The laptop frequently freezes and crashes when trying to Shut it down or reboot it. Only fix to it is to hard shutdown it. The situations where it happened:
- Trying to shut it down via the terminal
- Via the log out menu
- via the physical power button on my laptop
- (Rarely) While updating the system
- (Rarely) while normally using the system
Such crashes however do not occur when doing compute intensive work
Fixes I tried :
- Trying different kernels ( Zen , LTS , Mainline )
- Switching from Wayland to X11 and vice versa
- Looked up the arch wiki for this laptop to find this kind of issue
- Checked for any potential software incompatibility
- Checked Garuda forum and reddit for solutions ( Didn’t find anything until a few mins ago)
- Could be a duplicate of this issue Having issue while shutting down the system - #5 by stain
Please let me know if I missed anything or you need some additional information
Garuda inxi:
System:
Kernel: 6.9.10-zen1-1-zen arch: x86_64 bits: 64 compiler: gcc v: 14.1.1 clocksource: tsc
avail: hpet,acpi_pm parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
root=UUID=579ac7db-1469-47b0-a685-e5a6e54cf233 rw rootflags=subvol=@ quiet
resume=UUID=cd8de0f7-e7ad-44b1-87f8-d7ff2c2f46ec loglevel=3 ibt=off
Desktop: KDE Plasma v: 6.1.2 tk: Qt v: N/A info: frameworks v: 6.4.0 wm: kwin_wayland vt: 1
dm: SDDM Distro: Garuda base: Arch Linux
Machine:
Type: Laptop System: LENOVO product: 82K2 v: IdeaPad Gaming 3 15ACH6 serial: <superuser required>
Chassis: type: 10 v: IdeaPad Gaming 3 15ACH6 serial: <superuser required>
Mobo: LENOVO model: LNVNB161216 v: SDK0T76486 WIN serial: <superuser required>
part-nu: LENOVO_MT_82K2_BU_idea_FM_IdeaPad Gaming 3 15ACH6 uuid: <superuser required>
UEFI: LENOVO v: H3CN46WW(V3.04) date: 01/12/2024
Battery:
ID-1: BAT1 charge: 40.8 Wh (100.0%) condition: 40.8/45.0 Wh (90.6%) volts: 13.0 min: 11.5
model: 0x53 0x4D 0x50 0x00 0x32 0x30 0x4C 0x32 0x30 0x4D 0x33 0x50 0x43 type: Li-ion
serial: <filter> status: full cycles: 151
CPU:
Info: model: AMD Ryzen 5 5600H with Radeon Graphics bits: 64 type: MT MCP arch: Zen 3 gen: 4
level: v3 note: check built: 2021-22 process: TSMC n7 (7nm) family: 0x19 (25) model-id: 0x50 (80)
stepping: 0 microcode: 0xA50000F
Topology: cpus: 1x cores: 6 tpc: 2 threads: 12 smt: enabled cache: L1: 384 KiB
desc: d-6x32 KiB; i-6x32 KiB L2: 3 MiB desc: 6x512 KiB L3: 16 MiB desc: 1x16 MiB
Speed (MHz): avg: 1466 high: 4242 min/max: 400/4280 scaling: driver: amd-pstate-epp
governor: performance cores: 1: 400 2: 3393 3: 3373 4: 400 5: 4242 6: 400 7: 400 8: 400 9: 400
10: 400 11: 3393 12: 400 bogomips: 79052
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
Vulnerabilities: <filter>
Graphics:
Device-1: NVIDIA TU117M [GeForce GTX 1650 Mobile / Max-Q] vendor: Lenovo driver: nvidia
v: 555.58.02 alternate: nouveau,nvidia_drm non-free: 550.xx+ status: current (as of 2024-06;
EOL~2026-12-xx) arch: Turing code: TUxxx process: TSMC 12nm FF built: 2018-2022 pcie: gen: 1
speed: 2.5 GT/s lanes: 8 link-max: gen: 4 speed: 16 GT/s lanes: 16 bus-ID: 01:00.0
chip-ID: 10de:1f9d class-ID: 0302
Device-2: AMD Cezanne [Radeon Vega Series / Radeon Mobile Series] vendor: Lenovo driver: amdgpu
