Please help with this issue. The controller is new, and the firmware has been updated to the latest version.
Here is what I found in the logs. The reconnects happen randomly, but roughly every one to two minutes.
Maybe someone has had a similar issue and knows how to fix it. I would be very grateful for any help.
[SIGNAL] LE.Disconnected - org.bluez.Reason.Unknown, Unspecified
[SIGNAL] Disconnected - org.bluez.Reason.Unknown, Unspecified
> HCI Event: Disconnect Complete (0x05) plen 4 #106 [hci0] 216.523611
Status: Success (0x00)
Handle: 16
Reason: LMP Response Timeout / LL Response Timeout (0x22)
@ MGMT Event: Device Disconnected (0x000c) plen 8 {0x0001} [hci0] 216.523620
LE Address: AC:8E:BD:57:DB:68 (Microsoft Corporation)
Reason: Unspecified (0x00)
inxi
System:
Kernel: 6.17.9-zen1-1-zen arch: x86_64 bits: 64 compiler: gcc v: 15.2.1
clocksource: tsc avail: hpet,acpi_pm
parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
root=UUID=96f7d609-8332-4676-b4e3-56490d3c0109 rw rootflags=subvol=@
loglevel=3 nowatchdog sysrq_always_enabled=1
Desktop: KDE Plasma v: 6.5.4 tk: Qt v: N/A info: frameworks v: 6.20.0
wm: kwin_wayland vt: 1 dm: SDDM Distro: Garuda base: Arch Linux
Machine:
Type: Desktop Mobo: Gigabyte model: Z690 GAMING X
serial: <superuser required> uuid: <superuser required> Firmware: UEFI
vendor: American Megatrends LLC. v: F30 date: 09/27/2024
CPU:
Info: model: 13th Gen Intel Core i7-13700F bits: 64 type: MST AMCP
arch: Raptor Lake gen: core 13 level: v3 note: check built: 2022+
process: Intel 7 (10nm) family: 6 model-id: 0xB7 (183) stepping: 1
microcode: 0x132
Topology: cpus: 1x dies: 1 clusters: 10 cores: 16 threads: 24 mt: 8 tpc: 2
st: 8 smt: enabled cache: L1: 1.4 MiB desc: d-8x32 KiB, 8x48 KiB; i-8x32
KiB, 8x64 KiB L2: 24 MiB desc: 8x2 MiB, 2x4 MiB L3: 30 MiB desc: 1x30 MiB
Speed (MHz): avg: 5100 min/max: 800/5100:5200:4100 scaling:
driver: intel_pstate governor: performance cores: 1: 5100 2: 5100 3: 5100
4: 5100 5: 5100 6: 5100 7: 5100 8: 5100 9: 5100 10: 5100 11: 5100 12: 5100
13: 5100 14: 5100 15: 5100 16: 5100 17: 5100 18: 5100 19: 5100 20: 5100
21: 5100 22: 5100 23: 5100 24: 5100 bogomips: 101376
Flags-basic: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Vulnerabilities: <filter>
Graphics:
Device-1: NVIDIA AD104 [GeForce RTX 4070] vendor: Gigabyte driver: nvidia
v: 580.105.08 alternate: nouveau,nvidia_drm non-free: 550-580.xx+
status: current (as of 2025-11) arch: Lovelace code: AD1xx
process: TSMC n4 (5nm) built: 2022+ pcie: gen: 4 speed: 16 GT/s lanes: 16
ports: active: DP-2 empty: DP-1,DP-3,HDMI-A-1 bus-ID: 01:00.0
chip-ID: 10de:2786 class-ID: 0300
Display: wayland server: X.org v: 1.21.1.21 with: Xwayland v: 24.1.9
compositor: kwin_wayland driver: X: loaded: nvidia
unloaded: modesetting,nouveau alternate: fbdev,nv,vesa
gpu: nv_platform,nvidia,nvidia-nvswitch display-ID: 0
Monitor-1: DP-2 model: MSI G272QPF built: 2022 res: mode: 2560x1440
hz: 165 scale: 100% (1) dpi: 109 gamma: 1.2 size: 597x336mm (23.5x13.23")
diag: 685mm (27") ratio: 16:9 modes: max: 2560x1440 min: 640x480
API: EGL v: 1.5 hw: drv: nvidia platforms: device: 0 drv: nvidia device: 2
drv: swrast gbm: drv: nvidia surfaceless: drv: nvidia wayland: drv: nvidia
x11: drv: nvidia inactive: device-1
API: OpenGL v: 4.6.0 compat-v: 4.5 vendor: nvidia mesa v: 580.105.08
glx-v: 1.4 direct-render: yes renderer: NVIDIA GeForce RTX 4070/PCIe/SSE2
memory: 11.71 GiB display-ID: :1.0
API: Vulkan v: 1.4.328 layers: 17 device: 0 type: discrete-gpu
name: NVIDIA GeForce RTX 4070 driver: nvidia v: 580.105.08
device-ID: 10de:2786 surfaces: N/A device: 1 type: cpu name: llvmpipe
(LLVM 21.1.6 256 bits) driver: mesa llvmpipe v: 25.3.1-arch1.2 (LLVM
21.1.6) device-ID: 10005:0000 surfaces: N/A
Info: Tools: api: clinfo, eglinfo, glxinfo, vulkaninfo
de: kscreen-console,kscreen-doctor gpu: corectrl, lact, nvidia-smi
wl: wayland-info x11: xdpyinfo, xprop, xrandr
Audio:
Device-1: Intel Alder Lake-S HD Audio vendor: Gigabyte driver: snd_hda_intel
v: kernel alternate: snd_soc_avs,snd_sof_pci_intel_tgl bus-ID: 00:1f.3
chip-ID: 8086:7ad0 class-ID: 0403
