Usb 3-11: device descriptor read/64, error -71

[BlackLaptopScreen]

I have dual boot here and no issues are happening on Windows. I have been using Garuda Linux for a few years.

The issue happens when I boot on Garuda Linux, I am seeing these messages:

Sometimes the computer does not boot and gets stuck forever on this message. Sometimes it does boot but take several minutes. Sometimes it boots after a few seconds. I can’t see a pattern here.

╰─λ garuda-inxi
System:
Kernel: 6.12.7-zen1-1-zen arch: x86_64 bits: 64 compiler: gcc v: 14.2.1
clocksource: tsc avail: acpi_pm
parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
root=UUID=1841fbdb-0a5a-497a-86d3-67c2ef2f6c76 rw rootflags=subvol=@
quiet rd.udev.log_priority=3 vt.global_cursor_default=0
systemd.unified_cgroup_hierarchy=1 loglevel=3 ibt=off
Desktop: KDE Plasma v: 6.2.4 tk: Qt v: N/A info: frameworks v: 6.9.0
wm: kwin_wayland with: krunner vt: 1 dm: SDDM Distro: Garuda
base: Arch Linux
Machine:
Type: Laptop System: Avell High Performance product: A65 MOB v: Standard
serial: <superuser required>
Mobo: Avell High Performance model: Avell A65 MOB v: Standard
serial: <superuser required> part-nu: A65 MOB uuid: <superuser required>
UEFI: American Megatrends LLC. v: N.1.07AVE00 date: 07/23/2021
Battery:
ID-1: BAT0 charge: 67.3 Wh (100.0%) condition: 67.3/93.5 Wh (72.0%)
volts: 12.2 min: 11.4 model: standard type: Li-ion serial: <filter>
status: full
ID-2: hidpp_battery_0 charge: 98% condition: N/A volts: 4.1 min: N/A
model: Logitech G703 LIGHTSPEED Wireless Gaming Mouse w/ HERO type: N/A
serial: <filter> status: discharging
CPU:
Info: model: 11th Gen Intel Core i7-11800H bits: 64 type: MT MCP
arch: Tiger Lake gen: core 11 level: v4 note: check built: 2020
process: Intel 10nm family: 6 model-id: 0x8D (141) stepping: 1
microcode: 0x52
Topology: cpus: 1x dies: 1 clusters: 8 cores: 8 threads: 16 tpc: 2
smt: enabled cache: L1: 640 KiB desc: d-8x48 KiB; i-8x32 KiB L2: 10 MiB
desc: 8x1.2 MiB L3: 24 MiB desc: 1x24 MiB
Speed (MHz): avg: 1887 min/max: 800/4600 scaling: driver: intel_pstate
governor: performance cores: 1: 1887 2: 1887 3: 1887 4: 1887 5: 1887 6: 1887
7: 1887 8: 1887 9: 1887 10: 1887 11: 1887 12: 1887 13: 1887 14: 1887
15: 1887 16: 1887 bogomips: 73728
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Vulnerabilities: <filter>
Graphics:
Device-1: Intel TigerLake-H GT1 [UHD Graphics] vendor: AIstone Global
driver: i915 v: kernel alternate: xe arch: Gen-12.1 process: Intel 10nm
built: 2020-21 ports: active: eDP-1 empty: DP-1 bus-ID: 00:02.0
chip-ID: 8086:9a60 class-ID: 0300
Device-2: NVIDIA GA106M [GeForce RTX 3060 Mobile / Max-Q]
vendor: AIstone Global driver: nvidia v: 565.57.01
alternate: nouveau,nvidia_drm non-free: 550.xx+ status: current (as of
2024-09; EOL~2026-12-xx) arch: Ampere code: GAxxx process: TSMC n7 (7nm)
built: 2020-2023 pcie: speed: Unknown lanes: 63 link-max: gen: 6
speed: 64 GT/s bus-ID: 01:00.0 chip-ID: 10de:2520 class-ID: 0300
Device-3: Chicony Integrated IR Camera driver: uvcvideo type: USB rev: 2.0
speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 3-13:8 chip-ID: 04f2:b71a
class-ID: 0e02 serial: <filter>
Display: wayland server: X.org v: 1.21.1.15 with: Xwayland v: 24.1.4
compositor: kwin_wayland driver: X: loaded: modesetting unloaded: nvidia
dri: iris gpu: i915,nvidia display-ID: 0
Monitor-1: eDP-1 res: 2560x1440 size: N/A modes: N/A
API: EGL v: 1.5 hw: drv: intel iris platforms: device: 0 drv: iris
device: 1 drv: swrast gbm: drv: iris surfaceless: drv: iris wayland:
drv: iris x11: drv: iris
API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa v: 24.3.2-arch1.1
glx-v: 1.4 direct-render: yes renderer: Mesa Intel UHD Graphics (TGL GT1)
device-ID: 8086:9a60 memory: 30.54 GiB unified: yes display-ID: :1.0
API: Vulkan v: 1.4.303 layers: 9 device: 0 type: integrated-gpu name: Intel
UHD Graphics (TGL GT1) driver: N/A device-ID: 8086:9a60
surfaces: xcb,xlib,wayland device: 1 type: cpu name: llvmpipe (LLVM
18.1.8 256 bits) driver: N/A device-ID: 10005:0000
surfaces: xcb,xlib,wayland
Audio:
Device-1: Intel Tiger Lake-H HD Audio vendor: AIstone Global
driver: snd_hda_intel v: kernel alternate: snd_soc_avs,snd_sof_pci_intel_tgl
bus-ID: 00:1f.3 chip-ID: 8086:43c8 class-ID: 0403
Device-2: NVIDIA GA106 High Definition Audio vendor: AIstone Global
driver: snd_hda_intel v: kernel pcie: speed: Unknown lanes: 63 link-max:
gen: 6 speed: 64 GT/s bus-ID: 01:00.1 chip-ID: 10de:228e class-ID: 0403
API: ALSA v: k6.12.7-zen1-1-zen status: kernel-api with: aoss
