Severe lock-ups

Issues & Assistance Unsupported Software (AUR & Other)
1

System locks up/crashes when starting most games. Optimus Laptop.

Thinking it was something i've done, and made worse, by tinkering and fumbling, i've done another fresh install of Garuda, and completely wiped all my Steam folders, starting from a clean system.

Started by installing Dota 2 for testing, as it allows specifically selecting Vulkan/GL, and is Linux native, to rule out Proton issues. (any smaller games for this?)

First run, the game freezes at Valve logo (Audio continues). SysRq + R, E will get me back to login screen (How do I re-start the wifi network after login?)

After reboot, and starting Dota 2 again, the game loads and I can access settings, and see that Vulkan is activated. I went to start a bot match, but the game had already frozen (mouse still working, cannot alt+tab or alt+f4)

For testing, I installed Ubuntu 22.10 on another partition, and don't have this issue. The nvidia-settings on Ubuntu also shows me settings for prime-offloading, Garuda does not.

Really stuck here! Thanks guys.

```text
System:
  Kernel: 6.0.10-zen2-1-zen arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
    parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen root=UUID=6ca60521-1e7b-42e6-baa3-258a2e6c5c75
    rw rootflags=subvol=@ quiet quiet splash rd.udev.log_priority=3 vt.global_cursor_default=0
    loglevel=3 ibt=off
  Desktop: KDE Plasma v: 5.26.4 tk: Qt v: 5.15.7 info: latte-dock wm: kwin_x11 vt: 1 dm: SDDM
    Distro: Garuda Linux base: Arch Linux
Machine:
  Type: Laptop System: Micro-Star product: GE72VR 6RF v: REV:1.0 serial: <superuser required>
    Chassis: type: 10 serial: <superuser required>
  Mobo: Micro-Star model: MS-179B v: REV:1.0 serial: <superuser required>
    UEFI: American Megatrends v: E179BIMS.10E date: 01/16/2018
Battery:
  ID-1: BAT1 charge: 40.6 Wh (91.0%) condition: 44.6/53.4 Wh (83.5%) volts: 12.0 min: 10.9
    model: MSI Corp. MS-179B type: Li-ion serial: N/A status: not charging
CPU:
  Info: model: Intel Core i7-6700HQ bits: 64 type: MT MCP arch: Skylake-S gen: core 6 level: v3
    note: check built: 2015 process: Intel 14nm family: 6 model-id: 0x5E (94) stepping: 3
    microcode: 0xF0
  Topology: cpus: 1x cores: 4 tpc: 2 threads: 8 smt: enabled cache: L1: 256 KiB
    desc: d-4x32 KiB; i-4x32 KiB L2: 1024 KiB desc: 4x256 KiB L3: 6 MiB desc: 1x6 MiB
  Speed (MHz): avg: 3129 high: 3199 min/max: 800/3500 scaling: driver: intel_pstate
    governor: performance cores: 1: 3104 2: 3101 3: 3101 4: 3197 5: 3101 6: 3132 7: 3100 8: 3199
    bogomips: 41599
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities:
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable
  Type: meltdown mitigation: PTI
  Type: mmio_stale_data mitigation: Clear CPU buffers; SMT vulnerable
  Type: retbleed mitigation: IBRS
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: IBRS, IBPB: conditional, RSB filling, PBRSB-eIBRS: Not affected
  Type: srbds mitigation: Microcode
  Type: tsx_async_abort mitigation: TSX disabled
Graphics:
  Device-1: Intel HD Graphics 530 vendor: Micro-Star MSI driver: i915 v: kernel arch: Gen-9
    process: Intel 14n built: 2015-16 ports: active: eDP-1 empty: DP-1,HDMI-A-1,HDMI-A-2
    bus-ID: 00:02.0 chip-ID: 8086:191b class-ID: 0300
  Device-2: NVIDIA GP106M [GeForce GTX 1060 Mobile] vendor: Micro-Star MSI driver: nvidia
    v: 525.60.11 alternate: nouveau,nvidia_drm non-free: 520.xx+ status: current (as of 2022-10)
    arch: Pascal code: GP10x process: TSMC 16nm built: 2016-21 pcie: gen: 1 speed: 2.5 GT/s
    lanes: 16 link-max: gen: 3 speed: 8 GT/s bus-ID: 01:00.0 chip-ID: 10de:1c20 class-ID: 0300
  Display: x11 server: X.Org v: 21.1.4 with: Xwayland v: 22.1.5 compositor: kwin_x11 driver: X:
    loaded: modesetting,nvidia unloaded: nouveau alternate: fbdev,intel,nv,vesa dri: iris gpu: i915
    display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22") s-diag: 582mm (22.93")
  Monitor-1: eDP-1 model: LG Display 0x0469 built: 2014 res: 1920x1080 hz: 60 dpi: 128 gamma: 1.2
    size: 382x215mm (15.04x8.46") diag: 438mm (17.3") ratio: 16:9 modes: 1920x1080
  API: OpenGL v: 4.6 Mesa 22.2.3 renderer: Mesa Intel HD Graphics 530 (SKL GT2)
    direct render: Yes
Audio:
  Device-1: Intel 100 Series/C230 Series Family HD Audio vendor: Micro-Star MSI
    driver: snd_hda_intel v: kernel bus-ID: 00:1f.3 chip-ID: 8086:a170 class-ID: 0403
  Device-2: NVIDIA GP106 High Definition Audio vendor: Micro-Star MSI driver: snd_hda_intel
    v: kernel pcie: speed: Unknown lanes: 63 link-max: gen: 6 speed: 64 GT/s bus-ID: 01:00.1
    chip-ID: 10de:10f1 class-ID: 0403
  Sound API: ALSA v: k6.0.10-zen2-1-zen running: yes
  Sound Server-1: PulseAudio v: 16.1 running: no
  Sound Server-2: PipeWire v: 0.3.61 running: yes
Network:
  Device-1: Intel Wireless 3165 driver: iwlwifi v: kernel pcie: g
en: 1 speed: 2.5 GT/s lanes: 1
    bus-ID: 02:00.0 chip-ID: 8086:3165 class-ID: 0280
  IF: wlp2s0 state: up mac: <filter>
  Device-2: Qualcomm Atheros Killer E2400 Gigabit Ethernet vendor: Micro-Star MSI driver: alx
    v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1 port: d000 bus-ID: 03:00.0 chip-ID: 1969:e0a1
    class-ID: 0200
  IF: enp3s0 state: down mac: <filter>
Bluetooth:
  Device-1: Intel Bluetooth wireless interface type: USB driver: btusb v: 0.8 bus-ID: 1-10:5
    chip-ID: 8087:0a2a class-ID: e001
  Report: bt-adapter ID: hci0 rfk-id: 0 state: up address: <filter>
Drives:
  Local Storage: total: 4.55 TiB used: 1005.2 GiB (21.6%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Crucial model: CT1000P5SSD8 size: 931.51 GiB
    block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter>
    rev: P4CR324 temp: 56.9 C scheme: GPT
  ID-2: /dev/sda maj-min: 8:0 vendor: Samsung model: SSD 870 QVO 4TB size: 3.64 TiB block-size:
    physical: 512 B logical: 512 B speed: 6.0 Gb/s type: SSD serial: <filter> rev: 2B6Q scheme: GPT
Partition:
  ID-1: / raw-size: 292.97 GiB size: 292.97 GiB (100.00%) used: 31.65 GiB (10.8%) fs: btrfs
    dev: /dev/nvme0n1p2 maj-min: 259:2
  ID-2: /boot/efi raw-size: 1001 MiB size: 999 MiB (99.80%) used: 133.3 MiB (13.3%) fs: vfat
    dev: /dev/nvme0n1p1 maj-min: 259:1
  ID-3: /home raw-size: 292.97 GiB size: 292.97 GiB (100.00%) used: 31.65 GiB (10.8%) fs: btrfs
    dev: /dev/nvme0n1p2 maj-min: 259:2
  ID-4: /var/log raw-size: 292.97 GiB size: 292.97 GiB (100.00%) used: 31.65 GiB (10.8%)
    fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
  ID-5: /var/tmp raw-size: 292.97 GiB size: 292.97 GiB (100.00%) used: 31.65 GiB (10.8%)
    fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
Swap:
  Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default)
  ID-1: swap-1 type: zram size: 15.5 GiB used: 4.2 MiB (0.0%) priority: 100 dev: /dev/zram0
Sensors:
  System Temperatures: cpu: 55.0 C pch: 62.5 C mobo: N/A
  Fan Speeds (RPM): N/A
Info:
  Processes: 281 Uptime: 11m wakeups: 1 Memory: 15.5 GiB used: 4.07 GiB (26.3%) Init: systemd
  v: 252 default: graphical tool: systemctl Compilers: gcc: 12.2.0 clang: 14.0.6 Packages:
  pm: pacman pkgs: 2085 libs: 571 tools: octopi,paru Client: shell wrapper v: 5.1.16-release
  inxi: 3.3.23
Garuda (2.6.10-1):
  System install date:     2022-12-03
  Last full system update: 2022-12-03
  Is partially upgraded:   No
  Relevant software:       NetworkManager
  Windows dual boot:       No/Undetected
  Snapshots:               Snapper
  Failed units:            
```
2

Not sure why this has been moved to Unsupported Software. It is a fresh install of Garuda. Nothing added that wasn't in the initial setup assistant, except Dota 2, for testing.

3

Do you start the games with prime-run?

1 Like
4

Normally, if it's an intensive game I would, but this is a clean install, and I haven't forcibly invoked use of the NV GPU. Either way, it's shouldn't normally lock up like this. :-/

5

If you only have problems with games, or other specific application, and all other applications work fine, then the issue is with that specific program. We can’t know how to support every program on the planet :person_shrugging:

3 Likes
6

There were a lot of games (I don't run anything else GPU intensive on this machine), that were producing the same issue, hence completely wiping everything, and starting from a clean install.

Dota 2 is just the first one tested after a clean install, update, and reboot, which should be working fine, as it does on the Ubuntu partition, and my Steam Deck.

7

I've now tried a few games using Intel and NV GPU's, and I still can't see any pattern.

glxgears seems fine on both GPUs

Age of Mythology: both GPU's, working
Ashes of the Singularity Escalation: NV, lockup after a few mins of gameplay
Baldurs Gate Enhanced: Intel, working
Skyrim SE: NV, working
Fallout New Vegas: NV, working
GTA5: NV, working
Sims 4: Intel, lockup during menu (no user interaction). NV lockup after few mins of gameplay
X2 Threat: Intel, working, NV Lockup during loading.

Audio continues playing, including from web streaming in background, for a minute (until buffer empty?)

Once, using SysRq+E to return to login, and selecting Restart,the Garuda busy anim froze, no further response to any SysRq combos, but mouse pointer still active. System shutdown after brief press of Power button.

I honestly have no idea how to find out what is going on. I can't see any terminal output as I can't switch to it after a freeze. I have no idea what logs to check.