Unable to print

After invoking sudo pacman -S printer-support then sudo systemctl enable cups
and sudo systemctl start cups I am unable to print via qpdfview, Firefox or Brave. What is my next move?

 ╰─λ garuda-inxi
System:
  Kernel: 6.6.22-1-lts arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
    clocksource: hpet avail: acpi_pm
    parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-lts
    root=UUID=c6251b33-c81f-43de-b1fc-a36db6234086 rw rootflags=subvol=@
    quiet loglevel=3 ibt=off
  Desktop: Xfce v: 4.18.1 tk: Gtk v: 3.24.36 wm: xfwm4 v: 4.18.0
    with: xfce4-panel tools: xfce4-screensaver avail: xautolock vt: 7
    dm: LightDM v: 1.32.0 Distro: Garuda base: Arch Linux
Machine:
  Type: Desktop Mobo: Gigabyte model: B450M DS3H V2 v: x.x
    serial: <superuser required> uuid: <superuser required> UEFI: American
    Megatrends LLC. v: F62 date: 01/27/2022
CPU:
  Info: model: AMD Ryzen 3 3200G with Radeon Vega Graphics bits: 64 type: MCP
    arch: Zen/Zen+ note: check gen: 1 level: v3 note: check built: 2019
    process: GF 12nm family: 0x17 (23) model-id: 0x18 (24) stepping: 1
    microcode: 0x8108109
  Topology: cpus: 1x cores: 4 smt: <unsupported> cache: L1: 384 KiB
    desc: d-4x32 KiB; i-4x64 KiB L2: 2 MiB desc: 4x512 KiB L3: 4 MiB
    desc: 1x4 MiB
  Speed (MHz): avg: 1400 min/max: 1400/3600 boost: enabled scaling:
    driver: acpi-cpufreq governor: schedutil cores: 1: 1400 2: 1400 3: 1400
    4: 1400 bogomips: 28756
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
  Vulnerabilities: <filter>
Graphics:
  Device-1: AMD Picasso/Raven 2 [Radeon Vega Series / Radeon Mobile Series]
    vendor: Gigabyte driver: amdgpu v: kernel arch: GCN-5 code: Vega
    process: GF 14nm built: 2017-20 pcie: gen: 3 speed: 8 GT/s lanes: 16
    ports: active: HDMI-A-1 empty: DVI-D-1 bus-ID: 06:00.0 chip-ID: 1002:15d8
    class-ID: 0300 temp: 37.0 C
  Device-2: Microdia Integrated Camera driver: uvcvideo type: USB rev: 2.0
    speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-2:3 chip-ID: 0c45:64ab
    class-ID: 0e02
  Display: x11 server: X.Org v: 21.1.11 compositor: xfwm4 v: 4.18.0 driver:
    X: loaded: amdgpu unloaded: modesetting alternate: fbdev,vesa dri: radeonsi
    gpu: amdgpu display-ID: :0.0 screens: 1
  Screen-1: 0 s-res: 1152x864 s-dpi: 96 s-size: 305x229mm (12.01x9.02")
    s-diag: 381mm (15.02")
  Monitor-1: HDMI-A-1 mapped: HDMI-A-0 model: Acer 0x0019 serial: <filter>
    built: 2009 res: 1152x864 hz: 75 dpi: 7 gamma: 1.2
    size: 4095x4095mm (161.22x161.22") diag: 434mm (17.1") ratio: 5:4, 4:3
    modes: max: 720x480 min: 720x400
  API: Vulkan v: 1.3.279 layers: 5 device: 0 type: integrated-gpu name: AMD
    Radeon Vega 8 Graphics (RADV RAVEN) driver: mesa radv v: 24.0.3-arch1.2
    device-ID: 1002:15d8 surfaces: xcb,xlib device: 1 type: cpu name: llvmpipe
    (LLVM 17.0.6 256 bits) driver: mesa llvmpipe v: 24.0.3-arch1.2 (LLVM
    17.0.6) device-ID: 10005:0000 surfaces: xcb,xlib
  API: OpenGL Message: Unable to show GL data. glxinfo is missing.
Audio:
  Device-1: AMD Raven/Raven2/Fenghuang HDMI/DP Audio driver: snd_hda_intel
    v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16 bus-ID: 06:00.1
    chip-ID: 1002:15de class-ID: 0403
  Device-2: AMD Family 17h/19h HD Audio vendor: Gigabyte
    driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16
    bus-ID: 06:00.6 chip-ID: 1022:15e3 class-ID: 0403
  API: ALSA v: k6.6.22-1-lts status: kernel-api tools: N/A
  Server-1: sndiod v: N/A status: off tools: aucat,midicat,sndioctl
  Server-2: PipeWire v: 1.0.4 status: active with: 1: pipewire-pulse
    status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
    4: pw-jack type: plugin tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Realtek RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet
    vendor: Gigabyte driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s
    lanes: 1 port: f000 bus-ID: 04:00.0 chip-ID: 10ec:8168 class-ID: 0200
  IF: enp4s0 state: up speed: 100 Mbps duplex: full mac: <filter>
  Info: services: NetworkManager,systemd-timesyncd
Drives:
  Local Storage: total: 1.82 TiB used: 114.87 GiB (6.2%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/sda maj-min: 8:0 vendor: Seagate model: ST9500325AS
    size: 465.76 GiB block-size: physical: 512 B logical: 512 B speed: 1.5 Gb/s
    tech: HDD rpm: 5400 serial: <filter> fw-rev: BSM1 scheme: MBR
  ID-2: /dev/sdb maj-min: 8:16 vendor: Crucial model: CT500MX500SSD1
    size: 465.76 GiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
    tech: SSD serial: <filter> fw-rev: 046 scheme: MBR
  ID-3: /dev/sdc maj-min: 8:32 vendor: Seagate model: ST1000DM010-2EP102
    size: 931.51 GiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
    tech: HDD rpm: 7200 serial: <filter> fw-rev: CC46 scheme: GPT
Partition:
  ID-1: / raw-size: 465.76 GiB size: 465.76 GiB (100.00%)
    used: 12.29 GiB (2.6%) fs: btrfs dev: /dev/sda1 maj-min: 8:1
  ID-2: /home raw-size: 465.76 GiB size: 465.76 GiB (100.00%)
    used: 12.29 GiB (2.6%) fs: btrfs dev: /dev/sda1 maj-min: 8:1
  ID-3: /var/log raw-size: 465.76 GiB size: 465.76 GiB (100.00%)
    used: 12.29 GiB (2.6%) fs: btrfs dev: /dev/sda1 maj-min: 8:1
  ID-4: /var/tmp raw-size: 465.76 GiB size: 465.76 GiB (100.00%)
    used: 12.29 GiB (2.6%) fs: btrfs dev: /dev/sda1 maj-min: 8:1
Swap:
  Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default) zswap: no
  ID-1: swap-1 type: zram size: 5.71 GiB used: 0 KiB (0.0%) priority: 100
    comp: zstd avail: lzo,lzo-rle,lz4,lz4hc,842 max-streams: 4 dev: /dev/zram0
Sensors:
  System Temperatures: cpu: 36.9 C mobo: 28.0 C gpu: amdgpu temp: 36.0 C
  Fan Speeds (rpm): N/A
Info:
  Memory: total: 6 GiB available: 5.71 GiB used: 1.68 GiB (29.5%)
  Processes: 269 Power: uptime: 3m states: freeze,mem,disk suspend: deep
    avail: s2idle wakeups: 0 hibernate: platform avail: shutdown, reboot,
    suspend, test_resume image: 2.27 GiB services: upowerd,xfce4-power-manager
    Init: systemd v: 255 default: graphical tool: systemctl
  Packages: pm: pacman pkgs: 1418 libs: 427 tools: paru pm: flatpak pkgs: 0
    Compilers: gcc: 13.2.1 Shell: garuda-inxi default: Bash v: 5.2.26
    running-in: xfce4-terminal inxi: 3.3.33
Garuda (2.6.23-1):
  System install date:     2024-02-04
  Last full system update: 2024-03-26
  Is partially upgraded:   No
  Relevant software:       snapper NetworkManager dracut
  Windows dual boot:       <superuser required>
  Failed units:            

 ╭─ion@SMA in ~ took 7s

Please :slight_smile:

  • Format terminal output (including your garuda-inxi) as a code block by clicking the preformatted text button (</>) , or put three tildes (~) above and below the text

Edit
One time is enough :slight_smile:

Maybe you could try installing cups-pdf, as suggested in the Arch wiki:
https://wiki.archlinux.org/title/CUPS#Installation
If not helping:

Do you get a specific error message?
What printer are you using?
Edit:
I see cups-pdf is provided by printer-support, sorry.

None of three application show the printer.

Is it a network printer?
If so, you could try this configuration
https://wiki.archlinux.org/title/CUPS#Printer_discovery

SUSE identifies it as hplaserjetm14m17.

No network. Connected directly to desktop via USB.

Try with HPLIP
https://wiki.archlinux.org/title/CUPS/Printer-specific_problems#HPLIP

2 Likes

That did the trick. Thank you.

1 Like

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