No internet connection

Issues & Assistance Networking Support
1

Hi everyone, since yesterday I noticed that Garuda does not connect to the network (usually via cable but it does not connect via wifi either).
I turn it off and on again and it works.
After another reboot it does not work and I have to reboot again.
What additional information should I give you?
Thanks guys

System:
Kernel: 6.10.1-zen1-1-zen arch: x86_64 bits: 64 compiler: gcc v: 14.1.1
clocksource: tsc avail: hpet,acpi_pm
parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
root=UUID=671de9f9-8ee6-4c92-a404-549bf7935a22 rw rootflags=subvol=@
quiet loglevel=3 nvidia_drm.modeset=1 ibt=off
Desktop: KDE Plasma v: 6.1.3 tk: Qt v: N/A info: frameworks v: 6.4.0
wm: kwin_wayland vt: 1 dm: SDDM Distro: Garuda base: Arch Linux
Machine:
Type: Desktop Mobo: ASUSTeK model: TUF GAMING X570-PLUS (WI-FI) v: Rev X.0x
serial: <superuser required> part-nu: SKU uuid: <superuser required>
UEFI: American Megatrends v: 5013 date: 03/22/2024
CPU:
Info: model: AMD Ryzen 7 5800X bits: 64 type: MT MCP arch: Zen 3+ gen: 4
level: v3 note: check built: 2022 process: TSMC n6 (7nm) family: 0x19 (25)
model-id: 0x21 (33) stepping: 0 microcode: 0xA20102B
Topology: cpus: 1x cores: 8 tpc: 2 threads: 16 smt: enabled cache:
L1: 512 KiB desc: d-8x32 KiB; i-8x32 KiB L2: 4 MiB desc: 8x512 KiB
L3: 32 MiB desc: 1x32 MiB
Speed (MHz): avg: 2213 high: 2414 min/max: 2200/4850 boost: enabled
scaling: driver: acpi-cpufreq governor: schedutil cores: 1: 2200 2: 2200
3: 2200 4: 2414 5: 2200 6: 2200 7: 2200 8: 2200 9: 2200 10: 2200 11: 2200
12: 2200 13: 2200 14: 2200 15: 2200 16: 2200 bogomips: 121608
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
Vulnerabilities: <filter>
Graphics:
Device-1: NVIDIA AD104 [GeForce RTX 4070 Ti] vendor: ZOTAC driver: nvidia
v: 555.58.02 alternate: nouveau,nvidia_drm non-free: 550.xx+
status: current (as of 2024-06) arch: Lovelace code: AD1xx
process: TSMC n4 (5nm) built: 2022+ pcie: gen: 4 speed: 16 GT/s lanes: 16
ports: active: none off: DP-1,HDMI-A-1 empty: DP-2,DP-3 bus-ID: 0a:00.0
chip-ID: 10de:2782 class-ID: 0300
Device-2: Microdia Dual Mode Camera (8006 VGA) driver: hid-generic,usbhid
type: USB rev: 2.0 speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-2:3
chip-ID: 0c45:8006 class-ID: 0301
Device-3: Sunplus Innovation Aukey-PC-LM1E Camera
driver: snd-usb-audio,uvcvideo type: USB rev: 2.0 speed: 480 Mb/s lanes: 1
mode: 2.0 bus-ID: 5-1:2 chip-ID: 1bcf:0215 class-ID: 0102
Display: wayland server: X.org v: 1.21.1.13 with: Xwayland v: 24.1.1
compositor: kwin_wayland driver: X: loaded: nvidia
unloaded: modesetting,nouveau alternate: fbdev,nv,vesa gpu: nvidia
d-rect: 4480x2520 display-ID: 0
Monitor-1: DP-1 pos: top-right res: 2560x1440 size: N/A modes: N/A
Monitor-2: HDMI-A-1 pos: bottom-l res: 1920x1080 size: N/A modes: N/A
API: EGL v: 1.5 hw: drv: nvidia platforms: device: 0 drv: nvidia device: 2
drv: swrast gbm: drv: nvidia surfaceless: drv: nvidia wayland: drv: nvidia
x11: drv: zink inactive: device-1
API: OpenGL v: 4.6.0 compat-v: 4.5 vendor: nvidia mesa v: 555.58.02
glx-v: 1.4 direct-render: yes renderer: NVIDIA GeForce RTX 4070 Ti/PCIe/SSE2
memory: 11.71 GiB display-ID: :1.0
API: Vulkan v: 1.3.279 layers: 8 device: 0 type: discrete-gpu name: NVIDIA
GeForce RTX 4070 Ti driver: nvidia v: 555.58.02 device-ID: 10de:2782
surfaces: xcb,xlib,wayland device: 1 type: cpu name: llvmpipe (LLVM
18.1.8 256 bits) driver: mesa llvmpipe v: 24.1.4-arch1.2 (LLVM 18.1.8)
device-ID: 10005:0000 surfaces: xcb,xlib,wayland
Audio:
Device-1: NVIDIA AD104 High Definition Audio vendor: ZOTAC
driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16
bus-ID: 0a:00.1 chip-ID: 10de:22bc class-ID: 0403
Device-2: AMD Starship/Matisse HD Audio vendor: ASUSTeK
driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16
bus-ID: 0c:00.4 chip-ID: 1022:1487 class-ID: 0403
Device-3: Sunplus Innovation Aukey-PC-LM1E Camera
driver: snd-usb-audio,uvcvideo type: USB rev: 2.0 speed: 480 Mb/s lanes: 1
mode: 2.0 bus-ID: 5-1:2 chip-ID: 1bcf:0215 class-ID: 0102
API: ALSA v: k6.10.1-zen1-1-zen status: kernel-api tools: N/A
