Periodic Black Screen on Primary Monitor Loading Konsole/Fish

Issues & Assistance
1

Periodically when I open Konsole the primary screen will go black (mouse still moves and changes to various types (hands, i-beam, etc) when I hover over where screen elements would be, but it is just black under the mouse cursor. Connected monitor is fine. Attempting to log out & back in results in a spinning dragon logo. I have to restart to get it to work again. Most of the time I notice it happens after being delayed before displaying GPU names (not sure if it is related to that).

Happens on 5.18 & 5.19 for roughly the past week.

System:
  Kernel: 5.19.0-rc6-1-mainline arch: x86_64 bits: 64 compiler: gcc v: 12.1.0
    parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-mainline
    root=UUID=a55c4a54-0d20-415e-93d9-23fd6938b438 rw rootflags=subvol=@ splash
    rd.udev.log_priority=3 vt.global_cursor_default=0
    resume=UUID=f2faf51c-db74-457c-bb9d-eaf707594e6f loglevel=3 ibt=off
  Desktop: KDE Plasma v: 5.25.3 tk: Qt v: 5.15.5 wm: kwin_x11 vt: 1 dm: SDDM
    Distro: Garuda Linux base: Arch Linux
Machine:
  Type: Convertible System: ASUSTeK product: ZenBook UX564EH_Q528EH v: 1.0
    serial: <superuser required>
  Mobo: ASUSTeK model: UX564EH v: 1.0 serial: <superuser required>
    UEFI: American Megatrends LLC. v: UX564EH.312 date: 03/09/2022
Battery:
  ID-1: BAT0 charge: 73.1 Wh (80.8%) condition: 90.5/96.0 Wh (94.3%) volts: 11.7 min: 11.7
    model: ASUSTeK ASUS Battery type: Li-ion serial: N/A status: discharging cycles: 4
  Device-1: hid-0018:04F3:2C26.0001-battery model: ELAN9009:00 04F3:2C26 serial: N/A charge: N/A
    status: N/A
CPU:
  Info: model: 11th Gen Intel Core i7-1165G7 bits: 64 type: MT MCP arch: Tiger Lake built: 2020
    process: Intel 10nm family: 6 model-id: 0x8C (140) stepping: 1 microcode: 0xA4
  Topology: cpus: 1x cores: 4 tpc: 2 threads: 8 smt: enabled cache: L1: 320 KiB
    desc: d-4x48 KiB; i-4x32 KiB L2: 5 MiB desc: 4x1.2 MiB L3: 12 MiB desc: 1x12 MiB
  Speed (MHz): avg: 2588 high: 4689 min/max: 400/4700 scaling: driver: intel_pstate
    governor: powersave cores: 1: 4689 2: 965 3: 2800 4: 2800 5: 2800 6: 1056 7: 2800 8: 2800
    bogomips: 44864
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities:
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Enhanced IBRS, IBPB: conditional, RSB filling
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel TigerLake-LP GT2 [Iris Xe Graphics] vendor: ASUSTeK driver: i915 v: kernel
    arch: Gen12.1 process: Intel 10nm built: 2020-21 ports: active: HDMI-A-1,eDP-1 empty: DP-1,DP-2
    bus-ID: 00:02.0 chip-ID: 8086:9a49 class-ID: 0300
  Device-2: NVIDIA TU117M vendor: ASUSTeK driver: nvidia v: 515.57 alternate: nouveau,nvidia_drm
    non-free: 515.xx+ status: current (as of 2022-06) arch: Turing process: TSMC 12nm built: 2018-22
    pcie: gen: 3 speed: 8 GT/s lanes: 4 link-max: lanes: 16 bus-ID: 58:00.0 chip-ID: 10de:1f99
    class-ID: 0302
  Device-3: IMC Networks USB2.0 HD UVC WebCam type: USB driver: uvcvideo bus-ID: 3-5:3
    chip-ID: 13d3:56eb class-ID: fe01 serial: <filter>
  Display: x11 server: X.Org v: 21.1.4 with: Xwayland v: 22.1.3 compositor: kwin_x11 driver: X:
    loaded: modesetting,nvidia gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 3840x1080 s-dpi: 96 s-size: 1016x285mm (40.00x11.22")
    s-diag: 1055mm (41.54")
  Monitor-1: HDMI-A-1 mapped: HDMI-1 pos: right model: Philips PHL 246E9Q serial: <filter>
    built: 2022 res: 1920x1080 hz: 60 dpi: 93 gamma: 1.2 size: 527x296mm (20.75x11.65")
    diag: 604mm (23.8") ratio: 16:9 modes: max: 1920x1080 min: 720x400
  Monitor-2: eDP-1 pos: primary,left model: BOE Display 0x07d8 built: 2018 res: 1920x1080 hz: 60
    dpi: 142 gamma: 1.2 size: 344x194mm (13.54x7.64") diag: 395mm (15.5") ratio: 16:9
    modes: 1920x1080
  OpenGL: renderer: Mesa Intel Xe Graphics (TGL GT2) v: 4.6 Mesa 22.1.3 direct render: Yes
Audio:
  Device-1: Intel Tiger Lake-LP Smart Sound Audio vendor: ASUSTeK driver: sof-audio-pci-intel-tgl
    alternate: snd_hda_intel,snd_sof_pci_intel_tgl bus-ID: 3-2.4.1:6 bus-ID: 00:1f.3
    chip-ID: 046d:0a8f chip-ID: 8086:a0c8 class-ID: 0300 class-ID: 0401
  Device-2: Logitech H390 headset with microphone type: USB
    driver: hid-generic,snd-usb-audio,usbhid
  Sound Server-1: ALSA v: k5.19.
0-rc6-1-mainline running: yes
  Sound Server-2: sndio v: N/A running: no
  Sound Server-3: PulseAudio v: 16.1 running: no
  Sound Server-4: PipeWire v: 0.3.55 running: yes
Network:
  Device-1: Intel Wi-Fi 6 AX201 driver: iwlwifi v: kernel bus-ID: 00:14.3 chip-ID: 8086:a0f0
    class-ID: 0280
  IF: wlo1 state: down mac: <filter>
  Device-2: TP-Link UE300 10/100/1000 LAN (ethernet mode) [Realtek RTL8153] type: USB
    driver: r8152 bus-ID: 4-2.3:3 chip-ID: 2357:0601 class-ID: 0000 serial: <filter>
  IF: enp0s20f0u2u3 state: up speed: 1000 Mbps duplex: full mac: <filter>
Bluetooth:
  Device-1: Intel AX201 Bluetooth type: USB driver: btusb v: 0.8 bus-ID: 3-10:7 chip-ID: 8087:0026
    class-ID: e001
  Report: bt-adapter ID: hci0 rfk-id: 3 state: up address: <filter>
Drives:
  Local Storage: total: 504.19 GiB used: 82.64 GiB (16.4%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Intel model: HBRPEKNX0202A size: 476.94 GiB
    block-size: physical: 512 B logical: 512 B speed: 15.8 Gb/s lanes: 2 type: SSD serial: <filter>
    rev: G002 temp: 35.9 C scheme: GPT
  ID-2: /dev/nvme1n1 maj-min: 259:4 vendor: Intel model: HBRPEKNX0202AO size: 27.25 GiB
    block-size: physical: 512 B logical: 512 B speed: 15.8 Gb/s lanes: 2 type: SSD serial: <filter>
    rev: K5110440 temp: 49.9 C scheme: GPT
Partition:
  ID-1: / raw-size: 459.78 GiB size: 459.78 GiB (100.00%) used: 82.64 GiB (18.0%) fs: btrfs
    dev: /dev/nvme0n1p2 maj-min: 259:2
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%) used: 576 KiB (0.2%) fs: vfat
    dev: /dev/nvme0n1p1 maj-min: 259:1
  ID-3: /home raw-size: 459.78 GiB size: 459.78 GiB (100.00%) used: 82.64 GiB (18.0%) fs: btrfs
    dev: /dev/nvme0n1p2 maj-min: 259:2
  ID-4: /var/log raw-size: 459.78 GiB size: 459.78 GiB (100.00%) used: 82.64 GiB (18.0%)
    fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
  ID-5: /var/tmp raw-size: 459.78 GiB size: 459.78 GiB (100.00%) used: 82.64 GiB (18.0%)
    fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
Swap:
  Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default)
  ID-1: swap-1 type: zram size: 15.33 GiB used: 0 KiB (0.0%) priority: 100 dev: /dev/zram0
  ID-2: swap-2 type: partition size: 16.86 GiB used: 0 KiB (0.0%) priority: -2
    dev: /dev/nvme0n1p3 maj-min: 259:3
Sensors:
  System Temperatures: cpu: 67.0 C mobo: N/A
  Fan Speeds (RPM): cpu: 3200
Info:
  Processes: 275 Uptime: 8m wakeups: 357 Memory: 15.33 GiB used: 2.47 GiB (16.1%) Init: systemd
  v: 251 default: graphical tool: systemctl Compilers: gcc: 12.1.0 clang: 14.0.6 Packages:
  pacman: 1621 lib: 360 Client: shell wrapper v: 5.1.16-release inxi: 3.3.19
Garuda (2.6.5-1):
  System install date:     2022-05-15
  Last full system update: 2022-07-13
  Is partially upgraded:   No
  Relevant software:       NetworkManager
  Windows dual boot:       No/Undetected
  Snapshots:               Snapper
  Failed units:

Here is an excerpt of the journal after I started the console and ended up with a black screen:

Jul 13 15:55:19 jim-zbf15 kwin_x11[1412]: qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow), sequence: 62618, resource id: 31457741, major code: 18 (ChangeProperty), minor code: 0
Jul 13 15:55:19 jim-zbf15 systemd[1328]: Started Konsole - Terminal.
Jul 13 15:55:19 jim-zbf15 plasmashell[1484]: file:///usr/share/plasma/plasmoids/org.kde.plasma.taskmanager/contents/ui/Task.qml:385: Unable to assign [undefined] to QString
Jul 13 15:55:20 jim-zbf15 kwin_x11[1412]: qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow), sequence: 63095, resource id: 17041308, major code: 3 (GetWindowAttributes), minor code: 0
Jul 13 15:55:20 jim-zbf15 kwin_x11[1412]: qt.qpa.xcb: QXcbConnection: XCB error: 9 (BadDrawable), sequence: 63096, resource id: 17041308, major code: 14 (GetGeometry), minor code: 0
Jul 13 15:55:22 jim-zbf15 sudo[17682]:    jimbo : a password is required ; TTY=pts/1 ; PWD=/home/jimbo ; USER=root ; COMMAND=/usr/bin/true
Jul 13 15:55:46 jim-zbf15 dbus-daemon[472]: [system] Activating via systemd: service name='org.freedesktop.home1' unit='dbus-org.freedesktop.home1.service' requested by ':1.426' (uid=0 pid=17725 comm="sudo journalctl -b")
Jul 13 15:55:46 jim-zbf15 dbus-daemon[472]: [system] Activation via systemd failed for unit 'dbus-org.freedesktop.home1.service': Unit dbus-org.freedesktop.home1.service not found.
Jul 13 15:55:46 jim-zbf15 sudo[17725]: pam_systemd_home(sudo:auth): systemd-homed is not available: Unit dbus-org.freedesktop.home1.service not found.
Jul 13 15:55:51 jim-zbf15 audit[17725]: USER_AUTH pid=17725 uid=1000 auid=1000 ses=3 msg='op=PAM:authentication grantors=pam_faillock,pam_permit,pam_faillock acct="jimbo" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/1 res=success'
Jul 13 15:55:51 jim-zbf15 audit[17725]: USER_ACCT pid=17725 uid=1000 auid=1000 ses=3 msg='op=PAM:accounting grantors=pam_unix,pam_permit,pam_time acct="jimbo" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/1 res=success'
Jul 13 15:55:51 jim-zbf15 audit[17725]: CRED_REFR pid=17725 uid=1000 auid=1000 ses=3 msg='op=PAM:setcred grantors=pam_faillock,pam_permit,pam_faillock acct="root" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/1 res=success'
Jul 13 15:55:51 jim-zbf15 sudo[17725]:    jimbo : TTY=pts/1 ; PWD=/home/jimbo ; USER=root ; COMMAND=/usr/bin/journalctl -b
Jul 13 15:55:51 jim-zbf15 kernel: audit: type=1100 audit(1657742151.165:171): pid=17725 uid=1000 auid=1000 ses=3 msg='op=PAM:authentication grantors=pam_faillock,pam_permit,pam_faillock acct="jimbo" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/1 res=success'
Jul 13 15:55:51 jim-zbf15 kernel: audit: type=1101 audit(1657742151.165:172): pid=17725 uid=1000 auid=1000 ses=3 msg='op=PAM:accounting grantors=pam_unix,pam_permit,pam_time acct="jimbo" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/1 res=success'
