Hello All,
Newbie here to Garuda and overall to linux systems making the jump due to microsoft being microsoft… I am trying to figure out why my usb 3.0 ports are not working on the front of the workstation or the rear of the station as well.
Intel(R) Xeon(R) E5-2667 v4 (32) @ 3.60 GHz
AMD Radeon RX 550 8 GB
128 Gb Memory
Thanks for the help in advance!
You chose to ignore and delete the issue template, so why would we help?
Okay enough playing Mr. Tough Guy 
Please post your garuda-inxi as requested in the template, otherwise the community support is rather tedious with the Q’n’A back and forth.
As noted by BrutalBirdie, we don’t really have a lot of information to go off of currently. What you provided is quite inconsequential information at best - What would matter is e.g. your motherboard’s name (also part of the output returned by the garuda-inxi)
Secondly, define “not working”. No power? No data? Device recognized but unusable? What are you trying to plug in?
sorry for the delayed response and the lack of garuda-inxi information! I had to try and find a thumb drive to transfer the info on it. The usb ports are needed so I can setup a wireless access point on the Garuda machine as I can’t run ethernet cable to it right now for a hardline connection.
> ╭─jason@jason in ~
> ╰─λ garuda-inxi
> System:
> Kernel: 6.8.7-zen1-2-zen arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
> clocksource: tsc avail: hpet,acpi_pm
> parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
> root=UUID=9207ad63-cc79-4c79-bc18-ae3b4f21b823 rw rootflags=subvol=@
> quiet loglevel=3 ibt=off
> Desktop: KDE Plasma v: 6.0.4 tk: Qt v: N/A info: frameworks v: 6.1.0
> wm: kwin_wayland vt: 1 dm: SDDM Distro: Garuda base: Arch Linux
> Machine:
> Type: Desktop System: LENOVO product: 30B8S07700 v: ThinkStation P910
> serial: <superuser required> Chassis: type: 7 serial: <superuser required>
> Mobo: LENOVO model: 1031 v: SBB0M45864 WIN 3305040263908
> serial: <superuser required>
> part-nu: LENOVO_MT_30B8_BU_LENOVO_FM_ThinkStation P910
> uuid: <superuser required> UEFI-[Legacy]: LENOVO v: S02KT34A
> date: 11/11/2016
> CPU:
> Info: model: Intel Xeon E5-2667 v4 bits: 64 type: MT MCP SMP arch: Broadwell
> level: v3 note: check built: 2015-18 process: Intel 14nm family: 6
> model-id: 0x4F (79) stepping: 1 microcode: 0xB000040
> Topology: cpus: 2x cores: 8 tpc: 2 threads: 16 smt: enabled cache:
> L1: 2x 512 KiB (1024 KiB) desc: d-8x32 KiB; i-8x32 KiB L2: 2x 2 MiB (4 MiB)
> desc: 8x256 KiB L3: 2x 25 MiB (50 MiB) desc: 1x25 MiB
> Speed (MHz): avg: 3587 high: 3600 min/max: 1200/3600 scaling:
> driver: intel_cpufreq governor: performance cores: 1: 3600 2: 3600 3: 3600
> 4: 3600 5: 3600 6: 3600 7: 3600 8: 3600 9: 3600 10: 3600 11: 3600 12: 3600
> 13: 3600 14: 3600 15: 3600 16: 3600 17: 3192 18: 3600 19: 3600 20: 3600
> 21: 3600 22: 3600 23: 3600 24: 3600 25: 3600 26: 3600 27: 3600 28: 3600
> 29: 3600 30: 3600 31: 3600 32: 3600 bogomips: 204315
> Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
> Vulnerabilities: <filter>
> Graphics:
> Device-1: AMD Lexa PRO [Radeon 540/540X/550/550X / RX 540X/550/550X]
> vendor: ASUSTeK driver: amdgpu v: kernel arch: GCN-4 code: Arctic Islands
> process: GF 14nm built: 2016-20 pcie: gen: 3 speed: 8 GT/s lanes: 8 ports:
> active: HDMI-A-1 empty: DP-1,DVI-D-1 bus-ID: 01:00.0 chip-ID: 1002:699f
> class-ID: 0300 temp: 28.0 C
> Display: wayland server: X.org v: 1.21.1.13 with: Xwayland v: 23.2.6
> compositor: kwin_wayland driver: X: loaded: amdgpu unloaded: modesetting
> alternate: fbdev,vesa dri: radeonsi gpu: amdgpu display-ID: 0
> Monitor-1: HDMI-A-1 res: 2560x1440 size: N/A modes: N/A
> API: EGL v: 1.5 hw: drv: amd radeonsi platforms: device: 0 drv: radeonsi
