Is the Garuda forum newbie friendly?

I'm new too! Help where you can. I personally like all help collected in one place. And not having the same question answered repeatedly makes the forum search for answers many magnitudes more helpful. If someone has a question and they get 100 answered topics that all revert back to one or two answers, they can be assured it's the answer. When you have 100 answered topics, that are just answered, many people will keep reading and reading and end up confused

That's no way you'll get live help here anytime soon. It would basically have to be a paid position. No person (maybe I'm wrong) is going to be on call help for free.

6 Likes

oh no no, even if somebody here will pick a voice channel platform then not that one, please. There are great opensource projects for this like Mumble or Jami

4 Likes

Actually, now that this question is somewhat common I think it's time to write about this on wiki and just post it everytime somebody asks about this

3 Likes

There we go. Good enough

2 Likes

I think the point of this topic is in danger of being missed! The simple answer to "Is the Garuda forum newbie friendly? is "depends on the newbie"...

I would say that Garuda exists as a sharing of the nifty things that the devs have discoverered about performance, appearance, and use enhancement. Anything beyond that is strictly a bonus for us 'user types'.

There is a better selection of basic 'how to ask a question" information here than is found in most places - and making use of that, when all else fails, should result in a friendly response...

5 Likes

If you don't ask something that's been answered at least half a dozen times (ie try to help yourself by searching etc), you will probably not be met with hostility.

1 Like

Hostility may be an overly harsh way of looking at things. What I can say is that after years of online Linux support volunteerism it is very easy to become frustrated when dealing with the same issues over and over.

My suggestions for receiving a warm response on the forum is to research your issue thoroughly before posting. List your research efforts and prior fix attempts on your OP. Post links of relevant information you have uncovered during your research.

Always give feedback to every suggestion put to you, and always post terminal outputs when requested.

If you actually follow this advice I can almost guarantee you will receive a warm reception on our forum.

6 Likes

Absolutely! My idea was to stop moderating/support-staffing until my feelings changed–which they have not–and it has been 8-9 years.

Even now, I have to remember that the gift is in the giving.

A break is always warranted, however–even an extended one. :slight_smile:

6 Likes

On this topic you can also refer to the Gauda Wiki:

Why we will not use Discord as our support channel. Ever

Never ever.

Discord is proprietary, bloated, and insecure. Yeah, it’s convenient, and it’s settings are robust, but our users and devs don’t want to be hacked. Recently Microsoft talked about acquiring Discord, and we don’t like anything about that company either. Also, for technical difficulties the convenience of the forum outweighs possible benefits of voice chat, thanks to categorization and deeper search functions overall. Another reason is our support layer is too thin to be spread on other platforms, and we don’t want our support to be mentally dead after infinitely checking all of the possible support routes on the Internet. Even if somebody were to create a voice channel for Garuda it will not be our official support channel, but instead just a fun place to hang out. Btw, if you want to, use Mumble, Jami, Jitsi, Zulip, or any other opensource voice chat app, but don’t waste our time by asking about discord or skype or other proprietary garbage.

6 Likes

Just arrived here, and interested to see this discussion. Having been involved in other volunteer based groups over the years, the best response (deflection) to suggestions I ever heard was :
"If there is the energy for your suggestion, then I am sure it will happen."
Which, in translation means:
"If you want it to happen, get of your arse and put your own energy into it." :slight_smile:

7 Likes

Truly needed implementation. Every OS like Windows who don’t provide much power & limits access go around for forum which occasionally happen bcoz everything is already set up .ideal for using but notfir learning. Even linux Distro ubuntu is windows replica since red hat is commercial. Just like @Stryfe told

I agree with this​:raising_hand_man:t4: being straightforward​:laughing: like me​:wink:

The sad situation faced by volunteer based Distro makers​:sweat:.

:upside_down_face:
Some may have small tweak or idea wishing to be implemented at global level. How about this ?:thinking: Instead of a thread , just a post (max 1 per month per user) in a seperate forum with topic DM, Software scripts & hooks etc . And dev can visit once in a month with preference of high likes​:grin:

*</end user bias>*:slightly_smiling_face:

That’s where linux stand. Other major is like windows, chrome,iOS, android doesn’t even consider user as human​:clown_face: without any control over them. But linux broke that and offered unimaginable customisations builed as a Distro. And they are standard commercial like is like ubuntu , debian.

Dont lose hope. :handshake:t4:Garuda is growing exponentially because it has perfect balance and combination of what an average user need (newcomers->pro).from kde as dm ,zen Kernal and perfect base os (arch os) making garuda not able to be neglected. :muscle:t4:

All these difficulties are for a better future. :purple_heart:Privacy respected, restrictions removed , control over what your do & see & finally open web,app, protocols(already) & os (linux nearing it):relieved:

Switched mode
End User → Garuda Volunteer

Like Requests ?

4 Likes

Yup , but im 5 months late to this feature-requests forum :sweat_smile: :handshake:

The problem with trying to limit users posts is, many users just won’t accept limitations. Many get right indignant at being limited by moderators and they simply open another account to allow them to post more.

Then it results in moderators having to impose an account suspension on users who try to circumvent restrictions. Some people just expect the forum is like the wild west and anything goes. Well, the mods are here to ensure that doesn’t happen.

9 Likes

Selamlar Öncelikle Garuda Geliße Bilmesi İçin HoßgörĂŒlĂŒ MĂŒtevazi Ve Anlayıßlı Olmalı Yani Üye Kazanmaya Çalıßmalı Fakat Sanki Yönetim Bu Konuda Katı Kurallardan Ziyade Biraz Sinirli Gibi Geldi :frowning: ip Numarasına Kadar Alıyorsunuz Bilgisayara Sızıyorsunuz Ve GĂŒvende Olmayan Biz Kullanıcılarız Fakat Halen Yine Suçlu Biz Oluyoruz Bence Bu Konuda Biraz daha Anlayıßlı Olabilirsiniz ...


Greetings First of all, Garuda should be tolerant, humble and understanding so that he can develop, so he should try to gain members, but it seems like the administration is a little nervous about this, rather than the strict rules :frowning: You are getting up to the ip number. You are infiltrating the computer and we are the users who are not safe, but we are still the guilty ones, I think a little bit about this. You Can Be More Insightful...

I would like to know what you mean by this :eyes:

In what context?

4 Likes

We will not gain new members if everyone here thinks they can do as they please.
A certain order is needed so that everyone can find their way around.

Your attacks are made up out of thin air.
If you don't feel safe here you should use M$.

9 Likes

We are neither begging for new members, nor pandering to users unwilling to learn for themselves (with assistance). We expect new users to do their due diligence to find their own answers before opening a request for assistance.

Where the difference of opinion arises, is what constitutes enough time searching for an answer before opening a help request. If you’re one of those individuals who spends five to fifteen minutes looking for an answer before opening a help request, then Garuda probably isn’t for you.

A Garuda user is expected to have performed extensive searches (especially on the Arch Wiki), before even considering opening a help request. We are not unpaid internet search assistants on the Garuda forum. If a forum assistant needs to search online to find you an answer to your problem, my question to you is, why can’t you do that yourself.

Show initiative and politeness and you will likely always receive plenty of assistance on the Garuda forum. If the forum assistants perceive your posts are reeking of entitlement or rudeness you will likely not find a great reception here.

You oftentimes get what you give, so do your research, keep your posts on point, and don’t throw disparaging remarks towards the distro or it’s forum assistants and you will likely have a great time on our forum.

11 Likes

Noob statement then a question: I've run Garuda for about 3 weeks and while it's slick as hell (and stunning) I'm bumping in to some mild annoyances. I generally google the hell out of these things first. I don't want to be a help vampire but is it ok to ask a few questions back to back? I have under 5 annoyances total, 3 of which I'm researching, two that were solved literally within minutes in this forum. Is it ok to post back-to-back questions if no one has answered them prior and if google/duckduckgo/etc isn't returning anything useful?

If the questions are not related to a problem, they can still be posted separately later.
This is better for the search function if topics are not mixed.

The question, for example, has no place here :wink:

Doesn't matter :slight_smile:

3 Likes