GDM issue: no users shown

Hi there,

I’ve been struggling a bit lately with GDM no longer showing any user accounts (although in my case only one user ought to be listed). What’s more: after manually entering the user name, nothing much happens (a long pause, after which the form field gets cleared). The good news is I finally found out about /var/lib/AcccountsService, which seems to clarify the difference between the user actually existing vs the user showing up on the login screen.

Both my default user and its corresponding icon are listed there (and file permissions seem correct), but the directory doesn’t contain anything else except for the users and icons subdir. According to someone on the Fedora forum (GDM does not list my user anymore / gnome initial setup runs instead - #5 by liquidat - Fedora Discussion) this directory should contain at least a gdm subdir as well, although it’s a relatively old post.

I tried (re)moving the “/var/lib/AccountsService” dir and reinstalling the accountsservice package like someone else suggested, but although the “/var/lib/AccountService” directory gets recreated, it does not get repopulated.

Earlier on I 've tried (re)moving my “~/.config/dconf” dir, but alas, that didn’t help either. Using LightDM does work, logging in through a tty and manually starting gnome-session works as well, but at some point I’d like to have this issue tackled.

Any insights would be highly appreciated.

My garuda-inxi output is as follows:

System:
  Kernel: 6.5.8-zen1-1-zen arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
    clocksource: tsc available: acpi_pm
    parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
    root=UUID=ebf18c3c-ec20-4291-80ca-6085bffab6ef rw rootflags=subvol=@
    quiet
    cryptdevice=UUID=b13af6c4-7d02-451f-aa1f-ec91a3e2bc85:luks-b13af6c4-7d02-451f-aa1f-ec91a3e2bc85
    root=/dev/mapper/luks-b13af6c4-7d02-451f-aa1f-ec91a3e2bc85
    rd.udev.log_priority=3 vt.global_cursor_default=0
    systemd.unified_cgroup_hierarchy=1 loglevel=3 ibt=off
  Desktop: GNOME v: 45.0 tk: GTK v: 3.24.38 wm: gnome-shell dm: GDM
    v: 45.0.1 Distro: Garuda Linux base: Arch Linux
Machine:
  Type: Laptop System: HP product: HP ZBook Studio 15.6 inch G8 Mobile
    Workstation PC v: N/A serial: <superuser required> Chassis: type: 10
    serial: <superuser required>
  Mobo: HP model: 8873 v: KBC Version 53.39.00 serial: <superuser required>
    UEFI: HP v: T92 Ver. 01.14.00 date: 06/21/2023
Battery:
  ID-1: BAT0 charge: 0% condition: N/A/83.2 Wh volts: 12.4 min: 11.6
    model: Hewlett-Packard Primary type: Li-ion serial: <filter>
    status: not charging cycles: 105
CPU:
  Info: model: 11th Gen Intel Core i7-11850H bits: 64 type: MT MCP
    arch: Tiger Lake gen: core 11 level: v4 note: check built: 2020
    process: Intel 10nm family: 6 model-id: 0x8D (141) stepping: 1
    microcode: 0x46
  Topology: cpus: 1x cores: 8 tpc: 2 threads: 16 smt: enabled cache:
    L1: 640 KiB desc: d-8x48 KiB; i-8x32 KiB L2: 10 MiB desc: 8x1.2 MiB
    L3: 24 MiB desc: 1x24 MiB
  Speed (MHz): avg: 881 high: 1037 min/max: 800/4800 scaling:
