Black screen even after deleting the entire disc

mami · June 2, 2023, 4:20pm

I am on Asus ROG Strix G513IC Gaming Laptop with AMD Ryzen 7 4800H and RTX 3050.
I downloaded Garuda's gaming ISO, used rufus to write it to a flash drive (which gave a notification saying something about the ISO and not giving me the option to change pretty much anything) and then booted from it. Fast boot is disable if you wonder. It opened up perfectly and I was ready to install it. First, I had a partition occupied by windows 10, my old OS that I decided to overwrite. I installed Garuda, then restarted the pc. chose Garuda from the screen that came, and boom! black screen. Then I safe-booted and console appeared. I logged in from console no problem. Then I decided to ditch the idea and go for Tiny11, the bloatwareless Win11. But It couldn't connect to Wi-Fi. I even downloaded network drivers from my phone and installed them but no help. Then I realized if Tiny11 was GG, I had only Garuda in hand which didn't open. I decided to backup important stuff from my D partition and fully clear the disc for Garuda. Maybe second disc was the problem? No. Still black screen. Now I also lost my backup ISO files that I forgot to backup. I am using Garuda from the flash drive now. I installed Tiny11 with ethernet in hope but still no wifi. I can only access the internet from Garuda flash drive. Now I am trying to download Win10 ISO and rufus to rollback as much as possible. I was really exited to use a linux designed for gaming, how cool that would be!. I need a fix for that blackout (I want to point out I deleted entire disc before tiny11 last time so no report for now, tho I can reinstall it after I install win10) not ASAP. Thanks for even reading.

Oh, I also saw a Ubuntu option when I was choosing the flash drive from Tiny11's recovery restart (by the way, flash had 2 forking partitions, both opened Garuda) from I literally installed a year in past, which also caused some problems and I just ditched it out. Maybe 2 partitions of flash is the problem? It's size is as it should be, 14,x GB, its 16GB labeled tho.

NaN · June 2, 2023, 4:34pm

hello @mami I see that you are a new user. can you while booted into the garuda installed on your ssd (the one that blackscreens) change to tty2? You can do that by pressing

ctrl+alt+F2
This should work even for crashed systems like yours. If it doesn’t then you are in a more serious predicament because that would severly limit the ability to debug your issue.

If you can see the tty2 it would prompt you to enter your username and then password (which won’t be visible while typing) and then give you a shell to execute commands. Try to follow the guide attached here if you can do all that.

Some things you might wanna know. You can connect to your wifi via using the command

nmtui

which you might wanna do to follow along with the article below and also from that terminal run this command

garuda-inxi | nc termbin.com 9999

it will output a link please post that here it will give us a little more insight about what might be happeing in your system

mami · June 3, 2023, 2:25am

Sadly I'm on black screen now and ctrl + alt + F2 doesn't work. But on boot I can chose between linux zen and recovery mode. Does that help at all?

Edit: I did that, followed the article you provided but first two options just gave errors. First one gave a single error, while other just gave so many errors that started with yellow-red color and turned into white. I also got stuck when typed "startx" with last line being "Using system config directory /usr/share/X11/xorg.conf.d". The dkms method outputed it couldn't find sudo dkms command. The command exit also hot stuck at "Starting default.target" so I literally held down my power button to close it, just as I had to do on black screen that happens on normal boot.

NaN · June 3, 2023, 3:18am

Did you connect to the internet before running the commands?
I had told you to connect to internet with

nmtui

That can be the only reason for errors with

sudo reflector -a6 -f5 --save /etc/pacman.d/mirrorlist

And

garuda-update

That I can think of. If you could briefly describe what errors you are seeing that would be helpful.

Also please provide the output url of

garuda-inxi | nc termbin.com 9999

Once you connect to the internet that would help us all a little bit more in knowing what might be happening in your system.

mami · June 3, 2023, 8:20am

Yes, I also tried it but forgor to mention it. I remember it saying network thing unavailable. Currently I am recreating a USB drive as I am suspicious of corrupted iso file as I encountered some problems preparing it. I will retry all steps with the new flash and inform you ASAP. I have a question. Does installing Garuda on a already empty partition has any difference from deleting the entire disc? I would really love to keep windows10 as a backup os if anything goes wrong again. Thank you.

