No audio on a brand new motherboard & (err-19)

Hi folks

I have put together a new build and replaced my motherboard, cpu, ram and cooler. I kept my original install of garuda and did not reinstall. So far everything seems to be working as expected. However, I do not have audio coming through either my front panel or my rear I/O on the motherboard. Other sources like HDMI play fine. Looking this up bounced complicated topics so I’m not sure I am looking in the right places.

hub 8-0:1.0: config failed. hub doesn’t have any ports! (err-19)
I have searched the web and only found usb hub problems. I have no hubs and all my devices are connected to the motherboard. I get this error when booting, though unsure if related to this exact issue(only started happening when I put the new components in)

Are there any commands I should run to give garuda a refresh since I went from intel to AMD? And any idea about the above issues? I appreciate any help. Thanks guys

System:
Kernel: 6.8.7-zen1-1-zen arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
clocksource: tsc avail: hpet,acpi_pm
parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
root=UUID=bec9422a-d102-4b77-900d-522e97b1d1f8 rw rootflags=subvol=@
quiet quiet rd.udev.log_priority=3 vt.global_cursor_default=0 loglevel=3
ibt=off
Desktop: KDE Plasma v: 6.0.4 tk: Qt v: N/A info: frameworks v: 6.1.0
wm: kwin_x11 vt: 2 dm: SDDM Distro: Garuda base: Arch Linux
Machine:
Type: Desktop Mobo: ASRock model: B650 LiveMixer
serial: <superuser required> uuid: <superuser required> UEFI: American
Megatrends LLC. v: 2.10 date: 03/21/2024
CPU:
Info: model: AMD Ryzen 5 7500F bits: 64 type: MT MCP arch: Zen 4 gen: 5
level: v4 note: check built: 2022+ process: TSMC n5 (5nm) family: 0x19 (25)
model-id: 0x61 (97) stepping: 2 microcode: 0xA601206
Topology: cpus: 1x cores: 6 tpc: 2 threads: 12 smt: enabled cache:
L1: 384 KiB desc: d-6x32 KiB; i-6x32 KiB L2: 6 MiB desc: 6x1024 KiB
L3: 32 MiB desc: 1x32 MiB
Speed (MHz): avg: 4834 high: 4841 min/max: 400/5074 scaling:
driver: amd-pstate-epp governor: performance cores: 1: 4839 2: 4835 3: 4841
4: 4833 5: 4833 6: 4838 7: 4840 8: 4841 9: 4838 10: 4792 11: 4840 12: 4838
bogomips: 88632
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
Vulnerabilities: <filter>
Graphics:
Device-1: AMD Ellesmere [Radeon RX 470/480/570/570X/580/580X/590]
vendor: Sapphire driver: amdgpu v: kernel arch: GCN-4 code: Arctic Islands
process: GF 14nm built: 2016-20 pcie: gen: 3 speed: 8 GT/s lanes: 16
ports: active: HDMI-A-2 empty: DP-1, DP-2, DVI-D-1, HDMI-A-1
bus-ID: 01:00.0 chip-ID: 1002:67df class-ID: 0300 temp: 49.0 C
Display: x11 server: X.Org v: 21.1.13 with: Xwayland v: 23.2.6
compositor: kwin_x11 driver: X: loaded: amdgpu unloaded: modesetting
alternate: fbdev,vesa dri: radeonsi gpu: amdgpu display-ID: :0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22")
s-diag: 582mm (22.93")
Monitor-1: HDMI-A-2 mapped: HDMI-A-1 model: Sony TV serial: <filter>
built: 2010 res: 1920x1080 hz: 60 dpi: 30 gamma: 1.2
size: 1600x900mm (62.99x35.43") diag: 1836mm (72.3") ratio: 16:9 modes:
max: 1920x1080 min: 640x480
API: EGL v: 1.5 hw: drv: amd radeonsi platforms: device: 0 drv: radeonsi
device: 1 drv: swrast surfaceless: drv: radeonsi x11: drv: radeonsi
inactive: gbm,wayland
API: OpenGL v: 4.6 compat-v: 4.5 vendor: amd mesa v: 24.0.5-arch1.1
glx-v: 1.4 direct-render: yes renderer: AMD Radeon RX 580 Series (radeonsi
polaris10 LLVM 17.0.6 DRM 3.57 6.8.7-zen1-1-zen) device-ID: 1002:67df
memory: 3.91 GiB unified: no
API: Vulkan v: 1.3.279 layers: 13 device: 0 type: discrete-gpu name: AMD
Radeon RX 580 Series (RADV POLARIS10) driver: mesa radv v: 24.0.5-arch1.1
device-ID: 1002:67df surfaces: xcb,xlib device: 1 type: cpu name: llvmpipe
(LLVM 17.0.6 256 bits) driver: mesa llvmpipe v: 24.0.5-arch1.1 (LLVM
17.0.6) device-ID: 10005:0000 surfaces: xcb,xlib
Audio:
Device-1: AMD Ellesmere HDMI Audio [Radeon RX 470/480 / 570/580/590]
vendor: Sapphire driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s
lanes: 16 bus-ID: 01:00.1 chip-ID: 1002:aaf0 class-ID: 0403
Device-2: AMD Family 17h/19h HD Audio vendor: ASRock driver: snd_hda_intel
v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16 bus-ID: 0c:00.6
chip-ID: 1022:15e3 class-ID: 0403
Device-3: PreSonus Audio AudioBox USB 96 driver: snd-usb-audio type: USB
rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 5-2:3 chip-ID: 194f:0303
class-ID: fe01 serial: <filter>
API: ALSA v: k6.8.7-zen1-1-zen status: kernel-api with: aoss
type: oss-emulator tools: N/A
Server-1: PipeWire v: 1.0.5 status: active with: 1: pipewire-pulse
status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
4: pw-jack type: plugin tools: pactl,pw-cat,pw-cli,wpctl
Network:
Device-1: Realtek RTL8125 2.5GbE vendor: ASRock driver: r8169 v: kernel
pcie: gen: 2 speed: 5 GT/s lanes: 1 port: e000 bus-ID: 06:00.0
chip-ID: 10ec:8125 class-ID: 0200
IF: enp6s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
IF-ID-1: virbr0 state: down mac: <filter>
IF-ID-2: ztyouusv64 state: unknown speed: 10000 Mbps duplex: full
mac: <filter>
Info: services: NetworkManager, smbd, systemd-timesyncd
Bluetooth:
Device-1: Realtek Bluetooth Radio driver: btusb v: 0.8 type: USB rev: 1.1
speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-2:2 chip-ID: 2b89:8761
class-ID: e001 serial: <filter>
Report: btmgmt ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 5.1
lmp-v: 10 status: discoverable: no pairing: no class-ID: 6c0104
Drives:
Local Storage: total: 4.11 TiB used: 1.81 TiB (44.1%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Crucial model: CT2000P3PSSD8
size: 1.82 TiB block-size: physical: 512 B logical: 512 B speed: 63.2 Gb/s
lanes: 4 tech: SSD serial: <filter> fw-rev: P9CR40A temp: 39.9 C
scheme: GPT
ID-2: /dev/sda maj-min: 8:0 vendor: Western Digital
model: WD2003FZEX-00Z4SA0 size: 1.82 TiB block-size: physical: 512 B
logical: 512 B speed: 6.0 Gb/s tech: N/A serial: <filter> fw-rev: 1E.8
scheme: MBR
ID-3: /dev/sdb maj-min: 8:16 vendor: Samsung model: SSD 860 EVO 500GB
size: 465.76 GiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
tech: SSD serial: <filter> fw-rev: 3B6Q scheme: GPT
ID-4: /dev/sdc maj-min: 8:32 vendor: Kingston model: DataTraveler 3.0
size: 14.41 GiB block-size: physical: 512 B logical: 512 B type: USB
rev: 2.1 spd: 480 Mb/s lanes: 1 mode: 2.0 tech: N/A serial: <filter>
scheme: MBR
SMART Message: Unknown USB bridge. Flash drive/Unsupported enclosure?
Partition:
ID-1: / raw-size: 465.46 GiB size: 465.46 GiB (100.00%)
used: 364.34 GiB (78.3%) fs: btrfs dev: /dev/sdb2 maj-min: 8:18
ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
used: 620 KiB (0.2%) fs: vfat dev: /dev/sdb1 maj-min: 8:17
ID-3: /home raw-size: 465.46 GiB size: 465.46 GiB (100.00%)
used: 364.34 GiB (78.3%) fs: btrfs dev: /dev/sdb2 maj-min: 8:18
ID-4: /var/log raw-size: 465.46 GiB size: 465.46 GiB (100.00%)
used: 364.34 GiB (78.3%) fs: btrfs dev: /dev/sdb2 maj-min: 8:18
ID-5: /var/tmp raw-size: 465.46 GiB size: 465.46 GiB (100.00%)
used: 364.34 GiB (78.3%) fs: btrfs dev: /dev/sdb2 maj-min: 8:18
Swap:
Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default) zswap: no
ID-1: swap-1 type: zram size: 30.96 GiB used: 25.5 MiB (0.1%)
priority: 100 comp: zstd avail: lzo,lzo-rle,lz4,lz4hc,842 max-streams: 12
dev: /dev/zram0
Sensors:
System Temperatures: cpu: 51.4 C mobo: N/A gpu: amdgpu temp: 49.0 C
Fan Speeds (rpm): N/A gpu: amdgpu fan: 734
Info:
Memory: total: 32 GiB note: est. available: 30.96 GiB used: 5.71 GiB (18.4%)
Processes: 324 Power: uptime: 51m states: freeze,mem,disk suspend: deep
avail: s2idle wakeups: 0 hibernate: platform avail: shutdown, reboot,
suspend, test_resume image: 12.35 GiB services: org_kde_powerdevil,upowerd
Init: systemd v: 255 default: graphical tool: systemctl
Packages: pm: pacman pkgs: 2426 libs: 622 tools: octopi,pamac,paru
pm: flatpak pkgs: 0 Compilers: clang: 17.0.6 gcc: 13.2.1 Shell: garuda-inxi
default: Bash v: 5.2.26 running-in: konsole inxi: 3.3.34
Garuda (2.6.26-1):
System install date:     2022-12-01
Last full system update: 2024-04-18
Is partially upgraded:   No
Relevant software:       snapper NetworkManager mkinitcpio
Windows dual boot:       No/Undetected
Failed units:            preload.service [email protected]

Hi @StoneCold , It’s common for audio drivers and configurations to be tied to specific hardware, and changing these components may require updates or changes to the audio setup, so You may need to install specific drivers for your motherboard’s audio chipset, i would highly recommend reinstalling Garuda Linux,Or you can try running system update (using garuda-update even though you look like you did an update recently, or pacman -Syu).

1 Like

Doing a fresh install of Garuda gets my vote as well. Would I assume coirrectly that you Garuda was installed before the Plasma 6.0 update? If so then most definately do a fresh install. I had two instances of Garuda running, one installed from the 10292023 ISO and one installed from the 04132024 testing ISO. Both fully updated, tweaked the same, and all the same software but the 04132023 install made the 10292023 install look slow and slightly buggy.

1 Like

I have installed garuda almost a year ago, you suggest to use newer iso? That way every time when release would come, fresh installation be needed for better performance

No of course I’m not suggesting you do a fresh install everytime there is a new ISO. I suggest that since you installed a new motherboard you might want to consider a fresh install. I’m willing to bet your sound issues disappear.

install lts kernel and reinstall pipewere pulse
then reboot with lts kernel not zen it worked for me in past may help you here is the commands

paru -S linux-lts linux-lts-headers

reinstall the pipewere pulse from garuda assistent
and clean up the pulse configs

rm -r ~/.config/pulse

reboot don’t forget to update grub conf if you use grub

sudo grub-mkconfig -o /boot/grub/grub.cfg

3 Likes

thanks for your suggestions! Gave LTS a quick go to see if that alone would help but no luck so far. Going to try your paru /rm commands once the new live versions drop as that is when I will be doing all my troubleshooting.

Will also give a full reinstall a try as others suggested. Will keep you folks posted. Thanks for your ideas.

2 Likes

applied these commands and did a full reinstall and it fixed it. Thanks for your help!

1 Like

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