 2 tpc: 2 threads: 4 smt: enabled cache:
L1: 128 KiB desc: d-2x32 KiB; i-2x32 KiB L2: 512 KiB desc: 2x256 KiB
L3: 3 MiB desc: 1x3 MiB
Speed (MHz): avg: 1197 min/max: 1200/2400 scaling: driver: intel_cpufreq
governor: schedutil cores: 1: 1197 2: 1197 3: 1197 4: 1197 bogomips: 19155
Flags: avx ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Vulnerabilities:
Type: itlb_multihit status: KVM: VMX disabled
Type: l1tf
mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable
Type: mds mitigation: Clear CPU buffers; SMT vulnerable
Type: meltdown mitigation: PTI
Type: spec_store_bypass
mitigation: Speculative Store Bypass disabled via prctl and seccomp
Type: spectre_v1
mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW,
STIBP: conditional, RSB filling
Type: srbds status: Not affected
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: Intel 3rd Gen Core processor Graphics vendor: Hewlett-Packard
driver: i915 v: kernel ports: active: LVDS-1 empty: DP-1,HDMI-A-1,VGA-1
bus-ID: 00:02.0 chip-ID: 8086:0166 class-ID: 0300
Device-2: AMD Thames [Radeon HD 7500M/7600M Series]
vendor: Hewlett-Packard driver: radeon v: kernel pcie: gen: 1
speed: 2.5 GT/s lanes: 8 link-max: gen: 2 speed: 5 GT/s lanes: 16
bus-ID: 01:00.0 chip-ID: 1002:6840 class-ID: 0300
Device-3: Suyin HP TrueVision HD Integrated Webcam type: USB
driver: uvcvideo bus-ID: 2-1.5:3 chip-ID: 064e:e263 class-ID: 0e02
serial: <filter>
Display: x11 server: X.Org v: 21.1.3 with: Xwayland v: 22.1.1
compositor: kwin_x11 driver: X: loaded: modesetting,radeon
alternate: fbdev,intel,vesa gpu: i915 display-ID: :0 screens: 1
Screen-1: 0 s-res: 1366x768 s-dpi: 96 s-size: 361x203mm (14.21x7.99")
s-diag: 414mm (16.31")
Monitor-1: LVDS-1 model: LG Display 0x034d built: 2012 res: 1366x768
hz: 60 dpi: 101 gamma: 1.2 size: 344x194mm (13.54x7.64")
diag: 395mm (15.5") ratio: 16:9 modes: 1366x768
OpenGL: renderer: Mesa Intel HD Graphics 4000 (IVB GT2)
v: 4.2 Mesa 22.0.1 compat-v: 3.1 direct render: Yes
Audio:
Device-1: Intel 7 Series/C216 Family High Definition Audio
vendor: Hewlett-Packard driver: snd_hda_intel v: kernel bus-ID: 00:1b.0
chip-ID: 8086:1e20 class-ID: 0403
Sound Server-1: ALSA v: k5.15.33-1-lts running: yes
Sound Server-2: PulseAudio v: 15.0 running: no
Sound Server-3: PipeWire v: 0.3.49 running: yes
Network:
Device-1: Ralink RT3290 Wireless 802.11n 1T/1R PCIe vendor: Hewlett-Packard
driver: rt2800pci v: 2.3.0 pcie: gen: 1 speed: 2.5 GT/s lanes: 1
