I have a Seagate 4 TB external hardisk, which was working fine till recently the hard disk is shown under lsusb but not mounted or shown in Dolphin File Manager. My Garuda-inxi is given below:
System:
Kernel: 6.15.1-zen1-2-zen arch: x86_64 bits: 64 compiler: gcc v: 15.1.1
clocksource: tsc avail: hpet,acpi_pm
parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
root=UUID=c989771e-a3b1-4bb9-bfea-d251f83250fe rw rootflags=subvol=@
quiet loglevel=3 ibt=off
Desktop: KDE Plasma v: 6.3.5 tk: Qt v: N/A info: frameworks v: 6.14.0
wm: kwin_wayland vt: 1 dm: SDDM Distro: Garuda base: Arch Linux
Machine:
Type: Desktop Mobo: ASUSTeK model: PRIME A320M-K v: Rev X.0x
serial: <superuser required> part-nu: SKU uuid: <superuser required>
UEFI: American Megatrends v: 5603 date: 10/14/2020
CPU:
Info: model: AMD Athlon 200GE with Radeon Vega Graphics bits: 64
type: MT MCP arch: Zen level: v3 note: check built: 2017-19 process: GF 14nm
family: 0x17 (23) model-id: 0x11 (17) stepping: 0 microcode: 0x8101016
Topology: cpus: 1x dies: 1 clusters: 1 cores: 2 threads: 4 tpc: 2
smt: enabled cache: L1: 192 KiB desc: d-2x32 KiB; i-2x64 KiB L2: 1024 KiB
desc: 2x512 KiB L3: 4 MiB desc: 1x4 MiB
Speed (MHz): avg: 3200 min/max: 1600/3200 boost: enabled scaling:
driver: acpi-cpufreq governor: performance cores: 1: 3200 2: 3200 3: 3200
4: 3200 bogomips: 25552
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
Vulnerabilities: <filter>
Graphics:
Device-1: Advanced Micro Devices [AMD/ATI] Raven Ridge [Radeon Vega Series
/ Radeon Mobile Series] vendor: ASUSTeK PRIME driver: amdgpu v: kernel
arch: GCN-5 code: Vega process: GF 14nm built: 2017-20 pcie: gen: 3
speed: 8 GT/s lanes: 16 ports: active: HDMI-A-1 empty: DP-1
bus-ID: 07:00.0 chip-ID: 1002:15dd class-ID: 0300 temp: 59.0 C
Display: wayland server: X.org v: 1.21.1.16 with: Xwayland v: 24.1.6
compositor: kwin_wayland driver: X: loaded: amdgpu unloaded: modesetting
alternate: fbdev,vesa dri: radeonsi gpu: amdgpu display-ID: 0
Monitor-1: HDMI-A-1 model: LG (GoldStar) FULL HD built: 2016 res:
mode: 1920x1080 hz: 50 scale: 100% (1) dpi: 102 gamma: 1.2
size: 480x270mm (18.9x10.63") diag: 551mm (21.7") ratio: 16:9 modes:
max: 1920x1080 min: 720x400
API: EGL v: 1.5 hw: drv: amd radeonsi platforms: device: 0 drv: radeonsi
device: 1 drv: swrast gbm: drv: kms_swrast surfaceless: drv: radeonsi
wayland: drv: radeonsi x11: drv: radeonsi
API: OpenGL v: 4.6 compat-v: 4.5 vendor: amd mesa v: 25.1.3-arch1.3
glx-v: 1.4 direct-render: yes renderer: AMD Radeon Vega 3 Graphics
(radeonsi raven ACO DRM 3.63 6.15.1-zen1-2-zen) device-ID: 1002:15dd
memory: 1.95 GiB unified: no display-ID: :1.0
API: Vulkan v: 1.4.313 layers: 9 device: 0 type: integrated-gpu name: AMD
Radeon Vega 3 Graphics (RADV RAVEN) driver: mesa radv v: 25.1.3-arch1.3
device-ID: 1002:15dd surfaces: N/A device: 1 type: cpu name: llvmpipe
(LLVM 20.1.6 256 bits) driver: mesa llvmpipe v: 25.1.3-arch1.3 (LLVM
20.1.6) device-ID: 10005:0000 surfaces: N/A
Info: Tools: api: clinfo, eglinfo, glxinfo, vulkaninfo
de: kscreen-console,kscreen-doctor gpu: corectrl wl: wayland-info
x11: xdpyinfo, xprop, xrandr
Audio:
Device-1: Advanced Micro Devices [AMD/ATI] Raven/Raven2/Fenghuang HDMI/DP
Audio vendor: ASUSTeK PRIME B450M-A driver: snd_hda_intel v: kernel pcie:
gen: 3 speed: 8 GT/s lanes: 16 bus-ID: 07:00.1 chip-ID: 1002:15de
class-ID: 0403
Device-2: Advanced Micro Devices [AMD] Family 17h/19h/1ah HD Audio
vendor: ASUSTeK PRIME B450M-A driver: snd_hda_intel v: kernel pcie: gen: 3
speed: 8 GT/s lanes: 16 bus-ID: 07:00.6 chip-ID: 1022:15e3 class-ID: 0403
API: ALSA v: k6.15.1-zen1-2-zen status: kernel-api with: aoss
type: oss-emulator tools: N/A
Server-1: PipeWire v: 1.4.5 status: active with: 1: pipewire-pulse
status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
4: pw-jack type: plugin tools: pactl,pw-cat,pw-cli,wpctl
Network:
Device-1: Realtek RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet
vendor: ASUSTeK RTL8111H driver: r8169 v: kernel pcie: gen: 1
speed: 2.5 GT/s lanes: 1 port: f000 bus-ID: 05:00.0 chip-ID: 10ec:8168
class-ID: 0200
IF: enp5s0 state: down mac: <filter>
Device-2: TP-Link TL-WN722N v2/v3 [Realtek RTL8188EUS] driver: rtl8xxxu
type: USB rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-5:2
chip-ID: 2357:010c class-ID: 0000 serial: <filter>
IF: wlp1s0f0u5 state: up mac: <filter>
Info: services: NetworkManager, systemd-timesyncd, wpa_supplicant
Drives:
Local Storage: total: 223.57 GiB used: 69.92 GiB (31.3%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/sda maj-min: 8:0 vendor: AARVEX model: 240GB SSD
size: 223.57 GiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
tech: SSD serial: <filter> fw-rev: 0715 scheme: GPT
Partition:
ID-1: / raw-size: 147.46 GiB size: 147.46 GiB (100.00%)
used: 39.22 GiB (26.6%) fs: btrfs dev: /dev/sda3 maj-min: 8:3
ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
used: 616 KiB (0.2%) fs: vfat dev: /dev/sda1 maj-min: 8:1
ID-3: /home raw-size: 68.98 GiB size: 68.98 GiB (100.00%)
used: 30.69 GiB (44.5%) fs: btrfs dev: /dev/sda4 maj-min: 8:4
ID-4: /var/log raw-size: 147.46 GiB size: 147.46 GiB (100.00%)
used: 39.22 GiB (26.6%) fs: btrfs dev: /dev/sda3 maj-min: 8:3
ID-5: /var/tmp raw-size: 147.46 GiB size: 147.46 GiB (100.00%)
used: 39.22 GiB (26.6%) fs: btrfs dev: /dev/sda3 maj-min: 8:3
Swap:
Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default) zswap: no
ID-1: swap-1 type: zram size: 5.71 GiB used: 1.57 GiB (27.4%)
priority: 100 comp: zstd avail: lzo-rle,lzo,lz4,lz4hc,deflate,842
dev: /dev/zram0
ID-2: swap-2 type: partition size: 6.84 GiB used: 0 KiB (0.0%)
priority: -2 dev: /dev/sda2 maj-min: 8:2
Sensors:
System Temperatures: cpu: 60.0 C mobo: N/A gpu: amdgpu temp: 60.0 C
Fan Speeds (rpm): N/A
Info:
Memory: total: 6 GiB available: 5.71 GiB used: 3.95 GiB (69.2%)
Processes: 345 Power: uptime: 1h 26m states: freeze,mem,disk suspend: deep
avail: s2idle wakeups: 0 hibernate: platform avail: shutdown, reboot,
suspend, test_resume image: 2.26 GiB services: org_kde_powerdevil,
power-profiles-daemon, upowerd Init: systemd v: 257 default: graphical
tool: systemctl
Packages: pm: pacman pkgs: 2269 libs: 605 tools: octopi,paru,yay
Compilers: clang: 20.1.6 gcc: 15.1.1 Shell: garuda-inxi default: fish
v: 4.0.2 running-in: konsole inxi: 3.3.38
Garuda (2.7.2-1):
System install date: 2025-01-28
Last full system update: 2025-06-11
Is partially upgraded: No
Relevant software: snapper NetworkManager dracut
Windows dual boot: No/Undetected
Failed units:
Output of sudo dmesg - Hwx
kern :info : [ +0.293575] usb 1-6.2: new high-speed USB device number 8 using xhci_hcd
kern :info : [ +0.214660] usb 1-6.2: New USB device found, idVendor=0bc2, idProduct=2344, bcdDevice= 7.12
kern :info : [ +0.000011] usb 1-6.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
kern :info : [ +0.000004] usb 1-6.2: Product: Portable
kern :info : [ +0.000004] usb 1-6.2: Manufacturer: Seagate
kern :info : [ +0.000004] usb 1-6.2: SerialNumber: NACAB1CM
kern :info : [ +0.022232] scsi host9: uas
kern :notice: [ +0.002168] scsi 9:0:0:0: Direct-Access Seagate Portable 0712 PQ: 0 ANSI: 6
kern :notice: [Jun13 11:39] sd 9:0:0:0: [sdb] Spinning up disk...
kern :err : [ +21.094371] ...not responding...
The same hard disk is working fine in my laptop running Proprietary OS.
just found a detailed error message form dmesg -Hxw