I have an XPS 17 and I normally take meetings via teams, however in the latest build (231029) I am unable to get Microphone to work. Only way to hold a meeting now is through a Bluetooth Headset. Anyway to troubleshoot this issue?
garuda-inxi
please?
What kind of microphone? How is it connected? What have you tried to make it work?
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╭─reggie@garudaG in ~ took 7ms
╰─λ garuda-inxi
System:
Kernel: 6.5.9-zen2-1-zen arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
clocksource: tsc available: acpi_pm
parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
root=UUID=ad623bc2-60df-4d41-872c-0901cb552a02 rw rootflags=subvol=@
quiet loglevel=3 ibt=off
Desktop: GNOME v: 45.1 tk: GTK v: 3.24.38 wm: gnome-shell dm: GDM
v: 45.0.1 Distro: Garuda Linux base: Arch Linux
Machine:
Type: Laptop System: Dell product: XPS 17 9710 v: N/A
serial: <superuser required> Chassis: type: 10 serial: <superuser required>
Mobo: Dell model: 00D5DG v: A00 serial: <superuser required> UEFI: Dell
v: 1.22.0 date: 08/11/2023
Battery:
ID-1: BAT0 charge: 50.2 Wh (98.2%) condition: 51.1/95.1 Wh (53.7%)
volts: 11.5 min: 11.4 model: BYD DELL F8CPG15 type: Li-poly serial: <filter>
status: discharging
CPU:
Info: model: 11th Gen Intel Core i9-11900H bits: 64 type: MT MCP
arch: Tiger Lake gen: core 11 level: v4 note: check built: 2020
process: Intel 10nm family: 6 model-id: 0x8D (141) stepping: 1
microcode: 0x46
Topology: cpus: 1x cores: 8 tpc: 2 threads: 16 smt: enabled cache:
L1: 640 KiB desc: d-8x48 KiB; i-8x32 KiB L2: 10 MiB desc: 8x1.2 MiB
L3: 24 MiB desc: 1x24 MiB
Speed (MHz): avg: 1021 high: 1100 min/max: 800/4900:4800 scaling:
driver: intel_pstate governor: powersave cores: 1: 1077 2: 1100 3: 800
4: 1100 5: 1064 6: 1100 7: 1100 8: 800 9: 984 10: 1100 11: 1100 12: 1044
13: 1059 14: 1021 15: 1100 16: 800 bogomips: 79872
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Vulnerabilities: <filter>
Graphics:
Device-1: Intel TigerLake-H GT1 [UHD Graphics] vendor: Dell driver: i915
v: kernel arch: Gen-12.1 process: Intel 10nm built: 2020-21 ports:
active: eDP-1 empty: DP-1, DP-2, DP-3, DP-4 bus-ID: 00:02.0
chip-ID: 8086:9a60 class-ID: 0300
Device-2: NVIDIA GA106M [GeForce RTX 3060 Mobile / Max-Q] vendor: Dell
driver: nvidia v: 535.113.01 alternate: nouveau,nvidia_drm non-free: 535.xx+
status: current (as of 2023-09) arch: Ampere code: GAxxx
process: TSMC n7 (7nm) built: 2020-23 pcie: gen: 4 speed: 16 GT/s lanes: 8
link-max: lanes: 16 bus-ID: 01:00.0 chip-ID: 10de:2520 class-ID: 0300
Device-3: Microdia Integrated_Webcam_HD driver: uvcvideo type: USB
rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 3-11:3
chip-ID: 0c45:6a11 class-ID: 0e02
Display: x11 server: X.Org v: 21.1.9 with: Xwayland v: 23.2.2
compositor: gnome-shell driver: X: loaded: modesetting,nvidia
unloaded: nouveau alternate: fbdev,intel,nv,vesa dri: iris gpu: i915
display-ID: :1 screens: 1
Screen-1: 0 s-res: 1920x1200 s-dpi: 96 s-size: 508x318mm (20.00x12.52")
s-diag: 599mm (23.6")
Monitor-1: eDP-1 model: Sharp 0x1517 built: 2021 res: 1920x1200 hz: 60
dpi: 133 gamma: 1.2 size: 366x229mm (14.41x9.02") diag: 432mm (17")
ratio: 16:10 modes: 3840x2400
API: Vulkan v: 1.3.269 layers: 4 device: 0 type: integrated-gpu name: Intel
UHD Graphics (TGL GT1) driver: mesa intel v: 23.2.1-arch1.2
device-ID: 8086:9a60 surfaces: xcb,xlib device: 1 type: discrete-gpu
name: NVIDIA GeForce RTX 3060 Laptop GPU driver: nvidia v: 535.113.01
device-ID: 10de:2520 surfaces: xcb,xlib device: 2 type: cpu name: llvmpipe
(LLVM 16.0.6 256 bits) driver: mesa llvmpipe v: 23.2.1-arch1.2 (LLVM
16.0.6) device-ID: 10005:0000 surfaces: xcb,xlib
API: OpenGL Message: Unable to show GL data. glxinfo is missing.
Audio:
Device-1: Intel Tiger Lake-H HD Audio vendor: Dell
driver: sof-audio-pci-intel-tgl
alternate: snd_hda_intel,snd_sof_pci_intel_tgl bus-ID: 00:1f.3
chip-ID: 8086:43c8 class-ID: 0401
Device-2: NVIDIA GA106 High Definition Audio vendor: Dell
driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 8
link-max: lanes: 16 bus-ID: 01:00.1 chip-ID: 10de:228e class-ID: 0403
API: ALSA v: k6.5.9-zen2-1-zen status: kernel-api with: aoss
type: oss-emulator tools: alsactl,alsamixer,amixer
Server-1: PipeWire v: 0.3.83 status: active with: 1: pipewire-pulse
status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
4: pw-jack type: plugin tools: pactl,pw-cat,pw-cli,wpctl
Network:
Device-1: Intel Tiger Lake PCH CNVi WiFi vendor: Rivet Networks
driver: iwlwifi v: kernel bus-ID: 00:14.3 chip-ID: 8086:43f0 class-ID: 0280
IF: wlp0s20f3 state: up mac: <filter>
IF-ID-1: vmnet1 state: unknown speed: N/A duplex: N/A mac: <filter>
IF-ID-2: vmnet8 state: unknown speed: N/A duplex: N/A mac: <filter>
Bluetooth:
Device-1: Intel AX201 Bluetooth driver: btusb v: 0.8 type: USB rev: 2.0
speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 3-14:4 chip-ID: 8087:0026
class-ID: e001
Report: btmgmt ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 5.2
lmp-v: 11 status: discoverable: no pairing: no class-ID: 6c010c
Drives:
Local Storage: total: 953.87 GiB used: 132.84 GiB (13.9%)
SMART Message: Required tool smartctl not installed. Check --recommends
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung model: PM9A1 NVMe 1024GB
size: 953.87 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
lanes: 4 tech: SSD serial: <filter> fw-rev: 36310029 temp: 34.9 C
scheme: GPT
Partition:
ID-1: / raw-size: 316.34 GiB size: 316.34 GiB (100.00%)
used: 132.72 GiB (42.0%) fs: btrfs dev: /dev/nvme0n1p5 maj-min: 259:5
ID-2: /boot/efi raw-size: 150 MiB size: 146 MiB (97.33%)
used: 120.3 MiB (82.4%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
ID-3: /home raw-size: 316.34 GiB size: 316.34 GiB (100.00%)
used: 132.72 GiB (42.0%) fs: btrfs dev: /dev/nvme0n1p5 maj-min: 259:5
ID-4: /var/log raw-size: 316.34 GiB size: 316.34 GiB (100.00%)
used: 132.72 GiB (42.0%) fs: btrfs dev: /dev/nvme0n1p5 maj-min: 259:5
ID-5: /var/tmp raw-size: 316.34 GiB size: 316.34 GiB (100.00%)
used: 132.72 GiB (42.0%) fs: btrfs dev: /dev/nvme0n1p5 maj-min: 259:5
Swap:
Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default) zswap: no
ID-1: swap-1 type: partition size: 18.63 GiB used: 0 KiB (0.0%)
priority: -2 dev: /dev/nvme0n1p6 maj-min: 259:6
ID-2: swap-2 type: zram size: 31.08 GiB used: 0 KiB (0.0%) priority: 100
comp: zstd avail: lzo,lzo-rle,lz4,lz4hc,842 max-streams: 16 dev: /dev/zram0
Sensors:
System Temperatures: cpu: 50.0 C mobo: 32.0 C
Fan Speeds (rpm): cpu: 0
Info:
Processes: 464 Uptime: 1m wakeups: 3196 Memory: total: 32 GiB note: est.
available: 31.08 GiB used: 5.26 GiB (16.9%) Init: systemd v: 254
default: graphical tool: systemctl Compilers: gcc: 13.2.1 Packages: 1631
pm: pacman pkgs: 1573 libs: 456 tools: gnome-software,pamac,paru pm: flatpak
pkgs: 58 Shell: Bash v: 5.2.15 running-in: gnome-terminal inxi: 3.3.30
Garuda (2.6.17-1):
System install date: 2023-10-30
Last full system update: 2023-11-01
Is partially upgraded: No
Relevant software: snapper NetworkManager dracut nvidia-dkms
Windows dual boot: Probably (Run as root to verify)
Failed units:
╭─reggie@garudaG in ~ took 5s
╰─λ
actually seems to be working although the microphone volume is super low. Not sure how that would be adjusted.
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