    driver: intel_pstate governor: powersave cores: 1: 936 2: 800 3: 991 4: 938
    5: 800 6: 952 7: 1033 8: 799 9: 775 10: 800 11: 800 12: 800 13: 1037
    14: 800 15: 1036 16: 800 bogomips: 79872
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities: <filter>
Graphics:
  Device-1: Intel TigerLake-H GT1 [UHD Graphics] vendor: Hewlett-Packard
    driver: i915 v: kernel arch: Gen-12.1 process: Intel 10nm built: 2020-21
    ports: active: DP-4,DP-5 off: eDP-1 empty: DP-1, DP-2, DP-3, DP-6,
    HDMI-A-1 bus-ID: 00:02.0 chip-ID: 8086:9a60 class-ID: 0300
  Device-2: NVIDIA GA104M [GeForce RTX 3070 Mobile / Max-Q]
    vendor: Hewlett-Packard driver: nvidia v: 535.113.01
    alternate: nouveau,nvidia_drm non-free: 535.xx+
    status: current (as of 2023-09) arch: Ampere code: GAxxx
    process: TSMC n7 (7nm) built: 2020-23 pcie: gen: 4 speed: 16 GT/s
    lanes: 16 bus-ID: 01:00.0 chip-ID: 10de:249d class-ID: 0300
  Device-3: Quanta HP HD Camera driver: uvcvideo type: USB rev: 2.0
    speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 3-7:2 chip-ID: 0408:5441
    class-ID: fe01 serial: <filter>
  Device-4: Logitech StreamCam
    driver: hid-generic,snd-usb-audio,usbhid,uvcvideo type: USB rev: 2.1
    speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 3-9.4.2:10 chip-ID: 046d:0893
    class-ID: 0300 serial: <filter>
  Display: wayland server: X.org v: 1.21.1.8 with: Xwayland v: 23.2.1
    compositor: gnome-shell driver: X: loaded: modesetting,nvidia dri: iris
    gpu: i915 display-ID: 0
  Monitor-1: DP-4 model: Acer VG270 serial: <filter> built: 2019
    res: 1920x1080 dpi: 82 gamma: 1.2 size: 598x336mm (23.54x13.23")
    diag: 686mm (27") ratio: 16:9 modes: max: 1920x1080 min: 720x400
  Monitor-2: DP-5 model: Idek Iiyama PLX2283H-DP serial: <filter>
    built: 2018 res: 1920x1080 dpi: 102 gamma: 1.2
    size: 476x268mm (18.74x10.55") diag: 546mm (21.5") ratio: 16:9 modes:
    max: 1920x1080 min: 720x400
  Monitor-3: eDP-1 model: ChiMei InnoLux 0x153e built: 2019 res: 1920x1080
    dpi: 142 gamma: 1.2 size: 344x193mm (13.54x7.6") diag: 394mm (15.5")
    ratio: 16:9 modes: 1920x1080
  API: EGL v: 1.5 hw: drv: intel iris drv: nvidia platforms: device: 0
    drv: nvidia device: 1 drv: iris device: 2 drv: swrast surfaceless:
    drv: nvidia wayland: drv: iris x11: drv: iris inactive: gbm
  API: OpenGL v: 4.6.0 compat-v: 4.5 vendor: intel mesa v: 23.2.1-arch1.2
    glx-v: 1.4 direct-render: yes renderer: Mesa Intel UHD Graphics (TGL GT1)
    device-ID: 8086:9a60 memory: 30.29 GiB unified: yes display-ID: :0.0
  API: Vulkan v: 1.3.264 layers: 4 device: 0 type: integrated-gpu name: Intel
    UHD Graphics (TGL GT1) driver: mesa intel v: 23.2.1-arch1.2
    device-ID: 8086:9a60 surfaces: xcb,xlib,wayland device: 1
    type: discrete-gpu name: NVIDIA GeForce RTX 3070 Laptop GPU driver: nvidia
    v: 535.113.01 device-ID: 10de:249d surfaces: xcb,xlib,wayland device: 2
    type: cpu name: llvmpipe (LLVM 16.0.6 256 bits) driver: mesa llvmpipe
    v: 23.2.1-arch1.2 (LLVM 16.0.6) device-ID: 10005:0000
    surfaces: xcb,xlib,wayland
Audio:
