[VMware issue] Garuda rani gray screen after system update

Reboot and follow the template.

  • After rebooting, post the FULL output of garuda-inxi in the body of the post (not linked externally, or collapsed with the “hide details” feature)
  • Format terminal output (including your garuda-inxi) as a code block by clicking the preformatted text button (</>) , or put three tildes (~) above and below the text

Please.

4 Likes
System:
  Kernel: 6.14.2-zen1-1-zen arch: x86_64 bits: 64 compiler: gcc v: 14.2.1
    clocksource: tsc avail: hpet,acpi_pm
    parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
    root=UUID=e11f7297-9fb5-470c-a7fc-3839861c704a rw rootflags=subvol=@
    quiet loglevel=3 ibt=off
  Desktop: GNOME v: 48.0 tk: GTK v: 3.24.49 wm: gnome-shell
    tools: gsd-screensaver-proxy dm: GDM v: 48.0 Distro: Garuda base: Arch Linux
Machine:
  Type: Vmware System: VMware product: VMware Virtual Platform v: N/A
    serial: <superuser required> Chassis: No Enclosure type: 1
    serial: <superuser required>
  Mobo: Intel model: 440BX Desktop Reference Platform
    serial: <superuser required> uuid: <superuser required> BIOS: Phoenix
    v: 6.00 date: 11/12/2020
CPU:
  Info: model: AMD Ryzen 5 5600 bits: 64 type: SMP arch: Zen 3+ gen: 3
    level: v3 note: check built: 2022 process: TSMC n6 (7nm) family: 0x19 (25)
    model-id: 0x21 (33) stepping: 2 microcode: N/A
  Topology: cpus: 4x dies: 1 clusters: 1 cores: 1 smt: <unsupported> cache:
    L1: 4x 64 KiB (256 KiB) desc: d-1x32 KiB; i-1x32 KiB L2: 4x 512 KiB (2 MiB)
    desc: 1x512 KiB L3: 4x 32 MiB (128 MiB) desc: 1x32 MiB
  Speed (MHz): avg: 3500 min/max: N/A cores: 1: 3500 2: 3500 3: 3500 4: 3500
    bogomips: 27999
  Flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3
  Vulnerabilities: <filter>
Graphics:
  Device-1: VMware SVGA II Adapter driver: vmwgfx v: 2.20.0.0 ports:
    active: Virtual-1 empty: Virtual-2, Virtual-3, Virtual-4, Virtual-5,
    Virtual-6, Virtual-7, Virtual-8 bus-ID: 00:0f.0 chip-ID: 15ad:0405
    class-ID: 0300
  Display: x11 server: X.Org v: 21.1.16 with: Xwayland v: 24.1.6
    compositor: gnome-shell driver: X: loaded: vmware unloaded: modesetting
    alternate: fbdev,vesa gpu: vmwgfx display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1718x928 s-dpi: 96 s-size: 454x245mm (17.87x9.65")
    s-diag: 516mm (20.31")
  Monitor-1: Virtual-1 mapped: Virtual1 res: mode: 1718x928 hz: 60
    scale: 100% (1) size: N/A modes: max: 1718x928 min: 640x480
  API: Vulkan Message: No Vulkan data available.
  API: OpenGL Message: Unable to show GL data. glxinfo is missing.
  Info: Tools: api: vulkaninfo x11: xdpyinfo, xprop, xrandr
Audio:
  Device-1: Ensoniq ES1371/ES1373 / Creative Labs CT2518 driver: snd_ens1371
    v: kernel bus-ID: 02:02.0 chip-ID: 1274:1371 class-ID: 0401
  API: ALSA v: k6.14.2-zen1-1-zen status: kernel-api tools: N/A
  Server-1: PipeWire v: 1.4.1 status: active with: 1: pipewire-pulse
    status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
    4: pw-jack type: plugin tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Intel 82371AB/EB/MB PIIX4 ACPI vendor: VMware Virtual Machine
    type: network bridge driver: N/A modules: i2c_piix4 port: N/A
    bus-ID: 00:07.3 chip-ID: 8086:7113 class-ID: 0680
  Device-2: Intel 82545EM Gigabit Ethernet vendor: VMware PRO/1000 MT
    Single Port driver: e1000 v: kernel port: 2000 bus-ID: 02:01.0
    chip-ID: 8086:100f class-ID: 0200
  IF: ens33 state: up speed: 1000 Mbps duplex: full mac: <filter>
  Info: services: NetworkManager, systemd-timesyncd, wpa_supplicant
Drives:
  Local Storage: total: 50 GiB used: 7.11 GiB (14.2%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/sda maj-min: 8:0 vendor: VMware model: Virtual S size: 50 GiB
    block-size: physical: 512 B logical: 512 B tech: N/A serial: N/A fw-rev: 1.0
    scheme: MBR
Partition:
  ID-1: / raw-size: 50 GiB size: 50 GiB (100.00%) used: 7.11 GiB (14.2%)
    fs: btrfs dev: /dev/sda1 maj-min: 8:1
  ID-2: /home raw-size: 50 GiB size: 50 GiB (100.00%) used: 7.11 GiB (14.2%)
    fs: btrfs dev: /dev/sda1 maj-min: 8:1
  ID-3: /var/log raw-size: 50 GiB size: 50 GiB (100.00%)
    used: 7.11 GiB (14.2%) fs: btrfs dev: /dev/sda1 maj-min: 8:1
  ID-4: /var/tmp raw-size: 50 GiB size: 50 GiB (100.00%)
    used: 7.11 GiB (14.2%) fs: btrfs dev: /dev/sda1 maj-min: 8:1
Swap:
  Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default) zswap: no
  ID-1: swap-1 type: zram size: 7.71 GiB used: 0 KiB (0.0%) priority: 100
    comp: zstd avail: lzo-rle,lzo,lz4,lz4hc,deflate,842 max-streams: 4
    dev: /dev/zram0
Sensors:
  Src: lm-sensors+/sys Message: No sensor data found using /sys/class/hwmon
    or lm-sensors.
Info:
  Memory: total: 8 GiB available: 7.71 GiB used: 1.35 GiB (17.5%)
  Processes: 318 Power: uptime: 18m states: freeze,standby,mem,disk
    suspend: s2idle avail: shallow wakeups: 0 hibernate: platform
    avail: shutdown, reboot, suspend, test_resume image: 3.07 GiB
    services: gsd-power, power-profiles-daemon, upowerd Init: systemd v: 257
    default: graphical tool: systemctl
  Packages: pm: pacman pkgs: 1105 libs: 362 tools: octopi,paru Compilers:
    gcc: 14.2.1 Shell: garuda-inxi default: fish v: 4.0.1
    running-in: gnome-terminal inxi: 3.3.37
Garuda (2.7.2-1):
  System install date:     2025-04-12
  Last full system update: 2025-04-12 ↻
  Is partially upgraded:   No
  Relevant software:       snapper NetworkManager dracut
  Windows dual boot:       <superuser required>
  Failed units:            

You did not reboot!

4 Likes
System:
  Kernel: 6.14.2-zen1-1-zen arch: x86_64 bits: 64 compiler: gcc v: 14.2.1
    clocksource: tsc avail: hpet,acpi_pm
    parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
    root=UUID=e11f7297-9fb5-470c-a7fc-3839861c704a rw rootflags=subvol=@
    quiet loglevel=3 ibt=off
  Desktop: GNOME v: 48.0 tk: GTK v: 3.24.49 wm: gnome-shell
    tools: gsd-screensaver-proxy dm: GDM v: 48.0 Distro: Garuda base: Arch Linux
Machine:
  Type: Vmware System: VMware product: VMware Virtual Platform v: N/A
    serial: <superuser required> Chassis: No Enclosure type: 1
    serial: <superuser required>
  Mobo: Intel model: 440BX Desktop Reference Platform
    serial: <superuser required> uuid: <superuser required> BIOS: Phoenix
    v: 6.00 date: 11/12/2020
CPU:
  Info: model: AMD Ryzen 5 5600 bits: 64 type: SMP arch: Zen 3+ gen: 3
    level: v3 note: check built: 2022 process: TSMC n6 (7nm) family: 0x19 (25)
    model-id: 0x21 (33) stepping: 2 microcode: N/A
  Topology: cpus: 4x dies: 1 clusters: 1 cores: 1 smt: <unsupported> cache:
    L1: 4x 64 KiB (256 KiB) desc: d-1x32 KiB; i-1x32 KiB L2: 4x 512 KiB (2 MiB)
    desc: 1x512 KiB L3: 4x 32 MiB (128 MiB) desc: 1x32 MiB
  Speed (MHz): avg: 3500 min/max: N/A cores: 1: 3500 2: 3500 3: 3500 4: 3500
    bogomips: 27999
  Flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3
  Vulnerabilities: <filter>
Graphics:
  Device-1: VMware SVGA II Adapter driver: vmwgfx v: 2.20.0.0 ports:
    active: Virtual-1 empty: Virtual-2, Virtual-3, Virtual-4, Virtual-5,
    Virtual-6, Virtual-7, Virtual-8 bus-ID: 00:0f.0 chip-ID: 15ad:0405
    class-ID: 0300
  Display: x11 server: X.Org v: 21.1.16 with: Xwayland v: 24.1.6
    compositor: gnome-shell driver: X: loaded: vmware unloaded: modesetting
    alternate: fbdev,vesa gpu: vmwgfx display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1718x928 s-dpi: 96 s-size: 454x245mm (17.87x9.65")
    s-diag: 516mm (20.31")
  Monitor-1: Virtual-1 mapped: Virtual1 res: mode: 1718x928 hz: 60
    scale: 100% (1) size: N/A modes: max: 1718x928 min: 640x480
  API: Vulkan Message: No Vulkan data available.
  API: OpenGL Message: Unable to show GL data. glxinfo is missing.
  Info: Tools: api: vulkaninfo x11: xdpyinfo, xprop, xrandr
Audio:
  Device-1: Ensoniq ES1371/ES1373 / Creative Labs CT2518 driver: snd_ens1371
    v: kernel bus-ID: 02:02.0 chip-ID: 1274:1371 class-ID: 0401
  API: ALSA v: k6.14.2-zen1-1-zen status: kernel-api tools: N/A
  Server-1: PipeWire v: 1.4.1 status: active with: 1: pipewire-pulse
    status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
    4: pw-jack type: plugin tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Intel 82371AB/EB/MB PIIX4 ACPI vendor: VMware Virtual Machine
