Hey guys I just picked up an Neptune HX99G from Minisforum for one of my employees at work and it refuses to recognize the onboard bluetooth. It’s a complete AMD system and uses the RZ608 for wireless. Everything I can find online references the 5.13-ish kernel being an issue which is obviously ages old at this point. Not sure where to go from here. I ordered a simple tp-link bluetooth adapter that’s verified working from Amazon so it’s not super vital but I’m annoyed I can’t seem to get it to work. I tried a few different kernels including mainline and lts with no dice. The bluetooth manager just refuses to start because it can’t find a relevant device on the system.
(will add inxi when I’m back at the office in the AM)
Any suggestions? 
Edit: Back at the office and have access to the pc again.
Here is the INXI
System:
Kernel: 6.11.1-zen1-1-zen arch: x86_64 bits: 64 compiler: gcc v: 14.2.1
clocksource: tsc avail: acpi_pm
parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
root=UUID=a5f353c2-0aaf-48fb-b060-e3d384196619 rw rootflags=subvol=@
quiet loglevel=3 ibt=off
Desktop: KDE Plasma v: 6.1.5 tk: Qt v: N/A info: frameworks v: 6.6.0
wm: kwin_wayland vt: 1 dm: SDDM Distro: Garuda base: Arch Linux
Machine:
Type: Desktop System: Micro (HK) Tech product: HX99G v: N/A serial: <filter>
Mobo: Shenzhen Meigao Equipment model: F7BAA serial: <filter>
uuid: 05561680-295d-11ef-8cf5-7914e43a2000 UEFI: American Megatrends LLC.
v: 0.18 date: 10/23/2023
CPU:
Info: model: AMD Ryzen 9 6900HX with Radeon Graphics socket: FP7 bits: 64
type: MT MCP arch: Zen 3+ gen: 3 level: v3 note: check built: 2022
process: TSMC n6 (7nm) family: 0x19 (25) model-id: 0x44 (68) stepping: 1
microcode: 0xA404102
Topology: cpus: 1x dies: 1 clusters: 1 cores: 8 threads: 16 tpc: 2
smt: enabled cache: L1: 512 KiB desc: d-8x32 KiB; i-8x32 KiB L2: 4 MiB
desc: 8x512 KiB L3: 16 MiB desc: 1x16 MiB
Speed (MHz): avg: 400 min/max: 400/4935 boost: enabled
base/boost: 3300/4925 scaling: driver: amd-pstate-epp governor: performance
volts: 1.2 V ext-clock: 100 MHz cores: 1: 400 2: 400 3: 400 4: 400 5: 400
6: 400 7: 400 8: 400 9: 400 10: 400 11: 400 12: 400 13: 400 14: 400
15: 400 16: 400 bogomips: 105391
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
Vulnerabilities: <filter>
Graphics:
Device-1: Advanced Micro Devices [AMD/ATI] Navi 23 [Radeon RX 6600/6600
XT/6600M] driver: amdgpu v: kernel arch: RDNA-2 code: Navi-2x
process: TSMC n7 (7nm) built: 2020-22 pcie: gen: 4 speed: 16 GT/s
lanes: 16 ports: active: HDMI-A-1 empty: DP-1, DP-2, HDMI-A-2, Writeback-1
bus-ID: 03:00.0 chip-ID: 1002:73ff class-ID: 0300
Device-2: Advanced Micro Devices [AMD/ATI] Rembrandt [Radeon 680M]
driver: amdgpu v: kernel arch: RDNA-2 code: Navi-2x process: TSMC n7 (7nm)
built: 2020-22 pcie: gen: 4 speed: 16 GT/s lanes: 16 ports: active: none
empty: DP-3, DP-4, DP-5, DP-6, DP-7, DP-8, DP-9, Writeback-2, eDP-1
bus-ID: e8:00.0 chip-ID: 1002:1681 class-ID: 0300 temp: 34.0 C
Display: wayland server: X.org v: 1.21.1.13 with: Xwayland v: 24.1.2
compositor: kwin_wayland driver: X: loaded: amdgpu
unloaded: modesetting,radeon alternate: fbdev,vesa dri: radeonsi
gpu: amdgpu display-ID: 0
Monitor-1: HDMI-A-1 model: LG (GoldStar) MP59HT serial: <filter>
built: 2015 res: 1920x1080 dpi: 102 gamma: 1.2 size: 480x270mm (18.9x10.63")
diag: 551mm (21.7") ratio: 16:9 modes: max: 1920x1080 min: 720x400
API: Vulkan v: 1.3.295 layers: 3 device: 0 type: discrete-gpu name: AMD
Radeon RX 6600M (RADV NAVI23) driver: mesa radv v: 24.2.3-arch1.1
device-ID: 1002:73ff surfaces: xcb,xlib,wayland device: 1
type: integrated-gpu name: AMD Radeon 680M (RADV REMBRANDT)
driver: mesa radv v: 24.2.3-arch1.1 device-ID: 1002:1681
surfaces: xcb,xlib,wayland device: 2 type: cpu name: llvmpipe (LLVM
18.1.8 256 bits) driver: mesa llvmpipe v: 24.2.3-arch1.1 (LLVM 18.1.8)
device-ID: 10005:0000 surfaces: xcb,xlib,wayland
API: EGL Message: EGL data requires eglinfo. Check --recommends.
