Audio Problems

Hello, i got some problems with my audio. Could somebody help me please?

My Speaker is actually working fine, getting the "pop" Sound (notification) when I change the Volume. But on every program (Chrome, Spotify, etc) i dont get any sounds.

Hi there, welcome to the forum.
Please post the terminal input and output as text (no pictures) from the the following command:

garuda-inxi

Included within ~~~ , i.e.:
~~~
output of garuda-inxi
~~~

2 Likes
╰─λ garuda-inxi 
System:
Kernel: 5.18.14-zen1-1-zen arch: x86_64 bits: 64 compiler: gcc v: 12.1.0
parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
root=UUID=b86b0eb5-b046-4c42-9a52-a715861644e5 rw [email protected]
quiet quiet splash rd.udev.log_priority=3 vt.global_cursor_default=0
resume=UUID=59c97136-cf5e-446a-9e16-b0577d2ab215 loglevel=3
Desktop: KDE Plasma v: 5.25.3 tk: Qt v: 5.15.5 info: latte-dock
wm: kwin_x11 vt: 1 dm: SDDM Distro: Garuda Linux base: Arch Linux
Machine:
Type: Laptop System: ASUSTeK product: ZenBook UX425JA_UX425JA v: 1.0
serial: <superuser required>
Mobo: ASUSTeK model: UX425JA v: 1.0 serial: <superuser required>
UEFI: American Megatrends v: UX425JA.306 date: 12/31/2020
Battery:
ID-1: BAT0 charge: 46.8 Wh (69.5%) condition: 67.3/67.1 Wh (100.3%)
volts: 15.9 min: 15.9 model: ASUSTeK UX425 type: Li-ion serial: <filter>
status: discharging cycles: 30
CPU:
Info: model: Intel Core i5-1035G1 bits: 64 type: MT MCP arch: Ice Lake
built: 2019-21 process: Intel 10nm family: 6 model-id: 0x7E (126)
stepping: 5 microcode: 0xB0
Topology: cpus: 1x cores: 4 tpc: 2 threads: 8 smt: enabled cache:
L1: 320 KiB desc: d-4x48 KiB; i-4x32 KiB L2: 2 MiB desc: 4x512 KiB
L3: 6 MiB desc: 1x6 MiB
Speed (MHz): avg: 1126 high: 1219 min/max: 400/3600 scaling:
driver: intel_pstate governor: powersave cores: 1: 1219 2: 1084 3: 1198
4: 1015 5: 1200 6: 1146 7: 1084 8: 1068 bogomips: 19046
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Vulnerabilities:
Type: itlb_multihit status: KVM: VMX disabled
Type: l1tf status: Not affected
Type: mds status: Not affected
Type: meltdown status: Not affected
Type: mmio_stale_data mitigation: Clear CPU buffers; SMT vulnerable
Type: retbleed mitigation: Enhanced IBRS
Type: spec_store_bypass
mitigation: Speculative Store Bypass disabled via prctl
Type: spectre_v1
mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2
mitigation: Enhanced IBRS, IBPB: conditional, RSB filling
Type: srbds mitigation: Microcode
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: Intel Iris Plus Graphics G1 vendor: ASUSTeK driver: i915
v: kernel arch: Gen11 process: Intel 10nm built: 2019-21 ports:
active: eDP-1 empty: DP-1, DP-2, HDMI-A-1, HDMI-A-2 bus-ID: 00:02.0
chip-ID: 8086:8a56 class-ID: 0300
Device-2: IMC Networks USB2.0 HD UVC WebCam type: USB driver: uvcvideo
bus-ID: 3-6:2 chip-ID: 13d3:56eb class-ID: fe01 serial: <filter>
Display: x11 server: X.Org v: 21.1.4 with: Xwayland v: 22.1.3
compositor: kwin_x11 driver: X: loaded: modesetting
alternate: fbdev,intel,vesa gpu: i915 display-ID: :0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22")
s-diag: 582mm (22.93")
Monitor-1: eDP-1 model: AU Optronics 0xa48f built: 2020 res: 1920x1080
hz: 60 dpi: 158 gamma: 1.2 size: 309x174mm (12.17x6.85") diag: 355mm (14")
ratio: 16:9 modes: 1920x1080
OpenGL: renderer: Mesa Intel UHD Graphics (ICL GT1) v: 4.6 Mesa 22.1.4
direct render: Yes
Audio:
Device-1: Intel Ice Lake-LP Smart Sound Audio vendor: ASUSTeK
driver: snd_hda_intel v: kernel alternate: snd_sof_pci_intel_icl
bus-ID: 00:1f.3 chip-ID: 8086:34c8 class-ID: 0403
Sound Server-1: ALSA v: k5.18.14-zen1-1-zen running: yes
Sound Server-2: PulseAudio v: 16.1 running: no
Sound Server-3: PipeWire v: 0.3.56 running: yes
Network:
