Weird issue using dock with external monitor

Issues & Assistance
1

Hello,

I’m having a weird issue that I’m unsure of how to address. I occasionally use a Lenovo Thinkpad dock with monitor on it, and connect it to my laptop (Dell Latitude 5430).

The issue I run into is when this is connected I can’t open konsole or even settings at all. It just gives me a loading indicator on the cursor and then does nothing, but as soon as I disconnect from the dock everything is fine again. The external monitor displays and I can still browse the web and such. Additionally, if I launch settings or konsole prior to connecting it to the dock it works just fine.

Any help or a point in the right direction would be appreciated.

garuda-inxi

System:
Kernel: 6.5.6-zen2-1-zen arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
clocksource: tsc available: acpi_pm
parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
root=UUID=41172bd0-6dde-4c80-910d-9ddfe28eaa62 rw rootflags=subvol=@
quiet quiet rd.udev.log_priority=3 vt.global_cursor_default=0
resume=UUID=97ac94e5-aac6-4c0d-acdf-dd7f026f2fc4 loglevel=3 ibt=off
Desktop: KDE Plasma v: 5.27.8 tk: Qt v: 5.15.11 wm: kwin_x11 vt: 2
dm: SDDM Distro: Garuda Linux base: Arch Linux
Machine:
Type: Laptop System: Dell product: Latitude 5430 v: N/A
serial: <superuser required> Chassis: type: 10 serial: <superuser required>
Mobo: Dell model: 01Y2TP v: A00 serial: <superuser required> UEFI: Dell
v: 1.15.0 date: 07/12/2023
Battery:
ID-1: BAT0 charge: 58.0 Wh (100.0%) condition: 58.0/58.0 Wh (100.0%)
volts: 16.8 min: 15.2 model: SMP DELL Y86WG23 type: Li-poly serial: <filter>
status: discharging
CPU:
Info: model: 12th Gen Intel Core i5-1235U bits: 64 type: MST AMCP
arch: Alder Lake level: v3 note: check built: 2021+
process: Intel 7 (10nm ESF) family: 6 model-id: 0x9A (154) stepping: 4
microcode: 0x42C
Topology: cpus: 1x cores: 10 mt: 2 tpc: 2 st: 8 threads: 12 smt: enabled
cache: L1: 928 KiB desc: d-8x32 KiB, 2x48 KiB; i-2x32 KiB, 8x64 KiB
L2: 6.5 MiB desc: 2x1.2 MiB, 2x2 MiB L3: 12 MiB desc: 1x12 MiB
Speed (MHz): avg: 540 high: 1070 min/max: 400/4400:3300 scaling:
driver: intel_pstate governor: powersave cores: 1: 400 2: 745 3: 400 4: 1070
5: 400 6: 400 7: 400 8: 400 9: 1067 10: 400 11: 400 12: 400
bogomips: 59904
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Vulnerabilities: <filter>
Graphics:
Device-1: Intel Alder Lake-UP3 GT2 [UHD Graphics] vendor: Dell driver: i915
v: kernel arch: Gen-12.2 process: Intel 10nm built: 2021-22+ ports:
active: eDP-1 empty: DP-1,DP-2,HDMI-A-1 bus-ID: 00:02.0 chip-ID: 8086:4628
class-ID: 0300
Device-2: Microdia Integrated_Webcam_HD driver: uvcvideo type: USB
rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 3-6:3 chip-ID: 0c45:6738
class-ID: 0e02
Display: x11 server: X.Org v: 21.1.8 with: Xwayland v: 23.2.1
compositor: kwin_x11 driver: X: loaded: modesetting
alternate: fbdev,intel,vesa dri: iris gpu: i915 display-ID: :0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 506x285mm (19.92x11.22")
s-diag: 581mm (22.86")
Monitor-1: eDP-1 model: ChiMei InnoLux 0x14e7 built: 2020 res: 1920x1080
hz: 60 dpi: 158 gamma: 1.2 size: 309x173mm (12.17x6.81") diag: 354mm (13.9")
ratio: 16:9 modes: 1920x1080
API: EGL v: 1.5 hw: drv: intel iris platforms: device: 0 drv: iris
device: 1 drv: swrast surfaceless: drv: iris x11: drv: iris
inactive: gbm,wayland
API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa v: 23.2.1-arch1.2
glx-v: 1.4 direct-render: yes renderer: Mesa Intel Graphics (ADL GT2)
device-ID: 8086:4628 memory: 14.95 GiB unified: yes
API: Vulkan v: 1.3.264 layers: 7 device: 0 type: integrated-gpu name: Intel
Graphics (ADL GT2) driver: mesa intel v: 23.2.1-arch1.2