bus-ID: 07:00.0 chip-ID: 1814:3290 class-ID: 0280
IF: wlo1 state: down mac: <filter>
Device-2: Realtek RTL810xE PCI Express Fast Ethernet
vendor: Hewlett-Packard driver: r8169 v: kernel pcie: gen: 1
speed: 2.5 GT/s lanes: 1 port: 3000 bus-ID: 08:00.0 chip-ID: 10ec:8136
class-ID: 0200
IF: eno1 state: up speed: 100 Mbps duplex: full mac: <filter>
Bluetooth:
Device-1: Ralink RT3290 Bluetooth vendor: Hewlett-Packard driver: N/A pcie:
gen: 1 speed: 2.5 GT/s lanes: 1 bus-ID: 07:00.1 chip-ID: 1814:3298
class-ID: 0d11
Report: bt-service: enabled,stopped note: tool can't run
Drives:
Local Storage: total: 931.51 GiB used: 41.74 GiB (4.5%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/sda maj-min: 8:0 vendor: Seagate model: ST1000LM024 HN-M101MBB
size: 931.51 GiB block-size: physical: 4096 B logical: 512 B
speed: 6.0 Gb/s type: HDD rpm: 5400 serial: <filter> rev: 0001
scheme: GPT
Partition:
ID-1: / raw-size: 915.01 GiB size: 915.01 GiB (100.00%)
used: 41.74 GiB (4.6%) fs: btrfs dev: /dev/sda3 maj-min: 8:3
ID-2: /boot/efi raw-size: 512 MiB size: 511 MiB (99.80%)
used: 576 KiB (0.1%) fs: vfat dev: /dev/sda1 maj-min: 8:1
ID-3: /home raw-size: 915.01 GiB size: 915.01 GiB (100.00%)
used: 41.74 GiB (4.6%) fs: btrfs dev: /dev/sda3 maj-min: 8:3
ID-4: /var/log raw-size: 915.01 GiB size: 915.01 GiB (100.00%)
used: 41.74 GiB (4.6%) fs: btrfs dev: /dev/sda3 maj-min: 8:3
ID-5: /var/tmp raw-size: 915.01 GiB size: 915.01 GiB (100.00%)
used: 41.74 GiB (4.6%) fs: btrfs dev: /dev/sda3 maj-min: 8:3
Swap:
Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default)
ID-1: swap-1 type: zram size: 7.66 GiB used: 12.2 MiB (0.2%)
priority: 100 dev: /dev/zram0
ID-2: swap-2 type: partition size: 16 GiB used: 0 KiB (0.0%) priority: -2
dev: /dev/sda2 maj-min: 8:2
Sensors:
System Temperatures: cpu: 66.0 C mobo: N/A gpu: radeon temp: 57.5 C
Fan Speeds (RPM): N/A
Info:
Processes: 241 Uptime: 1h 18m wakeups: 1 Memory: 7.66 GiB
used: 2.61 GiB (34.1%) Init: systemd v: 250 tool: systemctl Compilers:
gcc: 11.2.0 Packages: 1390 pacman: 1384 lib: 357 flatpak: 6 Shell: fish
v: 3.4.1 default: Bash v: 5.1.16 running-in: konsole inxi: 3.3.15
Garuda (2.6.1-1):
System install date:     2022-04-11
Last full system update: 2022-04-11 ↻
Is partially upgraded:   No
Relevant software:       NetworkManager
Windows dual boot:       No/Undetected
Snapshots:               Snapper
Failed units:            bluetooth-autoconnect.service

