Microphone and sound issue

Tarzan · March 31, 2023, 9:41am

Hi. Since changing to Garuda (from Linux Mint 20.2) I had scheduled a Zoom meeting and found out that my mic is not working. So I tried to install Pulseaudio because I remembered that I had that on my other PC but that made things even worse so someone here reccomended that i removed that, which I did and the sound was working again, but not the mic. If I hoover over teh sound button in meny at the bottom it is gray and looks like it's not connected and says "not connected to the pulseaudio server". (Well I removed that didn't I??) If click on it i get the choise of VLC player and sound mixer. If I click sound mixer , vloume control comes up and it says "connecting to a pulseadio serv, lease wait" and then nothing happens. I have read the other post here where others had issues with sound but I could not apply the solution to my problem. the inxi shows that I don't have Pulseaudio and are running but Pipewire. How can I get it run all the way to the soundcontrol and get it to work? Any advise is appeciated. PS i don't know where to find the settings of the sound in Garuda assistant.

Audio:
  Device-1: AMD Renoir Radeon High Definition Audio driver: snd_hda_intel
    v: kernel bus-ID: 3-2:2 pcie: gen: 3 chip-ID: 046d:0825 class-ID: 0102
    speed: 8 GT/s serial: <filter> lanes: 16 link-max: gen: 4 speed: 16 GT/s
    bus-ID: 05:00.1 chip-ID: 1002:1637 class-ID: 0403
  Device-2: AMD ACP/ACP3X/ACP6x Audio Coprocessor driver: N/A
    alternate: snd_pci_acp3x, snd_rn_pci_acp3x, snd_pci_acp5x, snd_pci_acp6x,
    snd_acp_pci, snd_rpl_pci_acp6x, snd_pci_ps, snd_sof_amd_renoir,
    snd_sof_amd_rembrandt pcie: gen: 3 speed: 8 GT/s lanes: 16 link-max:
    gen: 4 speed: 16 GT/s bus-ID: 05:00.5 chip-ID: 1022:15e2 class-ID: 0480
  Device-3: AMD Family 17h/19h HD Audio vendor: ASUSTeK
    driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16
    link-max: gen: 4 speed: 16 GT/s bus-ID: 05:00.6 chip-ID: 1022:15e3
    class-ID: 0403
  Device-4: Logitech Webcam C270 type: USB driver: snd-usb-audio,uvcvideo
  Sound API: ALSA v: k6.1.21-1-lts running: yes
  Sound Server-1: PulseAudio v: 16.1 running: no
  Sound Server-2: PipeWire v: 0.3.67 running: yes

SGS · March 31, 2023, 10:00am

Hi, your post is heavy to read, text paragraphs would make it easier to read.

We need every time the full garuda-inx output, not only parts of them.

Tarzan · March 31, 2023, 11:25am

Tarzan:

Hi.
Since changing to Garuda (from Linux Mint 20.2) I had scheduled a Zoom meeting and found out that my mic is not working. So I tried to install Pulseaudio because I remembered that I had that on my other PC but that made things even worse so someone here reccomended that i removed that, which I did and the sound was working again, but not the mic.
If I hoover over the sound button in meny at the bottom it is gray and looks like it’s not connected and says “not connected to the pulseaudio server”. (Well I removed that didn’t I??) If click on it i get the choise of VLC player and sound mixer.

If I click sound mixer , volume control comes up and it says “connecting to a pulseadio serv, lease wait” and then nothing happens. I have read the other post here where others had issues with sound but I could not apply the solution to my problem.
The inxi shows that I don’t have Pulseaudio and are running but Pipewire. How can I get it run all the way to the soundcontrol and get it to work? Any advise is appeciated.

PS i don’t know where to find the settings of the sound in Garuda assistant.

Ok, thanks for correction, did not think of that while writing in a hurry, sorry. I thought it would be enough with a snippet of the inxi… so here comes the full text.

¨¨¨
System:
Kernel: 6.1.21-1-lts arch: x86_64 bits: 64 compiler: gcc v: 12.2.1
parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-lts
root=UUID=35a59b1d-d50f-4b12-b731-7e082a2e9e5e rw rootflags=subvol=@
quiet quiet splash rd.udev.log_priority=3 vt.global_cursor_default=0
loglevel=3 ibt=off
Desktop: Xfce v: 4.18.1 tk: Gtk v: 3.24.36 info: xfce4-panel wm: xfwm
v: 4.18.0 vt: 7 dm: LightDM v: 1.32.0 Distro: Garuda Linux base: Arch Linux
Machine:
Type: Mini-pc System: ASUSTeK product: MINIPC PN52 v: N/A
serial:
Mobo: ASUSTeK model: PN52 v: Rev 1.xx serial:
UEFI: American Megatrends v: 11300 date: 06/15/2022
CPU:
Info: model: AMD Ryzen 7 5800H with Radeon Graphics bits: 64 type: MT MCP
arch: Zen 3 gen: 4 level: v3 note: check built: 2021-22
process: TSMC n7 (7nm) family: 0x19 (25) model-id: 0x50 (80) stepping: 0
microcode: 0xA50000C
Topology: cpus: 1x cores: 8 tpc: 2 threads: 16 smt: enabled cache:
L1: 512 KiB desc: d-8x32 KiB; i-8x32 KiB L2: 4 MiB desc: 8x512 KiB
L3: 16 MiB desc: 1x16 MiB
Speed (MHz): avg: 1577 high: 3334 min/max: 1200/4462 boost: enabled
scaling: driver: acpi-cpufreq governor: schedutil cores: 1: 1290 2: 1200
3: 1208 4: 3334 5: 1200 6: 1200 7: 1200 8: 1200 9: 1200 10: 1200 11: 2919
12: 3200 13: 1200 14: 1200 15: 1290 16: 1200 bogomips: 102254
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
Vulnerabilities:
Graphics:
Device-1: AMD Cezanne [Radeon Vega Series / Radeon Mobile Series]
driver: amdgpu v: kernel arch: GCN-5 code: Vega process: GF 14nm
built: 2017-20 pcie: gen: 3 speed: 8 GT/s lanes: 16 link-max: gen: 4
speed: 16 GT/s ports: active: DP-2 empty: DP-1,HDMI-A-1,HDMI-A-2
bus-ID: 05:00.0 chip-ID: 1002:1638 class-ID: 0300 temp: 34.0 C
Device-2: Logitech Webcam C270 type: USB driver: snd-usb-audio,uvcvideo
bus-ID: 3-2:2 chip-ID: 046d:0825 class-ID: 0102 serial:
Display: x11 server: X.Org v: 21.1.7 compositor: xfwm v: 4.18.0 driver: X:
loaded: amdgpu unloaded: modesetting alternate: fbdev,vesa dri: radeonsi
gpu: amdgpu display-ID: :0.0 screens: 1
Screen-1: 0 s-res: 1920x1200 s-dpi: 96 s-size: 508x317mm (20.00x12.48")
s-diag: 599mm (23.57")
Monitor-1: DP-2 mapped: DisplayPort-1 model: Dell U2412M serial:
built: 2012 res: 1920x1200 hz: 60 dpi: 94 gamma: 1.2
size: 518x324mm (20.39x12.76") diag: 611mm (24.1") ratio: 16:10 modes:
max: 1920x1200 min: 720x400
API: OpenGL Message: Unable to show GL data. Required tool glxinfo
missing.
Audio:
Device-1: AMD Renoir Radeon High Definition Audio driver: snd_hda_intel
v: kernel bus-ID: 3-2:2 pcie: gen: 3 chip-ID: 046d:0825 class-ID: 0102
speed: 8 GT/s serial: lanes: 16 link-max: gen: 4 speed: 16 GT/s
bus-ID: 05:00.1 chip-ID: 1002:1637 class-ID: 0403
Device-2: AMD ACP/ACP3X/ACP6x Audio Coprocessor driver: N/A
alternate: snd_pci_acp3x, snd_rn_pci_acp3x, snd_pci_acp5x, snd_pci_acp6x,
snd_acp_pci, snd_rpl_pci_acp6x, snd_pci_ps, snd_sof_amd_renoir,
snd_sof_amd_rembrandt pcie: gen: 3 speed: 8 GT/s lanes: 16 link-max:
gen: 4 speed: 16 GT/s bus-ID: 05:00.5 chip-ID: 1022:15e2 class-ID: 0480
Device-3: AMD Family 17h/19h HD Audio vendor: ASUSTeK
driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16
link-max: gen: 4 speed: 16 GT/s bus-ID: 05:00.6 chip-ID: 1022:15e3
class-ID: 0403
Device-4: Logitech Webcam C270 type: USB driver: snd-usb-audio,uvcvideo
Sound API: ALSA v: k6.1.21-1-lts running: yes
Sound Server-1: PulseAudio v: 16.1 running: no
Sound Server-2: PipeWire v: 0.3.67 running: yes
Network:
Device-1: Realtek RTL8125 2.5GbE vendor: ASUSTeK driver: r8169 v: kernel
pcie: gen: 2 speed: 5 GT/s lanes: 1 port: f000 bus-ID: 02:00.0
chip-ID: 10ec:8125 class-ID: 0200
IF: enp2s0 state: up speed: 1000 Mbps duplex: full mac:
Device-2: MEDIATEK MT7922 802.11ax PCI Express Wireless Network Adapter
vendor: Foxconn driver: mt7921e v: kernel pcie: gen: 2 speed: 5 GT/s
lanes: 1 bus-ID: 03:00.0 chip-ID: 14c3:0616 class-ID: 0280
IF: wlp3s0 state: down mac:
Bluetooth:
Device-1: Foxconn / Hon Hai Wireless_Device type: USB driver: btusb v: 0.8
bus-ID: 5-3:3 chip-ID: 0489:e0e2 class-ID: e001 serial:
Report: bt-adapter ID: hci0 rfk-id: 0 state: down
bt-service: enabled,running rfk-block: hardware: no software: yes
address:
Drives:
Local Storage: total: 2.27 TiB used: 528.91 GiB (22.7%)
SMART Message: Required tool smartctl not installed. Check --recommends
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Kingston model: SNV2S500G
size: 465.76 GiB block-size: physical: 512 B logical: 512 B speed: 63.2 Gb/s
lanes: 4 type: SSD serial: rev: SBJ00101 temp: 31.9 C scheme: GPT
ID-2: /dev/sda maj-min: 8:0 vendor: Seagate model: SSD size: 931.51 GiB
block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s type: SSD
serial: rev: 1010 scheme: MBR
ID-3: /dev/sdb maj-min: 8:16 type: USB vendor: Seagate
model: ST1000LM 048-2E7172 size: 931.51 GiB block-size: physical: 4096 B
logical: 512 B type: N/A serial: rev: 0204 scheme: GPT
Partition:
ID-1: / raw-size: 465.46 GiB size: 465.46 GiB (100.00%)
used: 23.13 GiB (5.0%) fs: btrfs block-size: 4096 B dev: /dev/nvme0n1p2
maj-min: 259:2
ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
used: 608 KiB (0.2%) fs: vfat block-size: 512 B dev: /dev/nvme0n1p1
maj-min: 259:1
ID-3: /home raw-size: 857.51 GiB size: 842.98 GiB (98.31%)
used: 505.78 GiB (60.0%) fs: ext4 block-size: 4096 B dev: /dev/sda3
maj-min: 8:3
ID-4: /var/log raw-size: 465.46 GiB size: 465.46 GiB (100.00%)
used: 23.13 GiB (5.0%) fs: btrfs block-size: 4096 B dev: /dev/nvme0n1p2
maj-min: 259:2
ID-5: /var/tmp raw-size: 465.46 GiB size: 465.46 GiB (100.00%)
used: 23.13 GiB (5.0%) fs: btrfs block-size: 4096 B dev: /dev/nvme0n1p2
maj-min: 259:2
Swap:
Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default)
ID-1: swap-1 type: partition size: 24 GiB used: 0 KiB (0.0%) priority: -2
dev: /dev/sda2 maj-min: 8:2
ID-2: swap-2 type: zram size: 62.21 GiB used: 0 KiB (0.0%) priority: 100
dev: /dev/zram0
Sensors:
System Temperatures: cpu: 39.5 C mobo: N/A gpu: amdgpu temp: 35.0 C
Fan Speeds (RPM): N/A
Info:
Processes: 383 Uptime: 11m wakeups: 0 Memory: 62.21 GiB
used: 7.02 GiB (11.3%) Init: systemd v: 253 default: graphical
tool: systemctl Compilers: gcc: 12.2.1 Packages: pm: pacman pkgs: 1490
libs: 406 tools: gnome-software,octopi,pamac,paru Shell: Bash v: 5.1.16
running-in: xfce4-terminal inxi: 3.3.25
Garuda (2.6.16-1):
System install date: 2023-01-26
Last full system update: 2023-03-28
Is partially upgraded: No
Relevant software: snapper NetworkManager mkinitcpio
Windows dual boot: No/Undetected
Failed units:

¨¨¨

meanruse · March 31, 2023, 1:49pm

Er, ~~~ not ¨¨¨.

I'm not sure but I suspect installing and removing pulseaudio may have wrecked pipewire-pulse.
Do you get the same output?

fish❯ pacman -Q pipewire pipewire-pulse pulseaudio
pipewire 1:0.3.67-1
pipewire-pulse 1:0.3.67-1
pipewire-pulse 1:0.3.67-1

Tarzan · March 31, 2023, 7:08pm

Ok, it might have done something like you say. I get this result:

pulseaudio

meanruse · March 31, 2023, 7:10pm

Try pacman -S pipewire-pulse and hope it works.

Tarzan · March 31, 2023, 8:31pm

Well, it's getting closer somehow.... Now the soundsymbol is white when i make a call there is a pulsating
ticking sound and this shows up in the volume control (which had nothing before). But the other end could still not hear me.

Skärmbild_2023-03-31_22-28-47

meanruse · April 1, 2023, 6:06am

Disclaimer, I'm not familiar with any of this and I'm trying to guess.

Is there in pavucontrol (it's the one in the above screenshot) an option to choose between "stereo output" and "stereo duplex"? If so, choose duplex and see if it works.

Is the microphone problem only with Zoom or with other applications too?

I searched for 1002:1637 on linux-hardware, and noticed several failed probes including one on a MINIPC PN52, with a note saying "You are probably need to configure system for the device to work properly (modify kernel config, install firmware, etc.)".

This part

  Device-2: AMD ACP/ACP3X/ACP6x Audio Coprocessor driver: N/A
    alternate: snd_pci_acp3x, snd_rn_pci_acp3x, snd_pci_acp5x, snd_pci_acp6x,
    snd_acp_pci, snd_rpl_pci_acp6x, snd_pci_ps, snd_sof_amd_renoir,
    snd_sof_amd_rembrandt pcie: gen: 3 speed: 8 GT/s lanes: 16 link-max:
    gen: 4 speed: 16 GT/s bus-ID: 05:00.5 chip-ID: 1022:15e2 class-ID: 0480

makes me think perhaps there's some firmware to install for it, I guess sof-firmware has the snd_sof_amd_renoir but... I'm just guessing by the name.

While searching, I came across this advice (but for a different problem and pc)

echo 0 | sudo tee /sys/module/snd_hda_intel/parameters/power_save 
echo N | sudo tee /sys/module/snd_hda_intel/parameters/power_save_controller

which may be worth trying. If that works,

echo options snd-hda-intel power_save=0 power_save_controller=N | sudo tee /etc/modprobe.d/hda.conf

to make it permanent.

This is all I could find, I hope someone knows better.

Tarzan · April 1, 2023, 8:53am

Sorry, nowhere to choose between "stereo output and "stereo duplex".
The mic problem is on every device, not only Zoom.
I installed sof-firmware but no change (unless I have to reboot, but then it might change again, mayby, unless I make it permenent?)

Sad to see that it could be something with the kernel, since that is deep water for me, have no clue what kernel is even less how to do something there... but I have to keep trying.
The part with "echo..." did nothing to make it work.

Thanks a lot so far.

meanruse · April 1, 2023, 9:00am

Using an alternate kernel is a good bet, and thankfully it's made rather easy.
There's a guide here: Troubleshooting System Stutter, Lags, Freezes, and Hangs - #4 by tbg

edit: just in case, the stereo/duplex thing should be here

system · April 15, 2023, 9:01am

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