New 3TB Seagate HD unmounted with corrupted ntfs

Issues & Assistance Unsupported hardware | Dual boot
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I've tried 3 or 4 times to force the automount, I've spent days and hours searching trying to save files on an inactive NTFS partition that I can't restore. gave 2 very good ideas here but I was not successful. Now I have this error:

[root@bruno bruno]# sudo mount -t ntfs-3g /dev/sdb1 /win -o force
ntfs_attr_pread_i: ntfs_pread failed: Input/output error
Failed to read NTFS $Bitmap: Input/Output Error
Failed to read NTFS $Bitmap: Input/Output Error
NTFS is either inconsistent, or there is a hardware fault, or it's a
SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows
then reboot into Windows twice. The usage of the /f parameter is very
important! If the device is a SoftRAID/FakeRAID then first activate
it and mount a different device under the /dev/mapper/ directory, (e.g.
/dev/mapper/nvidia_eahaabcc1). Please see the 'dmraid' documentation
for more details.

How to save all my files from ntfs partition without access?
would i plug in microsoft windows 7 chkdsk /f ?
the linux system itself tells me this.
I'm new to linux and I need help.
Thank you all

Hello.

Before you open a new help request, read relevant sections of the Arch and Garuda wiki. Thoroughly search your issue and any error messages in the forum and on the web.

Report everything you have already attempted to solve your problem.
Post your terminal in- and output from:

garuda-inxi

Without it, you will not receive any help from the Garuda team or your topic is likely to be closed without notice.

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can you provide your

garuda-inxi

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Yes. NTFS is a Windows filesystem and is best fixed using Windows.

However, also keep in mind that it’s possible that

so the disk may be unrecoverable through normal means, and so if the data is valuable then you should do no more yourself and instead take the disk to a data recovery professional before more damage is done to the data.

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This disk error can be caused by corruption or hardware failure, as mentioned, but can also be caused by not safely removing the drive. It is possible you had a little oopsie during this effort:

If the disk is new as you say, it is very likely chkdsk /f on Windows can bail you out. There isn’t much Linux can do, unless the disk is empty and you are ready to format it with a more useful (to Linux) filesystem.

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Just an observation; you never say how much data you have resident on that 3TB drive?

regards

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