Weird Laptop suspend/hibernate issues (blk screen w/ cursor)

$ garuda-inxi

System:
  Kernel: 6.1.19-1-lts arch: x86_64 bits: 64 compiler: gcc v: 12.2.1
    parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-lts
    root=UUID=4b6cca29-2701-4c59-9027-cf5941e788dd rw rootflags=subvol=@
    quiet
    cryptdevice=UUID=3f64581c-edae-4cb5-901c-7759ffe4763b:luks-3f64581c-edae-4cb5-901c-7759ffe4763b
    root=/dev/mapper/luks-3f64581c-edae-4cb5-901c-7759ffe4763b quiet splash
    rd.udev.log_priority=3 vt.global_cursor_default=0
    resume=/dev/mapper/luks-aaf12ed2-1151-4344-a254-fc37585de272 loglevel=3
    ibt=off
  Desktop: Xfce v: 4.18.1 tk: Gtk v: 3.24.36 info: xfce4-panel wm: xfwm
    v: 4.18.0 vt: 2 dm: LightDM v: 1.32.0 Distro: Garuda Linux base: Arch Linux
Machine:
  Type: Laptop System: Dell product: Latitude E7470 v: N/A
    serial: <superuser required> Chassis: type: 9 serial: <superuser required>
  Mobo: Dell model: 0T6HHJ v: A00 serial: <superuser required> UEFI: Dell
    v: 1.36.3 date: 09/18/2022
Battery:
  ID-1: BAT0 charge: 41.3 Wh (100.0%) condition: 41.3/55.0 Wh (75.0%)
    volts: 8.3 min: 7.6 model: Samsung SDI DELL 1W2Y26A type: Li-poly
    serial: <filter> status: full
CPU:
  Info: model: Intel Core i7-6600U bits: 64 type: MT MCP arch: Skylake
    gen: core 6 level: v3 note: check built: 2015 process: Intel 14nm family: 6
    model-id: 0x4E (78) stepping: 3 microcode: 0xF0
  Topology: cpus: 1x cores: 2 tpc: 2 threads: 4 smt: enabled cache:
    L1: 128 KiB desc: d-2x32 KiB; i-2x32 KiB L2: 512 KiB desc: 2x256 KiB
    L3: 4 MiB desc: 1x4 MiB
  Speed (MHz): avg: 2300 high: 2800 min/max: 400/3400 scaling:
    driver: intel_pstate governor: powersave cores: 1: 2800 2: 2800 3: 2800
    4: 800 bogomips: 22408
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities: <filter>
Graphics:
  Device-1: Intel Skylake GT2 [HD Graphics 520] vendor: Dell Latitude E7470
    driver: i915 v: kernel arch: Gen-9 process: Intel 14n built: 2015-16 ports:
    active: eDP-1 empty: DP-1,HDMI-A-1,HDMI-A-2 bus-ID: 00:02.0
    chip-ID: 8086:1916 class-ID: 0300
  Display: x11 server: X.Org v: 21.1.7 compositor: xfwm v: 4.18.0 driver: X:
    loaded: modesetting alternate: fbdev,intel,vesa dri: iris gpu: i915
    display-ID: :1 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x286mm (20.00x11.26")
    s-diag: 583mm (22.95")
  Monitor-1: eDP-1 model: AU Optronics 0x1036 built: 2014 res: 1920x1080
    hz: 60 dpi: 158 gamma: 1.2 size: 309x174mm (12.17x6.85") diag: 355mm (14")
    ratio: 16:9 modes: 2560x1440
  API: OpenGL Message: Unable to show GL data. Required tool glxinfo
    missing.
Audio:
  Device-1: Intel Sunrise Point-LP HD Audio vendor: Dell Latitude E7470
    driver: snd_hda_intel v: kernel alternate: snd_soc_skl,snd_soc_avs
    bus-ID: 00:1f.3 chip-ID: 8086:9d70 class-ID: 0403
  Sound API: ALSA v: k6.1.19-1-lts running: yes
  Sound Server-1: PulseAudio v: 16.1 running: no
  Sound Server-2: PipeWire v: 0.3.67 running: yes
Network:
  Device-1: Intel Wireless 8260 driver: iwlwifi v: kernel pcie: gen: 1
    speed: 2.5 GT/s lanes: 1 bus-ID: 01:00.0 chip-ID: 8086:24f3 class-ID: 0280
  IF: wlp1s0 state: up mac: <filter>
  Device-2: Intel driver: N/A pcie: gen: 2 speed: 5 GT/s lanes: 1 port: N/A
    bus-ID: 02:00.0 chip-ID: 8086:093c class-ID: 0280
Drives:
  Local Storage: total: 267.5 GiB used: 16.26 GiB (6.1%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/mmcblk0 maj-min: 179:0 model: SL32G size: 29.03 GiB block-size:
    physical: 512 B logical: 512 B type: SSD serial: <filter> scheme: MBR
  ID-2: /dev/nvme0n1 maj-min: 259:0 vendor: Toshiba model: THNSN5256GPU7
    NVMe 256GB size: 238.47 GiB block-size: physical: 512 B logical: 512 B
    speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter> rev: 57DA4103
    temp: 47.9 C scheme: GPT
Partition:
  ID-1: / raw-size: 229.37 GiB size: 229.37 GiB (100.00%)
    used: 16.26 GiB (7.1%) fs: btrfs dev: /dev/dm-0 maj-min: 254:0
    mapped: luks-3f64581c-edae-4cb5-901c-7759ffe4763b
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 752 KiB (0.2%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
  ID-3: /home raw-size: 229.37 GiB size: 229.37 GiB (100.00%)
    used: 16.26 GiB (7.1%) fs: btrfs dev: /dev/dm-0 maj-min: 254:0
    mapped: luks-3f64581c-edae-4cb5-901c-7759ffe4763b
  ID-4: /var/log raw-size: 229.37 GiB size: 229.37 GiB (100.00%)
    used: 16.26 GiB (7.1%) fs: btrfs dev: /dev/dm-0 maj-min: 254:0
    mapped: luks-3f64581c-edae-4cb5-901c-7759ffe4763b
  ID-5: /var/tmp raw-size: 229.37 GiB size: 229.37 GiB (100.00%)
    used: 16.26 GiB (7.1%) fs: btrfs dev: /dev/dm-0 maj-min: 254:0
    mapped: luks-3f64581c-edae-4cb5-901c-7759ffe4763b
Swap:
  Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default)
  ID-1: swap-1 type: zram size: 7.65 GiB used: 0 KiB (0.0%) priority: 100
    dev: /dev/zram0
  ID-2: swap-2 type: partition size: 8.8 GiB used: 0 KiB (0.0%) priority: -2
    dev: /dev/dm-1 maj-min: 254:1
    mapped: luks-aaf12ed2-1151-4344-a254-fc37585de272
Sensors:
  System Temperatures: cpu: 48.0 C pch: 36.5 C mobo: 38.0 C
  Fan Speeds (RPM): cpu: 0
Info:
  Processes: 277 Uptime: 14m wakeups: 8 Memory: 7.65 GiB
  used: 2.56 GiB (33.5%) Init: systemd v: 253 default: graphical
  tool: systemctl Compilers: gcc: 12.2.1 Packages: pm: pacman pkgs: 1377
  libs: 366 tools: pamac,paru Shell: Bash v: 5.1.16 running-in: yakuake
  inxi: 3.3.25
Garuda (2.6.15-1):
  System install date:     2023-03-12
  Last full system update: 2023-03-15
  Is partially upgraded:   No
  Relevant software:       snapper NetworkManager mkinitcpio
  Windows dual boot:       Probably (Run as root to verify)
  Failed units:       

