Unable to change video output (Dr460nized on Asus ROG Zephyrus AMD ed.)

Issues & Assistance
1

I’ll preface this by saying that I don’t know if the problem is software at the distro level or at the desktop environment level.

I use a ROG Zephyrus with an external monitor and, having found a usb-c hub, with HDMI video output, that is better than the one I am currently using, I decide to buy it… the problem is that it is impossible for me to replace it: if I try to use the new hub, the monitor is not recognized, same thing trying to connect the monitor directly with the HDMI output of the notebook, which before could be done and which, indeed I used to do often because after two out of three hibernations the monitor was not recognized through that hub (this is a false problem for me).
Now, I don’t know if there have been two or three weeks since I had last used the external monitor by connecting it directly to the notebook (without a hub) and when I tried to connect it with the new hub.
It is quite important for me to use the new hub (which I premise, works, tried on another notebook) especially since it has charging via usb c and has the number of ports I need for my workflow.

2

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1 Like
3

The requested output

❯ garuda-inxi
System:
  Kernel: 6.5.9-zen2-1-zen arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
    clocksource: tsc available: hpet,acpi_pm
    parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
    root=UUID=8a7c51a1-2a28-4341-a4ad-c53ddd339846 rw rootflags=subvol=@
    quiet quiet rd.udev.log_priority=3 vt.global_cursor_default=0
    resume=UUID=9d8499e3-6316-49da-9ba9-070ea1a238ec loglevel=3 ibt=off
  Desktop: KDE Plasma v: 5.27.9 tk: Qt v: 5.15.11 wm: kwin_wayland vt: 1
    dm: SDDM Distro: Garuda Linux base: Arch Linux
Machine:
  Type: Laptop System: ASUSTeK product: ROG Zephyrus G14 GA402RJ_GA402RJ
    v: 1.0 serial: <superuser required>
  Mobo: ASUSTeK model: GA402RJ v: 1.0 serial: <superuser required>
    UEFI: American Megatrends LLC. v: GA402RJ.316 date: 11/10/2022
Battery:
  ID-1: BAT0 charge: 37.4 Wh (57.5%) condition: 65.0/76.0 Wh (85.5%)
    power: 63.6 W volts: 15.9 min: 15.9 model: ASUSTeK ASUS Battery type: Li-ion
    serial: N/A status: charging
CPU:
  Info: model: AMD Ryzen 9 6900HS with Radeon Graphics bits: 64 type: MT MCP
    arch: Zen 3+ gen: 4 level: v3 note: check built: 2022 process: TSMC n6 (7nm)
    family: 0x19 (25) model-id: 0x44 (68) stepping: 1 microcode: 0xA404102
  Topology: cpus: 1x cores: 8 tpc: 2 threads: 16 smt: enabled cache:
    L1: 512 KiB desc: d-8x32 KiB; i-8x32 KiB L2: 4 MiB desc: 8x512 KiB
    L3: 16 MiB desc: 1x16 MiB
  Speed (MHz): avg: 1211 high: 2392 min/max: 400/4935 scaling:
    driver: amd-pstate-epp governor: powersave cores: 1: 1315 2: 2336 3: 1427
    4: 1369 5: 400 6: 400 7: 1937 8: 2208 9: 2392 10: 400 11: 1368 12: 400
    13: 1339 14: 1287 15: 400 16: 400 bogomips: 105397
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
  Vulnerabilities: <filter>
Graphics:
  Device-1: AMD Rembrandt [Radeon 680M] vendor: ASUSTeK driver: amdgpu
    v: kernel arch: RDNA-2 code: Navi-2x process: TSMC n7 (7nm) built: 2020-22
    pcie: gen: 4 speed: 16 GT/s lanes: 16 ports: active: DP-3,eDP-2
    empty: DP-2, DP-4, DP-5, DP-6, DP-7, DP-8, DP-9 bus-ID: 07:00.0
    chip-ID: 1002:1681 class-ID: 0300 temp: 55.0 C
  Device-2: IMC Networks USB2.0 HD UVC WebCam driver: uvcvideo type: USB
    rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 3-3:2 chip-ID: 13d3:56eb
    class-ID: fe01 serial: <filter>
  Display: wayland server: X.org v: 1.21.1.9 with: Xwayland v: 23.2.2
    compositor: kwin_wayland driver: X: loaded: amdgpu
    unloaded: modesetting,radeon alternate: fbdev,vesa dri: radeonsi
    gpu: amdgpu d-rect: 5147x2507 display-ID: 0
  Monitor-1: DP-3 pos: top-right res: 3440x1440 size: N/A modes: N/A
  Monitor-2: eDP-2 pos: bottom-l res: 1707x1067 size: N/A modes: N/A
  API: EGL v: 1.5 hw: drv: amd radeonsi platforms: device: 0 drv: radeonsi
    device: 1 drv: swrast surfaceless: drv: radeonsi wayland: drv: radeonsi x11:
    drv: radeonsi inactive: gbm
  API: OpenGL v: 4.6 compat-v: 4.5 vendor: amd mesa v: 23.2.1-arch1.2
    glx-v: 1.4 direct-render: yes renderer: AMD Radeon Graphics (rembrandt LLVM
    16.0.6 DRM 3.54 6.5.9-zen2-1-zen) device-ID: 1002:1681 memory: 500 MiB
    unified: no display-ID: :1.0
  API: Vulkan v: 1.3.269 layers: 11 device: 0 type: integrated-gpu name: AMD
