Loss of internet connection

Issues & Assistance Newbies
1

Hello,

Before I even get started..

inxi -Faz
System:
  Kernel: 5.15.85-1-lts arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
    parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-lts
    root=UUID=486c73c2-5563-4c69-9874-e2de0a74f848 rw rootflags=subvol=@
    quiet splash rd.udev.log_priority=3 vt.global_cursor_default=0
    systemd.unified_cgroup_hierarchy=1
    resume=UUID=f029951c-d709-4801-85a6-60d222f980bc loglevel=3 ibt=off
  Desktop: Xfce v: 4.18.0 tk: Gtk v: 3.24.35 info: xfce4-panel wm: xfwm
    v: 4.18.0 vt: 7 dm: LightDM v: 1.32.0 Distro: Garuda Linux base: Arch Linux
Machine:
  Type: Desktop Mobo: ASUSTeK model: PRIME B250M-C v: Rev X.0x
    serial: <superuser required> UEFI: American Megatrends v: 0404
    date: 12/28/2016
CPU:
  Info: model: Intel Core i3-7100 bits: 64 type: MT MCP arch: Kaby Lake
    gen: core 7 level: v3 note: check built: 2018 process: Intel 14nm family: 6
    model-id: 0x9E (158) stepping: 9 microcode: 0xF0
  Topology: cpus: 1x cores: 2 tpc: 2 threads: 4 smt: enabled cache:
    L1: 128 KiB desc: d-2x32 KiB; i-2x32 KiB L2: 512 KiB desc: 2x256 KiB
    L3: 3 MiB desc: 1x3 MiB
  Speed (MHz): avg: 3900 min/max: 800/3900 scaling: driver: intel_pstate
    governor: performance cores: 1: 3900 2: 3900 3: 3900 4: 3900 bogomips: 31199
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities:
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT
    vulnerable
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable
  Type: meltdown mitigation: PTI
  Type: mmio_stale_data mitigation: Clear CPU buffers; SMT vulnerable
  Type: retbleed mitigation: IBRS
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl and seccomp
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: IBRS, IBPB: conditional, RSB filling,
    PBRSB-eIBRS: Not affected
  Type: srbds mitigation: Microcode
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel HD Graphics 630 vendor: ASUSTeK driver: i915 v: kernel
    arch: Gen-9.5 process: Intel 14nm built: 2016-20 ports: active: HDMI-A-3
    empty: DP-1, DP-2, HDMI-A-1, HDMI-A-2 bus-ID: 00:02.0 chip-ID: 8086:5912
    class-ID: 0300
  Display: x11 server: X.Org v: 21.1.6 compositor: xfwm v: 4.18.0 driver: X:
    loaded: intel unloaded: modesetting alternate: fbdev,vesa dri: i965
    gpu: i915 display-ID: :0.0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22")
    s-diag: 582mm (22.93")
  Monitor-1: HDMI-A-3 mapped: HDMI3 model: Acer G247HYL serial: <filter>
    built: 2016 res: 1920x1080 hz: 60 dpi: 92 gamma: 1.2
    size: 530x300mm (20.87x11.81") diag: 604mm (23.8") ratio: 16:9 modes:
    max: 1920x1080 min: 720x400
  API: OpenGL Message: Unable to show GL data. Required tool glxinfo
    missing.
Audio:
  Device-1: Intel 200 Series PCH HD Audio vendor: ASUSTeK
    driver: snd_hda_intel v: kernel bus-ID: 00:1f.3 chip-ID: 8086:a2f0
    class-ID: 0403
  Sound API: ALSA v: k5.15.85-1-lts running: yes
  Sound Server-1: JACK v: 1.9.21 running: no
  Sound Server-2: PulseAudio v: 16.1 running: yes
  Sound Server-3: PipeWire v: 0.3.63 running: yes
Network:
  Device-1: Intel Ethernet I219-V vendor: ASUSTeK driver: e1000e v: kernel
    port: N/A bus-ID: 00:1f.6 chip-ID: 8086:15b8 class-ID: 0200
  IF: enp0s31f6 state: up speed: 1000 Mbps duplex: full mac: <filter>
  Device-2: Intel 82571EB/82571GB Gigabit Ethernet D0/D1
    vendor: Hewlett-Packard NC360T Dual Port Server driver: e1000e v: kernel
    pcie: gen: 1 speed: 2.5 GT/s lanes: 4 port: e020 bus-ID: 01:00.0
    chip-ID: 8086:105e class-ID: 0200
  IF: enp1s0f0 state: down mac: <filter>
  Device-3: Intel 82571EB/82571GB Gigabit Ethernet D0/D1
    vendor: Hewlett-Packard NC360T Dual Port Server driver: e1000e v: kernel
    pcie: gen: 1 speed: 2.5 GT/s lanes: 4 port: e000 bus-ID: 01:00.1
    chip-ID: 8086:105e class-ID: 0200
  IF: enp1s0f1 state: down mac: <filter>
  IF-ID-1: ipv6leakintrf0 state: unknown speed: N/A duplex: N/A
    mac: <filter>
  IF-ID-2: pvpnksintrf0 state: unknown speed: N/A duplex: N/A mac: <filter>
  IF-ID-3: vmnet1 state: unknown speed: N/A duplex: N/A mac: <filter>
  IF-ID-4: vmnet8 state: unknown speed: N/A duplex: N/A mac: <filter>
Drives:
  Local Storage: total: 1.36 TiB used: 367.43 GiB (26.3%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/sda maj-min: 8:0 vendor: Samsung model: HD501LJ
    size: 465.76 GiB block-size: physical: 512 B logical: 512 B speed: 1.5 Gb/s
    type: N/A serial: <filter> rev: 0-12 scheme: MBR
  ID-2: /dev/sdb maj-min: 8:16 vendor: Western Digital
    model: WD10EARS-00Y5B1 size: 931.51 GiB block-size: physical: 512 B
    logical: 512 B speed: 3.0 Gb/s type: N/A serial: <filter> rev: 0A80
    scheme: MBR
Partition:
  ID-1: / raw-size: 396.9 GiB size: 396.9 GiB (100.00%)
    used: 367.43 GiB (92.6%) fs: btrfs dev: /dev/sda2 maj-min: 8:2
  ID-2: /boot/efi raw-size: 512 MiB size: 511 MiB (99.80%)
    used: 584 KiB (0.1%) fs: vfat dev: /dev/sda3 maj-min: 8:3
  ID-3: /home raw-size: 396.9 GiB size: 396.9 GiB (100.00%)
    used: 367.43 GiB (92.6%) fs: btrfs dev: /dev/sda2 maj-min: 8:2
  ID-4: /var/log raw-size: 396.9 GiB size: 396.9 GiB (100.00%)
    used: 367.43 GiB (92.6%) fs: btrfs dev: /dev/sda2 maj-min: 8:2
  ID-5: /var/tmp raw-size: 396.9 GiB size: 396.9 GiB (100.00%)
    used: 367.43 GiB (92.6%) fs: btrfs dev: /dev/sda2 maj-min: 8:2
Swap:
  Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default)
  ID-1: swap-1 type: zram size: 23.36 GiB used: 256 KiB (0.0%) priority: 100
    dev: /dev/zram0
  ID-2: swap-2 type: partition size: 68.36 GiB used: 0 KiB (0.0%)
    priority: -2 dev: /dev/sda1 maj-min: 8:1
Sensors:
  System Temperatures: cpu: 36.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Info:
  Processes: 279 Uptime: 28m wakeups: 0 Memory: 23.36 GiB
  used: 4.06 GiB (17.4%) Init: systemd v: 252 default: graphical
  tool: systemctl Compilers: gcc: 12.2.0 clang: 14.0.6 Packages: 1916
  pm: pacman pkgs: 1914 libs: 412 tools: pamac,paru,trizen,yay pm: flatpak
  pkgs: 2 Shell: Bash v: 5.1.16 running-in: xfce4-terminal inxi: 3.3.24

So here is the scoop, I have an ethernet cable connected to my PC, Garuda sees an IP address with it so it's connected. I know there is nothing wrong with the hardware cause I booted up debian live on a flash drive so, all my hardware works, I'm able to use telegram, signal, tor, browers without any issues on that bootable linux.

Now I boot up into Garuda, I see my system has an IP address in the connection manager. However, nothing is able to make connections with anything on my network connection. Everything just died on it. So I had some power outage, everything crashed, I rebooted and I get this issue. This is the 2nd time this happened to me. The first time, sometimes disabling the ethernet adapter and re-enabling it about 20/30 times got it going again but this time, I have no success. This problem is driving me mad cause I can't do anything with it. No IRC, no Telegram, no Thunderbird, nothing wants to go out on this network connection and function.

2

Does the network connection work in the Garuda live environment?

3

I'm sorry, I don't really know what you mean by that. If you mean when I'm loaded up and logged in then no. It has an address but no traffic seems to be routed through it

4

You mentioned that when you booted in to the Debian live environment, the network was up and working normally. If you can, prepare a Garuda installation USB and boot into the live environment in the same way to test.

1 Like
5

Ok first of all, I don't have any other USB drives to load anything else on for booting. Second of all, I tried booting Garuda before off this stick with no success, and I can't even get it to run in a virtual machine

What I can do is give you some screen shots...

This is what my Garuda system looks like:

As you can see, nothing connects out to my network, yet it has an IP address

This is what Debian Live looks like:

This is the same system, and I'm talking to you over it with, as you can see, it works here so therefore the hardware is fine. Seeing is believing.

Now, how do I get all my apps in Garuda to do what there suppose to do and make connection with the world?

6

image

Have you left the killswitch on by accident?

protonvpn-cli ks --off
5 Likes
7

Oh yes, that fixed my problem. I don't know how that managed to sneek its away into my system

Thank you!

10

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.