  Device-1: Intel Tiger Lake-H HD Audio vendor: Hewlett-Packard
    driver: sof-audio-pci-intel-tgl
    alternate: snd_hda_intel,snd_sof_pci_intel_tgl bus-ID: 00:1f.3
    chip-ID: 8086:43c8 class-ID: 0401
  Device-2: NVIDIA GA104 High Definition Audio vendor: Hewlett-Packard
    driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16
    bus-ID: 01:00.1 chip-ID: 10de:228b class-ID: 0403
  Device-3: Logitech StreamCam
    driver: hid-generic,snd-usb-audio,usbhid,uvcvideo type: USB rev: 2.1
    speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 3-9.4.2:10 chip-ID: 046d:0893
    class-ID: 0300 serial: <filter>
  API: ALSA v: k6.5.8-zen1-1-zen status: kernel-api
    tools: alsactl,alsamixer,amixer
  Server-1: PipeWire v: 0.3.83 status: active with: 1: pipewire-pulse
    status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
    4: pw-jack type: plugin tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Intel Tiger Lake PCH CNVi WiFi driver: iwlwifi v: kernel
    bus-ID: 00:14.3 chip-ID: 8086:43f0 class-ID: 0280
  IF: wlp0s20f3 state: up mac: <filter>
  Device-2: Realtek RTL8153 Gigabit Ethernet Adapter driver: r8152 type: USB
    rev: 3.0 speed: 5 Gb/s lanes: 1 mode: 3.2 gen-1x1 bus-ID: 2-1.1:3
    chip-ID: 0bda:8153 class-ID: 0000 serial: <filter>
  IF: enp0s13f0u1u1 state: down mac: <filter>
  IF-ID-1: br-413ebd2f796a state: up speed: 10000 Mbps duplex: unknown
    mac: <filter>
  IF-ID-2: br-cd3286327eac state: up speed: 10000 Mbps duplex: unknown
    mac: <filter>
  IF-ID-3: br-d74e03b272cf state: down mac: <filter>
  IF-ID-4: br-fd77fef7cdcd state: up speed: 10000 Mbps duplex: unknown
    mac: <filter>
  IF-ID-5: docker0 state: up speed: 10000 Mbps duplex: unknown mac: <filter>
  IF-ID-6: docker_gwbridge state: up speed: 10000 Mbps duplex: unknown
    mac: <filter>
  IF-ID-7: veth208d3ee state: up speed: 10000 Mbps duplex: full
    mac: <filter>
  IF-ID-8: veth25aa0ed state: up speed: 10000 Mbps duplex: full
    mac: <filter>
  IF-ID-9: veth42f8051 state: up speed: 10000 Mbps duplex: full
    mac: <filter>
  IF-ID-10: veth4a0c100 state: up speed: 10000 Mbps duplex: full
    mac: <filter>
  IF-ID-11: veth5582e35 state: up speed: 10000 Mbps duplex: full
    mac: <filter>
  IF-ID-12: veth5c9e0fc state: up speed: 10000 Mbps duplex: full
    mac: <filter>
  IF-ID-13: veth5f82d2e state: up speed: 10000 Mbps duplex: full
    mac: <filter>
  IF-ID-14: veth61ba4da state: up speed: 10000 Mbps duplex: full
    mac: <filter>
  IF-ID-15: veth62444a5 state: up speed: 10000 Mbps duplex: full
    mac: <filter>
  IF-ID-16: veth8a8f825 state: up speed: 10000 Mbps duplex: full
    mac: <filter>
  IF-ID-17: veth8d58fd4 state: up speed: 10000 Mbps duplex: full
    mac: <filter>
  IF-ID-18: veth915c38e state: up speed: 10000 Mbps duplex: full
    mac: <filter>
  IF-ID-19: veth9705334 state: up speed: 10000 Mbps duplex: full
    mac: <filter>
  IF-ID-20: vethaa63945 state: up speed: 10000 Mbps duplex: full
    mac: <filter>
  IF-ID-21: vethb45220c state: up speed: 10000 Mbps duplex: full
    mac: <filter>
  IF-ID-22: vethc60677b state: up speed: 10000 Mbps duplex: full
    mac: <filter>