v: kernel arch: GCN-5 code: Vega process: GF 14nm built: 2017-20 pcie: gen: 3 speed: 8 GT/s
lanes: 16 link-max: gen: 4 speed: 16 GT/s ports: active: eDP-1 empty: HDMI-A-1 bus-ID: 05:00.0
chip-ID: 1002:1638 class-ID: 0300 temp: 50.0 C
Device-3: IMC Networks Integrated Camera driver: uvcvideo type: USB rev: 2.0 speed: 480 Mb/s
lanes: 1 mode: 2.0 bus-ID: 1-3:2 chip-ID: 13d3:56ff class-ID: 0e02
Display: wayland server: X.org v: 1.21.1.13 with: Xwayland v: 24.1.1 compositor: kwin_wayland
driver: X: loaded: amdgpu,nvidia unloaded: modesetting,nouveau alternate: fbdev,nv,vesa
dri: radeonsi gpu: nvidia,amdgpu display-ID: 0
Monitor-1: eDP-1 res: 1920x1080 size: N/A modes: N/A
API: EGL v: 1.5 hw: drv: nvidia drv: amd radeonsi platforms: device: 0 drv: nvidia device: 2
drv: radeonsi device: 3 drv: swrast gbm: drv: nvidia surfaceless: drv: nvidia wayland:
drv: radeonsi x11: drv: radeonsi inactive: device-1
API: OpenGL v: 4.6.0 compat-v: 4.5 vendor: amd mesa v: 24.1.3-arch1.1 glx-v: 1.4
direct-render: yes renderer: AMD Radeon Graphics (radeonsi renoir LLVM 18.1.8 DRM 3.57
6.9.10-zen1-1-zen) device-ID: 1002:1638 memory: 500 MiB unified: no display-ID: :1.0
API: Vulkan v: 1.3.279 layers: 14 device: 0 type: integrated-gpu name: AMD Radeon Graphics
(RADV RENOIR) driver: mesa radv v: 24.1.3-arch1.1 device-ID: 1002:1638
surfaces: xcb,xlib,wayland device: 1 type: discrete-gpu name: NVIDIA GeForce GTX 1650
driver: nvidia v: 555.58.02 device-ID: 10de:1f9d surfaces: xcb,xlib,wayland device: 2 type: cpu
name: llvmpipe (LLVM 18.1.8 256 bits) driver: mesa llvmpipe v: 24.1.3-arch1.1 (LLVM 18.1.8)
device-ID: 10005:0000 surfaces: xcb,xlib,wayland
Audio:
Devic
e-1: AMD Renoir Radeon High Definition Audio vendor: Lenovo driver: snd_hda_intel v: kernel
pcie: gen: 3 speed: 8 GT/s lanes: 16 link-max: gen: 4 speed: 16 GT/s bus-ID: 05:00.1
chip-ID: 1002:1637 class-ID: 0403
Device-2: AMD ACP/ACP3X/ACP6x Audio Coprocessor vendor: Lenovo driver: N/A
alternate: snd_pci_acp3x, snd_rn_pci_acp3x, snd_pci_acp5x, snd_pci_acp6x, snd_acp_pci,
snd_rpl_pci_acp6x, snd_pci_ps, snd_sof_amd_renoir, snd_sof_amd_rembrandt, snd_sof_amd_vangogh,
snd_sof_amd_acp63 pcie: gen: 3 speed: 8 GT/s lanes: 16 link-max: gen: 4 speed: 16 GT/s
bus-ID: 05:00.5 chip-ID: 1022:15e2 class-ID: 0480
Device-3: AMD Family 17h/19h HD Audio vendor: Lenovo driver: snd_hda_intel v: kernel pcie:
gen: 3 speed: 8 GT/s lanes: 16 link-max: gen: 4 speed: 16 GT/s bus-ID: 05:00.6 chip-ID: 1022:15e3
class-ID: 0403
API: ALSA v: k6.9.10-zen1-1-zen status: kernel-api with: aoss type: oss-emulator tools: N/A
Server-1: sndiod v: N/A status: off tools: aucat,midicat,sndioctl
Server-2: PipeWire v: 1.2.1 status: active with: 1: pipewire-pulse status: active
2: wireplumber status: active 3: pipewire-alsa type: plugin 4: pw-jack type: plugin
tools: pactl,pw-cat,pw-cli,wpctl
Network:
Device-1: Realtek RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet vendor: Lenovo
driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1 port: 2000 bus-ID: 02:00.0
chip-ID: 10ec:8168 class-ID: 0200
IF: enp2s0 state: down mac: <filter>
Device-2: MEDIATEK MT7921 802.11ax PCI Express Wireless Network Adapter vendor: Lenovo
