No way to add printers

Printer installation won’t start, even though I set everything for the print service during the installation. KDE Gamers Edition ISO from 28.04.2024.

The printer is an HP-ENVY Inspire 7900 and this is what garuda-inxi says:

╭─jan@jan in ~ took 2s
╰─λ sudo garuda-inxi
[sudo] Passwort für jan:
Kernel: 6.8.7-zen1-2-zen arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
clocksource: tsc avail: hpet,acpi_pm
parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
root=UUID=2283c990-23ee-4ee2-a042-bcec2dcc0475 rw rootflags=subvol=@
quiet loglevel=3 ibt=off
Desktop: KDE Plasma v: 6.0.4 tk: Qt v: N/A wm: kwin_wayland dm: SDDM
Distro: Garuda base: Arch Linux
Type: Laptop System: Acer product: Predator G5-793 v: V1.04 serial: <filter>
Chassis: type: 10 serial: N/A
Mobo: Acer model: Challenger2C_SKS v: V1.04 serial: <filter>
part-nu: Predator G5-793_1170_1.04
uuid: 8d93b840-a1c0-81e6-3899-78f29ef37248 UEFI-[Legacy]: Insyde v: 1.04
date: 09/19/2016
Info: model: Intel Core i7-6700HQ socket: U3E1 bits: 64 type: MT MCP
arch: Skylake-S gen: core 6 level: v3 note: check built: 2015
process: Intel 14nm family: 6 model-id: 0x5E (94) stepping: 3
microcode: 0xF0
Topology: cpus: 1x cores: 4 tpc: 2 threads: 8 smt: enabled cache:
L1: 256 KiB desc: d-4x32 KiB; i-4x32 KiB L2: 1024 KiB desc: 4x256 KiB
L3: 6 MiB desc: 1x6 MiB
Speed (MHz): avg: 800 high: 801 min/max: 800/3500 base/boost: 2500/3500
scaling: driver: intel_pstate governor: powersave volts: 0.9 V
ext-clock: 100 MHz cores: 1: 801 2: 800 3: 800 4: 800 5: 800 6: 800 7: 800
8: 800 bogomips: 41599
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Vulnerabilities: <filter>
Device-1: NVIDIA GP106BM [GeForce GTX 1060 Mobile 6GB]
vendor: Acer Incorporated ALI driver: nouveau v: kernel non-free: 545.xx+
status: current (as of 2024-04; EOL~2026-12-xx) arch: Pascal code: GP10x
process: TSMC 16nm built: 2016-2021 pcie: gen: 1 speed: 2.5 GT/s lanes: 16
link-max: gen: 3 speed: 8 GT/s ports: active: eDP-1
empty: DP-1,DP-2,HDMI-A-1 bus-ID: 01:00.0 chip-ID: 10de:1c60
class-ID: 0300 temp: 47.0 C
Device-2: Realtek HD WebCam driver: uvcvideo type: USB rev: 2.0
speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-9:5 chip-ID: 0bda:57f3
class-ID: 0e02 serial: <filter>
Display: server: X.Org v: 23.2.6 with: Xwayland v: 23.2.6
compositor: kwin_wayland driver: X: loaded: nouveau unloaded: modesetting
alternate: fbdev,nv,vesa dri: nouveau gpu: nouveau display-ID: :1
screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x286mm (20.00x11.26")
s-diag: 583mm (22.95")
Monitor-1: eDP-1 model: LG Display 0x0469 built: 2015 res: 1920x1080
hz: 60 dpi: 128 gamma: 1.2 size: 380x210mm (14.96x8.27") diag: 438mm (17.3")
ratio: 16:9 modes: max: 1920x1080 min: 800x600
API: EGL v: 1.5 hw: drv: nvidia nouveau platforms: device: 0 drv: nouveau
device: 1 drv: swrast gbm: drv: nouveau surfaceless: drv: nouveau x11:
drv: nouveau inactive: wayland
API: OpenGL v: 4.5 compat-v: 4.3 vendor: mesa v: 24.0.6-arch1.2 glx-v: 1.4
direct-render: yes renderer: NV136 device-ID: 10de:1c60 memory: 5.85 GiB
unified: no
API: Vulkan v: 1.3.279 layers: 9 device: 0 type: cpu name: llvmpipe (LLVM
17.0.6 256 bits) driver: mesa llvmpipe v: 24.0.6-arch1.2 (LLVM 17.0.6)
device-ID: 10005:0000 surfaces: xcb,xlib
Device-1: Intel 100 Series/C230 Series Family HD Audio
vendor: Acer Incorporated ALI driver: snd_hda_intel v: kernel
alternate: snd_soc_avs bus-ID: 00:1f.3 chip-ID: 8086:a170 class-ID: 0403
Device-2: NVIDIA GP106 High Definition Audio vendor: Acer Incorporated ALI