> device: 1 drv: swrast surfaceless: drv: radeonsi wayland: drv: radeonsi x11:
> drv: radeonsi inactive: gbm
> API: OpenGL v: 4.6 compat-v: 4.5 vendor: amd mesa v: 24.0.5-arch1.1
> glx-v: 1.4 direct-render: yes renderer: AMD Radeon RX 550 / 550 Series
> (radeonsi polaris12 LLVM 17.0.6 DRM 3.57 6.8.7-zen1-2-zen)
> device-ID: 1002:699f memory: 3.91 GiB unified: no display-ID: :1.0
> API: Vulkan v: 1.3.279 layers: 9 device: 0 type: discrete-gpu name: AMD
> Radeon RX 550 / 550 Series (RADV POLARIS12) driver: mesa radv
> v: 24.0.5-arch1.1 device-ID: 1002:699f surfaces: xcb,xlib,wayland
> device: 1 type: cpu name: llvmpipe (LLVM 17.0.6 256 bits)
> driver: mesa llvmpipe v: 24.0.5-arch1.1 (LLVM 17.0.6)
> device-ID: 10005:0000 surfaces: xcb,xlib,wayland
> Audio:
> Device-1: Intel C610/X99 series HD Audio vendor: Lenovo
> driver: snd_hda_intel v: kernel bus-ID: 00:1b.0 chip-ID: 8086:8d20
> class-ID: 0403
> Device-2: AMD Baffin HDMI/DP Audio [Radeon RX 550 640SP / 560/560X]
> vendor: ASUSTeK driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s
> lanes: 8 bus-ID: 01:00.1 chip-ID: 1002:aae0 class-ID: 0403
> API: ALSA v: k6.8.7-zen1-2-zen status: kernel-api with: aoss
> type: oss-emulator tools: N/A
> Server-1: PipeWire v: 1.0.5 status: active with: 1: pipewire-pulse
> status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
> 4: pw-jack type: plugin tools: pactl,pw-cat,pw-cli,wpctl
> Network:
> Device-1: Intel Ethernet I218-LM vendor: Lenovo driver: e1000e v: kernel
> port: 7020 bus-ID: 00:19.0 chip-ID: 8086:15a0 class-ID: 0200
> IF: eth0 state: down mac: <filter>
> Device-2: Intel I210 Gigabit Network vendor: Lenovo driver: igb v: kernel
> pcie: gen: 1 speed: 2.5 GT/s lanes: 1 port: 5000 bus-ID: 03:00.0
> chip-ID: 8086:1533 class-ID: 0200
> IF: eno1 state: down mac: <filter>
> Info: services: NetworkManager,systemd-timesyncd
> Drives:
> Local Storage: total: 1.82 TiB used: 8.09 GiB (0.4%)
> SMART Message: Unable to run smartctl. Root privileges required.
> ID-1: /dev/sda maj-min: 8:0 vendor: Seagate model: ST2000DM008-2FR102
> size: 1.82 TiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
> tech: HDD rpm: 7200 serial: <filter> fw-rev: 0001 scheme: MBR
> Partition:
> ID-1: / raw-size: 1.82 TiB size: 1.82 TiB (100.00%) used: 8.09 GiB (0.4%)
> fs: btrfs dev: /dev/sda1 maj-min: 8:1
> ID-2: /home raw-size: 1.82 TiB size: 1.82 TiB (100.00%)
> used: 8.09 GiB (0.4%) fs: btrfs dev: /dev/sda1 maj-min: 8:1
> ID-3: /var/log raw-size: 1.82 TiB size: 1.82 TiB (100.00%)
> used: 8.09 GiB (0.4%) fs: btrfs dev: /dev/sda1 maj-min: 8:1
> ID-4: /var/tmp raw-size: 1.82 TiB size: 1.82 TiB (100.00%)
> used: 8.09 GiB (0.4%) fs: btrfs dev: /dev/sda1 maj-min: 8:1
> Swap:
> Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default) zswap: no
> ID-1: swap-1 type: zram size: 125.78 GiB used: 0 KiB (0.0%) priority: 100
> comp: zstd avail: lzo,lzo-rle,lz4,lz4hc,842 max-streams: 32 dev: /dev/zram0
> Sensors:
> System Temperatures: cpu: 26.0 C pch: 32.0 C mobo: N/A gpu: amdgpu
> temp: 28.0 C
> Fan Speeds (rpm): N/A
> Info:
> Memory: total: 128 GiB available: 125.78 GiB used: 3.99 GiB (3.2%)
> Processes: 572 Power: uptime: 2d 14h 59m states: freeze,mem,disk
> suspend: deep avail: s2idle wakeups: 1 hibernate: platform avail: shutdown,
> reboot, suspend, test_resume image: 50.3 GiB services: org_kde_powerdevil,
> power-profiles-daemon, upowerd Init: systemd v: 255 default: graphical
> tool: systemctl
> Packages: pm: pacman pkgs: 1804 libs: 537 tools: octopi,paru Compilers:
> clang: 17.0.6 gcc: 13.2.1 Shell: garuda-inxi default: fish v: 3.7.1
> running-in: konsole inxi: 3.3.34
> warning: database file for 'garuda' does not exist (use '-Sy' to download)