type: oss-emulator tools: alsactl,alsamixer,amixer
Server-1: PipeWire v: 1.2.7 status: active with: 1: pipewire-pulse
status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
4: pw-jack type: plugin tools: pactl,pw-cat,pw-cli,wpctl
Network:
Device-1: Intel Tiger Lake PCH CNVi WiFi driver: iwlwifi v: kernel
bus-ID: 00:14.3 chip-ID: 8086:43f0 class-ID: 0280
IF: wlo1 state: up mac: <filter>
Device-2: Realtek RTL8125 2.5GbE vendor: AIstone Global driver: r8169
v: kernel pcie: gen: 2 speed: 5 GT/s lanes: 1 port: 3000 bus-ID: 2e:00.0
chip-ID: 10ec:8125 class-ID: 0200
IF: enp46s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
IF-ID-1: anbox0 state: down mac: <filter>
IF-ID-2: br-1be3c7ce08e5 state: up speed: 10000 Mbps duplex: unknown
mac: <filter>
IF-ID-3: br-3736135ffeba state: down mac: <filter>
IF-ID-4: br-b05398147830 state: down mac: <filter>
IF-ID-5: docker0 state: down mac: <filter>
IF-ID-6: veth1b13aad state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-7: veth36c16a4 state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-8: veth376c193 state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-9: veth4199ff6 state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-10: veth5c7a7b8 state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-11: veth893d067 state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-12: vetha784475 state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-13: vethc2c7e35 state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-14: vethd7a8271 state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-15: vethfeff44f state: up speed: 10000 Mbps duplex: full
mac: <filter>
Info: services: NetworkManager, nginx, smbd, systemd-networkd,
wpa_supplicant
Bluetooth:
Device-1: Intel AX201 Bluetooth driver: btusb v: 0.8 type: USB rev: 2.0
speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 3-14:9 chip-ID: 8087:0026
class-ID: e001
Report: btmgmt ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 5.2
lmp-v: 11 status: discoverable: no pairing: no class-ID: 6c010c
Drives:
Local Storage: total: 3.73 TiB used: 717.18 GiB (18.8%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/nvme0n1 maj-min: 259:1 vendor: A-Data model: SX8200PNP
size: 1.86 TiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
lanes: 4 tech: SSD serial: <filter> fw-rev: 42B9T6TB temp: 41.9 C
scheme: GPT
ID-2: /dev/nvme1n1 maj-min: 259:0 vendor: A-Data model: SX8200PNP
size: 1.86 TiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
lanes: 4 tech: SSD serial: <filter> fw-rev: 42B9T6TB temp: 40.9 C
scheme: GPT
Partition:
ID-1: / raw-size: 1.86 TiB size: 1.86 TiB (100.00%) used: 717.18 GiB (37.6%)
fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:5
ID-2: /boot/efi raw-size: 260 MiB size: 256 MiB (98.46%)
used: 571 KiB (0.2%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:3
ID-3: /home raw-size: 1.86 TiB size: 1.86 TiB (100.00%)
used: 717.18 GiB (37.6%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:5
ID-4: /var/log raw-size: 1.86 TiB size: 1.86 TiB (100.00%)
used: 717.18 GiB (37.6%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:5
ID-5: /var/tmp raw-size: 1.86 TiB size: 1.86 TiB (100.00%)
used: 717.18 GiB (37.6%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:5
Swap:
Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default) zswap: no
ID-1: swap-1 type: zram size: 62.54 GiB used: 11.2 MiB (0.0%)
priority: 100 comp: zstd avail: lzo-rle,lzo,lz4,lz4hc,deflate,842
max-streams: 16 dev: /dev/zram0
Sensors:
System Temperatures: cpu: 53.0 C mobo: N/A
Fan Speeds (rpm): N/A
Info:
Memory: total: 64 GiB note: est. available: 62.54 GiB used: 8.8 GiB (14.1%)
Processes: 448 Power: uptime: 20m states: freeze,mem,disk suspend: s2idle
avail: deep wakeups: 0 hibernate: platform avail: shutdown, reboot,
suspend, test_resume image: 24.97 GiB services: org_kde_powerdevil,upowerd
Init: systemd v: 257 default: graphical tool: systemctl
Packages: 2422 pm: dpkg pkgs: 0 pm: pacman pkgs: 2413 libs: 563
tools: pamac,paru pm: flatpak pkgs: 9 Compilers: clang: 18.1.8 gcc: 14.2.1
alt: 12/13 Shell: garuda-inxi default: fish v: 3.7.1 running-in: konsole
inxi: 3.3.36
Garuda (2.6.26-1):
System install date:     2021-09-13
Last full system update: 2024-12-30 ↻
Is partially upgraded:   No
Relevant software:       timeshift(custom) NetworkManager mkinitcpio
Windows dual boot:       Probably (Run as root to verify)
Failed units:            anbox-container-manager.service optimus-manager.service systemd-networkd-wait-online.service

