Constant crashes

My system started to crashing randomly and I can’t figure out why. I’ve been using it for years and it hasn’t been a problem. For fix it (or finding a reason). I’ve tried a clean reinstall. Bios upgrade. Memtest86+. The crash looks like the computer gets all stuck and the sound loops for about one second. Can anyone think of any way to find out what the problem is?

garuda-inxi:
System:
Kernel: 6.9.1-zen1-1-zen arch: x86_64 bits: 64 compiler: gcc v: 14.1.1
clocksource: tsc avail: hpet,acpi_pm
parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
root=UUID=aed2d4b6-61d8-44a9-9747-cba568c6d210 rw rootflags=subvol=@
quiet loglevel=3 ibt=off
Desktop: KDE Plasma v: 6.0.4 tk: Qt v: N/A info: frameworks v: 6.2.0
wm: kwin_wayland vt: 1 dm: SDDM Distro: Garuda base: Arch Linux
Machine:
Type: Desktop System: ASUS product: N/A v: N/A serial: <superuser required>
Mobo: ASUSTeK model: ProArt X570-CREATOR WIFI v: Rev X.0x
serial: <superuser required> part-nu: SKU uuid: <superuser required>
UEFI: American Megatrends v: 1505 date: 03/18/2024
CPU:
Info: model: AMD Ryzen 9 5950X bits: 64 type: MT MCP arch: Zen 3+ gen: 4
level: v3 note: check built: 2022 process: TSMC n6 (7nm) family: 0x19 (25)
model-id: 0x21 (33) stepping: 0 microcode: 0xA20102B
Topology: cpus: 1x cores: 16 tpc: 2 threads: 32 smt: enabled cache:
L1: 1024 KiB desc: d-16x32 KiB; i-16x32 KiB L2: 8 MiB desc: 16x512 KiB
L3: 64 MiB desc: 2x32 MiB
Speed (MHz): avg: 2775 high: 3701 min/max: 2200/5083 boost: enabled
scaling: driver: acpi-cpufreq governor: schedutil cores: 1: 2932 2: 2200
3: 2879 4: 2941 5: 3198 6: 2200 7: 2880 8: 3586 9: 2200 10: 3085 11: 2950
12: 3598 13: 2884 14: 2200 15: 2200 16: 3599 17: 2894 18: 3135 19: 2880
20: 2873 21: 2200 22: 2200 23: 2200 24: 3701 25: 2200 26: 3063 27: 2880
28: 2200 29: 2883 30: 2200 31: 2200 32: 3590 bogomips: 217606
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3
Vulnerabilities: <filter>
Graphics:
Device-1: AMD Navi 31 [Radeon RX 7900 XT/7900 XTX/7900M] driver: amdgpu
v: kernel arch: RDNA-3 code: Navi-3x process: TSMC n5 (5nm) built: 2022+
pcie: gen: 4 speed: 16 GT/s lanes: 16 ports: active: DP-1,DP-3
off: HDMI-A-1 empty: DP-2,Writeback-1 bus-ID: 41:00.0 chip-ID: 1002:744c
class-ID: 0300
Display: wayland server: X.org v: 1.21.1.13 with: Xwayland v: 24.1.0
compositor: kwin_wayland driver: X: loaded: amdgpu
unloaded: modesetting,radeon alternate: fbdev,vesa dri: radeonsi
gpu: amdgpu d-rect: 3840x1080 display-ID: 0
Monitor-1: DP-1 pos: primary,left res: 1920x1080 size: N/A modes: N/A
Monitor-2: DP-3 pos: right res: 1920x1080 size: N/A modes: N/A
API: EGL v: 1.5 hw: drv: amd radeonsi platforms: device: 0 drv: radeonsi
device: 1 drv: swrast surfaceless: drv: radeonsi wayland: drv: radeonsi x11:
drv: radeonsi inactive: gbm
API: OpenGL v: 4.6 compat-v: 4.5 vendor: amd mesa v: 24.0.7-arch1.3
glx-v: 1.4 direct-render: yes renderer: AMD Radeon RX 7900 XTX (radeonsi
navi31 LLVM 17.0.6 DRM 3.57 6.9.1-zen1-1-zen) device-ID: 1002:744c
memory: 23.44 GiB unified: no display-ID: :1.0
API: Vulkan v: 1.3.279 layers: 7 device: 0 type: discrete-gpu name: AMD