Audio:
Device-1: Advanced Micro Devices [AMD/ATI] Navi 21/23 HDMI/DP Audio
driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16
bus-ID: 03:00.1 chip-ID: 1002:ab28 class-ID: 0403
Device-2: Advanced Micro Devices [AMD/ATI] Rembrandt Radeon High
Definition Audio driver: snd_hda_intel v: kernel pcie: gen: 4
speed: 16 GT/s lanes: 16 bus-ID: e8:00.1 chip-ID: 1002:1640 class-ID: 0403
Device-3: Advanced Micro Devices [AMD] ACP/ACP3X/ACP6x Audio Coprocessor
driver: snd_pci_acp6x v: kernel alternate: snd_pci_acp3x, snd_rn_pci_acp3x,
snd_pci_acp5x, snd_acp_pci, snd_rpl_pci_acp6x, snd_pci_ps,
snd_sof_amd_renoir, snd_sof_amd_rembrandt, snd_sof_amd_vangogh,
snd_sof_amd_acp63 pcie: gen: 4 speed: 16 GT/s lanes: 16 bus-ID: e8:00.5
chip-ID: 1022:15e2 class-ID: 0480
Device-4: Advanced Micro Devices [AMD] Family 17h/19h HD Audio
vendor: Realtek driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s
lanes: 16 bus-ID: e8:00.6 chip-ID: 1022:15e3 class-ID: 0403
Device-5: C-Media Audio Adapter (Unitek Y-247A)
driver: cmedia_hs100b,snd-usb-audio,usbhid type: USB rev: 1.1 speed: 12 Mb/s
lanes: 1 mode: 1.1 bus-ID: 3-3:2 chip-ID: 0d8c:0014 class-ID: 0300
API: ALSA v: k6.11.1-zen1-1-zen status: kernel-api tools: N/A
Server-1: PipeWire v: 1.2.5 status: active with: 1: pipewire-pulse
status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
4: pw-jack type: plugin tools: pactl,pw-cat,pw-cli,wpctl
Network:
Device-1: Intel Ethernet I226-V driver: igc v: kernel pcie: gen: 2
speed: 5 GT/s lanes: 1 port: N/A bus-ID: 04:00.0 chip-ID: 8086:125c
class-ID: 0200
IF: enp4s0 state: down mac: <filter>
Device-2: MEDIATEK MT7921 802.11ax PCI Express Wireless Network Adapter
driver: mt7921e v: kernel pcie: gen: 2 speed: 5 GT/s lanes: 1
bus-ID: 06:00.0 chip-ID: 14c3:7961 class-ID: 0280
IF: wlp6s0 state: up mac: <filter>
Info: services: NetworkManager, smbd, systemd-timesyncd, wpa_supplicant
Bluetooth:
Device-1: MediaTek Wireless_Device driver: btusb v: 0.8 type: USB rev: 2.1
speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 5-3:4 chip-ID: 0e8d:7961
class-ID: e001 serial: <filter>
Report: btmgmt ID: hci0 rfk-id: 0 state: up address: N/A
Drives:
Local Storage: total: 953.87 GiB used: 11.58 GiB (1.2%)
SMART Message: Required tool smartctl not installed. Check --recommends
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Kingston model: OM8PGP41024Q-A0
size: 953.87 GiB block-size: physical: 512 B logical: 512 B speed: 63.2 Gb/s
lanes: 4 tech: SSD serial: <filter> fw-rev: ELFK0S.6 temp: 39.9 C
scheme: GPT
Partition:
ID-1: / raw-size: 953.57 GiB size: 953.57 GiB (100.00%)
used: 11.58 GiB (1.2%) fs: btrfs block-size: 4096 B dev: /dev/nvme0n1p2
maj-min: 259:2
ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
used: 584 KiB (0.2%) fs: vfat block-size: 512 B dev: /dev/nvme0n1p1
maj-min: 259:1
ID-3: /home raw-size: 953.57 GiB size: 953.57 GiB (100.00%)
used: 11.58 GiB (1.2%) fs: btrfs block-size: 4096 B dev: /dev/nvme0n1p2
maj-min: 259:2
ID-4: /var/log raw-size: 953.57 GiB size: 953.57 GiB (100.00%)
used: 11.58 GiB (1.2%) fs: btrfs block-size: 4096 B dev: /dev/nvme0n1p2
maj-min: 259:2
ID-5: /var/tmp raw-size: 953.57 GiB size: 953.57 GiB (100.00%)
used: 11.58 GiB (1.2%) fs: btrfs block-size: 4096 B dev: /dev/nvme0n1p2
maj-min: 259:2
Swap:
Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default) zswap: no
ID-1: swap-1 type: zram size: 62.08 GiB used: 0 KiB (0.0%) priority: 100
comp: zstd avail: lzo,lzo-rle,lz4,lz4hc,842 max-streams: 16 dev: /dev/zram0
Sensors:
System Temperatures: cpu: 38.9 C mobo: N/A
Fan Speeds (rpm): N/A
GPU: device: amdgpu temp: 37.0 C mem: 36.0 C fan: 0 watts: 4.00
device: amdgpu temp: 35.0 C
Info:
Memory: total: 64 GiB note: est. available: 62.08 GiB used: 2.5 GiB (4.0%)
Processes: 369 Power: uptime: 10m states: freeze,mem,disk suspend: deep
avail: s2idle wakeups: 0 hibernate: platform avail: shutdown, reboot,
suspend, test_resume image: 24.82 GiB services: org_kde_powerdevil,upowerd
Init: systemd v: 256 default: graphical tool: systemctl
Packages: pm: pacman pkgs: 1195 libs: 390 tools: octopi Compilers: N/A
Shell: garuda-inxi default: Bash v: 5.2.37 running-in: konsole inxi: 3.3.36
Garuda (2.6.26-1):
System install date: 2024-10-01
Last full system update: 2024-10-02 ↻
Is partially upgraded: No
Relevant software: snapper NetworkManager dracut
Windows dual boot: No/Undetected
Failed units: