Gray screen after waking up

Issues & Assistance
1

Hello. So I’ve noticed strange issue for me. I left my laptop for a few minutes, with music on. When I came back my PC was asleep, and I tried to wake it up by pressing a key on keyboard. It turned gray, I could hear the music from my headphones, but nothing worked. Not even tty’s.

My garuda-inxi:

System:
  Kernel: 6.10.5-zen1-1-zen arch: x86_64 bits: 64 compiler: gcc v: 14.2.1
    clocksource: tsc avail: hpet,acpi_pm
    parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
    root=UUID=3c23d55d-747f-4b09-8131-7f92af2c69fd rw rootflags=subvol=@
    quiet loglevel=3 ibt=off
  Desktop: GNOME v: 46.4 tk: GTK v: 3.24.43 wm: gnome-shell
    tools: gsd-screensaver-proxy dm: GDM v: 46.2 Distro: Garuda base: Arch Linux
Machine:
  Type: Laptop System: LENOVO product: 82RG v: Legion 5 Pro 16ARH7H
    serial: <superuser required> Chassis: type: 10 v: Legion 5 Pro 16ARH7H
    serial: <superuser required>
  Mobo: LENOVO model: LNVNB161216 v: SDK0T76461 WIN
    serial: <superuser required> part-nu: LENOVO_MT_82RG_BU_idea_FM_Legion 5
    Pro 16ARH7H uuid: <superuser required> UEFI: LENOVO v: JUCN66WW
    date: 05/31/2024
Battery:
  ID-1: BAT0 charge: 61.4 Wh (79.0%) condition: 77.7/80.0 Wh (97.2%)
    volts: 16.0 min: 15.4 model: BYD L21B4PC0 type: Li-poly serial: <filter>
    status: not charging cycles: 107
  Device-1: hidpp_battery_0 model: Logitech G305 Lightspeed Wireless Gaming
    Mouse serial: <filter> charge: 100% (should be ignored) rechargeable: yes
    status: discharging
CPU:
  Info: model: AMD Ryzen 7 6800H with Radeon Graphics bits: 64 type: MT MCP
    arch: Zen 3+ gen: 4 level: v3 note: check built: 2022 process: TSMC n6 (7nm)
    family: 0x19 (25) model-id: 0x44 (68) stepping: 1 microcode: 0xA404105
  Topology: cpus: 1x cores: 8 tpc: 2 threads: 16 smt: enabled cache:
    L1: 512 KiB desc: d-8x32 KiB; i-8x32 KiB L2: 4 MiB desc: 8x512 KiB
    L3: 16 MiB desc: 1x16 MiB
  Speed (MHz): avg: 672 high: 1979 min/max: 400/4785 scaling:
    driver: amd-pstate-epp governor: powersave cores: 1: 1979 2: 400 3: 1967
    4: 400 5: 400 6: 400 7: 400 8: 1606 9: 400 10: 400 11: 400 12: 400 13: 400
    14: 400 15: 400 16: 400 bogomips: 102206
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
  Vulnerabilities: <filter>
Graphics:
  Device-1: NVIDIA GA104M [Geforce RTX 3070 Ti Laptop GPU] vendor: Lenovo
    driver: nvidia v: 555.58.02 alternate: nouveau,nvidia_drm non-free: 550.xx+
    status: current (as of 2024-06; EOL~2026-12-xx) arch: Ampere code: GAxxx
    process: TSMC n7 (7nm) built: 2020-2023 pcie: gen: 1 speed: 2.5 GT/s
    lanes: 8 link-max: gen: 4 speed: 16 GT/s lanes: 16 ports: active: none
    off: eDP-1 empty: DP-1,DP-2,HDMI-A-1 bus-ID: 01:00.0 chip-ID: 10de:24e0
    class-ID: 0300
  Device-2: AMD Rembrandt [Radeon 680M] vendor: Lenovo driver: amdgpu
    v: kernel arch: RDNA-2 code: Navi-2x process: TSMC n7 (7nm) built: 2020-22
    pcie: gen: 4 speed: 16 GT/s lanes: 16 ports: active: none empty: DP-3,
    DP-4, DP-5, DP-6, Writeback-1 bus-ID: 34:00.0 chip-ID: 1002:1681
    class-ID: 0300 temp: 52.0 C
  Display: x11 server: X.Org v: 21.1.13 with: Xwayland v: 24.1.2
    compositor: gnome-shell driver: X: loaded: amdgpu,nvidia
    unloaded: modesetting,nouveau,radeon alternate: fbdev,nv,vesa
