I'm having problems not just with steam, but with Heroic Games Launcher as well, no games start, but they used to. I don't know what happened, but I really need help.
Failure: compatibility tool failed - This is what it says on steam
I'm having problems not just with steam, but with Heroic Games Launcher as well, no games start, but they used to. I don't know what happened, but I really need help.
Failure: compatibility tool failed - This is what it says on steam
Hello Garuda users.
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System:
Kernel: 6.4.2-zen1-1-zen arch: x86_64 bits: 64 compiler: gcc v: 13.1.1
parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
root=UUID=ad828494-ac6f-4f26-bbc3-dbc725de9842 rw rootflags=subvol=@
quiet quiet rd.udev.log_priority=3 vt.global_cursor_default=0 loglevel=3
ibt=off
Desktop: KDE Plasma v: 5.27.6 tk: Qt v: 5.15.10 wm: kwin_x11 vt: 2
dm: SDDM Distro: Garuda Linux base: Arch Linux
Machine:
Type: Desktop Mobo: ASUSTeK model: PRIME H310M-K R2.0 v: Rev X.0x
serial: <superuser required> UEFI: American Megatrends v: 1605
date: 07/14/2020
CPU:
Info: model: Intel Core i5-9400F bits: 64 type: MCP arch: Coffee Lake
gen: core 9 level: v3 note: check built: 2018 process: Intel 14nm family: 6
model-id: 0x9E (158) stepping: 0xA (10) microcode: 0xF2
Topology: cpus: 1x cores: 6 smt: <unsupported> cache: L1: 384 KiB
desc: d-6x32 KiB; i-6x32 KiB L2: 1.5 MiB desc: 6x256 KiB L3: 9 MiB
desc: 1x9 MiB
Speed (MHz): avg: 3753 high: 3913 min/max: 800/4100 scaling:
driver: intel_pstate governor: powersave cores: 1: 3902 2: 3913 3: 3900
4: 3001 5: 3907 6: 3900 bogomips: 34798
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Vulnerabilities: <filter>
Graphics:
Device-1: NVIDIA TU106 [GeForce GTX 1650] vendor: ASUSTeK driver: nvidia
v: 535.54.03 alternate: nouveau,nvidia_drm non-free: 530.xx+
status: current (as of 2023-05) arch: Turing code: TUxxx
process: TSMC 12nm FF built: 2018-22 pcie: gen: 3 speed: 8 GT/s lanes: 16
bus-ID: 01:00.0 chip-ID: 10de:1f0a class-ID: 0300
Device-2: Microdia Integrated Camera driver: uvcvideo type: USB rev: 2.0
speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-4:2 chip-ID: 0c45:64ab
class-ID: 0e02
Display: x11 server: X.Org v: 21.1.8 with: Xwayland v: 23.1.2
compositor: kwin_x11 driver: X: loaded: nvidia gpu: nvidia display-ID: :0
screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 92 s-size: 530x301mm (20.87x11.85")
s-diag: 610mm (24")
Monitor-1: HDMI-0 res: 1920x1080 dpi: 92 size: 528x297mm (20.79x11.69")
diag: 606mm (23.85") modes: N/A
API: OpenGL v: 4.6.0 NVIDIA 535.54.03 renderer: NVIDIA GeForce GTX
1650/PCIe/SSE2 direct-render: Yes
Audio:
Device-1: Intel 200 Series PCH HD Audio vendor: ASUSTeK
driver: snd_hda_intel v: kernel alternate: snd_soc_avs bus-ID: 00:1f.3
chip-ID: 8086:a2f0 class-ID: 0403
Device-2: NVIDIA TU106 High Definition Audio vendor: ASUSTeK
driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16
bus-ID: 01:00.1 chip-ID: 10de:10f9 class-ID: 0403
Device-3: C-Media Audio Adapter (Unitek Y-247A)
driver: cmedia_hs100b,snd-usb-audio,usbhid type: USB rev: 1.1 speed: 12 Mb/s
lanes: 1 mode: 1.1 bus-ID: 1-7:5 chip-ID: 0d8c:0014 class-ID: 0300
API: ALSA v: k6.4.2-zen1-1-zen status: kernel-api with: aoss
type: oss-emulator tools: N/A
Server-1: PipeWire v: 0.3.72 status: active with: 1: pipewire-pulse
status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
4: pw-jack type: plugin tools: pactl,pw-cat,pw-cli,wpctl
Network:
Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
vendor: ASUSTeK PRIME B450M-A driver: r8169 v: kernel pcie: gen: 1
speed: 2.5 GT/s lanes: 1 port: d000 bus-ID: 03:00.0 chip-ID: 10ec:8168
class-ID: 0200
IF: enp3s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives:
Local Storage: total: 1.13 TiB used: 217.34 GiB (18.8%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/sda maj-min: 8:0 vendor: A-Data model: SU630 size: 223.57 GiB
block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s tech: SSD
serial: <filter> fw-rev: 3R17 scheme: GPT
ID-2: /dev/sdb maj-min: 8:16 vendor: Toshiba model: HDWD110
size: 931.51 GiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
tech: HDD rpm: 7200 serial: <filter> fw-rev: A8R0 scheme: GPT
Partition:
ID-1: / raw-size: 92.24 GiB size: 92.24 GiB (100.00%)
used: 26.49 GiB (28.7%) fs: btrfs dev: /dev/sda5 maj-min: 8:5
ID-2: /boot/efi raw-size: 100 MiB size: 96 MiB (96.00%)
used: 26.7 MiB (27.8%) fs: vfat dev: /dev/sda1 maj-min: 8:1
ID-3: /home raw-size: 92.24 GiB size: 92.24 GiB (100.00%)
used: 26.49 GiB (28.7%) fs: btrfs dev: /dev/sda5 maj-min: 8:5
ID-4: /var/log raw-size: 92.24 GiB size: 92.24 GiB (100.00%)
used: 26.49 GiB (28.7%) fs: btrfs dev: /dev/sda5 maj-min: 8:5
ID-5: /var/tmp raw-size: 92.24 GiB size: 92.24 GiB (100.00%)
used: 26.49 GiB (28.7%) fs: btrfs dev: /dev/sda5 maj-min: 8:5
Swap:
Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default)
ID-1: swap-1 type: zram size: 7.69 GiB used: 3.77 GiB (48.9%)
priority: 100 dev: /dev/zram0
Sensors:
System Temperatures: cpu: 44.0 C mobo: N/A gpu: nvidia temp: 44 C
Fan Speeds (RPM): N/A gpu: nvidia fan: 36%
Info:
Processes: 284 Uptime: 1h 11m wakeups: 0 Memory: available: 7.69 GiB
used: 3.82 GiB (49.7%) Init: systemd v: 253 default: graphical
tool: systemctl Compilers: gcc: 13.1.1 Packages: pm: pacman pkgs: 1806
libs: 515 tools: octopi,pamac,paru Shell: fish v: 3.6.1 default: Bash
v: 5.1.16 running-in: konsole inxi: 3.3.27
Garuda (2.6.16-1):
System install date: 2023-07-07
Last full system update: 2023-07-08
Is partially upgraded: No
Relevant software: snapper NetworkManager dracut nvidia-dkms
Windows dual boot: Probably (Run as root to verify)
Failed units:
I don’t know anything about Steam…
A search brought me here. If you want to try …
My issue is that the tool itself fails, not that it isnt configured correctly
Maybe try to ask that on Reddit in r/steam or better in r/linux_gaming or so. Heroric Game Launcher might also have it's own subreddit.
Some here might be gamers, but maybe it's not enough people. Especially not enough which had the same problem. Though, it sounds familiar.
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