Decided to try join some of the social channels recently to see what was up (maybe some of you will recognise me lol) but... they seem to be infested with help vampires, mostly from Telegram. Maybe getting the bridge fixed was a mistake
What exactly was the initial vision for these social channels? They state (at least the channel topics for Matrix, Discord and Telegram do but not IRC) that people should go to the forums for support but very few people listen - I guess they're the same kind of people who just delete the issues and assistance template without a second thought, then never post their garuda-inxi
because they didn't read the template. What often ends up happening is that people give support to the people who ask anyways - very few times do they get told to visit the forums for support, and only once did I see someone get warned for being a help vampire.
Are we supposed to talk about our morning coffee in the socials or something? Discuss news? I'm curious, because other distros that have two channels (one for support and the other for socialising) seem to have the opposite problem where people socialise in the support channel lol
In order to change the unofficial support culture of the chats, we'd need some things to talk about that aren't just "can U help me with my dual boot". I'm willing to give it a go but the issue is that people don't really respond, unless I just previously talked about things that were too dumb to reply to (a very common occurrence lol)
Lastly, it seems a lot of the people who ask for support on the socials rarely end up on the forums unless I've just missed the posts. Are they deliberately trying to avoid the culture or something here? Trying to avoid being told to do some Whoogling?