    dri: radeonsi gpu: nvidia,nvidia-nvswitch display-ID: :1 screens: 1
  Screen-1: 0 s-res: 2560x1600 s-dpi: 96 s-size: 677x423mm (26.65x16.65")
    s-diag: 798mm (31.43")
  Monitor-1: eDP-1 mapped: DP-4 note: disabled model: BOE Display 0x0a9b
    built: 2020 res: 2560x1600 dpi: 4064 gamma: 1.2 size: 16x10mm (0.63x0.39")
    diag: 406mm (16") ratio: 16:10 modes: 2560x1600
  API: Vulkan v: 1.3.279 layers: 8 device: 0 type: discrete-gpu name: NVIDIA
    GeForce RTX 3070 Ti Laptop GPU driver: nvidia v: 555.58.02
    device-ID: 10de:24e0 surfaces: xcb,xlib device: 1 type: integrated-gpu
    name: AMD Radeon 680M (RADV REMBRANDT) driver: mesa radv v: 24.1.6-arch1.1
    device-ID: 1002:1681 surfaces: xcb,xlib device: 2 type: cpu name: llvmpipe
    (LLVM 18.1.8 256 bits) driver: mesa llvmpipe v: 24.1.6-arch1.1 (LLVM
    18.1.8) device-ID: 10005:0000 surfaces: xcb,xlib
  API: OpenGL Message: Unable to show GL data. glxinfo is missing.
Audio:
  Device-1: NVIDIA GA104 High Definition Audio driver: snd_hda_intel v: kernel
    pcie: gen: 4 speed: 16 GT/s lanes: 8 link-max: lanes: 16 bus-ID: 01:00.1
    chip-ID: 10de:228b class-ID: 0403
  Device-2: AMD ACP/ACP3X/ACP6x Audio Coprocessor vendor: Lenovo
    driver: snd_pci_acp6x v: kernel alternate: snd_pci_acp3x, snd_rn_pci_acp3x,
    snd_pci_acp5x, snd_acp_pci, snd_rpl_pci_acp6x, snd_pci_ps,
    snd_sof_amd_renoir, snd_sof_amd_rembrandt, snd_sof_amd_vangogh,
    snd_sof_amd_acp63 pcie: gen: 4 speed: 16 GT/s lanes: 16 bus-ID: 34:00.5
    chip-ID: 1022:15e2 class-ID: 0480
  Device-3: AMD Family 17h/19h HD Audio vendor: Lenovo driver: snd_hda_intel
    v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16 bus-ID: 34:00.6
    chip-ID: 1022:15e3 class-ID: 0403
  API: ALSA v: k6.10.5-zen1-1-zen status: kernel-api tools: N/A
  Server-1: PipeWire v: 1.2.2 status: active with: 1: pipewire-pulse
    status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
    4: pw-jack type: plugin tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: MEDIATEK MT7922 802.11ax PCI Express Wireless Network Adapter
    vendor: Lenovo driver: mt7921e v: kernel pcie: gen: 2 speed: 5 GT/s lanes: 1
    bus-ID: 02:00.0 chip-ID: 14c3:0616 class-ID: 0280
  IF: wlp2s0 state: up mac: <filter>
  Device-2: Realtek RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet
    vendor: Lenovo driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1
    port: 4000 bus-ID: 03:00.0 chip-ID: 10ec:8168 class-ID: 0200
  IF: eno1 state: down mac: <filter>
  IF-ID-1: tun0 state: unknown speed: 10000 Mbps duplex: full mac: N/A
  Info: services: NetworkManager, smbd, systemd-timesyncd, wpa_supplicant
Bluetooth:
  Device-1: Foxconn / Hon Hai Bluetooth 5.2 Adapter [MediaTek MT7922]
    driver: btusb v: 0.8 type: USB rev: 2.1 speed: 480 Mb/s lanes: 1 mode: 2.0
    bus-ID: 3-3:4 chip-ID: 0489:e0d8 class-ID: e001 serial: <filter>
  Report: btmgmt ID: hci0 rfk-id: 2 state: down bt-service: enabled,running
    rfk-block: hardware: no software: yes address: <filter> bt-v: 5.2 lmp-v: 11
    status: discoverable: no pairing: no
Drives:
  Local Storage: total: 953.87 GiB used: 66.02 GiB (6.9%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung
    model: MZVL21T0HCLR-00BL2 size: 953.87 GiB block-size: physical: 512 B
    logical: 512 B speed: 63.2 Gb/s lanes: 4 tech: SSD serial: <filter>
    fw-rev: CL1QGXA7 temp: 47.9 C scheme: GPT
Partition:
  ID-1: / raw-size: 106.45 GiB size: 106.45 GiB (100.00%)
    used: 65.96 GiB (62.0%) fs: btrfs dev: /dev/nvme0n1p4 maj-min: 259:4
  ID-2: /boot/efi raw-size: 100 MiB size: 96 MiB (96.00%)
    used: 59.5 MiB (61.9%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
  ID-3: /home raw-size: 106.45 GiB size: 106.45 GiB (100.00%)
    used: 65.96 GiB (62.0%) fs: btrfs dev: /dev/nvme0n1p4 maj-min: 259:4
  ID-4: /var/log raw-size: 106.45 GiB size: 106.45 GiB (100.00%)
    used: 65.96 GiB (62.0%) fs: btrfs dev: /dev/nvme0n1p4 maj-min: 259:4
  ID-5: /var/tmp raw-size: 106.45 GiB size: 106.45 GiB (100.00%)
    used: 65.96 GiB (62.0%) fs: btrfs dev: /dev/nvme0n1p4 maj-min: 259:4
Swap:
  Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default) zswap: no
  ID-1: swap-1 type: zram size: 14.81 GiB used: 0 KiB (0.0%) priority: 100
    comp: zstd avail: lzo,lzo-rle,lz4,lz4hc,842 max-streams: 16 dev: /dev/zram0
Sensors:
  System Temperatures: cpu: 63.0 C mobo: 52.0 C
  Fan Speeds (rpm): N/A
  GPU: device: nvidia screen: :1.0 temp: 51 C device: amdgpu temp: 52.0 C
Info:
  Memory: total: 16 GiB note: est. available: 14.82 GiB used: 4.47 GiB (30.2%)
  Processes: 420 Power: uptime: 15m states: freeze,mem,disk suspend: s2idle
    wakeups: 0 hibernate: platform avail: shutdown, reboot, suspend, test_resume
    image: 5.88 GiB services: gsd-power, power-profiles-daemon, upowerd
    Init: systemd v: 256 default: graphical tool: systemctl
  Packages: pm: pacman pkgs: 1342 libs: 410 tools: paru,yay Compilers:
    gcc: 14.2.1 Shell: garuda-inxi default: fish v: 3.7.1 running-in: konsole
    inxi: 3.3.35
Garuda (2.6.26-1):
  System install date:     2024-08-19
  Last full system update: 2024-08-20 ↻
  Is partially upgraded:   No
  Relevant software:       snapper NetworkManager dracut nvidia-dkms
  Windows dual boot:       Probably (Run as root to verify)
  Failed units:
2

using a nvidia card could be the issue here.

Open a terminal and enter the following commands.

#commands to fix suspending computer
sudo micro /etc/modprobe.d/nvidia-preserve-video-memory.conf
#paste the line below
options nvidia NVreg_PreserveVideoMemoryAllocations=1
#press Ctrl s, and then Ctrl q, to save and close the file.
#activate suspend services.
sudo systemctl enable nvidia-suspend.service
sudo systemctl enable nvidia-hibernate.service
sudo systemctl enable nvidia-resume.service
#now reboot.
reboot.

See how that works.

2 Likes
3 
sudo systemctl enable --now nvidia-suspend.service
sudo systemctl enable --now nvidia-hibernate.service
sudo systemctl enable --now nvidia-resume.service

Just a hint.
With

--now

you can save yourself the reboot, at least that was always the case with my commands so far.
The proof of the pudding is in the eating. :wink:

6 Likes
4

Yep worked ig. Thanks a lot <3

1 Like
5

What does --now exactly do? :smiley:

6

The enable subcommand doesn’t start a service, it only marks it to start automatically at boot.
To enable and start a service at the same time, use the --now option.

As Schabowski said some years ago: ist das sofort, unverzüglich is that immediately, without delay :slight_smile:

6 Likes
7

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