PC doesn't shutdown every time

Issues & Assistance
1 
System:
 Kernel: 6.15.3-zen1-1-zen arch: x86_64 bits: 64 compiler: gcc v: 15.1.1
   clocksource: tsc avail: hpet,acpi_pm
   parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
   root=UUID=9bdc1bb8-710e-4a2b-a1fc-d771d79d9fb1 rw rootflags=subvol=@
   quiet splash amd_iommu=on ibt=off
 Desktop: Cinnamon v: 6.4.10 tk: GTK v: 3.24.49 wm: Muffin v: 6.4.1 tools:
   avail: cinnamon-screensaver,xautolock vt: 7 dm: LightDM v: 1.32.0
   Distro: Garuda base: Arch Linux
Machine:
 Type: Desktop System: ASUS product: N/A v: N/A serial: <superuser required>
 Mobo: ASUSTeK model: CROSSHAIR VI HERO v: Rev 1.xx
   serial: <superuser required> part-nu: SKU UEFI: American Megatrends v: 8801
   date: 08/30/2024
CPU:
 Info: model: AMD Ryzen 9 3900X bits: 64 type: MT MCP arch: Zen 2 gen: 2
   level: v3 note: check built: 2020-22 process: TSMC n7 (7nm)
   family: 0x17 (23) model-id: 0x71 (113) stepping: 0 microcode: 0x8701034
 Topology: cpus: 1x dies: 1 clusters: 1 cores: 12 threads: 24 tpc: 2
   smt: enabled cache: L1: 768 KiB desc: d-12x32 KiB; i-12x32 KiB L2: 6 MiB
   desc: 12x512 KiB L3: 64 MiB desc: 4x16 MiB
 Speed (MHz): avg: 1746 min/max: 563/4674 boost: enabled scaling:
   driver: amd-pstate-epp governor: powersave cores: 1: 1746 2: 1746 3: 1746
   4: 1746 5: 1746 6: 1746 7: 1746 8: 1746 9: 1746 10: 1746 11: 1746 12: 1746
   13: 1746 14: 1746 15: 1746 16: 1746 17: 1746 18: 1746 19: 1746 20: 1746
   21: 1746 22: 1746 23: 1746 24: 1746 bogomips: 182069
 Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
 Vulnerabilities: <filter>
Graphics:
 Device-1: Advanced Micro Devices [AMD/ATI] Navi 48 [RX 9070/9070 XT]
   vendor: Tul / PowerColor driver: amdgpu v: kernel pcie: gen: 5
   speed: 32 GT/s lanes: 16 ports: active: DP-2,DP-3,HDMI-A-1
   empty: DP-1,Writeback-1 bus-ID: 0d:00.0 chip-ID: 1002:7550 class-ID: 0300
 Device-2: Logitech StreamCam
   driver: hid-generic,snd-usb-audio,usbhid,uvcvideo type: USB rev: 2.1
   speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 5-4:2 chip-ID: 046d:0893
   class-ID: 0300 serial: <filter>
 Display: x11 server: X.Org v: 21.1.18 with: Xwayland v: 24.1.8 driver: X:
   loaded: amdgpu unloaded: modesetting alternate: fbdev,vesa dri: radeonsi
   gpu: amdgpu display-ID: :0 screens: 1
 Screen-1: 0 s-res: 5760x1080 s-dpi: 96 s-size: 1524x285mm (60.00x11.22")
   s-diag: 1550mm (61.04")
 Monitor-1: DP-2 mapped: DisplayPort-1 pos: primary,center
   model: BenQ GL2450H serial: <filter> built: 2015 res: mode: 1920x1080 hz: 60
   scale: 100% (1) dpi: 92 gamma: 1.2 size: 531x298mm (20.91x11.73")
   diag: 609mm (24") ratio: 16:9 modes: max: 1920x1080 min: 720x400
 Monitor-2: DP-3 mapped: DisplayPort-2 pos: right model: Dell SE2422H
   serial: <filter> built: 2022 res: mode: 1920x1080 hz: 60 scale: 100% (1)
   dpi: 93 gamma: 1.2 size: 527x296mm (20.75x11.65") diag: 604mm (23.8")
   ratio: 16:9 modes: max: 1920x1080 min: 720x400
 Monitor-3: HDMI-A-1 mapped: HDMI-A-0 pos: left model: Dell SE2422H
   serial: <filter> built: 2022 res: mode: 1920x1080 hz: 60 scale: 100% (1)
   dpi: 93 gamma: 1.2 size: 527x296mm (20.75x11.65") diag: 604mm (23.8")
   ratio: 16:9 modes: max: 1920x1080 min: 720x400
 API: EGL v: 1.5 hw: drv: amd radeonsi platforms: device: 0 drv: radeonsi
   device: 1 drv: swrast gbm: drv: kms_swrast surfaceless: drv: radeonsi x11:
   drv: radeonsi inactive: wayland
 API: OpenGL v: 4.6 compat-v: 4.5 vendor: amd mesa v: 25.1.4-arch1.1
   glx-v: 1.4 direct-render: yes renderer: AMD Radeon RX 9070 (radeonsi
   gfx1201 LLVM 20.1.6 DRM 3.63 6.15.3-zen1-1-zen) device-ID: 1002:7550
   memory: 15.62 GiB unified: no
 API: Vulkan v: 1.4.313 layers: 8 device: 0 type: discrete-gpu name: AMD
   Radeon RX 9070 (RADV GFX1201) driver: mesa radv v: 25.1.4-arch1.1
   device-ID: 1002:7550 surfaces: N/A
 Info: Tools: api: clinfo, eglinfo, glxinfo, vulkaninfo de: kscreen-doctor
   gpu: amd-smi, corectrl, lact x11: xdpyinfo, xprop, xrandr
Audio:
 Device-1: Creative Labs CA0132 Sound Core3D [Sound Blaster Recon3D /
   Z-Series BlasterX AE-5 Plus] driver: snd_hda_intel v: kernel pcie: gen: 1
   speed: 2.5 GT/s lanes: 1 bus-ID: 08:00.0 chip-ID: 1102:0012 class-ID: 0403
 Device-2: Advanced Micro Devices [AMD/ATI] driver: snd_hda_intel v: kernel