driver: snd_hda_intel v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 16
link-max: gen: 3 speed: 8 GT/s bus-ID: 01:00.1 chip-ID: 10de:10f1
class-ID: 0403
API: ALSA v: k6.8.7-zen1-2-zen status: kernel-api with: aoss
type: oss-emulator tools: N/A
Server-1: PipeWire v: 1.0.5 status: n/a (root, process) with:
1: pipewire-pulse status: active 2: wireplumber status: active
3: pipewire-alsa type: plugin 4: pw-jack type: plugin
tools: pactl,pw-cat,pw-cli,wpctl
Device-1: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter
vendor: Rivet Networks Killer Wireless-n/a/ac 1535 driver: ath10k_pci
v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1 bus-ID: 06:00.0
chip-ID: 168c:003e class-ID: 0280 temp: 48.0 C
IF: wlp6s0 state: up mac: <filter>
Device-2: Qualcomm Atheros Killer E2400 Gigabit Ethernet
vendor: Acer Incorporated ALI driver: alx v: kernel pcie: gen: 1
speed: 2.5 GT/s lanes: 1 port: 3000 bus-ID: 0b:00.0 chip-ID: 1969:e0a1
class-ID: 0200
IF: enp11s0 state: down mac: <filter>
Info: services: NetworkManager, smbd, systemd-timesyncd, wpa_supplicant
Device-1: Qualcomm Atheros QCA61x4 Bluetooth 4.0 driver: btusb v: 0.8
type: USB rev: 2.0 speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-7:3
chip-ID: 0cf3:e300 class-ID: e001
Report: btmgmt ID: hci0 rfk-id: 2 state: up address: <filter> bt-v: 4.2
lmp-v: 8 status: discoverable: no pairing: no class-ID: 6c010c
Hardware-1: Intel 82801 Mobile SATA Controller [RAID mode] driver: ahci
v: 3.0 port: 6020 bus-ID: 00:17.0 chip-ID: 8086:282a rev: N/A class-ID: 0104
Local Storage: total: 476.94 GiB used: 11.91 GiB (2.5%)
ID-1: /dev/sda maj-min: 8:0 vendor: Samsung model: MZNLN512HMJP-00000
family: based SSDs size: 476.94 GiB block-size: physical: 512 B
logical: 512 B sata: 3.1 speed: 6.0 Gb/s tech: SSD serial: <filter>
fw-rev: 100Q temp: 41 C scheme: MBR
SMART: yes state: enabled health: PASSED on: 1y 226d 6h cycles: 6870
read: 20.6 MiB written: 24.4 MiB
ID-1: / raw-size: 476.93 GiB size: 476.93 GiB (100.00%)
used: 11.91 GiB (2.5%) fs: btrfs block-size: 4096 B dev: /dev/sda1
maj-min: 8:1
ID-2: /home raw-size: 476.93 GiB size: 476.93 GiB (100.00%)
used: 11.91 GiB (2.5%) fs: btrfs block-size: 4096 B dev: /dev/sda1
maj-min: 8:1
ID-3: /var/log raw-size: 476.93 GiB size: 476.93 GiB (100.00%)
used: 11.91 GiB (2.5%) fs: btrfs block-size: 4096 B dev: /dev/sda1
maj-min: 8:1
ID-4: /var/tmp raw-size: 476.93 GiB size: 476.93 GiB (100.00%)
used: 11.91 GiB (2.5%) fs: btrfs block-size: 4096 B dev: /dev/sda1
maj-min: 8:1
Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default) zswap: no
ID-1: swap-1 type: zram size: 15.57 GiB used: 0 KiB (0.0%) priority: 100
comp: zstd avail: lzo,lzo-rle,lz4,lz4hc,842 max-streams: 8 dev: /dev/zram0
System Temperatures: cpu: 46.0 C pch: 44.0 C mobo: N/A gpu: nouveau
temp: 47.0 C
Fan Speeds (rpm): N/A
Memory: total: 16 GiB available: 15.57 GiB used: 2.26 GiB (14.5%)
Processes: 297 Power: uptime: 1h 6m states: freeze,mem,disk suspend: deep
avail: s2idle wakeups: 0 hibernate: platform avail: shutdown, reboot,
suspend, test_resume image: 6.22 GiB services: org_kde_powerdevil,
power-profiles-daemon, upowerd Init: systemd v: 255 default: graphical
tool: systemctl
Packages: pm: pacman pkgs: 1967 libs: 559 tools: octopi,paru Compilers:
clang: 17.0.6 gcc: 13.2.1 Shell: garuda-inxi (sudo) default: Bash v: 5.2.26
running-in: konsole inxi: 3.3.34
Garuda (2.6.26-1):
System install date:     2024-04-30
Last full system update: 2024-04-30
Is partially upgraded:   No
Relevant software:       snapper NetworkManager dracut
Windows dual boot:       No/Undetected
Failed units:

Please, it’s your second help request without garud-inxi, edit your post and tell use which printer you use and if you searched about in arch wiki.


We are not clairvoyants or sitting next to you to see what you are doing. Please provide all relevant data, what you have done and why a search did not bring you to your goal.

You installed HPLIP?

I’ve also installed HPLIP. The problem is HPLIP, Print Settings & Cups interface don’t open and don’t even start. Other than that, I haven’t taken any further steps.


sudo pacman -Syu hplip-lite

Also try from terminal to start apps they don’t want open via icon etc.

sudo systemctl start cups.service

1 Like

Restarting the Cups service has no effect.

sudo systemctl enable --now cups.service


systemctl status cups.service

or restart the PC

I have 2 laptops with me, the other one is a Canon MG3650. And that’s where I have the same difficulties.

One issue per topic.

What you did after my post?

╭─jan@jan in ~
╰─λ systemctl status cups.service
○ cups.service - CUPS Scheduler
Loaded: loaded (/usr/lib/systemd/system/cups.service; disabled; preset: disabled)
Active: inactive (dead)
TriggeredBy: ● cups.socket
Docs: man:cupsd(8)

╭─jan@jan in ~ took 91ms

A restart did not bring any improvement

Did you try?

So far I can’t help, I don’t use printer anymore.

Is that hplip for the command line? I installed it, but how do you start it?

Its the same but prebuild for you from chaotic-aur.
How did you install it first?

In launcher you type only hp and see the hp tool?

I installed HPLIP with Octopi and was also able to see and click on it in the program launcher. Now that I have HPLIP-Lite installed, I don’t see anything in the program launcher.

systemctl status cups.service
● cups.service - CUPS Scheduler
     Loaded: loaded (/usr/lib/systemd/system/cups.service; disabled; preset: disabled)
     Active: active (running) since Tue 2024-04-30 21:09:26 CEST; 1min 23s ago
TriggeredBy: ● cups.socket
       Docs: man:cupsd(8)
   Main PID: 98059 (cupsd)
     Status: "Scheduler is running..."
      Tasks: 1 (limit: 16543)
     Memory: 3.4M (peak: 3.6M)
        CPU: 27ms
     CGroup: /system.slice/cups.service
             └─98059 /usr/bin/cupsd -l

Apr 30 21:09:26 y7p systemd[1]: Starting CUPS Scheduler...
Apr 30 21:09:26 y7p systemd[1]: Started CUPS Scheduler.

Me too, so use

sudo pacman -Syu hplip

Nothing happens. The program does not start.

Cups.service works here, but I have no printer.

HP device manager don’t open. Did you look in the tray bar?
Did you check cables? Wired?

As I wrote, we can’t look over your shoulder :slight_smile:

So, I can’t help any more.

It also doesn’t appear in the taskbar. The printer is connected via USB.

I am not sure if this is supported. hplip only lists the 7900e series variant (data from ).

1 Like