device-ID: 8086:4628 surfaces: xcb,xlib device: 1 type: cpu name: llvmpipe
(LLVM 16.0.6 256 bits) driver: mesa llvmpipe v: 23.2.1-arch1.2 (LLVM
16.0.6) device-ID: 10005:0000 surfaces: xcb,xlib
Audio:
Device-1: Intel Alder Lake PCH-P High Definition Audio vendor: Dell
driver: snd_hda_intel v: kernel alternate: snd_sof_pci_intel_tgl
bus-ID: 00:1f.3 chip-ID: 8086:51c8 class-ID: 0403
API: ALSA v: k6.5.6-zen2-1-zen status: kernel-api tools: N/A
Server-1: PipeWire v: 0.3.81 status: active with: 1: pipewire-pulse
status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
4: pw-jack type: plugin tools: pactl,pw-cat,pw-cli,wpctl
Network:
Device-1: Intel Alder Lake-P PCH CNVi WiFi driver: iwlwifi v: kernel
bus-ID: 00:14.3 chip-ID: 8086:51f0 class-ID: 0280
IF: wlp0s20f3 state: up mac: <filter>
Device-2: Intel Ethernet I219-LM vendor: Dell driver: e1000e v: kernel
port: N/A bus-ID: 00:1f.6 chip-ID: 8086:1a1e class-ID: 0200
IF: enp0s31f6 state: down mac: <filter>
Drives:
Local Storage: total: 238.47 GiB used: 36.92 GiB (15.5%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: SK Hynix model: BC711 NVMe 256GB
size: 238.47 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
lanes: 4 tech: SSD serial: <filter> fw-rev: 41002131 temp: 29.9 C
scheme: GPT
Partition:
ID-1: / raw-size: 221.33 GiB size: 221.33 GiB (100.00%)
used: 36.86 GiB (16.7%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
used: 57.7 MiB (19.3%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
ID-3: /home raw-size: 221.33 GiB size: 221.33 GiB (100.00%)
used: 36.86 GiB (16.7%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
ID-4: /var/log raw-size: 221.33 GiB size: 221.33 GiB (100.00%)
used: 36.86 GiB (16.7%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
ID-5: /var/tmp raw-size: 221.33 GiB size: 221.33 GiB (100.00%)
used: 36.86 GiB (16.7%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
Swap:
Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default) zswap: no
ID-1: swap-1 type: partition size: 16.84 GiB used: 0 KiB (0.0%)
priority: -2 dev: /dev/nvme0n1p3 maj-min: 259:3
ID-2: swap-2 type: zram size: 15.31 GiB used: 0 KiB (0.0%) priority: 100
comp: zstd avail: lzo,lzo-rle,lz4,lz4hc,842 max-streams: 12 dev: /dev/zram0
Sensors:
System Temperatures: cpu: 54.0 C mobo: N/A
Fan Speeds (rpm): N/A
Info:
Processes: 315 Uptime: 22m wakeups: 55258 Memory: total: 16 GiB note: est.
available: 15.31 GiB used: 5.28 GiB (34.5%) Init: systemd v: 254
default: graphical tool: systemctl Compilers: gcc: 13.2.1 Packages:
pm: pacman pkgs: 1577 libs: 463 tools: gnome-software,octopi,pamac,paru
Shell: fish v: 3.6.1 default: Bash v: 5.1.16 running-in: konsole
inxi: 3.3.30
Garuda (2.6.17-1):
System install date:     2023-08-29
Last full system update: 2023-10-11 ↻
Is partially upgraded:   No
Relevant software:       snapper NetworkManager dracut
Windows dual boot:       No/Undetected
Failed units:            packagekit.service
2

You are right, that is a weird issue!

Perhaps you have encountered a kernel bug. Have you tested the LTS kernel yet? It’s worth a shot because it runs on a different kernel version.

sudo pacman -S linux-lts linux-lts-headers

You can select the LTS kernel from the advanced boot options of the Grub menu.

1 Like
3

So I never did manage to figure it out, but work finally issued me a laptop so now the problem is moot. :man_shrugging: My personal laptop gets used stand-alone or as a means to access my headless machines so I’m not particularly concerned with troubleshooting this.

4

Sorry to say this, but this is not a solution for people who search for it on the internet and click hopefully on this link.
I’m closing here.

1 Like