> warning: database file for 'core' does not exist (use '-Sy' to download)
> warning: database file for 'extra' does not exist (use '-Sy' to download)
> warning: database file for 'community' does not exist (use '-Sy' to download)
> warning: database file for 'multilib' does not exist (use '-Sy' to download)
> warning: database file for 'chaotic-aur' does not exist (use '-Sy' to download)
> Garuda (2.6.26-1):
> System install date: 2024-04-26
> Last full system update: 2024-04-26
> Is partially upgraded: No
> Relevant software: snapper NetworkManager dracut
> Windows dual boot: <superuser required>
> Failed units
:
wireless access point for wifi to the machine usb 2.0 works just fine, however, when I got the usb wifi it needs 3.0 for the power factor. I have 8 usb 3.0 compatible ports on the machine and so far all 8 won’t provide power? I am assuming it is just a update needed?
Please
garuda-inxi) as a code block by clicking the preformatted text button (</>) , or put three tildes (~) above and below the textForgive me for my ignorance, however, I don’t see the preformatted option in terminal?
System:
Kernel: 6.8.7-zen1-2-zen arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
clocksource: tsc avail: hpet,acpi_pm
parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
root=UUID=9207ad63-cc79-4c79-bc18-ae3b4f21b823 rw rootflags=subvol=@
quiet loglevel=3 ibt=off
Desktop: KDE Plasma v: 6.0.4 tk: Qt v: N/A info: frameworks v: 6.1.0
wm: kwin_wayland vt: 1 dm: SDDM Distro: Garuda base: Arch Linux
Machine:
Type: Desktop System: LENOVO product: 30B8S07700 v: ThinkStation P910
serial: Chassis: type: 7 serial:
Mobo: LENOVO model: 1031 v: SBB0M45864 WIN 3305040263908
serial:
part-nu: LENOVO_MT_30B8_BU_LENOVO_FM_ThinkStation P910
uuid: UEFI-[Legacy]: LENOVO v: S02KT34A
date: 11/11/2016
CPU:
Info: model: Intel Xeon E5-2667 v4 bits: 64 type: MT MCP SMP arch: Broadwell
level: v3 note: check built: 2015-18 process: Intel 14nm family: 6
model-id: 0x4F (79) stepping: 1 microcode: 0xB000040
Topology: cpus: 2x cores: 8 tpc: 2 threads: 16 smt: enabled cache:
L1: 2x 512 KiB (1024 KiB) desc: d-8x32 KiB; i-8x32 KiB L2: 2x 2 MiB (4 MiB)
desc: 8x256 KiB L3: 2x 25 MiB (50 MiB) desc: 1x25 MiB
Speed (MHz): avg: 3587 high: 3600 min/max: 1200/3600 scaling:
driver: intel_cpufreq governor: performance cores: 1: 3600 2: 3600 3: 3600
4: 3600 5: 3600 6: 3600 7: 3600 8: 3600 9: 3600 10: 3600 11: 3600 12: 3600
13: 3600 14: 3600 15: 3600 16: 3600 17: 3192 18: 3600 19: 3600 20: 3600
21: 3600 22: 3600 23: 3600 24: 3600 25: 3600 26: 3600 27: 3600 28: 3600
29: 3600 30: 3600 31: 3600 32: 3600 bogomips: 204315
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Vulnerabilities:
Graphics:
Device-1: AMD Lexa PRO [Radeon 540/540X/550/550X / RX 540X/550/550X]
vendor: ASUSTeK driver: amdgpu v: kernel arch: GCN-4 code: Arctic Islands
process: GF 14nm built: 2016-20 pcie: gen: 3 speed: 8 GT/s lanes: 8 ports:
active: HDMI-A-1 empty: DP-1,DVI-D-1 bus-ID: 01:00.0 chip-ID: 1002:699f
class-ID: 0300 temp: 28.0 C
Display: wayland server: X.org v: 1.21.1.13 with: Xwayland v: 23.2.6
compositor: kwin_wayland driver: X: loaded: amdgpu unloaded: modesetting
alternate: fbdev,vesa dri: radeonsi gpu: amdgpu display-ID: 0
Monitor-1: HDMI-A-1 res: 2560x1440 size: N/A modes: N/A
API: EGL v: 1.5 hw: drv: amd radeonsi platforms: device: 0 drv: radeonsi
device: 1 drv: swrast surfaceless: drv: radeonsi wayland: drv: radeonsi x11:
drv: radeonsi inactive: gbm
API: OpenGL v: 4.6 compat-v: 4.5 vendor: amd mesa v: 24.0.5-arch1.1
glx-v: 1.4 direct-render: yes renderer: AMD Radeon RX 550 / 550 Series
(radeonsi polaris12 LLVM 17.0.6 DRM 3.57 6.8.7-zen1-2-zen)
device-ID: 1002:699f memory: 3.91 GiB unified: no display-ID: :1.0