Radeon RX 7900 XTX (RADV NAVI31) driver: mesa radv v: 24.0.7-arch1.3
device-ID: 1002:744c surfaces: xcb,xlib,wayland device: 1 type: cpu
name: llvmpipe (LLVM 17.0.6 256 bits) driver: mesa llvmpipe
v: 24.0.7-arch1.3 (LLVM 17.0.6) device-ID: 10005:0000
surfaces: xcb,xlib,wayland
Audio:
Device-1: AMD Navi 31 HDMI/DP Audio driver: snd_hda_intel v: kernel pcie:
gen: 4 speed: 16 GT/s lanes: 16 bus-ID: 41:00.1 chip-ID: 1002:ab30
class-ID: 0403
Device-2: AMD Starship/Matisse HD Audio vendor: ASUSTeK
driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16
bus-ID: 44:00.4 chip-ID: 1022:1487 class-ID: 0403
Device-3: Audio-Technica AT2020USB-XP
driver: hid-generic,snd-usb-audio,usbhid type: USB rev: 2.0 speed: 480 Mb/s
lanes: 1 mode: 2.0 bus-ID: 9-4:4 chip-ID: 0909:0053 class-ID: 0300
API: ALSA v: k6.9.1-zen1-1-zen status: kernel-api
tools: alsactl,alsamixer,amixer
Server-1: PipeWire v: 1.0.6 status: active with: 1: pipewire-pulse
status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
4: pw-jack type: plugin tools: pactl,pw-cat,pw-cli,wpctl
Network:
Device-1: Aquantia AQtion AQC113CS NBase-T/IEEE 802.3an Ethernet [Antigua
10G] vendor: ASUSTeK ProArt X570-CREATOR WIFI driver: atlantic v: kernel
pcie: gen: 4 speed: 16 GT/s lanes: 2 port: N/A bus-ID: 39:00.0
chip-ID: 1d6a:94c0 class-ID: 0200
IF: enp57s0 state: down mac: <filter>
Device-2: Intel Wi-Fi 6E AX210/AX1675 2x2 [Typhoon Peak] driver: iwlwifi
v: kernel pcie: gen: 2 speed: 5 GT/s lanes: 1 bus-ID: 3a:00.0
chip-ID: 8086:2725 class-ID: 0280
IF: wlp58s0 state: down mac: <filter>
Device-3: Intel Ethernet I225-V vendor: ASUSTeK driver: igc v: kernel
pcie: gen: 2 speed: 5 GT/s lanes: 1 port: N/A bus-ID: 3b:00.0
chip-ID: 8086:15f3 class-ID: 0200
IF: enp59s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Info: services: NetworkManager,systemd-timesyncd
Bluetooth:
Device-1: Intel AX210 Bluetooth driver: btusb v: 0.8 type: USB rev: 2.0
speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 5-2:2 chip-ID: 8087:0032
class-ID: e001
Report: btmgmt ID: hci0 rfk-id: 0 state: down bt-service: enabled,running
rfk-block: hardware: no software: yes address: <filter> bt-v: 5.3 lmp-v: 12
status: discoverable: no pairing: no
RAID:
Supported mdraid levels: raid0
Device-1: md0 maj-min: 9:0 type: mdraid level: raid-0 status: active
size: 3.64 TiB
Info: report: N/A blocks: 3906756608 chunk-size: 512k super-blocks: 1.2
Components: Online:
0: nvme2n1p1 maj-min: 259:2 size: 1.82 TiB
1: nvme1n1p1 maj-min: 259:6 size: 1.82 TiB
Drives:
Local Storage: total: raw: 5.46 TiB usable: 5.46 TiB used: 1.15 TiB (21.1%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/nvme0n1 maj-min: 259:1 vendor: Samsung model: SSD 980 PRO 2TB
size: 1.82 TiB block-size: physical: 512 B logical: 512 B speed: 63.2 Gb/s
lanes: 4 tech: SSD serial: <filter> fw-rev: 5B2QGXA7 temp: 46.9 C
scheme: GPT
ID-2: /dev/nvme1n1 maj-min: 259:3 vendor: Samsung model: SSD 980 PRO 2TB
size: 1.82 TiB block-size: physical: 512 B logical: 512 B speed: 63.2 Gb/s
lanes: 4 tech: SSD serial: <filter> fw-rev: 5B2QGXA7 temp: 40.9 C
scheme: MBR
ID-3: /dev/nvme2n1 maj-min: 259:0 vendor: Samsung model: SSD 980 PRO 2TB
size: 1.82 TiB block-size: physical: 512 B logical: 512 B speed: 63.2 Gb/s
lanes: 4 tech: SSD serial: <filter> fw-rev: 5B2QGXA7 temp: 41.9 C
scheme: MBR
Partition:
ID-1: / raw-size: 1.82 TiB size: 1.82 TiB (100.00%) used: 20.68 GiB (1.1%)
fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:5
ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
used: 584 KiB (0.2%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:4
ID-3: /home raw-size: 1.82 TiB size: 1.82 TiB (100.00%)
used: 20.68 GiB (1.1%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:5
ID-4: /var/log raw-size: 1.82 TiB size: 1.82 TiB (100.00%)
used: 20.68 GiB (1.1%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:5
ID-5: /var/tmp raw-size: 1.82 TiB size: 1.82 TiB (100.00%)
used: 20.68 GiB (1.1%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:5
Swap:
Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default) zswap: no
ID-1: swap-1 type: zram size: 62.69 GiB used: 0 KiB (0.0%) priority: 100
comp: zstd avail: lzo,lzo-rle,lz4,lz4hc,842 max-streams: 32 dev: /dev/zram0
Sensors:
System Temperatures: cpu: 44.0 C mobo: 35.0 C gpu: amdgpu temp: 51.0 C
mem: 64.0 C
Fan Speeds (rpm): cpu: 0 gpu: amdgpu fan: 397
Info:
Memory: total: 64 GiB note: est. available: 62.69 GiB used: 5.44 GiB (8.7%)
Processes: 501 Power: uptime: 11m states: freeze,mem,disk suspend: deep
avail: s2idle wakeups: 0 hibernate: platform avail: shutdown, reboot,
suspend, test_resume image: 25.07 GiB services: org_kde_powerdevil,
power-profiles-daemon, upowerd Init: systemd v: 255 default: graphical
tool: systemctl
Packages: pm: pacman pkgs: 1291 libs: 386 tools: paru Compilers:
gcc: 14.1.1 Shell: garuda-inxi default: fish v: 3.7.1 running-in: konsole
inxi: 3.3.34
Garuda (2.6.26-1):
System install date:     2024-05-18
Last full system update: 2024-05-22
Is partially upgraded:   No
Relevant software:       snapper NetworkManager dracut
Windows dual boot:       No/Undetected
Failed units:

Please wrap your garuda-inxi with </> for better legibility.

1 Like

Have you tried testing your system on a live system to see if the crashing continues?
It would be helpful to know if this is a hardware or software problem.

Does the system crash only when it’s under heavy load? Or only when specific applications are open?

Are there any obvious problems in the logs?
ksystemlog is a log viewer that allows filtering by priority.

or you can use:
sudo journalctl -k -b 1 -p 4
which shows kernel logs, from 1 boot ago, at minimum priority 4.

1 Like

Test other kernels starting with the LTS kernel.

For lots of other suggestions, see:

2 Likes

The system crashes both under heavy load and in idle state. It’s not just in a certain application. I’ll check the logs. Sometimes they run for hours and nothing. Sometimes it fails a few minutes after starting. I haven’t found a cause the crash.

After a long search I found that this problem happens when I use wayland. I switched back to xorg and the problem disappeared. Now the system is stable.

2 Likes