I have an XPS 17 and I normally take meetings via teams, however in the latest build (231029) I am unable to get Microphone to work. Only way to hold a meeting now is through a Bluetooth Headset. Anyway to troubleshoot this issue?
garuda-inxi please?
What kind of microphone? How is it connected? What have you tried to make it work?
3 Likes
╭─reggie@garudaG in ~ took 7ms
╰─λ garuda-inxi
System:
Kernel: 6.5.9-zen2-1-zen arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
clocksource: tsc available: acpi_pm
parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
root=UUID=ad623bc2-60df-4d41-872c-0901cb552a02 rw rootflags=subvol=@
quiet loglevel=3 ibt=off
Desktop: GNOME v: 45.1 tk: GTK v: 3.24.38 wm: gnome-shell dm: GDM
v: 45.0.1 Distro: Garuda Linux base: Arch Linux
Machine:
Type: Laptop System: Dell product: XPS 17 9710 v: N/A
serial: <superuser required> Chassis: type: 10 serial: <superuser required>
Mobo: Dell model: 00D5DG v: A00 serial: <superuser required> UEFI: Dell
v: 1.22.0 date: 08/11/2023
Battery:
ID-1: BAT0 charge: 50.2 Wh (98.2%) condition: 51.1/95.1 Wh (53.7%)
volts: 11.5 min: 11.4 model: BYD DELL F8CPG15 type: Li-poly serial: <filter>
status: discharging
CPU:
Info: model: 11th Gen Intel Core i9-11900H bits: 64 type: MT MCP
arch: Tiger Lake gen: core 11 level: v4 note: check built: 2020
process: Intel 10nm family: 6 model-id: 0x8D (141) stepping: 1
microcode: 0x46
Topology: cpus: 1x cores: 8 tpc: 2 threads: 16 smt: enabled cache:
L1: 640 KiB desc: d-8x48 KiB; i-8x32 KiB L2: 10 MiB desc: 8x1.2 MiB
L3: 24 MiB desc: 1x24 MiB
Speed (MHz): avg: 1021 high: 1100 min/max: 800/4900:4800 scaling:
driver: intel_pstate governor: powersave cores: 1: 1077 2: 1100 3: 800
4: 1100 5: 1064 6: 1100 7: 1100 8: 800 9: 984 10: 1100 11: 1100 12: 1044
13: 1059 14: 1021 15: 1100 16: 800 bogomips: 79872
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Vulnerabilities: <filter>
Graphics:
Device-1: Intel TigerLake-H GT1 [UHD Graphics] vendor: Dell driver: i915
v: kernel arch: Gen-12.1 process: Intel 10nm built: 2020-21 ports:
active: eDP-1 empty: DP-1, DP-2, DP-3, DP-4 bus-ID: 00:02.0
chip-ID: 8086:9a60 class-ID: 0300
Device-2: NVIDIA GA106M [GeForce RTX 3060 Mobile / Max-Q] vendor: Dell
driver: nvidia v: 535.113.01 alternate: nouveau,nvidia_drm non-free: 535.xx+
status: current (as of 2023-09) arch: Ampere code: GAxxx
process: TSMC n7 (7nm) built: 2020-23 pcie: gen: 4 speed: 16 GT/s lanes: 8
link-max: lanes: 16 bus-ID: 01:00.0 chip-ID: 10de:2520 class-ID: 0300
Device-3: Microdia Integrated_Webcam_HD driver: uvcvideo type: USB
rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 3-11:3
chip-ID: 0c45:6a11 class-ID: 0e02
Display: x11 server: X.Org v: 21.1.9 with: Xwayland v: 23.2.2
compositor: gnome-shell driver: X: loaded: modesetting,nvidia
unloaded: nouveau alternate: fbdev,intel,nv,vesa dri: iris gpu: i915
display-ID: :1 screens: 1
Screen-1: 0 s-res: 1920x1200 s-dpi: 96 s-size: 508x318mm (20.00x12.52")
s-diag: 599mm (23.6")
Monitor-1: eDP-1 model: Sharp 0x1517 built: 2021 res: 1920x1200 hz: 60
dpi: 133 gamma: 1.2 size: 366x229mm (14.41x9.02") diag: 432mm (17")
ratio: 16:10 modes: 3840x2400
API: Vulkan v: 1.3.269 layers: 4 device: 0 type: integrated-gpu name: Intel
UHD Graphics (TGL GT1) driver: mesa intel v: 23.2.1-arch1.2
device-ID: 8086:9a60 surfaces: xcb,xlib device: 1 type: discrete-gpu
name: NVIDIA GeForce RTX 3060 Laptop GPU driver: nvidia v: 535.113.01
device-ID: 10de:2520 surfaces: xcb,xlib device: 2 type: cpu name: llvmpipe
(LLVM 16.0.6 256 bits) driver: mesa llvmpipe v: 23.2.1-arch1.2 (LLVM
16.0.6) device-ID: 10005:0000 surfaces: xcb,xlib
API: OpenGL Message: Unable to show GL data. glxinfo is missing.
Audio:
Device-1: Intel Tiger Lake-H HD Audio vendor: Dell
driver: sof-audio-pci-intel-tgl
alternate: snd_hda_intel,snd_sof_pci_intel_tgl bus-ID: 00:1f.3
chip-ID: 8086:43c8 class-ID: 0401
Device-2: NVIDIA GA106 High Definition Audio vendor: Dell
driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 8
link-max: lanes: 16 bus-ID: 01:00.1 chip-ID: 10de:228e class-ID: 0403
API: ALSA v: k6.5.9-zen2-1-zen status: kernel-api with: aoss
type: oss-emulator tools: alsactl,alsamixer,amixer
Server-1: PipeWire v: 0.3.83 status: active with: 1: pipewire-pulse
status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
4: pw-jack type: plugin tools: pactl,pw-cat,pw-cli,wpctl
Network:
Device-1: Intel Tiger Lake PCH CNVi WiFi vendor: Rivet Networks
driver: iwlwifi v: kernel bus-ID: 00:14.3 chip-ID: 8086:43f0 class-ID: 0280
IF: wlp0s20f3 state: up mac: <filter>
IF-ID-1: vmnet1 state: unknown speed: N/A duplex: N/A mac: <filter>
IF-ID-2: vmnet8 state: unknown speed: N/A duplex: N/A mac: <filter>
Bluetooth:
Device-1: Intel AX201 Bluetooth driver: btusb v: 0.8 type: USB rev: 2.0
speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 3-14:4 chip-ID: 8087:0026
class-ID: e001
Report: btmgmt ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 5.2
lmp-v: 11 status: discoverable: no pairing: no class-ID: 6c010c
Drives:
Local Storage: total: 953.87 GiB used: 132.84 GiB (13.9%)
SMART Message: Required tool smartctl not installed. Check --recommends
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung model: PM9A1 NVMe 1024GB
size: 953.87 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
lanes: 4 tech: SSD serial: <filter> fw-rev: 36310029 temp: 34.9 C
scheme: GPT
Partition:
ID-1: / raw-size: 316.34 GiB size: 316.34 GiB (100.00%)
used: 132.72 GiB (42.0%) fs: btrfs dev: /dev/nvme0n1p5 maj-min: 259:5
ID-2: /boot/efi raw-size: 150 MiB size: 146 MiB (97.33%)
used: 120.3 MiB (82.4%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
ID-3: /home raw-size: 316.34 GiB size: 316.34 GiB (100.00%)
used: 132.72 GiB (42.0%) fs: btrfs dev: /dev/nvme0n1p5 maj-min: 259:5
ID-4: /var/log raw-size: 316.34 GiB size: 316.34 GiB (100.00%)
used: 132.72 GiB (42.0%) fs: btrfs dev: /dev/nvme0n1p5 maj-min: 259:5
ID-5: /var/tmp raw-size: 316.34 GiB size: 316.34 GiB (100.00%)
used: 132.72 GiB (42.0%) fs: btrfs dev: /dev/nvme0n1p5 maj-min: 259:5
Swap:
Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default) zswap: no
ID-1: swap-1 type: partition size: 18.63 GiB used: 0 KiB (0.0%)
priority: -2 dev: /dev/nvme0n1p6 maj-min: 259:6
ID-2: swap-2 type: zram size: 31.08 GiB used: 0 KiB (0.0%) priority: 100
comp: zstd avail: lzo,lzo-rle,lz4,lz4hc,842 max-streams: 16 dev: /dev/zram0
Sensors:
System Temperatures: cpu: 50.0 C mobo: 32.0 C
Fan Speeds (rpm): cpu: 0
Info:
Processes: 464 Uptime: 1m wakeups: 3196 Memory: total: 32 GiB note: est.
available: 31.08 GiB used: 5.26 GiB (16.9%) Init: systemd v: 254
default: graphical tool: systemctl Compilers: gcc: 13.2.1 Packages: 1631
pm: pacman pkgs: 1573 libs: 456 tools: gnome-software,pamac,paru pm: flatpak
pkgs: 58 Shell: Bash v: 5.2.15 running-in: gnome-terminal inxi: 3.3.30
Garuda (2.6.17-1):
System install date: 2023-10-30
Last full system update: 2023-11-01
Is partially upgraded: No
Relevant software: snapper NetworkManager dracut nvidia-dkms
Windows dual boot: Probably (Run as root to verify)
Failed units:
╭─reggie@garudaG in ~ took 5s
╰─λ
actually seems to be working although the microphone volume is super low. Not sure how that would be adjusted.
This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.