    type: network bridge driver: N/A modules: i2c_piix4 port: N/A
    bus-ID: 00:07.3 chip-ID: 8086:7113 class-ID: 0680
  Device-2: Intel 82545EM Gigabit Ethernet vendor: VMware PRO/1000 MT
    Single Port driver: e1000 v: kernel port: 2000 bus-ID: 02:01.0
    chip-ID: 8086:100f class-ID: 0200
  IF: ens33 state: up speed: 1000 Mbps duplex: full mac: <filter>
  Info: services: NetworkManager, systemd-timesyncd, wpa_supplicant
Drives:
  Local Storage: total: 50 GiB used: 7.1 GiB (14.2%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/sda maj-min: 8:0 vendor: VMware model: Virtual S size: 50 GiB
    block-size: physical: 512 B logical: 512 B tech: N/A serial: N/A fw-rev: 1.0
    scheme: MBR
Partition:
  ID-1: / raw-size: 50 GiB size: 50 GiB (100.00%) used: 7.1 GiB (14.2%)
    fs: btrfs dev: /dev/sda1 maj-min: 8:1
  ID-2: /home raw-size: 50 GiB size: 50 GiB (100.00%) used: 7.1 GiB (14.2%)
    fs: btrfs dev: /dev/sda1 maj-min: 8:1
  ID-3: /var/log raw-size: 50 GiB size: 50 GiB (100.00%)
    used: 7.1 GiB (14.2%) fs: btrfs dev: /dev/sda1 maj-min: 8:1
  ID-4: /var/tmp raw-size: 50 GiB size: 50 GiB (100.00%)
    used: 7.1 GiB (14.2%) fs: btrfs dev: /dev/sda1 maj-min: 8:1
Swap:
  Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default) zswap: no
  ID-1: swap-1 type: zram size: 7.71 GiB used: 0 KiB (0.0%) priority: 100
    comp: zstd avail: lzo-rle,lzo,lz4,lz4hc,deflate,842 max-streams: 4
    dev: /dev/zram0
Sensors:
  Src: lm-sensors+/sys Message: No sensor data found using /sys/class/hwmon
    or lm-sensors.
Info:
  Memory: total: 8 GiB available: 7.71 GiB used: 1.19 GiB (15.4%)
  Processes: 365 Power: uptime: 0m states: freeze,standby,mem,disk
    suspend: s2idle avail: shallow wakeups: 0 hibernate: platform
    avail: shutdown, reboot, suspend, test_resume image: 3.07 GiB
    services: gsd-power,upowerd Init: systemd v: 257 default: graphical
    tool: systemctl
  Packages: pm: pacman pkgs: 1105 libs: 362 tools: octopi,paru Compilers:
    gcc: 14.2.1 Shell: garuda-inxi default: fish v: 4.0.1
    running-in: gnome-terminal inxi: 3.3.37
Garuda (2.7.2-1):
  System install date:     2025-04-12
  Last full system update: 2025-04-12
  Is partially upgraded:   No
  Relevant software:       snapper NetworkManager dracut
  Windows dual boot:       <superuser required>
  Failed units: 

Ok, if reboot dos not fix the problem start

garuda-rani

from terminal and post the log file.
BTW, did you use the -git version?

No, i used the version that came with the distribution

I solved the problem by rolling back the mesa version via downgrade, thanks for the tip.

From

Our distro is optimized for performance on real hardware. Installing in virtual machines is not recommended as it may result in a bad experience due to the missing graphics acceleration.

6 Likes