Entire OS Freeze but only Cursor is functioning

Hi,

I am new to Linux and don't know much about it.
Today, I have installed Garuda KDE version OS on my laptop and whenever I log in to Garuda within 3 to 4 mins complete OS starts freezing but only the mouse cursor is functioning.Processing: IMG_20210828_211910.jpg...

I am not allowed to post my PC specifications as picture (Command:- inxi -fxxxza). Please allow me to post here so that I can get troubleshooting steps as per my PC hardware.

Please read how to post the output of either terminal command...

sudo inxi -Fza
or
sudo inxi -Fxxxza

Use the search icon.

4 Likes

With no other info available, try to give a look at this one

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This should be done as text, with 3 ~ before and after the text block, for formatting reasons.

1 Like

Ok, Please find my PC Spec as text below & to let you know, i have read many other issues related to freezing issue here and one of the member suggested to try other kernel. So i tried Linux-lts kernel but again facing same issue

CPU:       Info: Dual Core model: Intel Core i7-6500U socket: BGA1168 (U3E1) note: check bits: 64
type: MT MCP arch: Skylake family: 6 model-id: 4E (78) stepping: 3 microcode: EA cache:
L1: 128 KiB L2: 4 MiB L3: 4 MiB bogomips: 20799
Speed: 3003 MHz min/max: 400/3100 MHz base/boost: 2000/2600 volts: 0.7 V ext-clock: 100 MHz
Core speeds (MHz): 1: 3003 2: 3000 3: 2997 4: 3000
Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat arch_perfmon art avx avx2 bmi1 bmi2
bts clflush clflushopt cmov constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts
epb ept ept_ad erms est f16c flexpriority flush_l1d fma fpu fsgsbase fxsr ht hwp hwp_act_window
hwp_epp hwp_notify ibpb ibrs ida intel_pt invpcid invpcid_single lahf_lm lm mca mce md_clear
mmx monitor movbe mpx msr mtrr nonstop_tsc nopl nx pae pat pbe pcid pclmulqdq pdcm pdpe1gb pebs
pge pln pni popcnt pse pse36 pti pts rdrand rdseed rdtscp rep_good sdbg sep smap smep ss ssbd
sse sse2 sse4_1 sse4_2 ssse3 stibp syscall tm tm2 tpr_shadow tsc tsc_adjust tsc_deadline_timer
vme vmx vnmi vpid x2apic xgetbv1 xsave xsavec xsaveopt xsaves xtopology xtpr
Vulnerabilities: Type: itlb_multihit status: KVM: VMX disabled
Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable
Type: mds mitigation: Clear CPU buffers; SMT vulnerable
Type: meltdown mitigation: PTI
Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl and seccomp
Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2
mitigation: Full generic retpoline, IBPB: conditional, IBRS_FW, STIBP: conditional, RSB filling
Type: srbds mitigation: Microcode
Type: tsx_async_abort status: Not affected

Please edit your specs, there are info missing, I think due to the f that should be F.
Use @c00ter suggestion.
And formatting, please...

2 Likes

Hope this is gives you all specs about my PC.