Device-2: NVIDIA AD104 High Definition Audio vendor: Gigabyte
driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16
bus-ID: 01:00.1 chip-ID: 10de:22bc class-ID: 0403
Device-3: JMTek LLC. USB PnP Audio Device
driver: hid-generic,snd-usb-audio,usbhid type: USB rev: 1.1 speed: 12 Mb/s
lanes: 1 mode: 1.1 bus-ID: 1-5:3 chip-ID: 0c76:161e class-ID: 0300
API: ALSA v: k6.17.9-zen1-1-zen status: kernel-api with: aoss
type: oss-emulator tools: N/A
Server-1: PipeWire v: 1.4.9 status: active with: 1: pipewire-pulse
status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
4: pw-jack type: plugin tools: pactl,pw-cat,pw-cli,wpctl
Network:
Device-1: Realtek RTL8125 2.5GbE vendor: Gigabyte driver: r8169 v: kernel
pcie: gen: 2 speed: 5 GT/s lanes: 1 port: 4000 bus-ID: 06:00.0
chip-ID: 10ec:8125 class-ID: 0200
IF: enp6s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Info: services: NetworkManager,systemd-timesyncd
Bluetooth:
Device-1: TP-Link UB500 Adapter driver: btusb v: 0.8 type: USB rev: 1.1
speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-10:9 chip-ID: 2357:0604
class-ID: e001 serial: <filter>
Report: btmgmt ID: hci0 rfk-id: 2 state: up address: <filter> bt-v: 5.1
lmp-v: 10 status: discoverable: no pairing: no
Drives:
Local Storage: total: 3.22 TiB used: 2.78 TiB (86.4%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/nvme0n1 maj-min: 259:1 vendor: Apacer model: AS2280P4 256GB
size: 238.47 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
lanes: 4 tech: SSD serial: <filter> fw-rev: AP005PI0 temp: 20.9 C
scheme: GPT
ID-2: /dev/nvme1n1 maj-min: 259:0 vendor: Kingston model: SKC3000S1024G
size: 953.87 GiB block-size: physical: 512 B logical: 512 B speed: 63.2 Gb/s
lanes: 4 tech: SSD serial: <filter> fw-rev: EIFK31.6 temp: 31.9 C
ID-3: /dev/nvme2n1 maj-min: 259:2 vendor: Apacer model: AS2280P4 256GB
size: 238.47 GiB block-size: physical: 4096 B logical: 4096 B
speed: 31.6 Gb/s lanes: 4 tech: SSD serial: <filter> fw-rev: AP005PI0
temp: 30.9 C scheme: GPT
ID-4: /dev/sda maj-min: 8:0 vendor: Seagate model: ST2000DM008-2FR102
size: 1.82 TiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
tech: HDD rpm: 7200 serial: <filter> fw-rev: 0001 scheme: GPT
Partition:
ID-1: / raw-size: 237.47 GiB size: 237.47 GiB (100.00%)
used: 132.87 GiB (56.0%) fs: btrfs dev: /dev/nvme2n1p2 maj-min: 259:5
ID-2: /boot/efi raw-size: 1024 MiB size: 1021.9 MiB (99.79%)
used: 699.4 MiB (68.4%) fs: vfat dev: /dev/nvme2n1p1 maj-min: 259:4
ID-3: /home raw-size: 237.47 GiB size: 237.47 GiB (100.00%)
used: 132.87 GiB (56.0%) fs: btrfs dev: /dev/nvme2n1p2 maj-min: 259:5
ID-4: /var/log raw-size: 237.47 GiB size: 237.47 GiB (100.00%)
used: 132.87 GiB (56.0%) fs: btrfs dev: /dev/nvme2n1p2 maj-min: 259:5
ID-5: /var/tmp raw-size: 237.47 GiB size: 237.47 GiB (100.00%)
used: 132.87 GiB (56.0%) fs: btrfs dev: /dev/nvme2n1p2 maj-min: 259:5
Swap:
Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default) zswap: no
ID-1: swap-1 type: zram size: 31.17 GiB used: 8 KiB (0.0%) priority: 100
comp: zstd avail: lzo-rle,lzo,lz4,lz4hc,deflate,842 dev: /dev/zram0
Sensors:
System Temperatures: cpu: 41.0 C mobo: 36.5 C
Fan Speeds (rpm): N/A
Info:
Memory: total: 32 GiB available: 31.17 GiB used: 21.27 GiB (68.2%)
Processes: 574 Power: uptime: 23m states: freeze,mem,disk suspend: deep
avail: s2idle wakeups: 0 hibernate: platform avail: shutdown, reboot,
suspend, test_resume image: 12.38 GiB services: org_kde_powerdevil,upowerd
Init: systemd v: 258 default: graphical tool: systemctl
Packages: pm: pacman pkgs: 1885 libs: 497 tools: octopi,paru Compilers:
clang: 21.1.6 gcc: 15.2.1 Shell: Bash v: 5.3.8 default: Zsh v: 5.9
running-in: kitty inxi: 3.3.40
Garuda (2.11.1-1):
System install date: 2025-11-06
Garuda release: 251103
Last full system update: 2025-12-12
Is partially upgraded: No
Relevant software: snapper NetworkManager dracut nvidia-utils nvidia-open-dkms garuda-hardware-profile-nvidia garuda-hardware-profile-standard garuda-hardware-profile-standard-x11
Windows dual boot: No/Undetected
Failed units:
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