Multi-Monitor on HP Omen 15 en1xxx (HDMI, DisplayLink not working as 2nd monitor)

Issues & Assistance Newbies
1

Problem

My dual monitor setup does not work anymore: Formerly DisplayLink worked (via Dock) but is broken now. Garuda shows directly connected HDMI monitors but cannot activate due to some "crtc 4" error. I've tried a lot but could not make it work (again), neither HDMI nor Display Link. -- Any help highly appreciated!

What I tried

  • Update everything
  • Uninstall Display Link, update including beta-github parts (evdi); uninstall again
  • Connected different HDMI-Screens to no avail
  • Connected Monitors via DisplayPort and HDMI via Dock D6000 don't show up at all
  • Configuring monitors in Settings; same in ARandR: can configure but not save
  • Deleted any additional configurations for X

Not tried so far

  • Tool optimus-manager since this seems to have some downsides.
  • Mode setting with nvidia_drm.modeset=1 since I am not familiar with kernel modes

Details

For command line output see below.

System: HP Omen 15 en1xxx

  • @Naman reported on his Experience as Nvidia and Laptop Newbie
    • I actually chose Garuda because the Nvidia card worked out of the box
  • Internal AMD Graphics
  • Extra graphics card Nvidia RTX 3070
  • 16 GB RAM, 512 GB HDD
  • Garuda Linux Zen kernel, rolling release

Monitors

  1. Internal Screen -- works fine (1920x1080 Full HD, 144Hz)
  2. LG hi-dpi -- my main screen
    • Model 24UD58-B
    • Used to work via Dell D6000 dock and "DisplayLink", connected on Display Port
    • Now this is broken, starting a few updates ago (evdi incompatibilities?!)
  3. Samsung 1920x1080 Full HD -- testing screen with "normal" specs
    • Model S24D390HL

Note

  • Monitors (2) and (3) are not connected at the same time at the HDMI port
  • There's something wrong with "Screen 0": Screen 0: minimum 320 x 200, current 5760 x 2160, maximum 16384 x 16384

Both HDMI devices get detected properly, but cannot "Activate" in system settings. I actually get the error Configure crtc 4 failed (ARandR and xrandr --auto)

System Details

$>xrandr --listproviders

Providers: number : 2
Provider 0: id: 0x53 cap: 0xf, Source Output, Sink Output, Source Offload, Sink Offload crtcs: 4 outputs: 1 associated providers: 1 name:AMD Radeon Graphics @ pci:0000:06:00.0
Provider 1: id: 0x1f5 cap: 0x2, Sink Output crtcs: 4 outputs: 5 associated providers: 1 name:NVIDIA-G0

$>lspci -k | grep -A 2 -E "(VGA|3D)"

01:00.0 VGA compatible controller: NVIDIA Corporation GA104M [GeForce RTX 3070 Mobile / Max-Q] (rev a1)
	DeviceName: NVIDIA Graphics Device
	Subsystem: Hewlett-Packard Company Device 88d2
--
06:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Cezanne [Radeon Vega Series / Radeon Vega Mobile Series] (rev c5)
	DeviceName:  Onboard IGD
	Subsystem: Hewlett-Packard Company Device 88d2

$>xrandr --output HDMI-1-0 --auto

xrandr: Configure crtc 4 failed

Hi-Dpi Monitor

$>xrandr

Screen 0: minimum 320 x 200, current 5760 x 2160, maximum 16384 x 16384
eDP connected primary 1920x1080+0+0 (normal left inverted right x axis y axis) 344mm x 194mm
   1920x1080    144.00*+  60.00  
   1680x1050    144.00  
   1280x1024    144.00  
   1440x900     144.00  
   1280x800     144.00  
   1280x720     144.00  
   1024x768     144.00  
   800x600      144.00  
   640x480      144.00  
DP-1-0 disconnected (normal left inverted right x axis y axis)
DP-1-1 disconnected (normal left inverted right x axis y axis)
HDMI-1-0 connected (normal left inverted right x axis y axis)
   3840x2160     60.00 +  59.94    50.00    30.00    29.97    25.00    23.98  
   2560x1440     59.95  
   1920x1080     60.00    60.00    59.94    29.97    23.98  
   1600x900      60.00  
   1280x1024     60.02  
   1280x800      59.81  
   1280x720      60.00    59.94  
   1152x864      60.00  
   1024x768      60.00  
   800x600       60.32  
   720x480       59.94  
   640x480       59.94    59.93  
DP-1-2 disconnected (normal left inverted right x axis y axis)
DP-1-3 disconnected (normal left inverted right x axis y axis)