[SGS]

@BlackLaptopScreen

The first issue is when I boot on Garuda Linux I am seeing these messages:

Just remove the USB device (USB-tethering, Smartphone?), or change kernel.

At last, from template, only one problem per thread

[BlackLaptopScreen]

Hello, I edited the original post to only talk about the Usb 3-11: device descriptor read/64, error -71 error. And I created another topic to discuss the HDMI problem.

Just remove the USB device (USB-tethering, Smartphone?), or change kernel.

Even when I remove all USB devices, this message still appears, but disappears quickly in a few seconds. This never happened before.

How can I “change kernel”? I would appreciate any guidance, link or recommendation on how to do this. I don’t understand because this never happened before and I have been using Garuda Linux for years. It is not clear for me what changed or what to do to fix it.

[SGS]

@BlackLaptopScreen

How can I “change kernel”?

Troubleshooting System Stutter, Lags, Freezes, and Hangs

Primary Diagnostic Steps. Testing Alternate Kernels: Changing kernels is one of the easiest diagnostic steps you can perform and it resolves far more issues than you’d ever expect. Whenever you start to experience unusual issues with your system, the first thing you should do is test at least three alternate kernels. For those experiencing severe system freezes/crashes testing out alternate kernels should always be your first step. Check your logs for any instances of kernel panic, as thi…

It is very important to learn how to search in order to solve problems.

[tbg]

USB errors can sometimes be corrected by adding the iommu=soft kernel parameter. Search the forum or the Archwiki for the procedure involved in changing a kernel boot parameter.