Having issue while shutting down the system

Issues & Assistance KDE
1

Sometimes after a long continuous session when i try to shutdown my system, it just stuck i can’t do anything other than hard poweroff by holding the power button. Not even Magic Sys Rq works when this happens. I don’t know much about this kind on errors so i can’t explain the issue in detail but I have attached some images if it can help.
Just to cover all areas I have tried to shutdown from the KDE start menu, terminal, from the locked screen and tty.
I have enlisted images when this error occurs.

Images:

garuda-inxi
System:
  Kernel: 6.9.9-zen1-1-zen arch: x86_64 bits: 64 compiler: gcc v: 14.1.1
    clocksource: tsc avail: hpet,acpi_pm
    parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
    root=UUID=1d1b1659-1178-4ee1-a2db-fd02d880d7a2 rw rootflags=subvol=@
    quiet resume=UUID=77643faf-a211-48ef-94c6-db818cfae5c0 loglevel=3 ibt=off
  Desktop: KDE Plasma v: 6.1.2 tk: Qt v: N/A info: frameworks v: 6.3.0
    wm: kwin_wayland vt: 1 dm: 1: GDM v: 43.0 note: stopped 2: SDDM
    Distro: Garuda base: Arch Linux
Machine:
  Type: Laptop System: LENOVO product: 82RG v: Legion 5 Pro 16ARH7H
    serial: <superuser required> Chassis: type: 10 v: Legion 5 Pro 16ARH7H
    serial: <superuser required>
  Mobo: LENOVO model: LNVNB161216 v: SDK0T76461 WIN
    serial: <superuser required> part-nu: LENOVO_MT_82RG_BU_idea_FM_Legion 5
    Pro 16ARH7H uuid: <superuser required> UEFI: LENOVO v: JUCN44WW
    date: 07/20/2022
Battery:
  ID-1: BAT0 charge: 58.0 Wh (80.0%) condition: 72.5/80.0 Wh (90.6%)
    volts: 16.5 min: 15.4 model: SMP L21M4PC2 type: Li-poly serial: <filter>
    status: not charging cycles: 203
CPU:
  Info: model: AMD Ryzen 7 6800H with Radeon Graphics bits: 64 type: MT MCP
    arch: Zen 3+ gen: 4 level: v3 note: check built: 2022 process: TSMC n6 (7nm)
    family: 0x19 (25) model-id: 0x44 (68) stepping: 1 microcode: 0xA404102
  Topology: cpus: 1x cores: 8 tpc: 2 threads: 16 smt: enabled cache:
    L1: 512 KiB desc: d-8x32 KiB; i-8x32 KiB L2: 4 MiB desc: 8x512 KiB
    L3: 16 MiB desc: 1x16 MiB
  Speed (MHz): avg: 3236 high: 4616 min/max: 400/4785 scaling:
    driver: amd-pstate-epp governor: performance cores: 1: 3062 2: 4616 3: 3143
    4: 4547 5: 3093 6: 4613 7: 3041 8: 3091 9: 3040 10: 4180 11: 3067 12: 400
    13: 3095 14: 400 15: 4171 16: 4221 bogomips: 102208
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
  Vulnerabilities: <filter>
Graphics:
  Device-1: NVIDIA GA106M [GeForce RTX 3060 Mobile / Max-Q] vendor: Lenovo
    driver: nvidia v: 555.58.02 alternate: nouveau,nvidia_drm non-free: 550.xx+
    status: current (as of 2024-06; EOL~2026-12-xx) arch: Ampere code: GAxxx
    process: TSMC n7 (7nm) built: 2020-2023 pcie: gen: 4 speed: 16 GT/s
    lanes: 8 link-max: lanes: 16 ports: active: none empty: DP-7, DP-8,
    HDMI-A-1, eDP-2 bus-ID: 01:00.0 chip-ID: 10de:2560 class-ID: 0300
  Device-2: AMD Rembrandt [Radeon 680M] vendor: Lenovo driver: amdgpu
    v: kernel arch: RDNA-2 code: Navi-2x process: TSMC n7 (7nm) built: 2020-22
    pcie: gen: 4 speed: 16 GT/s lanes: 16 ports: active: eDP-1 empty: DP-1,
    DP-2, DP-3, DP-4, DP-5, DP-6, Writeback-1 bus-ID: 35:00.0
    chip-ID: 1002:1681 class-ID: 0300 temp: 45.0 C
  Display: wayland server: X.org v: 1.21.1.13 with: Xwayland v: 24.1.1
    compositor: kwin_wayland driver: X: loaded: amdgpu,nvidia
    unloaded: modesetting,nouveau alternate: fbdev,nv,vesa dri: radeonsi
    gpu: nvidia,amdgpu display-ID: 0
  Monitor-1: eDP-1 res: 1707x1067 size: N/A modes: N/A
  API: EGL v: 1.5 hw: drv: nvidia drv: amd radeonsi platforms: device: 0
    drv: nvidia device: 2 drv: radeonsi device: 3 drv: swrast gbm: drv: nvidia
    surfaceless: drv: nvidia wayland: drv: radeonsi x11: drv: radeonsi
    inactive: device-1
  API: OpenGL v: 4.6.0 compat-v: 4.5 vendor: amd mesa v: 24.1.3-arch1.1
    glx-v: 1.4 direct-render: yes renderer: AMD Radeon 680M (radeonsi rembrandt
    LLVM 18.1.8 DRM 3.57 6.9.9-zen1-1-zen) device-ID: 1002:1681
    memory: 500 MiB unified: no display-ID: :1.0
  API: Vulkan v: 1.3.279 layers: 10 device: 0 type: integrated-gpu name: AMD
    Radeon 680M (RADV REMBRANDT) driver: mesa radv v: 24.1.3-arch1.1
    device-ID: 1002:1681 surfaces: xcb,xlib,wayland device: 1
    type: discrete-gpu name: NVIDIA GeForce RTX 3060 Laptop GPU driver: nvidia
    v: 555.58.02 device-ID: 10de:2560 surfaces: xcb,xlib,wayland device: 2
    type: cpu name: llvmpipe (LLVM 18.1.8 256 bits) driver: mesa llvmpipe
    v: 24.1.3-arch1.1 (LLVM 18.1.8) device-ID: 10005:0000
    surfaces: xcb,xlib,wayland
Audio:
  Device-1: NVIDIA GA106 High Definition Audio driver: snd_hda_intel v: kernel
    pcie: gen: 4 speed: 16 GT/s lanes: 8 link-max: lanes: 16 bus-ID: 01:00.1
    chip-ID: 10de:228e class-ID: 0403
  Device-2: AMD Rembrandt Radeon High Definition Audio vendor: Lenovo
    driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16
    bus-ID: 35:00.1 chip-ID: 1002:1640 class-ID: 0403
  Device-3: AMD ACP/ACP3X/ACP6x Audio Coprocessor vendor: Lenovo
    driver: snd_pci_acp6x v: kernel alternate: snd_pci_acp3x, snd_rn_pci_acp3x,
    snd_pci_acp5x, snd_acp_pci, snd_rpl_pci_acp6x, snd_pci_ps,
    snd_sof_amd_renoir, snd_sof_amd_rembrandt, snd_sof_amd_vangogh,
    snd_sof_amd_acp63 pcie: gen: 4 speed: 16 GT/s lanes: 16 bus-ID: 35:00.5
    chip-ID: 1022:15e2 class-ID: 0480
  Device-4: AMD Family 17h/19h HD Audio vendor: Lenovo driver: snd_hda_intel
    v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16 bus-ID: 35:00.6
    chip-ID: 1022:15e3 class-ID: 0403
  API: ALSA v: k6.9.9-zen1-1-zen status: kernel-api with: aoss
    type: oss-emulator tools: N/A
  Server-1: PipeWire v: 1.2.1 status: active with: 1: pipewire-pulse
    status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
    4: pw-jack type: plugin tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: MEDIATEK MT7922 802.11ax PCI Express Wireless Network Adapter
    vendor: Lenovo driver: mt7921e v: kernel pcie: gen: 2 speed: 5 GT/s lanes: 1
    bus-ID: 03:00.0 chip-ID: 14c3:0616 class-ID: 0280
  IF: wlo1 state: up mac: <filter>
  Device-2: Realtek RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet
    vendor: Lenovo driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1
    port: 4000 bus-ID: 04:00.0 chip-ID: 10ec:8168 class-ID: 0200
  IF: enp4s0 state: down mac: <filter>
  IF-ID-1: docker0 state: down mac: <filter>
  Info: services: NetworkManager, systemd-timesyncd, wpa_supplicant
Bluetooth:
  Device-1: Foxconn / Hon Hai Bluetooth 5.2 Adapter [MediaTek MT7922]
    driver: btusb v: 0.8 type: USB rev: 2.1 speed: 480 Mb/s lanes: 1 mode: 2.0
    bus-ID: 3-3:3 chip-ID: 0489:e0d8 class-ID: e001 serial: <filter>
  Report: btmgmt ID: hci0 rfk-id: 2 state: down bt-service: disabled
    rfk-block: hardware: no software: no address: N/A
Drives:
  Local Storage: total: 1.86 TiB used: 154.71 GiB (8.1%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:5 vendor: Samsung
    model: MZVL21T0HCLR-00BL2 size: 953.87 GiB block-size: physical: 512 B
    logical: 512 B speed: 63.2 Gb/s lanes: 4 tech: SSD serial: <filter>
    fw-rev: CL1QGXA7 temp: 45.9 C scheme: GPT
  ID-2: /dev/nvme1n1 maj-min: 259:0 vendor: Samsung
    model: MZVL21T0HCLR-00BL2 size: 953.87 GiB block-size: physical: 512 B
    logical: 512 B speed: 63.2 Gb/s lanes: 4 tech: SSD serial: <filter>
    fw-rev: CL1QGXA7 temp: 41.9 C scheme: GPT
Partition:
  ID-1: / raw-size: 200 GiB size: 200 GiB (100.00%) used: 25.93 GiB (13.0%)
    fs: btrfs dev: /dev/nvme0n1p3 maj-min: 259:8
  ID-2: /boot/efi raw-size: 1.5 GiB size: 1.5 GiB (99.80%)
    used: 584 KiB (0.0%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:6
  ID-3: /home raw-size: 736.37 GiB size: 736.37 GiB (100.00%)
    used: 128.78 GiB (17.5%) fs: btrfs dev: /dev/nvme0n1p4 maj-min: 259:9
  ID-4: /var/log raw-size: 200 GiB size: 200 GiB (100.00%)
    used: 25.93 GiB (13.0%) fs: btrfs dev: /dev/nvme0n1p3 maj-min: 259:8
  ID-5: /var/tmp raw-size: 200 GiB size: 200 GiB (100.00%)
    used: 25.93 GiB (13.0%) fs: btrfs dev: /dev/nvme0n1p3 maj-min: 259:8
Swap:
  Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default) zswap: no
  ID-1: swap-1 type: zram size: 14.81 GiB used: 0 KiB (0.0%) priority: 100
    comp: zstd avail: lzo,lzo-rle,lz4,lz4hc,842 max-streams: 16 dev: /dev/zram0
  ID-2: swap-2 type: partition size: 16 GiB used: 0 KiB (0.0%) priority: -2
    dev: /dev/nvme0n1p2 maj-min: 259:7
Sensors:
  System Temperatures: cpu: 57.2 C mobo: 42.0 C gpu: amdgpu temp: 45.0 C
  Fan Speeds (rpm): N/A
Info:
  Memory: total: 16 GiB note: est. available: 14.82 GiB used: 5.57 GiB (37.6%)
  Processes: 402 Power: uptime: 19m states: freeze,mem,disk suspend: s2idle
    wakeups: 0 hibernate: platform avail: shutdown, reboot, suspend, test_resume
    image: 5.86 GiB services: org_kde_powerdevil, power-profiles-daemon,
    upowerd Init: systemd v: 256 default: graphical tool: systemctl
  Packages: 2066 pm: pacman pkgs: 2060 libs: 579
    tools: gnome-software,octopi,paru pm: flatpak pkgs: 6 Compilers:
    clang: 18.1.8 gcc: 14.1.1 Shell: garuda-inxi default: fish v: 3.7.1
    running-in: alacritty inxi: 3.3.35
Garuda (2.6.26-1):
  System install date:     2024-06-19
  Last full system update: 2024-07-19 ↻
  Is partially upgraded:   No
  Relevant software:       snapper NetworkManager dracut nvidia-dkms
  Windows dual boot:       Probably (Run as root to verify)
  Failed units:
2
1 Like
3

Well is there way to prevent/circumvent this on system with amd+nvidia specs? Hard shutdown frequently will affect my ssd

4

Use the terminal

reboot
or
shutdown -h now
1 Like
5

similar thing happens terminal gets stuck.

6

It work for me with wayland, but you can try if X11 works.
Change it on log in screen

1 Like
7

There are minimum 2 Topics here in the forum, one here

1 Like
8

I think i should mention that this issue has been persisting for atleast a month ( Since i installed garuda ) , Altho the frequency wasnt as high. In general , the frequency of such freezes is not constant .

9

Yes the frequency is not constant. I have tried X11 and Wayland the issue is persistent on both the display servers. Currently i am using Wayland.

10

I had a similar issue (not 100% same). It was caused by Nvidia drivers.
You can read my thread on it if you want to further diagnose:

11

Were you able to fix it?

12

After switching to Nvidia-Open I no longer had the shutdown/logout problem. HOWEVER, when using external monitor (I am on laptop) that is directly connected to dGPU, I had low fps on wayland, so I had to use X11. Using integrated screen and connecting external monitor to the iGPU with wayland was normal.

13

I will try the same and report if it worked , thanks

14

doesn’t that break the garuda-nvidia-config?

15

It does. It breaks two, Nvidia-Garuda-config and Nvidia-Garuda-Prime-config.
It’s mentioned in the thread.

16

How was the gaming or heavy gpu task experience after switching?

17

The only difference was that when I connected my dGPU to external monitor directly, there was some lag and lower refresh rate/fps. But switching to x11 solved it.

18

since 20th Jun suffered any crash?

19

With nvidia-open-dkms? No.
I briefly switched to nvidia-dkms as someone suggested that since the latest update, they are no longer facing the crash. But it seems like the problem I faced with nvidia-dkms is still there (crash), so I switched back to nvidia-open-dkms

20

i installed nvidia-open few days back. switchable graphics mode was working fine on both X11 and Wayland tested games too worked well but when i switched to discrete graphics, on logging in with wayland there was just black screen with just mouse pointer and and for the X11 everything looks fine but can’t play any games, it borks on startup.