Testing Monitor

$>xrandr

Screen 0: minimum 320 x 200, current 3840 x 1080, maximum 16384 x 16384
eDP connected primary 1920x1080+0+0 (normal left inverted right x axis y axis) 344mm x 194mm
   1920x1080    144.00*+  60.00  
   1680x1050    144.00  
   1280x1024    144.00  
   1440x900     144.00  
   1280x800     144.00  
   1280x720     144.00  
   1024x768     144.00  
   800x600      144.00  
   640x480      144.00  
DP-1-0 disconnected (normal left inverted right x axis y axis)
DP-1-1 disconnected (normal left inverted right x axis y axis)
HDMI-1-0 connected (normal left inverted right x axis y axis)
   1920x1080     60.00 +  59.94    50.00  
   1680x1050     59.95  
   1600x900      60.00  
   1440x900      59.89  
   1280x1024     75.02    60.02  
   1280x800      59.81  
   1280x720      60.00    59.94    50.00  
   1152x864      75.00  
   1024x768      75.03    70.07    60.00  
   800x600       75.00    72.19    60.32    56.25  
   720x576       50.00  
   720x480       59.94  
   640x480       75.00    72.81    59.94  
DP-1-2 disconnected (normal left inverted right x axis y axis)
DP-1-3 disconnected (normal left inverted right x axis y axis)

$>ls /etc/X11/xorg.conf.d/

.rw-r--r-- 232 root 15 Sep  2022   00-keyboard.conf
.rw-r--r-- 240 root  9 Sep  2022   30-touchpad.conf