I get a black screen with the cursor whenever I resume hibernation/suspend on my laptop.
I have tried the following Kernels with same results:

  • Linux-lts
  • Linux-xanmod
  • Linux-tt
  • Linux-mainline
  • Linux-hardened
  • Linux-cachyos-bore

My bios is up to date.

In the power manager settings, if I disable "Lock screen when system is going to sleep" I do not have the black screen issue. So I assume the issue is related to this.

On the Dell_E7470 Arch Wiki, it states that suspend to RAM and suspend to Disk options both work.

I would really prefer not to leave the system without a password prompt upon resume.

My only option is to open another tty and login and run startx so I can get a clean reboot.

Any pointers would be appreciated. Thanks!

Please, let it in Xfce.

1 Like

What are your BIOS hibernate state options set at?

1 Like

Thanks for the idea, here are the BIOS settings I have.

Power Management

  • AC Behavior - Wake on AC
  • Auto On Time - Disabled
  • USB Wake Support - Enable USB Wake Support
  • Wireless Radio Control - Control WLAN radio/Control WWAN radio
  • Wake on LAN/WLAN - Disabled
  • Block Sleep - Disabled
  • Peak Shift - Disabled
  • Dock Support on Battery - Enabled
  • Advanced Battery Charge Configuration - Disabled
  • Primary Battery Charge Configuration - Adaptive

Other than Power Management, I did not see any other settings in BIOS that would affect hibernation.

I wish I could get this working because my laptop running ins sleep is draining the battery pretty fast.

Hi @Rambo, this is the relevant issue: Just had a crash coredump of xfce4-screensaver (#119) · Issues · Apps / xfce4-screensaver · GitLab

There was a regression introduced in a recent version of xfce4-screensaver that causes the problem you are experiencing. A confirmed fix has been announced, and about an hour ago they pushed 4.18 (which has the fix) to [extra] so you should be able to pull it down in a normal update.

garuda-update

Double-check you've pulled down version 4.18 of xfce4-screensaver in your update, then reboot and test again. :crossed_fingers:

3 Likes

The new update seemed to fix the problem for the laptop which is great. But I am getting an issue on my desktop now when it goes into hibernate.

It will wake back up and bring me to the desktop with the cursor but everything is unresponsive and I get a message box at the top right that says:

PowerManager

GDBus.Error:org.freedesktop.login1.SleepVerbNotSupported: Sleep verb 
"hibernate" not supported

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