   pcie: gen: 5 speed: 32 GT/s lanes: 16 bus-ID: 0d:00.1 chip-ID: 1002:ab40
   class-ID: 0403
 Device-3: Advanced Micro Devices [AMD] Starship/Matisse HD Audio
   vendor: ASUSTeK driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s
   lanes: 16 bus-ID: 0f:00.4 chip-ID: 1022:1487 class-ID: 0403
 Device-4: RODE Microphones NT-USB driver: hid-generic,snd-usb-audio,usbhid
   type: USB rev: 1.1 speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-7:2
   chip-ID: 19f7:0003 class-ID: 0300
 Device-5: Logitech StreamCam
   driver: hid-generic,snd-usb-audio,usbhid,uvcvideo type: USB rev: 2.1
   speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 5-4:2 chip-ID: 046d:0893
   class-ID: 0300 serial: <filter>
 API: ALSA v: k6.15.3-zen1-1-zen status: kernel-api with: aoss
   type: oss-emulator tools: N/A
 Server-1: sndiod v: N/A status: off tools: aucat,midicat,sndioctl
 Server-2: PipeWire v: 1.4.5 status: active with: 1: pipewire-pulse
   status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
   4: pw-jack type: plugin tools: pactl,pw-cat,pw-cli,wpctl
Network:
 Device-1: Intel I211 Gigabit Network vendor: ASUSTeK driver: igb v: kernel
   pcie: gen: 1 speed: 2.5 GT/s lanes: 1 port: e000 bus-ID: 05:00.0
   chip-ID: 8086:1539 class-ID: 0200
 IF: enp5s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
 IF-ID-1: virbr0 state: down mac: <filter>
 Info: services: NetworkManager, sshd, systemd-timesyncd
Drives:
 Local Storage: total: 2.73 TiB used: 1.56 TiB (57.3%)
 SMART Message: Unable to run smartctl. Root privileges required.
 ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung model: SSD 980 PRO with
   Heatsink 1TB size: 931.51 GiB block-size: physical: 512 B logical: 512 B
   speed: 63.2 Gb/s lanes: 4 tech: SSD serial: <filter> fw-rev: 4B2QGXA7
   temp: 40.9 C scheme: GPT
 ID-2: /dev/sda maj-min: 8:0 vendor: Samsung model: SSD 870 QVO 1TB
   size: 931.51 GiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
   tech: SSD serial: <filter> fw-rev: 2B6Q scheme: GPT
 ID-3: /dev/sdb maj-min: 8:16 vendor: Samsung model: SSD 860 EVO 1TB
   size: 931.51 GiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
   tech: SSD serial: <filter> fw-rev: 1B6Q scheme: GPT
Partition:
 ID-1: / raw-size: 896.82 GiB size: 896.82 GiB (100.00%)
   used: 755.5 GiB (84.2%) fs: btrfs dev: /dev/sda2 maj-min: 8:2
 ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
   used: 616 KiB (0.2%) fs: vfat dev: /dev/sda1 maj-min: 8:1
 ID-3: /home raw-size: 896.82 GiB size: 896.82 GiB (100.00%)
   used: 755.5 GiB (84.2%) fs: btrfs dev: /dev/sda2 maj-min: 8:2
 ID-4: /var/log raw-size: 896.82 GiB size: 896.82 GiB (100.00%)
   used: 755.5 GiB (84.2%) fs: btrfs dev: /dev/sda2 maj-min: 8:2
 ID-5: /var/tmp raw-size: 896.82 GiB size: 896.82 GiB (100.00%)
   used: 755.5 GiB (84.2%) fs: btrfs dev: /dev/sda2 maj-min: 8:2
Swap:
 Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default) zswap: no
 ID-1: swap-1 type: zram size: 31.25 GiB used: 65.1 MiB (0.2%)
   priority: 100 comp: zstd avail: lzo-rle,lzo,lz4,lz4hc,deflate,842
   dev: /dev/zram0
 ID-2: swap-2 type: partition size: 34.39 GiB used: 0 KiB (0.0%)
   priority: -2 dev: /dev/sda3 maj-min: 8:3
Sensors:
 System Temperatures: cpu: 51.0 C mobo: 29.0 C gpu: amdgpu temp: 40.0 C
   mem: 63.0 C
 Fan Speeds (rpm): cpu: 1273 case-1: 0 case-2: 0 case-3: 1090 gpu: amdgpu
   fan: 10
 Power: 12v: 12.36 5v: N/A 3.3v: N/A vbat: 3.21 gpu: amdgpu watts: 11.00
Info:
 Memory: total: 32 GiB available: 31.25 GiB used: 10.56 GiB (33.8%)
 Processes: 623 Power: uptime: 5m states: freeze,mem,disk suspend: deep
   avail: s2idle wakeups: 0 hibernate: platform avail: shutdown, reboot,
   suspend, test_resume image: 12.48 GiB services: csd-power,upowerd
   Init: systemd v: 257 default: graphical tool: systemctl
 Packages: 2511 pm: pacman pkgs: 2458 libs: 652 tools: octopi,paru,yay
   pm: rpm pkgs: 0 pm: flatpak pkgs: 53 Compilers: clang: 20.1.6 gcc: 15.1.1
   Shell: garuda-inxi default: fish v: 4.0.2 running-in: gnome-terminal
   inxi: 3.3.38
Garuda (2.7.2-1):
 System install date:     2024-01-20
 Last full system update: 2025-06-27
 Is partially upgraded:   No
 Relevant software:       snapper NetworkManager dracut
 Windows dual boot:       Probably (Run as root to verify)
 Failed units:

Hello :slight_smile:

Sometimes I have the Problem, that the PC doesn’t shutdown. It goes to login screen, and then I can click “shutdown” again. Then it shutdown normaly. But yesterday I have done this, and today in the morning, the PC was still on. No output and I have to shutdown it manually.

It doesn’t do it all the time. So it is not easy to look, how to give you more information. Firefox, Chrome and Steam are mostly started daily. For a couple of months, I have figured out, that the browser Vivaldi, cause a similar problem. After change the browser, it was fine. Now the problem is back.

Which logs I could provide you, to look after this Problem?

2

I had the same thing happen to me… two times, I think? It 100% happened around two days ago.

I selected Shut Down, confirmed, the screens went black, I went out. Came back a couple of hours later and noticed that the power light on my PC tower is on, but the computer didn’t react to any input, and didn’t produce any output.

Had to force-shut it down by holding the power button.

So, yeah, can confirm.

3

Hello :wink:

First of all i would update the System.

Last full system update: 2025-06-27

Use Rani or in the Terminal garuda-update or upd and reboot. Take a look if its solved.

I had this issue too a while ago and my solution was the firmware packages reinstall.

# pacman -Rdd linux-firmware
# pacman -Syu linux-firmware

i close steam if i dont need it.

4

The full update is not the point. There are days I have it. There are days I haven’t. Yesterday, after an update, I make this daily or all two days, was it fine. To close a program should not be the fix, because it has to be shutdown, with the system. What it sometimes does, and other times not.

I want help to troubleshoot this behavior. And it is good to know, that I’m not alone. I have this issue with my Geforce grafikcard before too.

5

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