Device-1: Intel Ice Lake-LP PCH CNVi WiFi driver: iwlwifi v: kernel
bus-ID: 00:14.3 chip-ID: 8086:34f0 class-ID: 0280
IF: wlo1 state: up mac: <filter>
Bluetooth:
Device-1: Intel AX201 Bluetooth type: USB driver: btusb v: 0.8
bus-ID: 3-10:3 chip-ID: 8087:0026 class-ID: e001
Report: bt-adapter ID: hci0 rfk-id: 0 state: up address: <filter>
RAID:
Hardware-1: Intel 82801 Mobile SATA Controller [RAID mode] driver: ahci
v: 3.0 port: 3060 bus-ID: 00:17.0 chip-ID: 8086:282a rev: N/A
class-ID: 0104
Drives:
Local Storage: total: 504.19 GiB used: 19.67 GiB (3.9%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Intel model: HBRPEKNX0202A
size: 476.94 GiB block-size: physical: 512 B logical: 512 B
speed: 15.8 Gb/s lanes: 2 type: SSD serial: <filter> rev: G002
temp: 30.9 C scheme: GPT
ID-2: /dev/nvme1n1 maj-min: 259:4 vendor: Intel model: HBRPEKNX0202AO
size: 27.25 GiB block-size: physical: 512 B logical: 512 B speed: 15.8 Gb/s
lanes: 2 type: SSD serial: <filter> rev: K5110440 temp: 42.9 C
scheme: GPT
Partition:
ID-1: / raw-size: 459.81 GiB size: 459.81 GiB (100.00%)
used: 19.67 GiB (4.3%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
used: 608 KiB (0.2%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
ID-3: /home raw-size: 459.81 GiB size: 459.81 GiB (100.00%)
used: 19.67 GiB (4.3%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
ID-4: /var/log raw-size: 459.81 GiB size: 459.81 GiB (100.00%)
used: 19.67 GiB (4.3%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
ID-5: /var/tmp raw-size: 459.81 GiB size: 459.81 GiB (100.00%)
used: 19.67 GiB (4.3%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
Swap:
Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default)
ID-1: swap-1 type: zram size: 15.3 GiB used: 0 KiB (0.0%) priority: 100
dev: /dev/zram0
ID-2: swap-2 type: partition size: 16.83 GiB used: 0 KiB (0.0%)
priority: -2 dev: /dev/nvme0n1p3 maj-min: 259:3
Sensors:
System Temperatures: cpu: 54.0 C mobo: N/A
Fan Speeds (RPM): N/A
Info:
Processes: 292 Uptime: 23m wakeups: 1736 Memory: 15.3 GiB
used: 4.46 GiB (29.1%) Init: systemd v: 251 default: graphical
tool: systemctl Compilers: gcc: 12.1.0 Packages: pacman: 1350 lib: 349
Shell: fish v: 3.4.1 default: Bash v: 5.1.16 running-in: konsole
inxi: 3.3.19
Garuda (2.6.5-1):
System install date:     2022-07-22
Last full system update: 2022-07-28
Is partially upgraded:   No
Relevant software:       NetworkManager
Windows dual boot:       No/Undetected
Snapshots:               Snapper
Failed units:

I also never had this problem before, all worked fine. I just went 3 minutes away of my laptop and it didnt work

Did it just happen or you've already rebooted?
I'm asking this because I remember issues linked to audio after suspend/resume.
Rather than rebooting, try a:

systemctl --user restart pipewire pipewire-pulse
systemctl --user daemon-reload
3 Likes

It just happened, then I rebooted because I thought it might fix that.

Should I still try your commands?

No, if the issue persists after reboot that won't help probably...

2 Likes

Actually it worked! Thank you :smiley:

Do you know or have any idea why the sound system "crashed"?

1 Like

Never say never :slight_smile:

Not really, the first hit of a forum search (in relation to sleep/suspend, that was my idea) was

but I didn't even have the time to read it. Go for it :wink:
I'd have given a look also here (maybe just the troubleshooting section):
https://wiki.archlinux.org/title/PipeWire
You might start working on the logs, i.e. journal.
Just see if the problem occurs again. It might be a long (but interesting) journey to find the root cause.

2 Likes

Sure, thanks for your help & time!

Have a good Day :smiley:

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