$>garuda-inxi
System:
  Kernel: 6.2.8-zen1-1-zen arch: x86_64 bits: 64 compiler: gcc v: 12.2.1
    parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
    root=UUID=9c6fd0f2-7575-4c3e-859b-d832464e5fca rw rootflags=subvol=@
    quiet quiet splash rd.udev.log_priority=3 vt.global_cursor_default=0
    resume=UUID=be277372-da5e-4a26-a604-1cd532d0b7aa loglevel=3
  Desktop: GNOME v: 43.3 tk: GTK v: 3.24.37 wm: gnome-shell dm: GDM v: 43.0
    Distro: Garuda Linux base: Arch Linux
Machine:
  Type: Laptop System: HP product: OMEN Laptop 15-en1xxx v: N/A
    serial: <superuser required> Chassis: type: 10 serial: <superuser required>
  Mobo: HP model: 88D2 v: 75.53 serial: <superuser required> UEFI: AMI
    v: F.10 date: 07/28/2021
Battery:
  ID-1: BAT0 charge: 68.0 Wh (99.7%) condition: 68.2/68.2 Wh (100.0%)
    volts: 12.9 min: 11.6 model: HP Primary type: Li-ion serial: <filter>
    status: not charging cycles: 29
  Device-1: hidpp_battery_1 model: Logitech MX Keys Wireless Keyboard
    serial: <filter> charge: 55% (should be ignored) rechargeable: yes
    status: discharging
CPU:
  Info: model: AMD Ryzen 7 5800H with Radeon Graphics bits: 64 type: MT MCP
    arch: Zen 3 gen: 4 level: v3 note: check built: 2021-22
    process: TSMC n7 (7nm) family: 0x19 (25) model-id: 0x50 (80) stepping: 0
    microcode: 0xA50000C
  Topology: cpus: 1x cores: 8 tpc: 2 threads: 16 smt: enabled cache:
    L1: 512 KiB desc: d-8x32 KiB; i-8x32 KiB L2: 4 MiB desc: 8x512 KiB
    L3: 16 MiB desc: 1x16 MiB
  Speed (MHz): avg: 1325 high: 3200 min/max: 1200/4462 boost: enabled
    scaling: driver: acpi-cpufreq governor: schedutil cores: 1: 1197 2: 3200
    3: 1200 4: 1200 5: 1200 6: 1209 7: 1200 8: 1200 9: 1200 10: 1200 11: 1200
    12: 1200 13: 1196 14: 1200 15: 1200 16: 1198 bogomips: 102210
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
  Vulnerabilities: <filter>
Graphics:
  Device-1: NVIDIA GA104M [GeForce RTX 3070 Mobile / Max-Q]
    vendor: Hewlett-Packard driver: nvidia v: 530.41.03
    alternate: nouveau,nvidia_drm non-free: 525.xx+
    status: current (as of 2023-02) arch: Ampere code: GAxxx
    process: TSMC n7 (7nm) built: 2020-22 pcie: gen: 1 speed: 2.5 GT/s
    lanes: 8 link-max: gen: 4 speed: 16 GT/s lanes: 16 bus-ID: 01:00.0
    chip-ID: 10de:249d class-ID: 0300
  Device-2: AMD Cezanne [Radeon Vega Series / Radeon Mobile Series]
    vendor: Hewlett-Packard driver: amdgpu v: kernel arch: GCN-5 code: Vega
    process: GF 14nm built: 2017-20 pcie: gen: 3 speed: 8 GT/s lanes: 16
    link-max: gen: 4 speed: 16 GT/s ports: active: eDP-1 empty: none
    bus-ID: 06:00.0 chip-ID: 1002:1638 class-ID: 0300 temp: 43.0 C
  Device-3: Sunplus Innovation ProXtend type: USB
    driver: snd-usb-audio,uvcvideo bus-ID: 3-2.2.4:19 chip-ID: 1bcf:2283
    class-ID: 0102 serial: <filter>
  Device-4: Quanta HP Wide Vision HD Camera type: USB driver: uvcvideo
    bus-ID: 3-3:3 chip-ID: 0408:5425 class-ID: fe01 serial: <filter>
  Display: x11 server: X.Org v: 21.1.7 with: Xwayland v: 23.1.0
    compositor: gnome-shell driver: X: loaded: amdgpu,nvidia
    unloaded: modesetting,nouveau,radeon alternate: fbdev,nv,vesa
    dri: radeonsi gpu: amdgpu display-ID: :1 screens: 1
  Screen-1: 0 s-res: 3840x1080 s-dpi: 96 s-size: 1016x286mm (40.00x11.26")
    s-diag: 1055mm (41.55")
  Monitor-1: HDMI-1-0 size-res: N/A modes: N/A
  Monitor-2: eDP pos: primary res: 1920x1080 hz: 144 dpi: 142
    size: 344x194mm (13.54x7.64") diag: 395mm (15.55") modes: N/A
  API: OpenGL v: 4.6 Mesa 23.0.0 renderer: AMD Radeon Graphics (renoir LLVM
    15.0.7 DRM 3.49 6.2.8-zen1-1-zen) direct-render: Yes
Audio:
  Device-1: NVIDIA GA104 High Definition Audio vendor: Hewlett-Packard
    driver: snd_hda_intel bus-ID: 3-2.2.4:19 v: kernel pcie: chip-ID: 1bcf:2283
    class-ID: 0102 gen: 1 serial: <filter> speed: 2.5 GT/s lanes: 8 link-max:
    gen: 4 speed: 16 GT/s lanes: 16 bus-ID: 01:00.1 chip-ID: 10de:228b
    class-ID: 0403
  Device-2: AMD ACP/ACP3X/ACP6x Audio Coprocessor vendor: Hewlett-Packard
    driver: snd_rn_pci_acp3x v: kernel
    alternate: snd_pci_acp3x,snd_pci_acp5x,snd_pci_acp6x,snd_acp_pci,snd_rpl_pci_acp6x,snd_pci_ps,snd_sof_amd_renoir,snd_sof_amd_rembrandt
    pcie: gen: 3 speed: 8 GT/s lanes: 16 link-max: gen: 4 speed: 16 GT/s
    bus-ID: 06:00.5 chip-ID: 1022:15e2 class-ID: 0480
  Device-3: AMD Family 17h/19h HD Audio vendor: Hewlett-Packard
    driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16
    link-max: gen: 4 speed: 16 GT/s bus-ID: 06:00.6 chip-ID: 1022:15e3
    class-ID: 0403
  Device-4: Sunplus Innovation ProXtend type: USB
    driver: snd-usb-audio,uvcvideo
  Device-5: DisplayLink Dell Universal Dock D6000 type: USB
    driver: cdc_ncm,snd-usb-audio bus-ID: 4-2.1:9 chip-ID: 17e9:6006
    class-ID: 0a00 serial: <filter>
  Sound API: ALSA v: k6.2.8-zen1-1-zen running: yes
  Sound Server-1: PulseAudio v: 16.1 running: no
  Sound Server-2: PipeWire v: 0.3.67 running: yes
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: Hewlett-Packard driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s
    lanes: 1 port: e000 bus-ID: 02:00.0 chip-ID: 10ec:8168 class-ID: 0200
  IF: eno1 state: down mac: <filter>
  Device-2: Intel Wi-Fi 6 AX200 driver: iwlwifi v: kernel pcie: gen: 2
    speed: 5 GT/s lanes: 1 bus-ID: 03:00.0 chip-ID: 8086:2723 class-ID: 0280
  IF: wlo1 state: up mac: <filter>
  IF-ID-1: enp6s0f3u2u1i5 state: up speed: 1000 Mbps duplex: half
    mac: <filter>
Bluetooth:
  Device-1: Intel AX200 Bluetooth type: USB driver: btusb v: 0.8 bus-ID: 3-4:5
    chip-ID: 8087:0029 class-ID: e001
  Report: bt-adapter ID: hci0 rfk-id: 2 state: up address: <filter>
Drives:
  Local Storage: total: 476.94 GiB used: 83.97 GiB (17.6%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung
    model: MZVLB512HBJQ-000H1 size: 476.94 GiB block-size: physical: 512 B
    logical: 512 B speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter>
    rev: HPS0NEXF temp: 31.9 C scheme: GPT
Partition:
  ID-1: / raw-size: 460.16 GiB size: 460.16 GiB (100.00%)
    used: 83.97 GiB (18.2%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 608 KiB (0.2%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
  ID-3: /home raw-size: 460.16 GiB size: 460.16 GiB (100.00%)
    used: 83.97 GiB (18.2%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
  ID-4: /var/log raw-size: 460.16 GiB size: 460.16 GiB (100.00%)
    used: 83.97 GiB (18.2%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
  ID-5: /var/tmp raw-size: 460.16 GiB size: 460.16 GiB (100.00%)
    used: 83.97 GiB (18.2%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
Swap:
  Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default)
  ID-1: swap-1 type: partition size: 16.48 GiB used: 0 KiB (0.0%)
    priority: -2 dev: /dev/nvme0n1p3 maj-min: 259:3
  ID-2: swap-2 type: zram size: 14.97 GiB used: 0 KiB (0.0%) priority: 100
    dev: /dev/zram0
Sensors:
  System Temperatures: cpu: 50.2 C mobo: N/A gpu: amdgpu temp: 46.0 C
  Fan Speeds (RPM): fan-1: 0 fan-2: 0
Info:
  Processes: 403 Uptime: 2h 46m wakeups: 10 Memory: 14.97 GiB
  used: 7.13 GiB (47.6%) Init: systemd v: 253 default: graphical
  tool: systemctl Compilers: gcc: 12.2.1 clang: 15.0.7 Packages: pm: pacman
  pkgs: 1272 libs: 376 tools: pamac,paru Shell: fish v: 3.6.1 default: Bash
  v: 5.1.16 running-in: gnome-terminal inxi: 3.3.25
Garuda (2.6.16-1):
  System install date:     2023-03-26
  Last full system update: 2023-03-26 ā†»
  Is partially upgraded:   No
  Relevant software:       snapper NetworkManager mkinitcpio nvidia-dkms
  Windows dual boot:       Probably (Run as root to verify)
  Failed units:
2

