when I connect the second monitor to the laptop via HDMI garuda log out and I can't log in again
I entered username and password correctly but didn't log in
as shown in the video below this link
https://drive.google.com/file/d/1Vqemr9FT4qLr1s9IFPutgI6k3BIoKa1J/view?usp=sharing
I upload the video in google drive because I can't upload it here
my laptop Acer Preadtor Helios 300
Please post the text from the command inxi -Fxxxza (with ~~~ above and below it).
(You should be able to do this from a console )
1 Like
Paste output text like this. This is Markdown syntax.
3 Likes
inxi -Fxxxza
(System: Kernel: 5.13.1-178-tkg-bmq x86_64 bits: 64 compiler: gcc v: 11.1.0
parameters: intel_pstate=passive BOOT_IMAGE=/boot/vmlinuz-linux-tkg-bmq
root=UUID=4b58f235-78db-4977-8fa1-ce4f21e8dd2d rw quiet splash rd.udev.log_priority=3 vt.global_cursor_default=0
systemd.unified_cgroup_hierarchy=1 loglevel=3
Desktop: KDE Plasma 5.22.3 tk: Qt 5.15.2 info: latte-dock wm: kwin_x11 vt: 1 dm: SDDM Distro: Garuda Linux
base: Arch Linux
Machine: Type: Laptop System: Acer product: Predator PH315-52 v: V1.12 serial: <filter> Chassis: type: 10 serial: <filter>
Mobo: CFL model: Covini_CFS v: V1.12 serial: <filter> UEFI: Insyde v: 1.12 date: 07/28/2020
Battery: ID-1: BAT0 charge: 46.8 Wh (100.0%) condition: 46.8/46.8 Wh (100.0%) volts: 16.7 min: 15.4
model: SMP KT00407009 AP18E7M type: Li-ion serial: <filter> status: Full
CPU: Info: 6-Core model: Intel Core i7-9750H bits: 64 type: MT MCP arch: Kaby Lake note: check family: 6
model-id: 9E (158) stepping: A (10) microcode: EA cache: L2: 12 MiB
flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 62469
Speed: 4202 MHz min/max: 800/4500 MHz Core speeds (MHz): 1: 4202 2: 4223 3: 4344 4: 4348 5: 3717 6: 4401 7: 4245
8: 4366 9: 4401 10: 4398 11: 4461 12: 4403
Vulnerabilities: Type: itlb_multihit status: KVM: VMX disabled
Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable
Type: mds mitigation: Clear CPU buffers; SMT vulnerable
Type: meltdown mitigation: PTI
Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl and seccomp
Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional, IBRS_FW, STIBP: conditional, RSB filling
Type: srbds mitigation: Microcode
Type: tsx_async_abort status: Not affected
Graphics: Device-1: Intel CoffeeLake-H GT2 [UHD Graphics 630] vendor: Acer Incorporated ALI driver: i915 v: kernel
bus-ID: 00:02.0 chip-ID: 8086:3e9b class-ID: 0300
Device-2: NVIDIA TU116M [GeForce GTX 1660 Ti Mobile] vendor: Acer Incorporated ALI driver: nvidia v: 465.31
alternate: nouveau,nvidia_drm bus-ID: 01:00.0 chip-ID: 10de:2191 class-ID: 0300
Device-3: Chicony HD User Facing type: USB driver: uvcvideo bus-ID: 1-7:3 chip-ID: 04f2:b64f class-ID: 0e02
serial: <filter>
Display: x11 server: X.Org 1.20.12 compositor: kwin_x11 driver: loaded: modesetting,nvidia
alternate: fbdev,intel,nouveau,nv,vesa display-ID: :0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2") s-diag: 582mm (22.9")
Monitor-1: eDP-1 res: 1920x1080 hz: 144 dpi: 142 size: 344x193mm (13.5x7.6") diag: 394mm (15.5")
OpenGL: renderer: Mesa Intel UHD Graphics 630 (CFL GT2) v: 4.6 Mesa 21.1.4 direct render: Yes
Audio: Device-1: Intel Cannon Lake PCH cAVS vendor: Acer Incorporated ALI driver: snd_hda_intel v: kernel
alternate: snd_soc_skl,snd_sof_pci_intel_cnl bus-ID: 00:1f.3 chip-ID: 8086:a348 class-ID: 0403
Sound Server-1: ALSA v: k5.13.1-178-tkg-bmq running: yes
Sound Server-2: JACK v: 0.125.0 running: no