API: Vulkan v: 1.3.279 layers: 9 device: 0 type: discrete-gpu name: AMD
Radeon RX 550 / 550 Series (RADV POLARIS12) driver: mesa radv
v: 24.0.5-arch1.1 device-ID: 1002:699f surfaces: xcb,xlib,wayland
device: 1 type: cpu name: llvmpipe (LLVM 17.0.6 256 bits)
driver: mesa llvmpipe v: 24.0.5-arch1.1 (LLVM 17.0.6)
device-ID: 10005:0000 surfaces: xcb,xlib,wayland
Audio:
Device-1: Intel C610/X99 series HD Audio vendor: Lenovo
driver: snd_hda_intel v: kernel bus-ID: 00:1b.0 chip-ID: 8086:8d20
class-ID: 0403
Device-2: AMD Baffin HDMI/DP Audio [Radeon RX 550 640SP / 560/560X]
vendor: ASUSTeK driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s
lanes: 8 bus-ID: 01:00.1 chip-ID: 1002:aae0 class-ID: 0403
API: ALSA v: k6.8.7-zen1-2-zen status: kernel-api with: aoss
type: oss-emulator tools: N/A
Server-1: PipeWire v: 1.0.5 status: active with: 1: pipewire-pulse
status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
4: pw-jack type: plugin tools: pactl,pw-cat,pw-cli,wpctl
Network:
Device-1: Intel Ethernet I218-LM vendor: Lenovo driver: e1000e v: kernel
port: 7020 bus-ID: 00:19.0 chip-ID: 8086:15a0 class-ID: 0200
IF: eth0 state: down mac:
Device-2: Intel I210 Gigabit Network vendor: Lenovo driver: igb v: kernel
pcie: gen: 1 speed: 2.5 GT/s lanes: 1 port: 5000 bus-ID: 03:00.0
chip-ID: 8086:1533 class-ID: 0200
IF: eno1 state: down mac:
Info: services: NetworkManager,systemd-timesyncd
Drives:
Local Storage: total: 1.82 TiB used: 8.09 GiB (0.4%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/sda maj-min: 8:0 vendor: Seagate model: ST2000DM008-2FR102
size: 1.82 TiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
tech: HDD rpm: 7200 serial: fw-rev: 0001 scheme: MBR
Partition:
ID-1: / raw-size: 1.82 TiB size: 1.82 TiB (100.00%) used: 8.09 GiB (0.4%)
fs: btrfs dev: /dev/sda1 maj-min: 8:1
ID-2: /home raw-size: 1.82 TiB size: 1.82 TiB (100.00%)
used: 8.09 GiB (0.4%) fs: btrfs dev: /dev/sda1 maj-min: 8:1
ID-3: /var/log raw-size: 1.82 TiB size: 1.82 TiB (100.00%)
used: 8.09 GiB (0.4%) fs: btrfs dev: /dev/sda1 maj-min: 8:1
ID-4: /var/tmp raw-size: 1.82 TiB size: 1.82 TiB (100.00%)
used: 8.09 GiB (0.4%) fs: btrfs dev: /dev/sda1 maj-min: 8:1
Swap:
Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default) zswap: no
ID-1: swap-1 type: zram size: 125.78 GiB used: 0 KiB (0.0%) priority: 100
comp: zstd avail: lzo,lzo-rle,lz4,lz4hc,842 max-streams: 32 dev: /dev/zram0
Sensors:
System Temperatures: cpu: 26.0 C pch: 32.0 C mobo: N/A gpu: amdgpu
temp: 28.0 C
Fan Speeds (rpm): N/A
Info:
Memory: total: 128 GiB available: 125.78 GiB used: 3.99 GiB (3.2%)
Processes: 572 Power: uptime: 2d 14h 59m states: freeze,mem,disk
suspend: deep avail: s2idle wakeups: 1 hibernate: platform avail: shutdown,
reboot, suspend, test_resume image: 50.3 GiB services: org_kde_powerdevil,
power-profiles-daemon, upowerd Init: systemd v: 255 default: graphical
tool: systemctl
Packages: pm: pacman pkgs: 1804 libs: 537 tools: octopi,paru Compilers:
clang: 17.0.6 gcc: 13.2.1 Shell: garuda-inxi default: fish v: 3.7.1
running-in: konsole inxi: 3.3.34
warning: database file for ‘garuda’ does not exist (use ‘-Sy’ to download)
warning: database file for ‘core’ does not exist (use ‘-Sy’ to download)
warning: database file for ‘extra’ does not exist (use ‘-Sy’ to download)
warning: database file for ‘community’ does not exist (use ‘-Sy’ to download)
warning: database file for ‘multilib’ does not exist (use ‘-Sy’ to download)
warning: database file for ‘chaotic-aur’ does not exist (use ‘-Sy’ to download)
Garuda (2.6.26-1):
System install date: 2024-04-26
Last full system update: 2024-04-26
Is partially upgraded: No
Relevant software: snapper NetworkManager dracut
Windows dual boot:
Failed units:
that sounds like an issue with your bios or the hardware to be honest.
Have you checked on e.g. windows if you’re running into the same issue?
What I find confusing is how you’re saying that the wifi access point needs USB 3 for the additional power output, but works fine on USB 2.
Also what do you mean by “USB 3 compatible”? Are those generic USB 3 ports or are they special in any way?
the ports are usb 3 so they can provide power to usb items that require power from the port itself and right now if i use say a mouse/thumb-drive/keyboard it all works well. However, when i plug in the wifi adapter it doesn’t work. My bios shows 3.0 enabled and working that is why I was wondering if something might be on the OS side of things. I tried the wifi device on a windows machine and it works as it should (not the same machine).
Welcome to the Garuda forum @yetiholder.
If other devices work over your USB ports but not your WiFi, then this is likely a WiFi issue.
Did you have the USB WiFi dongle plugged into your computer when you ran your garuda-inxi command?
Please insert the wifi dongle and run the following command and post the output:
inxi -n
Did you install your system using Ethernet, or was your WiFi working at the time you installed?
Many USB WiFi adapters require that drivers be installed if they don’t use Linux native drivers that come preinstalled with the Linux kernel.
If you use a Garuda live boot disk, is your WiFi detected and working properly in the live environment?
It doesn’t matter if the WiFi dongle works in Windows, the dongle may require special proprietary Linux WiFi drivers to work with Linux.
Are you dual booting with Windows?
We need to know the manufacturer and model of the WiFi chip used in your dongle. What does the Windows device manager identify your particular WiFi chip as?
If you do not currently have Windows installed, do you know the manufacturer and model number of the WiFi dongle you purchased?
How long ago did you purchase this WiFi dongle?
Was this wifi dongle working correctly with Garuda in the past?
If so when did it break?
Has this wifi dongle worked with other Linux distros in the past without having to install Linux drivers?
We need the exact identity of the manufacturer and model number of the chip contained in your WiFi dongle.
Example:
Realtek RTL8821AU
Mediatek Mt7921e
In the case of Realtek WiFi adapters, many require the Installation of proprietary Realtek wifi drivers.
Most of Mediatek’s WiFi drivers are contained in the kernel. However, in many of Mediatek’s most recent releases the driver is not functioning correctly yet.
Many times testing different kernels will resolve WiFi problems created by a recent kernel update, so it pays to test at least the linux and linux-lts kernels.
Please do your best to answer all questions put to you.
Again, welcome to the Garuda community @yetiholder.
Edit:
I now notice your system install date and your last update were one and the same:
2024-04-26
So I assume you have not used your system on the internet or updated since April.
Is this correct?
Did you perform an offline install of Garuda?
Using a system this outdated is not recommended for security reasons if you are accessing the Internet in any way. You should probably download a current Garuda ISO from a machine with internet access, then burn the ISO to a USB thumb drive. Test if your WiFi is working correctly on a new ISO image of Garuda. If this updated Garuda image has a working internet connection, you may be better off simply reinstalling Garuda again. Updating a system that is so out of date can sometimes be complex for an inexperienced user, and you may be better off simply making a fresh start of things.
This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.