SGS · June 3, 2023, 8:25am

Dual boot is easily possible, but Garuda does not support it.
On boot problems, you are on your own. There are fixes if M$ destroy the bootloader, but you can read all about this if you use the forum search.

mami · June 3, 2023, 9:05am

Just for now. İt eas painful to download and prepare win10 iso from garyda launched from usb. I tske your answer as it wont effect my problem, positive or negative. Only performance issues that I will eliminate later.

mami · June 3, 2023, 7:13pm

Whelp. Fresh install, still no hope. No tty2, no nmtui (Network manager çalışmıyor it says. Çalışmıyor means is not working). Is there a way that I just boot into tty2? That would be editing boot arguements, opening the pc in a different USB with tools to use for debugging etc. I probably will end up staying on windows for now and send the laptop to it's manufacturer ASAP asking if they can just do it for me. That seems most logical to me.

filo · June 3, 2023, 7:58pm

To boot to tty, when you are in the grub line that you want to use, press button E, go to the end of the line starting with linux and add a 3 at the end (with a space before…), then CTRL+x

mami · June 4, 2023, 3:15am

Thanks to filo and one of his older replies saying to delete the splash after two quiet's I am now officially in tty1(?) and connected to internet. I got the link: "https://termbin.com/fb5x" tho after I got that it got stuck. I run mirror list update tho I got many warnings "failed to sync resync" kinda errors. Then I got some downloads! But in the end I got two warnings and 2 errors.

W's:"reflector-simple: local (2.0-1.1) is newer than garuda (2.0-1)",
"removing 'python-xdg' from target list because it conflicts with 'python-pyxdg'". 
E's: "unresolvable package conflicts detected",
"failed to prepare transaction (conflicting dependencies)"
On last line: "::mangohud and manhohud-common are in conflict"

After these I run normally and got greeted by a old friend: The black screen.

SGS · June 4, 2023, 4:39am

garuda-inxi must be much longer

System:
  Kernel: 6.2.13-zen-1-zen arch: x86_64 bits: 64 compiler: gcc v: 12.2.1
    parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen root=UUID=0d38a890-1b74-45a5-840f-1b819e10d82f
    rw rootflags=subvol=@ quiet quiet rd.udev.log_priority=3 vt.global_cursor_default=0
    loglevel=3 ibt=off 3
  Console: tty 1 Distro: Garuda Linux base: Arch Linux
Machine:
  Type: Laptop System: ASUSTeK product: ROG Strix G513IC_G513IC v: 1.0
    serial: <superuser required>
  Mobo: ASUSTeK model: G513IC v: 1.0 serial: <superuser required> UEFI: American Megatrends LLC.
    v: G513IC.329 date: 03/01/2023
Battery:
  ID-1: BAT0 charge: 50.7 Wh (100.0%) condition: 50.7/56.0 Wh (90.6%) volts: 17.4 min: 15.9
    model: AS3GWZC3KC G513-36 type: Li-ion serial: <filter> status: full
CPU:
  Info: model: AMD Ryzen 7 4800H with Radeon Graphics bits: 64 type: MT MCP arch: Zen 2 gen: 3
    level: v3 note: check built: 2020-22 process: TSMC n7 (7nm) family: 0x17 (23)
    model-id: 0x60 (96) stepping: 1 microcode: 0x8600106
  Topology: cpus: 1x cores: 8 tpc: 2 threads: 16 smt: enabled cache: L1: 512 KiB
    desc: d-8x32 KiB; i-8x32 KiB L2: 4 MiB desc: 8x512 KiB L3: 8 MiB desc: 2x4 MiB
  Speed (MHz): avg: 2806 high: 2900 min/max: 1400/4299 boost: enabled scaling:
    driver: acpi-cpufreq governor: performance cores: 1: 2900 2: 2900 3: 2900 4: 2900 5: 2900
    6: 2900 7: 2900 8: 2900 9: 2900 10: 2900 11: 2900 12: 2900 13: 1397 14: 2900 15: 2900 16: 2900
    bogomips: 92630
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
  Vulnerabilities: <filter>

@mami
Post always your terminal in- and output as text like
~~~
garuda-inxi
System:
Kernel: 5.18.15-zen1-2-zen arch: x86_64 bits: 64 compiler: gcc v: 12.1.1
parameters:
~~~

looks like

garuda-inxi
System:
  Kernel: 5.18.15-zen1-2-zen arch: x86_64 bits: 64 compiler: gcc v: 12.1.1
    parameters:

in forum.

mami · June 4, 2023, 5:00am

Thanks for the advice! I run it again but new link gave the same output. İt's in a standstill now. I can type and press enter to create new line but nothing happens. Normally you have like

[mami@mamisshitbox ~]$

But I don't have it. Just blank after the link. I guess I'll give it some time. By the way, can you provide me with discord if you have? I can't post images here and I would like to send you the output of

sudo reflector -a6 -f5 --save /etc/pacman.d/mirrorlist

Maybe it would help.

SGS · June 4, 2023, 5:12am

Follow the link

chroot

NaN · June 4, 2023, 5:13am

I can understand your frustration with not being able to show the warnings. However since all this is terminal text you can try this:

sudo reflector -a6 -f5 --save /etc/pacman.d/mirrorlist | nc termbin.com 9999

if that doesn’t work

sudo reflector -a6 -f5 --save /etc/pacman.d/mirrorlist > outfile 2>&1

followed by

cat outfile | nc termbin.com 9999

which should give you a link like before and you can post it here

SGS · June 4, 2023, 5:24am

Just check Garuda Startpage
Startpage

mami · June 4, 2023, 7:07am

I was booting from my usb to chroot then I saw chroot option in Garuda welcome! Does this do the trick and if so, how many steps is it gonna skip for me?