Server-1: PipeWire v: 1.2.1 status: active with: 1: pipewire-pulse
status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
4: pw-jack type: plugin tools: pactl,pw-cat,pw-cli,wpctl
Network:
Device-1: Intel Wi-Fi 5 Wireless-AC 9x6x [Thunder Peak] driver: iwlwifi
v: kernel pcie: gen: 2 speed: 5 GT/s lanes: 1 bus-ID: 05:00.0
chip-ID: 8086:2526 class-ID: 0280
IF: wlp5s0 state: up mac: <filter>
Device-2: Realtek RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet
vendor: ASUSTeK driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s
lanes: 1 port: f000 bus-ID: 06:00.0 chip-ID: 10ec:8168 class-ID: 0200
IF: eth0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Info: services: NetworkManager, sshd, systemd-timesyncd, wpa_supplicant
Bluetooth:
Device-1: Intel Wireless-AC 9260 Bluetooth Adapter driver: btusb v: 0.8
type: USB rev: 2.0 speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 3-5:2
chip-ID: 8087:0025 class-ID: e001
Report: btmgmt ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 5.1
lmp-v: 10 status: discoverable: no pairing: no class-ID: 7c0104
Drives:
Local Storage: total: 10.01 TiB used: 385.28 GiB (3.8%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/nvme0n1 maj-min: 259:3 vendor: Smart Modular Tech.
model: SHPP41-1000GM size: 931.51 GiB block-size: physical: 512 B
logical: 512 B speed: 63.2 Gb/s lanes: 4 tech: SSD serial: <filter>
fw-rev: 51060A20 temp: 38.9 C scheme: GPT
ID-2: /dev/nvme1n1 maj-min: 259:0 vendor: Sabrent model: Rocket Q
size: 931.51 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
lanes: 4 tech: SSD serial: <filter> fw-rev: RKT30Q.2 temp: 27.9 C
scheme: GPT
ID-3: /dev/sda maj-min: 8:0 vendor: Seagate model: ST4000DM004-2CV104
size: 3.64 TiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
tech: HDD rpm: 5425 serial: <filter> fw-rev: 0001 scheme: GPT
ID-4: /dev/sdb maj-min: 8:16 vendor: SanDisk model: SSD PLUS 1000GB
size: 931.51 GiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
tech: SSD serial: <filter> fw-rev: 04RL scheme: GPT
ID-5: /dev/sdc maj-min: 8:32 vendor: Western Digital
model: WD40EFRX-68WT0N0 size: 3.64 TiB block-size: physical: 4096 B
logical: 512 B speed: 6.0 Gb/s tech: HDD rpm: 5400 serial: <filter>
fw-rev: 0A82 scheme: GPT
Partition:
ID-1: / raw-size: 931.22 GiB size: 931.22 GiB (100.00%)
used: 385.28 GiB (41.4%) fs: btrfs dev: /dev/nvme1n1p2 maj-min: 259:2
ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
used: 588 KiB (0.2%) fs: vfat dev: /dev/nvme1n1p1 maj-min: 259:1
ID-3: /home raw-size: 931.22 GiB size: 931.22 GiB (100.00%)
used: 385.28 GiB (41.4%) fs: btrfs dev: /dev/nvme1n1p2 maj-min: 259:2
ID-4: /var/log raw-size: 931.22 GiB size: 931.22 GiB (100.00%)
used: 385.28 GiB (41.4%) fs: btrfs dev: /dev/nvme1n1p2 maj-min: 259:2
ID-5: /var/tmp raw-size: 931.22 GiB size: 931.22 GiB (100.00%)
used: 385.28 GiB (41.4%) fs: btrfs dev: /dev/nvme1n1p2 maj-min: 259:2
Swap:
Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default) zswap: no
ID-1: swap-1 type: zram size: 31.25 GiB used: 0 KiB (0.0%) priority: 100
comp: zstd avail: lzo,lzo-rle,lz4,lz4hc,842 max-streams: 16 dev: /dev/zram0
Sensors:
System Temperatures: cpu: 48.9 C mobo: N/A
Fan Speeds (rpm): N/A
Info:
Memory: total: 32 GiB available: 31.25 GiB used: 4.66 GiB (14.9%)
Processes: 392 Power: uptime: 4m states: freeze,mem,disk suspend: deep
avail: s2idle wakeups: 0 hibernate: platform avail: shutdown, reboot,
suspend, test_resume image: 12.46 GiB services: org_kde_powerdevil,
power-profiles-daemon, upowerd Init: systemd v: 256 default: graphical
tool: systemctl
Packages: 1792 pm: dpkg pkgs: 0 pm: pacman pkgs: 1786 libs: 455
tools: octopi,paru,yay pm: rpm pkgs: 0 pm: flatpak pkgs: 6 Compilers:
clang: 18.1.8 gcc: 14.1.1 Shell: garuda-inxi default: fish v: 3.7.1
running-in: konsole inxi: 3.3.35
Garuda (2.6.26-1):
System install date:     2024-01-21
Last full system update: 2024-07-27
Is partially upgraded:   No
Relevant software:       snapper NetworkManager dracut nvidia-dkms
Windows dual boot:       Probably (Run as root to verify)
Failed units:            samba.service
2

Did you try X11?

1 Like
3

Try to collect logs, like journal, when it doesn’t work.
No use of Windows between the work and no work case, right? Just in case…
I’d also try a few different kernels.

4 Likes
4

Disable MAC address randomization, then reboot your computer & router.

3 Likes
5

@SGS honestly no :sweat_smile:

@tbg already disabled

Schermata_20240728_084927
Schermata_20240728_084927752Ă—334 31.4 KB

@filo no problem under Windows. journalctl --system only sends me 3/4 errors about USB (usb 5-1: 3:3: cannot get freq at ep 0x86) and pipewire (spa.v4l2: error: Errore di input/output)
journalctl -g network sends this:

  • systemd-udevd[591]: /etc/systemd/network/50-wired.link:5: Failed to parse interface name policy, ignoring: eth0

content of 50-wired.link:

[Match]
MACAddress=*8:7*:5*:5*:9*:7*  (asterisks placed intentionally)

[Link]
NamePolicy=eth0
MACAddressPolicy=persistent
WakeOnLan=magic
6

Try setting a static IP address in your router.

3 Likes
7

Sometimes Windows can be the cause of this kind of issues.
Make sure you completely shut it down when you are done with it, disabling the “fast startup” feature. What Is “Fast Startup” Mode and How to Enable or Disable It? - MiniTool

2 Likes
9

fast startup is disabled from first istallation… and honestly I don’t use Windows anymore since I got Garuda :smiling_face_with_three_hearts:

now I’m trying with static IP address as recommended (by the way I had the printer in IP conflict with another device last week, I have to fix this too even if I’m not very good at networking, but that’s another problem)

thank you

10

So.
It didn’t work via cable even with a fixed IP, it didn’t work via wifi or via mobile hotspot.
At the moment I think I’ve solved it.
I used a snapshot from 26, nothing good.
A snap from 25 and it seems to work… so I redo garuda-update (having the feeling that the networkmanager package had problems and I could make downgrade only for that) but at the moment everything is working… :face_with_raised_eyebrow:
I’ll monitor everything in the next few days and eventually I’ll mark it as solved.

1 Like
11

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.