As a first troubleshooting step, just try to reboot, since from that last symbol it seems you updated but not rebooted (maybe something USB-related was updated...).
If this doesn't help, how are you copying your files? Normal copy e.g. via Dolphin?
Did you get in your mobile the usual Android USB preferences pop-up providing options to "File Trasfer" (to be selected), "USB tethering", etc...?
If you selected File Tramsfer, did you get in Garuda a notification saying that a device was connected and asking if you want to open it with Dolphin?
Finally, just a hint: you could also use KDE connect pairing your device via Bluetooth, which works great.

2 Likes

Check https://www.xda-developers.com/

1 Like

Thanks I just rebooted and used another port it doesn't show the error anymore. Also while File Transfer why does the system freezes sometimes. I understand its using up resources but its like completely unable to use.

Thanks Anyways my problem with File transfer is resolved but i'd want to know the reason behind the system freeze.

Check for errors in logfiles

sudo journalctl -p 3 -xb
1 Like

Regarding performance issues (in general), a very detailed guide has recently been prepared:

I would say that this is a very extensive topic and getting into formal troubleshooting can be a very complex and time consuming process.
So it might be worthwhile to evaluate if there is any topic/aspect of interest, do some testing, etc.
At the very least, it will be an extremely useful reading... :slight_smile:
Definitely, it will need a dedicated thread if this will go forward (I assume that sporadic problems, only when copying files, are not such an important issue).

3 Likes

Thanks for the link Sure I'll go through the post and check if there's anything that can fix this lag.

1 Like

Below is the results. If you could explain me what are those error and thing serious?

Module libudev.so.1 with build-id 7dc938362569112855b6086de066cd6a18d1b978
Module libc.so.6 with build-id 85766e9d8458b16e9c7ce6e07c712c02b8471dbc
Module libply.so.5 with build-id 7872fe68a815672f245767251ea58cc6d807e48a
Module plymouth with build-id 5d41380191d68f361d3307b01cd3592755df9b97
Stack trace of thread 458:
#0  0x00007f9d0c64ffd4 ply_list_get_first_node (libply.so.5 + 0x9fd4)
#1  0x00007f9d0c64e04b n/a (libply.so.5 + 0x804b)
#2  0x00007f9d0c64e696 ply_command_parser_free (libply.so.5 + 0x8696)
#3  0x000055e14c2448d1 n/a (plymouth + 0x28d1)
#4  0x00007f9d0c469310 __libc_start_call_main (libc.so.6 + 0x2d310)
#5  0x00007f9d0c4693c1 [email protected]@GLIBC_2.34 (libc.so.6 + 0x2d3c1)
#6  0x000055e14c244fa5 n/a (plymouth + 0x2fa5)
ELF object binary architecture: AMD x86-64
β–‘β–‘ Subject: Process 458 (plymouth) dumped core
β–‘β–‘ Defined-By: systemd
β–‘β–‘ Support: https://lists.freedesktop.org/mailman/listinfo/systemd-devel
β–‘β–‘ Documentation: man:core(5)
β–‘β–‘  
β–‘β–‘ Process 458 (plymouth) crashed and dumped core.
β–‘β–‘  
β–‘β–‘ This usually indicates a programming error in the crashing program and
β–‘β–‘ should be reported to its vendor as a bug.
Apr 11 15:10:08 Garuda-PC systemd-coredump[546]: [ο‘•] Process 544 (plymouth) of user 0 dumped core.