SGS · June 4, 2023, 7:10am

In chroot do in terminal

garuda-update

You can post the garuda-inxi also from live ISO, or try in chroot, I never did that

mami · June 4, 2023, 7:42am

[root@garuda-dr460nized-gaming /]# garuda-update
:: Synchronizing package databases...
garuda is up to date
core is up to date
extra is up to date
multilib is up to date
chaotic-aur is up to date

--> Refreshing mirrorlists using rate-mirrors, please be patient..🍵
:: Synchronizing package databases...
garuda downloading...
core downloading...
extra downloading...
multilib downloading...
chaotic-aur downloading...
:: Starting full system upgrade...
:: Replace mangohud-common with extra/mangohud? [Y/n] y
:: Replace qgpgme with core/qgpgme-qt5? [Y/n] y
warning: reflector-simple: local (2.0-1.1) is newer than garuda (2.0-1)
resolving dependencies...
looking for conflicting packages...
warning: removing 'python-xdg' from target list because it conflicts with 'python-pyxdg'
error: unresolvable package conflicts detected
error: failed to prepare transaction (conflicting dependencies)
:: mangohud and mangohud-common are in conflict
[root@garuda-dr460nized-gaming /]# garuda-inxi | nc termbin.com 9999
Running in chroot, ignoring command 'list-units'
https://termbin.com/kysw

Ran from chroot option in Garuda Welcome. I also read people advising this:

[root@garuda-dr460nized-gaming /]# pacman -Syu
:: Synchronizing package databases...
garuda is up to date
core is up to date
extra is up to date
multilib is up to date
chaotic-aur is up to date
:: Starting full system upgrade...
:: Replace mangohud-common with extra/mangohud? [Y/n] Y
:: Replace qgpgme with core/qgpgme-qt5? [Y/n] Y
warning: reflector-simple: local (2.0-1.1) is newer than garuda (2.0-1)
resolving dependencies...
looking for conflicting packages...
error: unresolvable package conflicts detected
error: failed to prepare transaction (conflicting dependencies)
:: mangohud and mangohud-common are in conflict
[root@garuda-dr460nized-gaming /]# pacman -Syu
:: Synchronizing package databases...
garuda is up to date
core is up to date
extra is up to date
multilib is up to date
chaotic-aur                             2.5 MiB  1138 KiB/s 00:02 [------------------------------------] 100%
:: Starting full system upgrade...
:: Replace mangohud-common with extra/mangohud? [Y/n] n
:: Replace qgpgme with core/qgpgme-qt5? [Y/n] n
warning: reflector-simple: local (2.0-1.1) is newer than garuda (2.0-1)
resolving dependencies...
looking for conflicting packages...
error: unresolvable package conflicts detected
error: failed to prepare transaction (conflicting dependencies)
:: mangohud and mangohud-common are in conflict

NaN · June 4, 2023, 8:37am

do this

garuda-update -- --ignore mangohud

it has been already reported on the forum. The mangohud conflict I mean

mami · June 4, 2023, 8:52am

Thanks! 736 new downloads happening now. I'll edit this message if it solves the problem.

EDIT: After the download I restarted and booted normally to see black screen, still the same. Then I decided to update again and do the reflector thing.

[root@garuda-dr460nized-gaming /]# garuda-update
:: Synchronizing package databases...
garuda is up to date
core is up to date
extra is up to date
multilib is up to date
chaotic-aur is up to date

--> Refreshing mirrorlists using rate-mirrors, please be patient..

:: Synchronizing package databases...
garuda downloading...
core downloading...
extra downloading...
multilib downloading...
chaotic-aur downloading...
:: Starting full system upgrade...
warning: reflector-simple: local (2.0-1.1) is newer than garuda (2.0-1)
there is nothing to do
Running in chroot, ignoring command 'start'

System updated! 

[root@garuda-dr460nized-gaming /]# sudo reflector -a6 -f5 --save /etc/pacman.d/mirrorlist | nc termbin.com 999
9
[2023-06-04 12:36:34] WARNING: failed to rate rsync download (rsync://ftp.iinet.net.au/archlinux/community/os/
x86_64/community.db): Download timed out after 5 second(s).
[2023-06-04 12:36:44] WARNING: failed to rate rsync download (rsync://mirror.internode.on.net/archlinux/commun
ity/os/x86_64/community.db): Download timed out after 5 second(s).
[2023-06-04 12:36:50] WARNING: failed to rate rsync download (rsync://archlinux.c3sl.ufpr.br/archlinux/communi
ty/os/x86_64/community.db): Download timed out after 5 second(s).
[2023-06-04 12:37:05] WARNING: failed to rate rsync download (rsync://ftp.tku.edu.tw/archlinux/community/os/x8
6_64/community.db): Download timed out after 5 second(s).

It's still the same, filename different but timeout still present.