Portable hdd

This started about 2 to 3 days ago portable hdd was working fine then the error started. Hard drive works fine on Windows 10 and Pop os but not on endeavouros kde or lxde and Garuda. Any idea what going on. I believe its formatted in ntfs as i used windows at the time i got it. Drive is almost full if that matters

An error occurred while accessing ‘Blue Harddrive’, the system responded: The requested operation has failed: Error mounting /dev/sdc1 at /run/media/crap/Blue Harddrive: wrong fs type, bad option, bad superblock on /dev/sdc1, missing codepage or helper program, or other error

Kernel: 6.6.9-zen1-1-zen arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
clocksource: tsc available: hpet,acpi_pm
parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
root=UUID=f4654eea-9d78-4538-aa68-df16e79531d4 rw rootflags=subvol=@
quiet quiet rd.udev.log_priority=3 vt.global_cursor_default=0 loglevel=3
Desktop: KDE Plasma v: 5.27.10 tk: Qt v: 5.15.11 wm: kwin_x11 vt: 2
dm: SDDM Distro: Garuda Linux base: Arch Linux
Type: Desktop Mobo: MSI model: 760GM-P34(FX) (MS-7641) v: 4.0
serial: <superuser required> BIOS: American Megatrends v: 17.18B3
date: 03/13/2014
Info: model: AMD FX-4300 bits: 64 type: MT MCP arch: Piledriver level: v2
built: 2012-13 process: GF 32nm family: 0x15 (21) model-id: 2 stepping: 0
microcode: 0x6000852
Topology: cpus: 1x cores: 4 smt: enabled cache: L1: 192 KiB
desc: d-4x16 KiB; i-2x64 KiB L2: 4 MiB desc: 2x2 MiB L3: 4 MiB desc: 1x4 MiB
Speed (MHz): avg: 1480 high: 1511 min/max: 1400/3800 boost: enabled
scaling: driver: acpi-cpufreq governor: schedutil cores: 1: 1400 2: 1511
3: 1505 4: 1505 bogomips: 32679
Flags: avx ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
Vulnerabilities: <filter>
Device-1: NVIDIA GM107 [GeForce GTX 750 Ti] vendor: eVga.com. driver: nvidia
v: 545.29.06 alternate: nouveau,nvidia_drm non-free: 545.xx+ status: current
(as of 2023-10; EOL~2026-12-xx) arch: Maxwell code: GMxxx
process: TSMC 28nm built: 2014-2019 pcie: gen: 2 speed: 5 GT/s lanes: 16
ports: active: none off: HDMI-A-1 empty: DP-1,DVI-I-1 bus-ID: 01:00.0
chip-ID: 10de:1380 class-ID: 0300
Display: x11 server: X.Org v: 21.1.10 with: Xwayland v: 23.2.3
compositor: kwin_x11 driver: X: loaded: nvidia unloaded: modesetting
alternate: fbdev,nouveau,nv,vesa gpu: nvidia,nvidia-nvswitch
display-ID: :0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 30 s-size: 1626x914mm (64.02x35.98")
s-diag: 1865mm (73.44")
Monitor-1: HDMI-A-1 mapped: HDMI-0 note: disabled
model: Toshiba TOSHIBA-TV serial: <filter> built: 2016 res: 1920x1080 hz: 60
dpi: 30 gamma: 1.2 size: 1600x900mm (62.99x35.43") diag: 1836mm (72.3")
ratio: 16:9 modes: max: 1920x1080 min: 640x480
API: EGL v: 1.5 hw: drv: nvidia platforms: device: 0 drv: nvidia device: 2
drv: swrast gbm: drv: nvidia surfaceless: drv: nvidia x11: drv: nvidia
inactive: wayland,device-1
API: OpenGL v: 4.6.0 compat-v: 4.5 vendor: nvidia mesa v: 545.29.06
glx-v: 1.4 direct-render: yes renderer: NVIDIA GeForce GTX 750 Ti/PCIe/SSE2
memory: 1.95 GiB
API: Vulkan v: 1.3.274 layers: 1 device: 0 type: discrete-gpu name: NVIDIA
GeForce GTX 750 Ti driver: nvidia v: 545.29.06 device-ID: 10de:1380
surfaces: xcb,xlib
Device-1: AMD SBx00 Azalia vendor: Micro-Star MSI driver: snd_hda_intel
v: kernel bus-ID: 00:14.2 chip-ID: 1002:4383 class-ID: 0403
Device-2: NVIDIA GM107 High Definition Audio [GeForce 940MX]
vendor: eVga.com. driver: snd_hda_intel v: kernel pcie: gen: 2 speed: 5 GT/s
lanes: 16 bus-ID: 01:00.1 chip-ID: 10de:0fbc class-ID: 0403
API: ALSA v: k6.6.9-zen1-1-zen status: kernel-api tools: N/A
Server-1: PipeWire v: 1.0.0 status: active with: 1: pipewire-pulse
status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
4: pw-jack type: plugin tools: pactl,pw-cat,pw-cli,wpctl
Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