  IF-ID-23: vethe0413b0 state: up speed: 10000 Mbps duplex: full
    mac: <filter>
  IF-ID-24: vethe5c943f state: up speed: 10000 Mbps duplex: full
    mac: <filter>
  IF-ID-25: vethf67e23a state: up speed: 10000 Mbps duplex: full
    mac: <filter>
Drives:
  Local Storage: total: 953.87 GiB used: 92.81 GiB (9.7%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: KIOXIA model: N/A
    size: 953.87 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
    lanes: 4 tech: SSD serial: <filter> fw-rev: AGHA4101 temp: 44.9 C
    scheme: GPT
Partition:
  ID-1: / raw-size: 953.57 GiB size: 953.57 GiB (100.00%)
    used: 92.71 GiB (9.7%) fs: btrfs dev: /dev/dm-0 maj-min: 254:0
    mapped: luks-b13af6c4-7d02-451f-aa1f-ec91a3e2bc85
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 109.1 MiB (36.4%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
  ID-3: /home raw-size: 953.57 GiB size: 953.57 GiB (100.00%)
    used: 92.71 GiB (9.7%) fs: btrfs dev: /dev/dm-0 maj-min: 254:0
    mapped: luks-b13af6c4-7d02-451f-aa1f-ec91a3e2bc85
  ID-4: /var/log raw-size: 953.57 GiB size: 953.57 GiB (100.00%)
    used: 92.71 GiB (9.7%) fs: btrfs dev: /dev/dm-0 maj-min: 254:0
    mapped: luks-b13af6c4-7d02-451f-aa1f-ec91a3e2bc85
  ID-5: /var/tmp raw-size: 953.57 GiB size: 953.57 GiB (100.00%)
    used: 92.71 GiB (9.7%) fs: btrfs dev: /dev/dm-0 maj-min: 254:0
    mapped: luks-b13af6c4-7d02-451f-aa1f-ec91a3e2bc85
Swap:
  Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default) zswap: no
  ID-1: swap-1 type: zram size: 31.02 GiB used: 0 KiB (0.0%) priority: 100
    comp: zstd avail: lzo,lzo-rle,lz4,lz4hc,842 max-streams: 16 dev: /dev/zram0
Sensors:
  System Temperatures: cpu: 49.0 C mobo: N/A
  Fan Speeds (rpm): N/A
Info:
  Processes: 497 Uptime: 22m wakeups: 2 Memory: total: 32 GiB note: est.
  available: 31.02 GiB used: 6.87 GiB (22.2%) Init: systemd v: 254
  default: graphical tool: systemctl Compilers: gcc: 13.2.1 clang: 16.0.6
  Packages: pm: pacman pkgs: 1688 libs: 453 tools: gnome-software,pamac,paru
  pm: flatpak pkgs: 0 Shell: fish v: 3.6.1 running-in: wezterm-gui
  inxi: 3.3.30
Garuda (2.6.17-1):
  System install date:     2021-11-10
  Last full system update: 2023-10-22 ↻
  Is partially upgraded:   No
  Relevant software:       snapper NetworkManager dracut nvidia-dkms
  Windows dual boot:       No/Undetected
  Failed units:

Cheers,
Guybrush.

This is probably a dumb suggestion :blush:, but you could check that for your user you don’t have true here:
https://wiki.archlinux.org/title/GDM#Hide_user_from_login_list
Maybe try also reinstalling gdm altogether…

I highly suggest to switch into using Lightdm rather than gdm , it works well with every DE . Gnome stuff is just pain to deal with .

Try disabling all of your Gnome extensions and see if that makes any difference.

2 Likes

Thanks for your help!

The SystemAccount setting is not a dumb suggestion at all, I just happened to have stumbled upon it already.

I’ll try rebooting with all extensions disabled. If that doesn’t help, I will consider using LightDM.

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