No Audio from Built In Speakers - HP 15-ey0013dx

Issues & Assistance GNOME
1

Hi,

I've been having this issue on every Linux Distro, so I'm suspecting it might be an issue of a lack of kernel support. But the audio on my speakers won't work on my HP Envy Laptop (HP 15-ey0013dx) and I'm trying to figure out why. Every distro I've tried uses pipewire, distros that use pulseaudio typically also have outdated network packages for this machine, so I tend to avoid those. HDMI audio and 3.5mm jack audio work fine, as well as bluetooth. It'll show 17h/19h HD Audio as an option in the audio settings, but nothing happens. This is literally the ONLY problem I'm having, been loving everything else about Garuda! Any suggestions?

System:
  Kernel: 6.3.2-zen1-1-zen arch: x86_64 bits: 64 compiler: gcc v: 13.1.1
    parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
    root=UUID=01d4db93-908e-40d9-a270-c2e6319c4b0a rw rootflags=subvol=@
    quiet rd.luks.uuid=5c422143-8703-40b2-b2de-5138726964a1 quiet splash
    rd.udev.log_priority=3 vt.global_cursor_default=0
    rd.luks.uuid=238c3846-5aa4-47ae-b9d5-d80493f6745b
    resume=/dev/mapper/luks-238c3846-5aa4-47ae-b9d5-d80493f6745b loglevel=3
    ibt=off
  Desktop: GNOME v: 44.1 tk: GTK v: 3.24.37 wm: gnome-shell dm: GDM v: 44.1
    Distro: Garuda Linux base: Arch Linux
Machine:
  Type: Convertible System: HP product: HP ENVY x360 2-in-1 Laptop 15-ey0xxx
    v: Type1ProductConfigId serial: <superuser required> Chassis: type: 31
    serial: <superuser required>
  Mobo: HP model: 8A31 v: 26.11 serial: <superuser required> UEFI: Insyde
    v: F.11 date: 02/10/2023
Battery:
  ID-1: BAT1 charge: 43.4 Wh (86.8%) condition: 50.0/51.0 Wh (98.1%)
    volts: 12.4 min: 11.6 model: Hewlett-Packard PABAS0241231 type: Li-ion
    serial: <filter> status: discharging
  Device-1: hid-0018:04F3:402C.0001-battery model: ELAN2513:00 04F3:402C
    serial: N/A charge: N/A status: N/A
CPU:
  Info: model: AMD Ryzen 5 5625U with Radeon Graphics bits: 64 type: MT MCP
    arch: Zen 3 gen: 4 level: v3 note: check built: 2021-22
    process: TSMC n7 (7nm) family: 0x19 (25) model-id: 0x50 (80) stepping: 0
    microcode: 0xA50000D
  Topology: cpus: 1x cores: 6 tpc: 2 threads: 12 smt: enabled cache:
    L1: 384 KiB desc: d-6x32 KiB; i-6x32 KiB L2: 3 MiB desc: 6x512 KiB
    L3: 16 MiB desc: 1x16 MiB
  Speed (MHz): avg: 1663 high: 2300 min/max: 1600/4387 boost: enabled
    scaling: driver: acpi-cpufreq governor: schedutil cores: 1: 1600 2: 1600
    3: 1392 4: 2300 5: 1600 6: 1372 7: 1600 8: 1600 9: 1600 10: 1600 11: 1397
    12: 2300 bogomips: 55097
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
  Vulnerabilities: <filter>
Graphics:
  Device-1: AMD Barcelo vendor: Hewlett-Packard driver: amdgpu v: kernel
    arch: GCN-5 code: Vega process: GF 14nm built: 2017-20 pcie: gen: 3
    speed: 8 GT/s lanes: 16 link-max: gen: 4 speed: 16 GT/s ports:
    active: eDP-1 empty: DP-1,DP-2,HDMI-A-1 bus-ID: 04:00.0 chip-ID: 1002:15e7
    class-ID: 0300 temp: 34.0 C
  Display: wayland server: X.org v: 1.21.1.8 with: Xwayland v: 23.1.1
    compositor: gnome-shell driver: gpu: amdgpu display-ID: 0
  Monitor-1: eDP-1 model: BOE Display 0x09d8 built: 2020 res: 1920x1080
    dpi: 142 gamma: 1.2 size: 344x194mm (13.54x7.64") diag: 395mm (15.5")
    ratio: 16:9 modes: max: 1920x1080 min: 640x480
  API: OpenGL v: 4.6 Mesa 23.0.3 renderer: AMD Radeon Graphics (renoir LLVM
    15.0.7 DRM 3.52 6.3.2-zen1-1-zen) direct-render: Yes
Audio:
  Device-1: AMD Renoir Radeon High Definition Audio vendor: Hewlett-Packard
    driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16
    link-max: gen: 4 speed: 16 GT/s bus-ID: 04:00.1 chip-ID: 1002:1637
    class-ID: 0403
  Device-2: AMD ACP/ACP3X/ACP6x Audio Coprocessor vendor: Hewlett-Packard
    driver: snd_rn_pci_acp3x v: kernel alternate: snd_pci_acp3x, snd_pci_acp5x,
    snd_pci_acp6x, snd_acp_pci, snd_rpl_pci_acp6x, snd_pci_ps,
    snd_sof_amd_renoir, snd_sof_amd_rembrandt pcie: gen: 3 speed: 8 GT/s
    lanes: 16 link-max: gen: 4 speed: 16 GT/s bus-ID: 04:00.5
    chip-ID: 1022:15e2 class-ID: 0480
  Device-3: AMD Family 17h/19h HD Audio vendor: Hewlett-Packard
    driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16
    link-max: gen: 4 speed: 16 GT/s bus-ID: 04:00.6 chip-ID: 1022:15e3
    class-ID: 0403
  API: ALSA v: k6.3.2-zen1-1-zen status: kernel-api
    tools: alsactl,alsamixer,amixer
  Server-1: PipeWire v: 0.3.70 status: active with: 1: pipewire-pulse
    status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
    4: pw-jack type: plugin tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: MEDIATEK MT7922 802.11ax PCI Express Wireless Network Adapter
    vendor: Foxconn driver: mt7921e v: kernel pcie: gen: 1 speed: 2.5 GT/s
    lanes: 1 link-max: gen: 2 speed: 5 GT/s bus-ID: 01:00.0 chip-ID: 14c3:0616
    class-ID: 0280
  IF: wlo1 state: up mac: <filter>
Bluetooth:
  Device-1: Foxconn / Hon Hai Wireless_Device driver: btusb v: 0.8 type: USB
    rev: 2.1 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-3:2 chip-ID: 0489:e0e0
    class-ID: e001 serial: <filter>
  Report: bt-adapter ID: hci0 rfk-id: 0 state: up address: <filter>
Drives:
  Local Storage: total: 238.47 GiB used: 45.59 GiB (19.1%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung
    model: MZVLQ256HBJD-00BH1 size: 238.47 GiB block-size: physical: 512 B
    logical: 512 B speed: 31.6 Gb/s lanes: 4 tech: SSD serial: <filter>
    fw-rev: HPS1NFAV temp: 25.9 C scheme: GPT
Partition:
  ID-1: / raw-size: 229.37 GiB size: 229.37 GiB (100.00%)
    used: 45.59 GiB (19.9%) fs: btrfs dev: /dev/dm-1 maj-min: 254:1
    mapped: luks-5c422143-8703-40b2-b2de-5138726964a1
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 720 KiB (0.2%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
  ID-3: /home raw-size: 229.37 GiB size: 229.37 GiB (100.00%)
    used: 45.59 GiB (19.9%) fs: btrfs dev: /dev/dm-1 maj-min: 254:1
    mapped: luks-5c422143-8703-40b2-b2de-5138726964a1
  ID-4: /var/log raw-size: 229.37 GiB size: 229.37 GiB (100.00%)
    used: 45.59 GiB (19.9%) fs: btrfs dev: /dev/dm-1 maj-min: 254:1
    mapped: luks-5c422143-8703-40b2-b2de-5138726964a1
  ID-5: /var/tmp raw-size: 229.37 GiB size: 229.37 GiB (100.00%)
    used: 45.59 GiB (19.9%) fs: btrfs dev: /dev/dm-1 maj-min: 254:1
    mapped: luks-5c422143-8703-40b2-b2de-5138726964a1
Swap:
  Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default)
  ID-1: swap-1 type: partition size: 8.8 GiB used: 0 KiB (0.0%) priority: -2
    dev: /dev/dm-0 maj-min: 254:0
    mapped: luks-238c3846-5aa4-47ae-b9d5-d80493f6745b
  ID-2: swap-2 type: zram size: 7.08 GiB used: 0 KiB (0.0%) priority: 100
    dev: /dev/zram0
Sensors:
  System Temperatures: cpu: N/A mobo: N/A
  Fan Speeds (RPM): cpu: 0 fan-2: 0
Info:
  Processes: 363 Uptime: 51m wakeups: 54596 Memory: available: 7.08 GiB
  used: 2.8 GiB (39.6%) Init: systemd v: 253 default: graphical
  tool: systemctl Compilers: gcc: 13.1.1 clang: 15.0.7 Packages: pm: pacman
  pkgs: 1524 libs: 458 tools: pamac,paru Shell: fish v: 3.6.1 default: Bash
  v: 5.1.16 running-in: gnome-terminal inxi: 3.3.27
Garuda (2.6.16-1):
  System install date:     2023-05-15
  Last full system update: 2023-05-20 ↻
  Is partially upgraded:   No
  Relevant software:       snapper NetworkManager dracut
  Windows dual boot:       No/Undetected
  Failed units:
2

Hi there, welcome to the forum.
Please check if this helps:
https://wiki.archlinux.org/title/HP_Envy_15#Audio_--_j013sg_and_j082sf
Check also here, searching for "internal speaker"
https://wiki.archlinux.org/title/Laptop/HP

3 Likes
3

The model you posted is a much older variant of my machine and also Intel, while my version uses an AMD Ryzen 5 5625U. Would these same packages work with that?

4

Did you search about?

grafik
grafik1193×1538 132 KB
#

2 Likes
5

I'd try. It's an alsa tool (used everywhere in Linux) and the problem might be due to a chipset in common with older models.
Maybe the values could change.
You should continue searching on the internet, but I wouldn't give up with this option...

2 Likes
6

Mmm this could be a problem:

https://bugzilla.kernel.org/show_bug.cgi?id=216632
Maybe also
https://bugzilla.kernel.org/show_bug.cgi?id=216311

2 Likes
7

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