Jul 13 15:55:51 jim-zbf15 kernel: audit: type=1110 audit(1657742151.165:173): pid=17725 uid=1000 auid=1000 ses=3 msg='op=PAM:setcred grantors=pam_faillock,pam_permit,pam_faillock acct="root" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/1 res=success'
Jul 13 15:55:51 jim-zbf15 sudo[17725]: pam_unix(sudo:session): session opened for user root(uid=0) by jimbo(uid=1000)
Jul 13 15:55:51 jim-zbf15 audit[17725]: USER_START pid=17725 uid=1000 auid=1000 ses=3 msg='op=PAM:session_open grantors=pam_systemd_home,pam_limits,pam_unix,pam_permit acct="root" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/1 res=success'
Jul 13 15:55:51 jim-zbf15 kernel: audit: type=1105 audit(1657742151.168:174): pid=17725 uid=1000 auid=1000 ses=3 msg='op=PAM:session_open grantors=pam_systemd_home,pam_limits,pam_unix,pam_permit acct="root" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/1 res=success'
2

3 ideas to that:

  1. look into configure application launcher, how the konsole is being started, maybe some parameters.
  2. And default apps terminal also to check?
  3. could install xfce4-terminal and type konsole in there, if lucky get some pompt back?
3

Do you mean there is a delay when displaying the GPU information in the Neofetch output that runs when you first open the terminal? Or is something else displaying the GPU names? What does the GPU information say?

Does Konsole crash, or is it working normally and just the screen around it is all black? Can you move the Konsole window around at all when it is like this?

How reproducible is this? Does it happen every time? Just after suspend? Or just seemingly randomly?

1 Like
4

There has always been a delay, but I will see the window appear and get to that delay just before displaying the GPU info and then the screen goes black.

Everything still works that is already running (it it’s maximized I can position the mouse at the top of the screen and drag it to the other monitor). However if I log out and try to log back in it gets stuck at the loading screen.

I haven’t found a way to forcefully reproduce it. Normally it will work for a while after the computer boots - I can usually open Konsole fine for at least an hour then at some point when I open Konsole it will happen.

5

It happened opening OBS - the first time something other than Konsole has caused it.

6

maybe worth running MemTest (only 1 RAM@a time for several test cycles), also Gsmartcontrol ?

7

What is the GPU info? Can you paste it into the thread? I am curious if it is probing your Intel GPU or your NVIDIA one for the Neofetch output.

It sounds like a GPU crash. It looks like your two displays are running on your integrated Intel GPU, not the NVIDIA one–I’m not sure if that is a clue or a red herring. Do you know which GPU OBS is using?

8

Both

fish
fish1187×440 68.4 KB

9

FYI - I am on wayland now, but the issue has only happened on x11.

10

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.