vendor: Micro-Star MSI driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s
lanes: 1 port: e800 bus-ID: 02:00.0 chip-ID: 10ec:8168 class-ID: 0200
IF: enp2s0 state: up speed: 100 Mbps duplex: full mac: <filter>
Device-1: Realtek Bluetooth Radio driver: btusb v: 0.8 type: USB rev: 1.1
speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 4-1:2 chip-ID: 0bda:8771
class-ID: e001 serial: <filter>
Report: btmgmt ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 5.1
lmp-v: 10 status: discoverable: no pairing: no class-ID: 7c0104
Local Storage: total: 3.13 TiB used: 56.4 GiB (1.8%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/sda maj-min: 8:0 vendor: Seagate model: ST3320413AS
size: 298.09 GiB block-size: physical: 512 B logical: 512 B speed: 3.0 Gb/s
tech: HDD rpm: 7200 serial: <filter> fw-rev: JC66 scheme: MBR
ID-2: /dev/sdb maj-min: 8:16 vendor: Samsung model: SSD 840 Series
size: 111.79 GiB block-size: physical: 512 B logical: 512 B speed: 3.0 Gb/s
tech: SSD serial: <filter> fw-rev: AB0Q scheme: MBR
ID-3: /dev/sdc maj-min: 8:32 vendor: Western Digital
model: WD30NMZW-11GX6S1 size: 2.73 TiB block-size: physical: 4096 B
logical: 512 B type: USB rev: 2.1 spd: 480 Mb/s lanes: 1 mode: 2.0
tech: HDD rpm: 5400 serial: <filter> fw-rev: 4005 scheme: GPT
ID-1: / raw-size: 111.79 GiB size: 111.79 GiB (100.00%)
used: 56.4 GiB (50.5%) fs: btrfs dev: /dev/sdb1 maj-min: 8:17
ID-2: /home raw-size: 111.79 GiB size: 111.79 GiB (100.00%)
used: 56.4 GiB (50.5%) fs: btrfs dev: /dev/sdb1 maj-min: 8:17
ID-3: /var/log raw-size: 111.79 GiB size: 111.79 GiB (100.00%)
used: 56.4 GiB (50.5%) fs: btrfs dev: /dev/sdb1 maj-min: 8:17
ID-4: /var/tmp raw-size: 111.79 GiB size: 111.79 GiB (100.00%)
used: 56.4 GiB (50.5%) fs: btrfs dev: /dev/sdb1 maj-min: 8:17
Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default) zswap: no
ID-1: swap-1 type: zram size: 3.82 GiB used: 0 KiB (0.0%) priority: 100
comp: zstd avail: lzo,lzo-rle,lz4,lz4hc,842 max-streams: 4 dev: /dev/zram0
System Temperatures: cpu: 29.9 C mobo: N/A gpu: nvidia temp: 36 C
Fan Speeds (rpm): N/A gpu: nvidia fan: 40%
Processes: 249 Uptime: 0m wakeups: 0 Memory: total: 4 GiB
available: 3.82 GiB used: 1.61 GiB (42.1%) Init: systemd v: 255
default: graphical tool: systemctl Compilers: gcc: 13.2.1 Packages:
pm: pacman pkgs: 1356 libs: 389 tools: octopi,paru Shell: fish v: 3.7.0
default: Bash v: 5.2.21 running-in: konsole inxi: 3.3.31
Garuda (2.6.22-1):
System install date:     2023-10-12
Last full system update: 2024-01-02
Is partially upgraded:   No
Relevant software:       snapper NetworkManager dracut nvidia-dkms
Windows dual boot:       <superuser required>
Failed units:

I think you could try

ntfsfix -d /dev/sdc1

If not helping, give a look at some forum solutions for similar errors. E.g. the first (latest here):


Ran that and got

Mounting volume… Error opening read-only ‘/dev/sdc1’: Permission denied
Attempting to correct errors… Error opening read-only ‘/dev/sdc1’: Permission denied
Failed to startup volume: Permission denied
Error opening ‘/dev/sdc1’: Read-only file system
Volume is corrupt. You should run chkdsk.

It likely needs sudo and making sure the partition isn’t mounted, though it’s probably a case for a chkdsk on Windows.

The difference between Pop OS and the Arch based ones may be that they use a different way to handle NTFS filesystems (ntfs-3g, fuse).
It’s long I don’t deal with NTFS and the details are blurred in my mind though.


As you are finding, NTFS is for Windows, easily corrupted, very fragile in Linux, and should not be used to share data between Windows & Linux willy-nilly.

Boot into Windows and repair it there, or failing that, boot into a Live Windows ISO and click the “repair” function.


Chkdsk fixed my problem. thanks for the help.

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