    Radeon Graphics (RADV REMBRANDT) driver: mesa radv v: 23.2.1-arch1.2
    device-ID: 1002:1681 surfaces: xcb,xlib,wayland device: 1 type: cpu
    name: llvmpipe (LLVM 16.0.6 256 bits) driver: mesa llvmpipe
    v: 23.2.1-arch1.2 (LLVM 16.0.6) device-ID: 10005:0000
    surfaces: xcb,xlib,wayland
Audio:
  Device-1: AMD Rembrandt Radeon High Definition Audio driver: snd_hda_intel
    v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16 bus-ID: 07:00.1
    chip-ID: 1002:1640 class-ID: 0403
  Device-2: AMD ACP/ACP3X/ACP6x Audio Coprocessor vendor: ASUSTeK
    driver: snd_pci_acp6x v: kernel alternate: snd_pci_acp3x, snd_rn_pci_acp3x,
    snd_pci_acp5x, snd_acp_pci, snd_rpl_pci_acp6x, snd_pci_ps,
    snd_sof_amd_renoir, snd_sof_amd_rembrandt pcie: gen: 4 speed: 16 GT/s
    lanes: 16 bus-ID: 07:00.5 chip-ID: 1022:15e2 class-ID: 0480
  Device-3: AMD Family 17h/19h HD Audio vendor: ASUSTeK
    driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16
    bus-ID: 07:00.6 chip-ID: 1022:15e3 class-ID: 0403
  Device-4: Jieli Jeecoo M20 driver: hid-generic,snd-usb-audio,usbhid
    type: USB rev: 1.1 speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 7-1.3.2:6
    chip-ID: 5943:3130 class-ID: 0300
  API: ALSA v: k6.5.9-zen2-1-zen status: kernel-api tools: N/A
  Server-1: sndiod v: N/A status: off tools: aucat,midicat,sndioctl
  Server-2: PipeWire v: 0.3.84 status: active with: 1: pipewire-pulse
    status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
    4: pw-jack type: plugin tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: MEDIATEK MT7922 802.11ax PCI Express Wireless Network Adapter
    vendor: AzureWave driver: mt7921e v: kernel pcie: gen: 2 speed: 5 GT/s
    lanes: 1 bus-ID: 05:00.0 chip-ID: 14c3:7922 class-ID: 0280
  IF: wlp5s0 state: up mac: <filter>
Bluetooth:
  Device-1: IMC Networks Wireless_Device driver: btusb v: 0.8 type: USB
    rev: 2.1 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 5-1:2 chip-ID: 13d3:3568
    class-ID: e001 serial: <filter>
  Report: btmgmt ID: hci0 rfk-id: 2 state: up address: <filter> bt-v: 5.2
    lmp-v: 11 status: discoverable: no pairing: no class-ID: 7c010c
Drives:
  Local Storage: total: 1.16 TiB used: 583.77 GiB (49.0%)
  ID-1: /dev/mmcblk0 maj-min: 179:0 model: SD256 size: 238.3 GiB block-size:
    physical: 512 B logical: 512 B tech: SSD serial: <filter> scheme: GPT
  SMART Message: Unknown smartctl error. Unable to generate data.
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-2: /dev/nvme0n1 maj-min: 259:0 vendor: Micron model: 2450 MTFDKBA1T0TFK
    size: 953.87 GiB block-size: physical: 512 B logical: 512 B speed: 63.2 Gb/s
    lanes: 4 tech: SSD serial: <filter> fw-rev: V5MA010 temp: 37.9 C
    scheme: GPT
Partition:
  ID-1: / raw-size: 937.23 GiB size: 937.23 GiB (100.00%)
    used: 583.77 GiB (62.3%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 576 KiB (0.2%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
  ID-3: /home raw-size: 937.23 GiB size: 937.23 GiB (100.00%)
    used: 583.77 GiB (62.3%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
  ID-4: /var/log raw-size: 937.23 GiB size: 937.23 GiB (100.00%)
    used: 583.77 GiB (62.3%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
  ID-5: /var/tmp raw-size: 937.23 GiB size: 937.23 GiB (100.00%)
    used: 583.77 GiB (62.3%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
Swap:
  Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default) zswap: no
  ID-1: swap-1 type: zram size: 14.86 GiB used: 1.61 GiB (10.8%)
    priority: 100 comp: zstd avail: lzo,lzo-rle,lz4,lz4hc,842 max-streams: 16
    dev: /dev/zram0
  ID-2: swap-2 type: partition size: 16.34 GiB used: 0 KiB (0.0%)
    priority: -2 dev: /dev/nvme0n1p3 maj-min: 259:3
Sensors:
  System Temperatures: cpu: 64.6 C mobo: N/A gpu: amdgpu temp: 55.0 C
  Fan Speeds (rpm): cpu: 0
Info:
  Processes: 416 Uptime: 1h 50m wakeups: 0 Memory: total: 16 GiB note: est.
  available: 14.86 GiB used: 9.51 GiB (64.0%) Init: systemd v: 254
  default: graphical tool: systemctl Compilers: gcc: 13.2.1 clang: 16.0.6
  Packages: 1657 pm: pacman pkgs: 1638 libs: 407 tools: octopi,paru
  pm: flatpak pkgs: 19 Shell: Zsh v: 5.9 running-in: kitty inxi: 3.3.31
Garuda (2.6.17-1):
  System install date:     2023-10-21
  Last full system update: 2023-11-08
  Is partially upgraded:   No
  Relevant software:       snapper NetworkManager dracut
  Windows dual boot:       No/Undetected
  Failed units:
4

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