32GB Mem installed showing 16GB

Hi, new here to Garuda and linux. 32GB memory installed but only showing 16. Unsure where to go. Tried to google but nothing coming up.

Thank You in Advance

does it show 32gig in bios if not it maybe wrong memory or not seated correctly

1 Like

yes just double checked showing 32g in bios

Can you provide your

garuda-inxi

terminal output

1 Like
[🔴] × garuda-inxi
System:
Kernel: 5.17.4-zen1-1-zen arch: x86_64 bits: 64 compiler: gcc v: 11.2.0
parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
root=UUID=8bfdb2ff-d1fb-4d46-bad1-b51d99c2b8bf rw [email protected]
quiet quiet splash rd.udev.log_priority=3 vt.global_cursor_default=0
loglevel=3
Desktop: KDE Plasma v: 5.24.5 tk: Qt v: 5.15.4 info: latte-dock
wm: kwin_x11 vt: 1 dm: SDDM Distro: Garuda Linux base: Arch Linux
Machine:
Type: Laptop System: Acer product: Predator PH517-61 v: V1.09
serial: <superuser required>
Mobo: PRS model: Cayman_PRS v: V1.09 serial: <superuser required>
UEFI: Insyde v: 1.09 date: 04/30/2019
Battery:
ID-1: BAT1 charge: 52.8 Wh (99.8%) condition: 52.9/74.1 Wh (71.4%)
volts: 16.7 min: 15.4 model: PANASONIC AP17C5P type: Li-ion
serial: <filter> status: discharging
CPU:
Info: model: AMD Ryzen 7 2700 bits: 64 type: MT MCP arch: Zen+
family: 0x17 (23) model-id: 8 stepping: 2 microcode: 0x800820D
Topology: cpus: 1x cores: 8 tpc: 2 threads: 16 smt: enabled cache:
L1: 768 KiB desc: d-8x32 KiB; i-8x64 KiB L2: 4 MiB desc: 8x512 KiB
L3: 16 MiB desc: 2x8 MiB
Speed (MHz): avg: 2808 high: 3653 min/max: 1550/3200 boost: enabled
scaling: driver: acpi-cpufreq governor: performance cores: 1: 3349 2: 3192
3: 2399 4: 2408 5: 2410 6: 2405 7: 2818 8: 2586 9: 3294 10: 2366 11: 3323
12: 2515 13: 3653 14: 3414 15: 2322 16: 2487 bogomips: 102207
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
Vulnerabilities:
Type: itlb_multihit status: Not affected
Type: l1tf status: Not affected
Type: mds status: Not affected
Type: meltdown status: Not affected
Type: spec_store_bypass
mitigation: Speculative Store Bypass disabled via prctl
Type: spectre_v1
mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2
mitigation: Retpolines, IBPB: conditional, STIBP: disabled, RSB filling
Type: srbds status: Not affected
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: AMD Vega 10 XL/XT [Radeon RX 56/64] vendor: Acer Incorporated ALI
driver: amdgpu v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16 ports:
active: eDP-1 empty: DP-1, DP-2, DP-3, HDMI-A-1 bus-ID: 09:00.0
chip-ID: 1002:687f class-ID: 0300
Device-2: Quanta HD Webcam type: USB driver: uvcvideo bus-ID: 1-7:3
chip-ID: 0408:a060 class-ID: 0e02 serial: <filter>
Display: x11 server: X.Org v: 21.1.3 with: Xwayland v: 22.1.1
compositor: kwin_x11 driver: X: loaded: amdgpu unloaded: modesetting
alternate: fbdev,vesa gpu: amdgpu display-ID: :0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22")
s-diag: 582mm (22.93")
Monitor-1: eDP-1 mapped: eDP model: AU Optronics 0x329d built: 2017
res: 1920x1080 hz: 144 dpi: 128 gamma: 1.2 size: 382x214mm (15.04x8.43")
diag: 438mm (17.2") ratio: 16:9 modes: max: 1920x1080 min: 640x480
OpenGL: renderer: AMD VEGA10 (LLVM 13.0.1 DRM 3.44 5.17.4-zen1-1-zen)
v: 4.6 Mesa 22.0.4 direct render: Yes
Audio:
Device-1: AMD Vega 10 HDMI Audio [Radeon 56/64]
vendor: Acer Incorporated ALI driver: snd_hda_intel v: kernel pcie: gen: 3
speed: 8 GT/s lanes: 16 bus-ID: 09:00.1 chip-ID: 1002:aaf8 class-ID: 0403
Device-2: AMD Family 17h HD Audio vendor: Acer Incorporated ALI
driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16
bus-ID: 0b:00.3 chip-ID: 1022:1457 class-ID: 0403
Sound Server-1: ALSA v: k5.17.4-zen1-1-zen running: yes
Sound Server-2: PulseAudio v: 15.0 running: no
Sound Server-3: PipeWire v: 0.3.51 running: yes
Network:
Device-1: Qualcomm Atheros Killer E2500 Gigabit Ethernet
vendor: Acer Incorporated ALI driver: alx v: kernel pcie: gen: 1
speed: 2.5 GT/s lanes: 1 port: 3000 bus-ID: 04:00.0 chip-ID: 1969:e0b1
class-ID: 0200
IF: enp4s0 state: down mac: <filter>
Device-2: Intel Wireless-AC 9260 vendor: Rivet Networks driver: iwlwifi
v: kernel pcie: gen: 2 speed: 5 GT/s lanes: 1 bus-ID: 05:00.0
chip-ID: 8086:2526 class-ID: 0280
IF: wlp5s0 state: up mac: <filter>
Bluetooth:
Device-1: Intel Wireless-AC 9260 Bluetooth Adapter type: USB driver: btusb
v: 0.8 bus-ID: 3-3:2 chip-ID: 8087:0025 class-ID: e001
Report: bt-adapter ID: hci0 rfk-id: 2 state: up address: <filter>
Drives:
Local Storage: total: 1.38 TiB used: 23.03 GiB (1.6%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung
model: SSD 960 PRO 512GB size: 476.94 GiB block-size: physical: 512 B
logical: 512 B speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter>
rev: 2B6QCXP7 temp: 35.9 C scheme: GPT
ID-2: /dev/sda maj-min: 8:0 vendor: Samsung model: SSD 860 EVO 1TB
size: 931.51 GiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
type: SSD serial: <filter> rev: 3B6Q scheme: GPT
Partition:
ID-1: / raw-size: 476.64 GiB size: 476.64 GiB (100.00%)
used: 23.03 GiB (4.8%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
used: 576 KiB (0.2%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
ID-3: /home raw-size: 476.64 GiB size: 476.64 GiB (100.00%)
used: 23.03 GiB (4.8%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
ID-4: /var/log raw-size: 476.64 GiB size: 476.64 GiB (100.00%)
used: 23.03 GiB (4.8%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
ID-5: /var/tmp raw-size: 476.64 GiB size: 476.64 GiB (100.00%)
used: 23.03 GiB (4.8%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
Swap:
Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default)
ID-1: swap-1 type: zram size: 15.59 GiB used: 4.2 MiB (0.0%)
priority: 100 dev: /dev/zram0
Sensors:
System Temperatures: cpu: 58.0 C mobo: N/A gpu: amdgpu temp: 41.0 C
mem: 40.0 C
Fan Speeds (RPM): N/A gpu: amdgpu fan: 0
Info:
Processes: 407 Uptime: 46m wakeups: 3 Memory: 15.59 GiB
used: 3.87 GiB (24.8%) Init: systemd v: 250 tool: systemctl Compilers:
gcc: 12.1.0 clang: 13.0.1 Packages: pacman: 1881 lib: 538 Shell: fish
v: 3.4.1 default: Bash v: 5.1.16 running-in: konsole inxi: 3.3.16
Garuda (2.6.3-2):
System install date:     2022-05-22
Last full system update: 2022-05-22 ↻
Is partially upgraded:   No
Relevant software:       NetworkManager
Windows dual boot:       No/Undetected
Snapshots:               Snapper
Failed units:

first i would reboot after an update

also can you send output of

free -m

1 Like

λ free -m
total used free shared buff/cache available
Mem: 15966 2948 2063 65 10953 12624
Swap: 15965 4 15961

Also

grep MemTotal /proc/meminfo

if you dont mind

1 Like

λ grep MemTotal /proc/meminfo
MemTotal: 16349796 kB

No problem u are helping me

I want to get off windows so i went to Garuda looks sweet. Bios and windows was showing 32GB. unsure why its 16GB now.

Ok try

sudo dmidecode

do not post the full ouput, but if you scroll the ouput you will see if both memory channels are used and what memory is installed on them

1 Like
Handle 0x000B, DMI type 16, 23 bytes
Physical Memory Array
Location: System Board Or Motherboard
Use: System Memory
Error Correction Type: None
Maximum Capacity: 64 GB
Error Information Handle: 0x0010
Number Of Devices: 4


Handle 0x0016, DMI type 20, 35 bytes
Memory Device Mapped Address
Starting Address: 0x00000000000
Ending Address: 0x001FFFFFFFF
Range Size: 8 GB
Physical Device Handle: 0x000C
Memory Array Mapped Address Handle: 0x0015
Partition Row Position: Unknown

Handle 0x0017, DMI type 20, 35 bytes
Memory Device Mapped Address
Starting Address: 0x00200000000
Ending Address: 0x003FFFFFFFF
Range Size: 8 GB
Physical Device Handle: 0x000D
Memory Array Mapped Address Handle: 0x0015
Partition Row Position: Unknown