Sound Server-3: PulseAudio v: 14.2 running: yes
Sound Server-4: PipeWire v: 0.3.31 running: yes
Network: Device-1: Qualcomm Atheros Killer E2500 Gigabit Ethernet vendor: Acer Incorporated ALI driver: alx v: kernel
port: 3000 bus-ID: 07:00.0 chip-ID: 1969:e0b1 class-ID: 0200
IF: enp7s0 state: up speed: 100 Mbps duplex: full mac: <filter>
Device-2: Intel Wi-Fi 6 AX200 vendor: Rivet Networks Killer™ driver: iwlwifi v: kernel port: 3000 bus-ID: 08:00.0
chip-ID: 8086:2723 class-ID: 0280
Bluetooth: Device-1: Intel AX200 Bluetooth type: USB driver: btusb v: 0.8 bus-ID: 1-14:5 chip-ID: 8087:0029 class-ID: e001
Report: bt-adapter ID: hci0 rfk-id: 2 state: up address: <filter>
Drives: Local Storage: total: 1.38 TiB used: 857.68 GiB (60.9%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung model: MZVLB512HBJQ-00007 size: 476.94 GiB block-size:
physical: 512 B logical: 512 B speed: 31.6 Gb/s lanes: 4 rotation: SSD serial: <filter> rev: EXF7102Q scheme: GPT
ID-2: /dev/sda maj-min: 8:0 vendor: Western Digital model: WD10SPZX-00Z10T0 size: 931.51 GiB block-size:
physical: 4096 B logical: 512 B speed: 6.0 Gb/s rotation: 5400 rpm serial: <filter> rev: 1A01 scheme: GPT
Partition: ID-1: / raw-size: 346.26 GiB size: 339.82 GiB (98.14%) used: 127.84 GiB (37.6%) fs: ext4 dev: /dev/nvme0n1p1
maj-min: 259:1
ID-2: /boot/efi raw-size: 100 MiB size: 96 MiB (96.00%) used: 25.2 MiB (26.3%) fs: vfat dev: /dev/nvme0n1p2
maj-min: 259:2
Swap: Kernel: swappiness: 133 (default 60) cache-pressure: 50 (default 100)
ID-1: swap-1 type: zram size: 15.47 GiB used: 542.5 MiB (3.4%) priority: 100 dev: /dev/zram0
Sensors: System Temperatures: cpu: 47.0 C mobo: N/A
Fan Speeds (RPM): N/A
Info: Processes: 306 Uptime: 1h 51m wakeups: 1 Memory: 15.47 GiB used: 3.91 GiB (25.2%) Init: systemd v: 248
tool: systemctl Compilers: gcc: 11.1.0 Packages: pacman: 1339 lib: 326 Shell: fish v: 3.3.1 running-in: konsole
inxi: 3.3.04
)
Can you boot garuda with connecting the second monitor before turning the pc on?
Naman
11 July 2021 05:11
7
Looks like KDE bug. Similar issue
After a update today, when I try to login with my external monitor connected to my hdmi output port from my discrete gpu the ssdm-helper crashes and returns to the login manager I already tried to clear kde5 cache but it did not work, I've been looking into the journalctl to see what is causing the problem but I can't manage to find it, I'll send both the inxi and the journalctl of today for you guy to read and try to help me.
inxi -Fza:
System: Kernel: 5.10.48-1-lts x86_64 bits: 64 compile…
2 Likes
The same thing happens to me when the hdmi is already connected when I boot the computer. I'll try a system rollback as suggested on my thread
1 Like
Bro
11 July 2021 14:28
10
I wonder what would happen if you removed xf86-video-intel. It only needs to be there for computers much older than yours and has caused an infinite number of strange behaviors in the past.
Just guessing. It sounds very much like a conflict between video or audio drivers and your hardware.
regards
2 Likes
Well After a system rollback I worked fine as was working before
1 Like
Could you indicate how to remove xf86-video-intel safely ? Because right now I'm kinda hesitant on messing with anything, I just probably reinstall the OS with a more barebones install I already messed with a lot of things
Bro
11 July 2021 14:32
13
sudo pacman -Rns xf86-video-intel.
1 Like
system
Closed
25 July 2021 14:33
15
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