System:    Kernel: 5.13.13-zen1-1-zen x86_64 bits: 64 compiler: gcc v: 11.1.0  
parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen root=UUID=e35accd8-7ab2-409d-87c5-c982ab3ca191  
rw [email protected] quiet splash rd.udev.log_priority=3 vt.global_cursor_default=0
systemd.unified_cgroup_hierarchy=1 loglevel=3
Console: tty pts/0 wm: kwin_x11 DM: SDDM Distro: Garuda Linux base: Arch Linux  
Machine:   Type: Laptop System: HP product: HP Pavilion Notebook v: Type1ProductConfigId serial: <filter>  
Chassis: type: 10 serial: N/A  
Mobo: HP model: 80A4 v: 91.1E serial: <filter> UEFI: Insyde v: F.91 date: 08/20/2019  
Battery:   ID-1: BAT0 charge: 28.0 Wh (100.0%) condition: 28.0/28.0 Wh (100.0%) volts: 16.5 min: 14.6  
model: Hewlett-Packard Primary type: Li-ion serial: N/A status: Full  
CPU:       Info: Dual Core model: Intel Core i7-6500U socket: BGA1168 (U3E1) note: check bits: 64  
type: MT MCP arch: Skylake family: 6 model-id: 4E (78) stepping: 3 microcode: EA cache:  
L1: 128 KiB L2: 4 MiB L3: 4 MiB  
flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 20799  
Speed: 3000 MHz min/max: 400/3100 MHz base/boost: 2000/2600 volts: 0.7 V ext-clock: 100 MHz  
Core speeds (MHz): 1: 3000 2: 3000 3: 3002 4: 3000  
Vulnerabilities: Type: itlb_multihit status: KVM: VMX disabled  
Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable
Type: mds mitigation: Clear CPU buffers; SMT vulnerable
Type: meltdown mitigation: PTI
Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl and seccomp
Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2
mitigation: Full generic retpoline, IBPB: conditional, IBRS_FW, STIBP: conditional, RSB filling
Type: srbds mitigation: Microcode
Type: tsx_async_abort status: Not affected
Graphics:  Device-1: Intel Skylake GT2 [HD Graphics 520] vendor: Hewlett-Packard driver: i915 v: kernel
bus-ID: 00:02.0 chip-ID: 8086:1916 class-ID: 0300
Device-2: NVIDIA GM108M [GeForce 940M] driver: nvidia v: 470.63.01
alternate: nouveau,nvidia_drm bus-ID: 01:00.0 chip-ID: 10de:1347 class-ID: 0302
Device-3: Chicony HP Truevision HD type: USB driver: uvcvideo bus-ID: 1-3:2 chip-ID: 04f2:b50d
class-ID: 0e02 serial: <filter>
Display: server: X.Org 1.20.13 compositor: kwin_x11 driver: loaded: modesetting,nvidia
display-ID: :0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2") s-diag: 582mm (22.9")
Monitor-1: eDP-1 res: 1920x1080 hz: 60 dpi: 142 size: 344x193mm (13.5x7.6") diag: 394mm (15.5")
OpenGL: renderer: Mesa Intel HD Graphics 520 (SKL GT2) v: 4.6 Mesa 21.2.1 direct render: Yes
Audio:     Device-1: Intel Sunrise Point-LP HD Audio vendor: Hewlett-Packard driver: snd_hda_intel
v: kernel alternate: snd_soc_skl bus-ID: 00:1f.3 chip-ID: 8086:9d70 class-ID: 0403
Sound Server-1: ALSA v: k5.13.13-zen1-1-zen running: yes
Sound Server-2: JACK v: 1.9.19 running: no
Sound Server-3: PulseAudio v: 15.0 running: no
Sound Server-4: PipeWire v: 0.3.34 running: yes
Network:   Device-1: Realtek RTL8723BE PCIe Wireless Network Adapter vendor: Hewlett-Packard
driver: rtl8723be v: kernel port: 4000 bus-ID: 03:00.0 chip-ID: 10ec:b723 class-ID: 0280
IF: wlo1 state: up mac: <filter>
Device-2: Realtek RTL810xE PCI Express Fast Ethernet vendor: Hewlett-Packard driver: r8169
v: kernel port: 3000 bus-ID: 04:00.0 chip-ID: 10ec:8136 class-ID: 0200
IF: eno1 state: down mac: <filter>
Bluetooth: Device-1: Realtek Bluetooth Radio type: USB driver: btusb v: 0.8 bus-ID: 1-7:3
chip-ID: 0bda:b006 class-ID: e001 serial: <filter>
Report: bt-adapter ID: hci0 rfk-id: 0 state: up address: <filter>
Drives:    Local Storage: total: 931.51 GiB used: 16.83 GiB (1.8%)
ID-1: /dev/sda maj-min: 8:0 vendor: HGST (Hitachi) model: HTS541010A9E680
family: Travelstar 5K1000 size: 931.51 GiB block-size: physical: 4096 B logical: 512 B
sata: 3.0 speed: 6.0 Gb/s type: HDD rpm: 5400 serial: <filter> rev: A7G0 temp: 39 C scheme: GPT
SMART: yes state: enabled health: PASSED on: 269d 10h cycles: 2356 Old-Age:
g-sense error rate: 4558
Partition: ID-1: / raw-size: 931.26 GiB size: 931.26 GiB (100.00%) used: 16.83 GiB (1.8%) fs: btrfs
block-size: 4096 B dev: /dev/sda2 maj-min: 8:2
ID-2: /boot/efi raw-size: 260 MiB size: 256 MiB (98.45%) used: 562 KiB (0.2%) fs: vfat
block-size: 512 B dev: /dev/sda1 maj-min: 8:1
ID-3: /home raw-size: 931.26 GiB size: 931.26 GiB (100.00%) used: 16.83 GiB (1.8%) fs: btrfs
block-size: 4096 B dev: /dev/sda2 maj-min: 8:2
ID-4: /var/log raw-size: 931.26 GiB size: 931.26 GiB (100.00%) used: 16.83 GiB (1.8%) fs: btrfs
block-size: 4096 B dev: /dev/sda2 maj-min: 8:2
ID-5: /var/tmp raw-size: 931.26 GiB size: 931.26 GiB (100.00%) used: 16.83 GiB (1.8%) fs: btrfs
block-size: 4096 B dev: /dev/sda2 maj-min: 8:2
Swap:      Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default)
ID-1: swap-1 type: zram size: 15.47 GiB used: 0 KiB (0.0%) priority: 100 dev: /dev/zram0
Sensors:   System Temperatures: cpu: 78.0 C mobo: N/A
Fan Speeds (RPM): N/A
Info:      Processes: 207 Uptime: 16m wakeups: 1 Memory: 15.47 GiB used: 2.51 GiB (16.2%) Init: systemd
v: 249 tool: systemctl Compilers: gcc: 11.1.0 clang: 12.0.1 Packages: pacman: 1174 lib: 294
Shell: fish (sudo) v: 3.3.1 default: Bash v: 5.1.8 running-in: konsole inxi: 3.3.06

First I'd try the solution in the other thread
systemctl enable --now nohang
If not working, my only suggestion is to try the free (nouveau) drivers for the Nvidia card, since I've seen this nvidia v: 470.63.01 creating troubles for others.
You can change it with the Garuda assistant.
It is only an idea from a non-expert...
Maybe others will know better.

1 Like

Hello.
I don't know much.
But I think the integrated graphics is in use right now i.e intel hd graphics.
Could it be a problem?
:thinking:

I tried both but still facing the same issue, and I even switched to Intel GPU and Nvidia GPU but same freezing issue.. And one more important thing I noticed while freezing. See normally Garuda will work but when I move my cursor down to 8 mentioned applications then my entire OS got stuck and again I need to restart. The only problem I noticed is that when I move my cursor below(8 applications bar)then and only my system got freezes

Check also this one (change Compositor settings or switch it temporarily off)

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Even after disabling compositor settings, facing the same issue. Check out this attached picture

After disabling compositor, facing this lag issue when I move my cursor.

Another idea might to be to remiove the Intel video driver. It's really not needed with your generation CPU and is known to cause problems even though you are using modesetting.

sudo pacman -Rns xf86-video-intel

And pleasee be sure to reboot afterwards.

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