driver: mt7921e v: kernel pcie: gen: 2 speed: 5 GT/s lanes: 1 bus-ID: 03:00.0 chip-ID: 14c3:7961
class-ID: 0280
IF: wlo1 state: up mac: <filter>
IF-ID-1: docker0 state: down mac: <filter>
Info: services: NetworkManager, systemd-timesyncd, wpa_supplicant
Bluetooth:
Device-1: Foxconn / Hon Hai MediaTek Bluetooth Adapter driver: btusb v: 0.8 type: USB rev: 2.1
speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-4:3 chip-ID: 0489:e0cd class-ID: e001
serial: <filter>
Report: btmgmt ID: hci0 rfk-id: 2 state: up address: <filter> bt-v: 5.2 lmp-v: 11 status:
discoverable: no pairing: no class-ID: 6c0000
Drives:
Local Storage: total: 1.43 TiB used: 354.87 GiB (24.2%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Western Digital model: PC SN530 SDBPMPZ-256G-1101
size: 238.47 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s lanes: 4 tech: SSD
serial: <filter> fw-rev: 21160001 temp: 41.9 C scheme: GPT
ID-2: /dev/sda maj-min: 8:0 vendor: Toshiba model: MQ04ABF100 size: 931.51 GiB block-size:
physical: 4096 B logical: 512 B speed: 6.0 Gb/s tech: HDD rpm: 5400 serial: <filter> fw-rev: 2E
scheme: GPT
ID-3: /dev/sdb maj-min: 8:16 vendor: Toshiba model: MQ01ABU032W size: 298.09 GiB block-size:
physical: 512 B logical: 512 B type: USB rev: 2.0 spd: 480 Mb/s lanes: 1 mode: 2.0 tech: HDD
rpm: 5400 serial: <filter> fw-rev: 1.14 scheme: GPT
Partition:
ID-1: / raw-size: 221.7 GiB size: 221.7 GiB (100.00%) used: 113.23 GiB (51.1%) fs: btrfs
dev: /dev/nvme0n1p2 maj-min: 259:2
ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%) used: 584 KiB (0.2%) fs: vfat
dev: /dev/nvme0n1p1 maj-min: 259:1
ID-3: /home raw-size: 221.7 GiB size: 221.7 GiB (100.00%) used: 113.23 GiB (51.1%) fs: btrfs
dev: /dev/nvme0n1p2 maj-min: 259:2
ID-4: /var/log raw-size: 221.7 GiB size: 221.7 GiB (100.00%) used: 113.23 GiB (51.1%) fs: btrfs
dev: /dev/nvme0n1p2 maj-min: 259:2
ID-5: /var/tmp raw-size: 221.7 GiB size: 221.7 GiB (100.00%) used: 113.23 GiB (51.1%) fs: btrfs
dev: /dev/nvme0n1p2 maj-min: 259:2
Swap:
Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default) zswap: no
ID-1: swap-1 type: zram size: 14.98 GiB used: 0 KiB (0.0%) priority: 100 comp: zstd
avail: lzo,lzo-rle,lz4,lz4hc,842 max-streams: 12 dev: /dev/zram0
ID-2: swap-2 type: partition size: 16.48 GiB used: 0 KiB (0.0%) priority: -2
dev: /dev/nvme0n1p3 maj-min: 259:3
Sensors:
Syst
em Temperatures: cpu: 63.6 C mobo: 40.0 C gpu: amdgpu temp: 50.0 C
Fan Speeds (rpm): N/A
Info:
Memory: total: 16 GiB note: est. available: 14.98 GiB used: 5.46 GiB (36.4%)
Processes: 350 Power: uptime: 15m states: freeze,mem,disk suspend: deep avail: s2idle
wakeups: 0 hibernate: platform avail: shutdown, reboot, suspend, test_resume image: 5.95 GiB
services: org_kde_powerdevil, power-profiles-daemon, upowerd Init: systemd v: 256
default: graphical tool: systemctl
Packages: pm: pacman pkgs: 1834 libs: 537 tools: octopi,pamac,paru pm: flatpak pkgs: 0
Compilers: clang: 18.1.8 gcc: 14.1.1 Client: shell wrapper v: 5.2.26-release inxi: 3.3.35
Garuda (2.6.26-1):
System install date: 2024-06-10
Last full system update: 2024-07-19
Is partially upgraded: No
Relevant software: snapper NetworkManager dracut nvidia-dkms
Windows dual boot: No/Undetected
Failed units: