I was here on a Discord call, and suddenly I stopped hearing my friend on a call. I tried reconnecting the headset to the laptop, restarting pipewire, connecting another headset, and finally, booting on Windows. The same issue was happening on Windows. When I connect the headset to the laptop, nothing happens, it doesn’t seem it detects the new connected device.
Another strange thing, I can’t hear any audio from the laptop speakers, and it seems the laptop speakers is also not being recognized by the system, because I don’t see any option to select the speakers anymore.
I’m not sure if my audio card is broken or not. I don’t know how to investigate this issue.
After testing a bunch of things, I realized that although the headset does not produce sound when connected directly to the headphone jack of my laptop, when I connect the headset on my ultrawide screen monitor (which is connected to the laptop via HDMI), the audio works perfectly fine.
Troubleshooting Steps Taken:
- Verified the headset works with other devices.
- Tested with multiple headphones/headsets to rule out device-specific issues.
- Checked sound settings and
pavucontrolfor any muted channels or incorrect configurations. - Used
alsamixerto ensure no channels were muted. - Reviewed
dmesgandjournalctllogs for any obvious errors or warnings upon connecting the headset. But I would appreciate any help to understand better these logs.
Observations:
- The headset works without issues when connected through the HDMI-connected monitor.
- No changes are observed in
pavucontrolwhen connecting the headset directly to the laptop.
I’m suspecting this could be a configuration issue or a problem with the laptop’s headphone jack detection. However, I’m not entirely sure how to diagnose this further, especially within the context of Garuda’s audio management setup.
Could anyone provide guidance on how to troubleshoot this issue further or suggest any potential fixes? Any advice on tools or logs that could provide more insights would be greatly appreciated.
Thank you in advance for your help and support!
╰─λ garuda-inxi
System:
Kernel: 6.7.4-zen1-1-zen arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
clocksource: tsc avail: acpi_pm
parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
root=UUID=1841fbdb-0a5a-497a-86d3-67c2ef2f6c76 rw rootflags=subvol=@
quiet rd.udev.log_priority=3 vt.global_cursor_default=0
systemd.unified_cgroup_hierarchy=1 loglevel=3 ibt=off
Desktop: KDE Plasma v: 5.27.10 tk: Qt v: 5.15.12 info: frameworks
v: 5.115.0 wm: kwin_x11 with: krunner vt: 2 dm: SDDM Distro: Garuda
base: Arch Linux
Machine:
Type: Laptop System: Avell High Performance product: A65 MOB v: Standard
serial: <superuser required>
Mobo: Avell High Performance model: Avell A65 MOB v: Standard
serial: <superuser required> part-nu: A65 MOB uuid: <superuser required>
UEFI: American Megatrends LLC. v: N.1.07AVE00 date: 07/23/2021
Battery:
ID-1: BAT0 charge: 69.3 Wh (98.0%) condition: 70.7/93.5 Wh (75.6%)
volts: 12.2 min: 11.4 model: standard type: Li-ion serial: <filter>
status: not charging
ID-2: hidpp_battery_0 charge: 100% condition: N/A volts: 4.2 min: N/A
model: Logitech G703 LIGHTSPEED Wireless Gaming Mouse w/ HERO type: N/A
serial: <filter> status: full
CPU:
Info: model: 11th Gen Intel Core i7-11800H bits: 64 type: MT MCP
arch: Tiger Lake gen: core 11 level: v4 note: check built: 2020
process: Intel 10nm family: 6 model-id: 0x8D (141) stepping: 1
microcode: 0x4E
Topology: cpus: 1x cores: 8 tpc: 2 threads: 16 smt: enabled cache:
L1: 640 KiB desc: d-8x48 KiB; i-8x32 KiB L2: 10 MiB desc: 8x1.2 MiB
L3: 24 MiB desc: 1x24 MiB
Speed (MHz): avg: 1657 high: 3584 min/max: 800/4600 scaling:
driver: intel_pstate governor: performance cores: 1: 2373 2: 3492 3: 2706
4: 2478 5: 800 6: 802 7: 800 8: 800 9: 800 10: 800 11: 2279 12: 1238
13: 800 14: 1960 15: 800 16: 3584 bogomips: 73728
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Vulnerabilities: <filter>
Graphics:
Device-1: Intel TigerLake-H GT1 [UHD Graphics] vendor: Tongfang Hongkong
driver: i915 v: kernel arch: Gen-12.1 process: Intel 10nm built: 2020-21
ports: active: eDP-1 empty: DP-1 bus-ID: 00:02.0 chip-ID: 8086:9a60
class-ID: 0300
Device-2: NVIDIA GA106M [GeForce RTX 3060 Mobile / Max-Q]
vendor: Tongfang Hongkong driver: nvidia v: 545.29.06
alternate: nouveau,nvidia_drm non-free: 545.xx+ status: current (as of
2024-02; EOL~2026-12-xx) arch: Ampere code: GAxxx process: TSMC n7 (7nm)
built: 2020-2023 pcie: gen: 4 speed: 16 GT/s lanes: 16 ports: active: none
off: HDMI-A-1 empty: DP-2,DP-3,eDP-2 bus-ID: 01:00.0 chip-ID: 10de:2520
class-ID: 0300
Device-3: Chicony Integrated IR Camera driver: uvcvideo type: USB rev: 2.0
speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 3-13:8 chip-ID: 04f2:b71a
class-ID: 0e02 serial: <filter>
Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.4
compositor: kwin_x11 driver: X: loaded: modesetting,nvidia dri: iris
gpu: i915,nvidia,nvidia-nvswitch display-ID: :0 screens: 1
Screen-1: 0 s-res: 5120x1440 s-dpi: 96 s-size: 1354x381mm (53.31x15.00")
s-diag: 1407mm (55.38")
Monitor-1: HDMI-A-1 mapped: HDMI-0 note: disabled pos: primary,bottom-r
model: LG (GoldStar) 25UM58G serial: <filter> built: 2015 res: 2560x1080
dpi: 96 gamma: 1.2 size: 677x290mm (26.65x11.42") diag: 730mm (28.8")
modes: max: 2560x1080 min: 640x480
Monitor-2: eDP-1 mapped: eDP-1-1 pos: top-left model: BOE Display 0x0974
built: 2021 res: 2560x1440 hz: 165 dpi: 189 gamma: 1.2
size: 344x194mm (13.54x7.64") diag: 395mm (15.5") ratio: 16:9
modes: 2560x1440
API: EGL v: 1.5 hw: drv: intel iris drv: nvidia platforms: device: 0
drv: nvidia device: 1 drv: iris device: 3 drv: swrast surfaceless:
drv: nvidia x11: drv: nvidia inactive: gbm,wayland,device-2
API: OpenGL v: 4.6.0 compat-v: 4.5 vendor: nvidia mesa v: 545.29.06
glx-v: 1.4 direct-render: yes renderer: NVIDIA GeForce RTX 3060 Laptop
GPU/PCIe/SSE2 memory: 5.86 GiB
API: Vulkan v: 1.3.276 layers: 8 device: 0 type: integrated-gpu name: Intel
UHD Graphics (TGL GT1) driver: mesa intel v: 23.3.5-arch1.1
device-ID: 8086:9a60 surfaces: xcb,xlib device: 1 type: discrete-gpu
name: NVIDIA GeForce RTX 3060 Laptop GPU driver: nvidia v: 545.29.06
device-ID: 10de:2520 surfaces: xcb,xlib device: 2 type: cpu name: llvmpipe
(LLVM 16.0.6 256 bits) driver: mesa llvmpipe v: 23.3.5-arch1.1 (LLVM
16.0.6) device-ID: 10005:0000 surfaces: xcb,xlib
Audio:
Device-1: Intel Tiger Lake-H HD Audio vendor: Tongfang Hongkong
driver: snd_hda_intel v: kernel alternate: snd_sof_pci_intel_tgl
bus-ID: 00:1f.3 chip-ID: 8086:43c8 class-ID: 0403
Device-2: NVIDIA GA106 High Definition Audio vendor: Tongfang Hongkong
driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16
bus-ID: 01:00.1 chip-ID: 10de:228e class-ID: 0403
Device-3: Fifine Microphone driver: hid-generic,snd-usb-audio,usbhid
type: USB rev: 1.1 speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 3-1.2:11
chip-ID: 3142:5060 class-ID: 0300
API: ALSA v: k6.7.4-zen1-1-zen status: kernel-api with: aoss
type: oss-emulator tools: alsactl,alsamixer,amixer
Server-1: PipeWire v: 1.0.3 status: active with: 1: pipewire-pulse
status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
4: pw-jack type: plugin tools: pactl,pw-cat,pw-cli,wpctl
Network:
Device-1: Intel Tiger Lake PCH CNVi WiFi driver: iwlwifi v: kernel
bus-ID: 00:14.3 chip-ID: 8086:43f0 class-ID: 0280
IF: wlo1 state: up mac: <filter>
Device-2: Realtek RTL8125 2.5GbE vendor: Tongfang Hongkong driver: r8169
v: kernel pcie: gen: 2 speed: 5 GT/s lanes: 1 port: 3000 bus-ID: 2e:00.0
chip-ID: 10ec:8125 class-ID: 0200
IF: enp46s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
IF-ID-1: anbox0 state: down mac: <filter>
IF-ID-2: br-3736135ffeba state: down mac: <filter>
IF-ID-3: br-4454222891f0 state: up speed: 10000 Mbps duplex: unknown
mac: <filter>
IF-ID-4: docker0 state: down mac: <filter>
IF-ID-5: veth115be32 state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-6: veth343fced state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-7: veth4bb8cbd state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-8: veth5f7e0ce state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-9: veth6d456c4 state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-10: veth6f8f2e1 state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-11: veth9c379e6 state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-12: vethab5102f state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-13: vethbc9710f state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-14: vethd7f6a3e state: up speed: 10000 Mbps duplex: full
mac: <filter>
Info: services: NetworkManager, nginx, smbd, systemd-networkd,
systemd-timesyncd, wpa_supplicant
Bluetooth:
Device-1: Intel AX201 Bluetooth driver: btusb v: 0.8 type: USB rev: 2.0
speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 3-14:9 chip-ID: 8087:0026
class-ID: e001
Report: btmgmt ID: hci0 rfk-id: 0 state: down bt-service: enabled,running
rfk-block: hardware: no software: yes address: <filter> bt-v: 5.2 lmp-v: 11
status: discoverable: no pairing: no
Drives:
Local Storage: total: 3.73 TiB used: 612.43 GiB (16.1%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/nvme0n1 maj-min: 259:1 vendor: A-Data model: SX8200PNP
size: 1.86 TiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
lanes: 4 tech: SSD serial: <filter> fw-rev: 42B9T6TB temp: 42.9 C
scheme: GPT
ID-2: /dev/nvme1n1 maj-min: 259:0 vendor: A-Data model: SX8200PNP
size: 1.86 TiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
lanes: 4 tech: SSD serial: <filter> fw-rev: 42B9T6TB temp: 41.9 C
scheme: GPT
Partition:
ID-1: / raw-size: 1.86 TiB size: 1.86 TiB (100.00%) used: 612.43 GiB (32.1%)
fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:8
ID-2: /boot/efi raw-size: 260 MiB size: 256 MiB (98.46%)
used: 571 KiB (0.2%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:7
ID-3: /home raw-size: 1.86 TiB size: 1.86 TiB (100.00%)
used: 612.43 GiB (32.1%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:8
ID-4: /var/log raw-size: 1.86 TiB size: 1.86 TiB (100.00%)
used: 612.43 GiB (32.1%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:8
ID-5: /var/tmp raw-size: 1.86 TiB size: 1.86 TiB (100.00%)
used: 612.43 GiB (32.1%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:8
Swap:
Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default) zswap: no
ID-1: swap-1 type: zram size: 62.54 GiB used: 21.2 MiB (0.0%)
priority: 100 comp: zstd avail: lzo,lzo-rle,lz4,lz4hc,842 max-streams: 16
dev: /dev/zram0
Sensors:
System Temperatures: cpu: 68.0 C mobo: N/A gpu: nvidia temp: 63 C
Fan Speeds (rpm): N/A
Info:
Memory: total: 64 GiB note: est. available: 62.54 GiB
used: 13.11 GiB (21.0%)
Processes: 514 Power: uptime: 1h 8m states: freeze,mem,disk
suspend: s2idle avail: deep wakeups: 0 hibernate: platform avail: shutdown,
reboot, suspend, test_resume image: 24.98 GiB
services: org_kde_powerdevil,upowerd Init: systemd v: 255
default: graphical tool: systemctl
Packages: pm: dpkg pkgs: 0 pm: pacman pkgs: 2265 libs: 553
tools: pamac,paru Compilers: clang: 16.0.6 gcc: 13.2.1 alt: 12
Shell: garuda-inxi default: fish v: 3.7.0 running-in: konsole inxi: 3.3.33
Garuda (2.6.23-1):
System install date: 2021-09-13
Last full system update: 2024-02-13 ↻
Is partially upgraded: No
Relevant software: timeshift NetworkManager mkinitcpio nvidia-dkms
Windows dual boot: Probably (Run as root to verify)
Failed units: anbox-container-manager.service systemd-networkd-wait-online.service