Module linux-vdso.so.1 with build-id b14fe682e924ba98775af29ef5b7b4c321b43478
Module libgcc_s.so.1 with build-id 5d817452a709ca3a213341555ddcf446ecee37fa
Module ld-linux-x86-64.so.2 with build-id c09c6f50f6bcec73c64a0b4be77eadb8f7202410
Module libm.so.6 with build-id 596b63a006a4386dcab30912d2b54a7a61827b07
Module libudev.so.1 with build-id 7dc938362569112855b6086de066cd6a18d1b978
Module libc.so.6 with build-id 85766e9d8458b16e9c7ce6e07c712c02b8471dbc
Module libply.so.5 with build-id 7872fe68a815672f245767251ea58cc6d807e48a
Module plymouth with build-id 5d41380191d68f361d3307b01cd3592755df9b97
Stack trace of thread 544:
#0  0x00007f5d21b3d0f4 ply_list_node_get_data (libply.so.5 + 0xa0f4)
#1  0x00007f5d21b3b029 n/a (libply.so.5 + 0x8029)
#2  0x00007f5d21b3b696 ply_command_parser_free (libply.so.5 + 0x8696)
#3  0x00005612ae8358d1 n/a (plymouth + 0x28d1)
#4  0x00007f5d21956310 __libc_start_call_main (libc.so.6 + 0x2d310)
#5  0x00007f5d219563c1 [email protected]@GLIBC_2.34 (libc.so.6 + 0x2d3c1)
#6  0x00005612ae835fa5 n/a (plymouth + 0x2fa5)
ELF object binary architecture: AMD x86-64
β–‘β–‘ Subject: Process 544 (plymouth) dumped core
β–‘β–‘ Defined-By: systemd
β–‘β–‘ Support: https://lists.freedesktop.org/mailman/listinfo/systemd-devel
β–‘β–‘ Documentation: man:core(5)
β–‘β–‘
β–‘β–‘ Process 544 (plymouth) crashed and dumped core.
β–‘β–‘
β–‘β–‘ This usually indicates a programming error in the crashing program and
β–‘β–‘ should be reported to its vendor as a bug.
Apr 11 15:10:10 Garuda-PC kernel: radeon 0000:01:00.0: No VRAM object for PCIE GART.
Apr 11 15:10:10 Garuda-PC kernel: [drm:evergreen_resume [radeon]] *ERROR* evergreen startup failed on resume
Apr 11 15:10:39 Garuda-PC sddm-helper[1082]: gkr-pam: unable to locate daemon control file
Apr 11 15:10:46 Garuda-PC kwin_x11[1432]: kwin_xkbcommon: XKB: couldn't find a Compose file for locale "en_IN" (mapped to "en_IN.ISO8859-1")
Apr 11 15:11:05 Garuda-PC kernel: radeon 0000:01:00.0: No VRAM object for PCIE GART.
Apr 11 15:11:05 Garuda-PC kernel: [drm:evergreen_resume [radeon]] *ERROR* evergreen startup failed on resume
Apr 11 15:11:34 Garuda-PC kernel: radeon 0000:01:00.0: No VRAM object for PCIE GART.
Apr 11 15:11:34 Garuda-PC kernel: [drm:evergreen_resume [radeon]] *ERROR* evergreen startup failed on resume
Apr 11 15:12:27 Garuda-PC kernel: radeon 0000:01:00.0: No VRAM object for PCIE GART.
Apr 11 15:12:27 Garuda-PC kernel: [drm:evergreen_resume [radeon]] *ERROR* evergreen startup failed on resume
Apr 11 15:20:29 Garuda-PC kernel: radeon 0000:01:00.0: No VRAM object for PCIE GART.
Apr 11 15:20:29 Garuda-PC kernel: [drm:evergreen_resume [radeon]] *ERROR* evergreen startup failed on resume
Apr 11 15:20:36 Garuda-PC kernel: radeon 0000:01:00.0: No VRAM object for PCIE GART.
Apr 11 15:20:36 Garuda-PC kernel: [drm:evergreen_resume [radeon]] *ERROR* evergreen startup failed on resume
Apr 11 15:20:37 Garuda-PC sudo[3281]: kundanwadkar : a password is required ; TTY=pts/1 ; PWD=/home/kundanwadkar ; USER=root ; COMMAND=/usr/bin/true
Apr 11 19:55:55 Garuda-PC kernel: radeon 0000:01:00.0: No VRAM object for PCIE GART.
Apr 11 19:55:55 Garuda-PC kernel: [drm:evergreen_resume [radeon]] *ERROR* evergreen startup failed on resume
Apr 11 19:57:02 Garuda-PC kernel: radeon 0000:01:00.0: No VRAM object for PCIE GART.
Apr 11 19:57:02 Garuda-PC kernel: [drm:evergreen_resume [radeon]] *ERROR* evergreen startup failed on resume
Apr 11 19:59:42 Garuda-PC kernel: radeon 0000:01:00.0: No VRAM object for PCIE GART.
Apr 11 19:59:42 Garuda-PC kernel: [drm:evergreen_resume [radeon]] *ERROR* evergreen startup failed on resume
Apr 11 19:59:42 Garuda-PC sudo[6935]: kundanwadkar : a password is required ; TTY=pts/1 ; PWD=/home/kundanwadkar ; USER=root ; COMMAND=/usr/bin/true

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