Found this Configure Nvidia Driver but don't have hybrid-amd-chaotic-nvidia-dkms-tkg-prime-render-offloading in Hardware Manager (can't post images).

My output

mhwd --pci -li

> Installed PCI configs:
--------------------------------------------------------------------------------
                  NAME               VERSION          FREEDRIVER           TYPE
--------------------------------------------------------------------------------
           video-linux            2021.08.29                true            PCI
video-nvidia-prime-render-offload            2022.08.30               false            PCI
3

Have you actually setup your dual monitors using ā€˜nvidia-settings?ā€™ I donā€™t see that listed in the things you have done.

sudo nvidia-settings

  1. sudo nvidia-settings
  2. Go to X Server Display Configuration
  3. Select second monitor to activate, might need to hit the Advanced button for more options.
  4. Configure monitors setup here; orientation, primary, Allow g-sync/fsync, force composite pipeline.
  5. Save new xorg.conf file. Make sure any previous file is deleted. The default path is /etc/X11/xorg.conf. If your system isnā€™t recognizing your file/changes, it may need to be saved in /etc/X11/xorg.conf.d/xorg.conf (if that folder doesnā€™t exist, you may need to create it.)
  6. reboot
2 Likes
4

Hi, @josch

Nice to see fellow Omen user trying out Garuda.
Regarding you issue, see

Actually, HP Omen are made in such a way that HDMI ports are hardwired with NVIDIA GPU. So only NVIDIA GPU has access to it, as far as I know.

