HP Pavilion with AMD Ryzen 5 external display setup

Issues & Assistance Newbies
1

I switch over to Garuda from Elementary Os and must say I love the look and performance of this OS. As my daily driver, I always need an external display for my work.

I use an HP Pavilion with AMD Ryzen 5. I used the Setup Assistant and everything works except that although it detects the external monitor, there is still no output to the external monitor. I am ready to provide any specs info to help me get this fixed.

Below are some commands I run for your perusal

lspci | grep VGA
01:00.0 VGA compatible controller: NVIDIA Corporation GP107M [GeForce GTX 1050 3 GB Max-Q] (rev a1)
05:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Picasso (rev c2)

xrandr --listproviders
Providers: number : 1
Provider 0: id: 0x45 cap: 0xf, Source Output, Sink Output, Source Offload, Sink Offload crtcs: 4 outputs: 2 associated providers: 0 name:modesetting

inxi -Fxxxza
System:    Kernel: 5.11.16-zen1-1-zen x86_64 bits: 64 compiler: gcc v: 10.2.0 
parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen root=UUID=59500e37-00de-4317-a16d-72a1f4fcb712 
rw rootflags=subvol=@ quiet splash rd.udev.log_priority=3 vt.global_cursor_default=0 
systemd.unified_cgroup_hierarchy=1 resume=UUID=c226a93f-b499-4873-a4ad-e99d26160aaa loglevel=3 
Desktop: KDE Plasma 5.21.5 tk: Qt 5.15.2 info: latte-dock wm: kwin_x11 vt: 2 dm: SDDM 
Distro: Garuda Linux base: Arch Linux 
Machine:   Type: Laptop System: HP product: HP Pavilion Gaming Laptop 15-ec0xxx v: N/A serial: <filter> 
Chassis: type: 10 serial: <filter> 
Mobo: HP model: 86D4 v: 96.31 serial: <filter> UEFI: AMI v: F.05 date: 11/06/2019 
Battery:   ID-1: BAT0 charge: 25.9 Wh (51.9%) condition: 49.9/49.9 Wh (100.0%) volts: 11.2 min: 11.6 
model: Hewlett-Packard Primary type: Li-ion serial: N/A status: Discharging cycles: 449 
CPU:       Info: Quad Core model: AMD Ryzen 5 3550H with Radeon Vega Mobile Gfx bits: 64 type: MT MCP 
arch: Zen/Zen+ note: check family: 17 (23) model-id: 18 (24) stepping: 1 microcode: 8108109 
cache: L2: 2 MiB 
flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm bogomips: 33538 
Speed: 1222 MHz min/max: 1400/2100 MHz boost: enabled Core speeds (MHz): 1: 1222 2: 1220 
3: 1223 4: 1222 5: 1222 6: 1221 7: 1223 8: 1222 
Vulnerabilities: Type: itlb_multihit status: Not affected 
Type: l1tf status: Not affected 
Type: mds status: Not affected 
Type: meltdown status: Not affected 
Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl and seccomp 
Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization 
Type: spectre_v2 
mitigation: Full AMD retpoline, IBPB: conditional, STIBP: disabled, RSB filling 
Type: srbds status: Not affected 
Type: tsx_async_abort status: Not affected 
Graphics:  Device-1: NVIDIA GP107M [GeForce GTX 1050 3 GB Max-Q] vendor: Hewlett-Packard driver: nvidia 
v: 465.27 alternate: nouveau,nvidia_drm bus-ID: 01:00.0 chip-ID: 10de:1c91 class-ID: 0300 
Device-2: AMD Picasso vendor: Hewlett-Packard driver: amdgpu v: kernel bus-ID: 05:00.0 
chip-ID: 1002:15d8 class-ID: 0300 
Device-3: Quanta HP TrueVision HD Camera type: USB driver: uvcvideo bus-ID: 3-1:2 
chip-ID: 0408:5365 class-ID: 0e02 
Display: x11 server: X.Org 1.20.11 compositor: kwin_x11 driver: loaded: modesetting 
display-ID: :0 screens: 1 
Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2") s-diag: 582mm (22.9") 
Monitor-1: eDP-1 res: 1920x1080 hz: 60 dpi: 142 size: 344x193mm (13.5x7.6") diag: 394mm (15.5") 
OpenGL: renderer: AMD Radeon Vega 8 Graphics (RAVEN DRM 3.40.0 5.11.16-zen1-1-zen LLVM 11.1.0) 
v: 4.6 Mesa 21.0.3 direct render: Yes 
Audio:     Device-1: AMD Raven/Raven2/FireFlight/Renoir Audio Processor vendor: Hewlett-Packard 
driver: snd_pci_acp3x v: kernel alternate: snd_rn_pci_acp3x bus-ID: 05:00.5 chip-ID: 1022:15e2 
class-ID: 0480 
Device-2: AMD Family 17h HD Audio vendor: Hewlett-Packard driver: snd_hda_intel v: kernel 
bus-ID: 05:00.6 chip-ID: 1022:15e3 class-ID: 0403 
Sound Server-1: ALSA v: k5.11.16-zen1-1-zen running: yes 
Sound Server-2: JACK v: 0.125.0 running: no 
Sound Server-3: PulseAudio v: 14.2 running: yes 
Sound Server-4: PipeWire v: 0.3.26 running: no 
Network:   Device-1: Realtek RTL8822CE 802.11ac PCIe Wireless Network Adapter vendor: Hewlett-Packard 
driver: rtw_8822ce v: N/A modules: rtw88_8822ce port: e000 bus-ID: 03:00.0 chip-ID: 10ec:c822 
class-ID: 0280 
IF: wlo1 state: up mac: <filter> 
Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Hewlett-Packard 
driver: r8169 v: kernel port: d000 bus-ID: 04:00.0 chip-ID: 10ec:8168 class-ID: 0200 
IF: eno1 state: down mac: <filter> 
Bluetooth: Device-1: Realtek Bluetooth Radio type: USB driver: btusb v: 0.8 bus-ID: 1-4:2 
chip-ID: 0bda:b00c class-ID: e001 serial: <filter> 
Report: bt-adapter ID: hci0 rfk-id: 0 state: up address: <filter> 
Drives:    Local Storage: total: 2.05 TiB used: 14.59 GiB (0.7%) 
SMART Message: Unable to run smartctl. Root privileges required. 
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Toshiba model: N/A size: 238.47 GiB block-size: 
physical: 512 B logical: 512 B speed: 15.8 Gb/s lanes: 2 rotation: SSD serial: <filter> 
rev: ADHA0102 temp: 46.9 C scheme: GPT 
ID-2: /dev/sda maj-min: 8:0 vendor: Seagate model: ST2000LM007-1R8174 size: 1.82 TiB 
block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s rotation: 5400 rpm serial: <filter> 
rev: EB01 scheme: MBR 
Partition: ID-1: / raw-size: 223.21 GiB size: 223.21 GiB (100.00%) used: 14.59 GiB (6.5%) fs: btrfs 
dev: /dev/nvme0n1p2 maj-min: 259:2
ID-2: /boot/efi raw-size: 256 MiB size: 252 MiB (98.46%) used: 546 KiB (0.2%) fs: vfat
dev: /dev/nvme0n1p1 maj-min: 259:1
ID-3: /home raw-size: 223.21 GiB size: 223.21 GiB (100.00%) used: 14.59 GiB (6.5%) fs: btrfs
dev: /dev/nvme0n1p2 maj-min: 259:2
ID-4: /var/log raw-size: 223.21 GiB size: 223.21 GiB (100.00%) used: 14.59 GiB (6.5%) fs: btrfs
dev: /dev/nvme0n1p2 maj-min: 259:2
ID-5: /var/tmp raw-size: 223.21 GiB size: 223.21 GiB (100.00%) used: 14.59 GiB (6.5%) fs: btrfs
dev: /dev/nvme0n1p2 maj-min: 259:2
Swap:      Kernel: swappiness: 10 (default 60) cache-pressure: 75 (default 100)
ID-1: swap-1 type: partition size: 15 GiB used: 0 KiB (0.0%) priority: -2 dev: /dev/nvme0n1p3
maj-min: 259:3
ID-2: swap-2 type: zram size: 1.7 GiB used: 0 KiB (0.0%) priority: 32767 dev: /dev/zram0
ID-3: swap-3 type: zram size: 1.7 GiB used: 0 KiB (0.0%) priority: 32767 dev: /dev/zram1
ID-4: swap-4 type: zram size: 1.7 GiB used: 0 KiB (0.0%) priority: 32767 dev: /dev/zram2
ID-5: swap-5 type: zram size: 1.7 GiB used: 0 KiB (0.0%) priority: 32767 dev: /dev/zram3
ID-6: swap-6 type: zram size: 1.7 GiB used: 0 KiB (0.0%) priority: 32767 dev: /dev/zram4
ID-7: swap-7 type: zram size: 1.7 GiB used: 0 KiB (0.0%) priority: 32767 dev: /dev/zram5
ID-8: swap-8 type: zram size: 1.7 GiB used: 0 KiB (0.0%) priority: 32767 dev: /dev/zram6
ID-9: swap-9 type: zram size: 1.7 GiB used: 0 KiB (0.0%) priority: 32767 dev: /dev/zram7
Sensors:   System Temperatures: cpu: 47.2 C mobo: 46.0 C gpu: amdgpu temp: 47.0 C
Fan Speeds (RPM): N/A
Info:      Processes: 311 Uptime: 50m wakeups: 1 Memory: 13.64 GiB used: 4.42 GiB (32.4%) Init: systemd
v: 248 tool: systemctl Compilers: gcc: 10.2.0 clang: 11.1.0 Packages: pacman: 1280 lib: 304
Shell: fish v: 3.2.1 running-in: konsole inxi: 3.3.04
2

Have you checked Display Configuration in System Settings > Display and Monitor?

3

Yes, after the fresh install and the Ultimate updates, System Settings > Display and Monitor could identify both monitors but checking enable on the external didn't do anything and on my keyboard FN + F4 allows you to switch displays and none of them worked.

Currently, System Settings > Display and Monitor no longer identifies my external display

4

You are using NVidia, did you install and update the relevant driver?

2 Likes
5

Pretty sure I did exactly that

6

But wait a minute... seems something didn't go quite well
image

1 Like
7

So all I had to do was reinstall the drivers again from Settings>>Harware Configuration, clicked the auto install proprietary drivers as well as the open source drivers. then using the Optimus Manager Qt that came installed with those 2 drivers(don't know which one :upside_down_face:), I switched to the Nvidia, logged out and came back with my external monitor working.

Thanks everyone esp to @SameExpert @zoeruda

3 Likes
8

Glad it worked out. I assumed you knew what you were doing since you posted a proper help request, but never hurts to check. Those cards are finicky

1 Like
9

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