Handle 0x0018, DMI type 20, 35 bytes
Memory Device Mapped Address
Starting Address: 0x00000000000
Ending Address: 0x003FFFFFFFF
Range Size: 16 GB
Physical Device Handle: 0x000E
Memory Array Mapped Address Handle: 0x0015
Partition Row Position: Unknown
Interleave Position: Unknown
Interleaved Data Depth: Unknown

Handle 0x0019, DMI type 20, 35 bytes
Memory Device Mapped Address
Starting Address: 0x00000000000
Ending Address: 0x003FFFFFFFF
Range Size: 16 GB
Physical Device Handle: 0x000F
Memory Array Mapped Address Handle: 0x0015
Partition Row Position: Unknown
Interleave Position: Unknown
Interleaved Data Depth: Unknown

is this good?

i mean does this show i have 4 8GB mem installed?

Handle 0x000B, DMI type 16, 23 bytes
Physical Memory Array
Location: System Board Or Motherboard
Use: System Memory
Error Correction Type: None
Maximum Capacity: 64 GB
Error Information Handle: 0x0010
Number Of Devices: 4

Handle 0x000C, DMI type 17, 40 bytes
Memory Device
Array Handle: 0x000B
Error Information Handle: 0x0011
Total Width: 64 bits
Data Width: 64 bits
Size: 8 GB
Form Factor: SODIMM
Set: None
Locator: DIMM 0
Bank Locator: P0 CHANNEL A
Type: DDR4
Type Detail: Synchronous Unbuffered (Unregistered)
Speed: 2400 MT/s
Manufacturer: Unknown
Serial Number: 77030000
Asset Tag: Not Specified
Part Number: CT8G4SFS824A.M8FH   
Rank: 1
Configured Memory Speed: 1866 MT/s
Minimum Voltage: 1.2 V
Maximum Voltage: 1.2 V
Configured Voltage: 1.2 V

Handle 0x000D, DMI type 17, 40 bytes
Memory Device
Array Handle: 0x000B
Error Information Handle: 0x0012
Total Width: 64 bits
Data Width: 64 bits
Size: 8 GB
Form Factor: SODIMM
Set: None
Locator: DIMM 1
Bank Locator: P0 CHANNEL A
Type: DDR4
Type Detail: Synchronous Unbuffered (Unregistered)
Speed: 2400 MT/s
Manufacturer: Hynix
Serial Number: 8268791F
Asset Tag: Not Specified
Part Number: HMA81GS6AFR8N-UH    
Rank: 1
Configured Memory Speed: 1866 MT/s
Minimum Voltage: 1.2 V
Maximum Voltage: 1.2 V
Configured Voltage: 1.2 V

Handle 0x000E, DMI type 17, 40 bytes
Memory Device
Array Handle: 0x000B
Error Information Handle: 0x0013
Total Width: 64 bits
Data Width: 64 bits
Size: 8 GB
Form Factor: SODIMM
Set: None
Locator: DIMM 0
Bank Locator: P0 CHANNEL B
Type: DDR4
Type Detail: Synchronous Unbuffered (Unregistered)
Speed: 2400 MT/s
Manufacturer: Hynix
Serial Number: 8268797C
Asset Tag: Not Specified
Part Number: HMA81GS6AFR8N-UH    
Rank: 1
Configured Memory Speed: 1866 MT/s
Minimum Voltage: 1.2 V
Maximum Voltage: 1.2 V
Configured Voltage: 1.2 V

Handle 0x000F, DMI type 17, 40 bytes
Memory Device
Array Handle: 0x000B
Error Information Handle: 0x0014
Total Width: 64 bits
Data Width: 64 bits
Size: 8 GB
Form Factor: SODIMM
Set: None
Locator: DIMM 1
Bank Locator: P0 CHANNEL B
Type: DDR4
Type Detail: Synchronous Unbuffered (Unregistered)
Speed: 2400 MT/s
Manufacturer: Unknown
Serial Number: DB3D0000
Asset Tag: Not Specified
Part Number: CT8G4SFS824A.M8FH
Rank: 2
Configured Memory Speed: 1866 MT/s
Minimum Voltage: 1.2 V
Maximum Voltage: 1.2 V
Configured Voltage: 1.2 V

It looks like you have two 8gig sticks total 16gig
Um!
yet your bios reports 32gig installed?

you are correct. Even in windows i had 32GB installed. Unsure what happened? FML. Ima go to bed and sleep on this. unsure what happened and i really want to get off Windows 8) thanks in advance for all your checking. maybe something happened ill look into my end again.

if you use the live usb what does that report the memory at ?

1 Like

whats the live usb the installer?

what you installed garuda off?

1 Like

BTW, read

please.
I edit your posts.

1 Like

Ok figured it out. Seems I got 1 bad 8GB mem stick. Now i have 3 (not 4) 8GB sticks installed totaling 24GB. I had to mess around and move around memory to figure this out.

Thank You in Advance for all your help all!

1 Like