So, you must switch to dedicated GPU to use HDMI ports. I am unsure about Display Port, but I guess it would be hardwired too.

I hope this solves your issue.

Also, I saw some users have been facing issues with Nvidia on Arch Linux in general after recent update. If your issue is still not resolved, report back here, I will have a look tomorrow.

Have a good day.

2 Likes
6

I've been there but figured there's not a lot I can do :-/
Now I've started it with sudo, but not much changes.

I cannot find the "X Server Display Configuration" -- where should this be?

Let me check the answer by Naman, see if this works.

More infos

  • I can save a configuration file (see below)
  • The "System Information" does not contain anything surprising, e.g. "NVIDIA Driver Version: 530.41.03" and things like this
  • Then there is a section for "GPU 0" to open/close with infos about the GPU (RTX 3070)
    • I found this intriguing "Display Devices: Unknown (DPY-2)" and "X Screens: Screen 256"

ASCII Mock for UI :wink:

System Information
> GPU 0 (NVIDIA GeForce RTX 3070 Laptop GPU)
   Thermal Settings
   PowerMixer
   HDMI-1-0 - (LG Electronics LG Ultra HD)
      Information: Display Device Information
      - Chip Location:         Internal
      - Signal:                TMDS
      - G-SYNC Mode available: None
      - G-SYNC Mode enabled:   No
       [ Acquire EDID...]
     Controls: Color Controls, Dithering Controls etc.
Application Profiles
nvidia-settings Configuration

#
#
# Configuration file for nvidia-settings - the NVIDIA Settings utility
# Generated on Sun Mar 26 20:46:58 2023
#

# ConfigProperties:

RcFileLocale = C
DisplayStatusBar = Yes
SliderTextEntries = Yes
IncludeDisplayNameInConfigFile = Yes
UpdateRulesOnProfileNameChange = Yes
Timer = Memory_Used_(GPU_0),Yes,3000
Timer = Thermal_Monitor_(GPU_0),Yes,1000
Timer = PowerMizer_Monitor_(GPU_0),Yes,1000

# Attributes:

famsch-omenlaptop15en1xxx:1[DPY:HDMI-1-0]/Dithering=0
famsch-omenlaptop15en1xxx:1[DPY:HDMI-1-0]/DitheringMode=0
famsch-omenlaptop15en1xxx:1[DPY:HDMI-1-0]/DitheringDepth=0
famsch-omenlaptop15en1xxx:1[DPY:HDMI-1-0]/ColorSpace=0
famsch-omenlaptop15en1xxx:1[DPY:HDMI-1-0]/ColorRange=0
famsch-omenlaptop15en1xxx:1[DPY:HDMI-1-0]/SynchronousPaletteUpdates=0
[GPU:0]/GPUPowerMizerMode=2
7

Hi @Naman

  • I installed garuda-optimus-manager-config through Software Add/Remove (Pamac UI)
    • The package garuda-nvidia-prime-config got removed
  • I did a reboot and ... it worked (both monitors on HDMI direct)
  • I now can configure with the "Settings" app right away
    • Settings still cannot set "Scale" to 200% ... but, hey?! --> maybe later, maybe a seperate issue
  • There is NO additional icon anywhere in sight
    • There's a new App "Optimus Manager" available, but starting it does nothing
  • There still are the settings in the right-upper corner available for "Power Profiles" (Power Save, Balanced, Perfomance) -- I thought this was garuda-nvidia-prime-config

In the end: I can now access directly connected HDMI monitors which was part 1 of my quest.

I will accept "Install and Use Optimus Manager" as the answer.

For new topics, still to be opened.

1 Like
8

I guess that is more or less due to your custom settings or Gnome maybe. But anyways, follow the general rule

If it works, donā€™t touch it

XD

9

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