Garuda freezing

Issues & Assistance Newbies
1

Hi. Just recently set up Garuda on a “republic of gamers” laptop with an intel core 17, and an idk a GeForce GTX 660m 2 gb. And I keep having problems with it freezing. It has mostly happened when running an internet browser (when using firedragon it takes awhile to freeze, tried Firefox and it freezes faster) it’s like a complete freeze, no ctl alt dlt, no f2, need to hard reset. I’m having trouble figuring out why it is freezing even after checking like htop and other console options

2

Hello. Could you follow the template and post the output of your garuda-inxi ?

5 Likes
3

1. The issue

I
disabled Ananicey and changed to cachys bore kernel and had previously tried xanmod, put a cpu core monitor in the task bar, which showed core 6 (of 8) max out and spiked when it froze usually the mouse and keyboard both stop completely the last time the mouse moved some for awhile before freezing completely again

3. System information


```text
System:
  Kernel: 6.7.4-1-cachyos-bore arch: x86_64 bits: 64 compiler: gcc v: 13.2.1 clocksource: tsc
    avail: hpet,acpi_pm parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-cachyos-bore
    root=UUID=8119a388-b5e5-4d32-8490-b32855e4a1e8 rw rootflags=subvol=@ quiet
    resume=UUID=b85cd719-e7e3-4b8b-9946-b7c118af39bc loglevel=3 ibt=off
  Desktop: KDE Plasma v: 5.27.10 tk: Qt v: 5.15.12 info: frameworks v: 5.115.0 wm: kwin_x11 vt: 2
    dm: SDDM Distro: Garuda base: Arch Linux
Machine:
  Type: Laptop System: ASUSTeK product: G75VW v: 1.0 serial: <superuser required>
  Mobo: ASUSTeK model: G75VW v: 1.0 serial: <superuser required> part-nu: ASUS-NotebookSKU
    uuid: <superuser required> BIOS: American Megatrends v: G75VW.218 date: 08/21/2012
Battery:
  ID-1: BAT0 charge: 46.6 Wh (92.1%) condition: 50.6/66.0 Wh (76.7%) power: 21.2 W volts: 16.7
    min: 14.8 model: ASUSTek G75--52 type: Li-ion serial: N/A status: charging
CPU:
  Info: model: Intel Core i7-3630QM bits: 64 type: MT MCP arch: Ivy Bridge gen: core 3 level: v2
    built: 2012-15 process: Intel 22nm family: 6 model-id: 0x3A (58) stepping: 9 microcode: 0x21
  Topology: cpus: 1x cores: 4 tpc: 2 threads: 8 smt: enabled cache: L1: 256 KiB
    desc: d-4x32 KiB; i-4x32 KiB L2: 1024 KiB desc: 4x256 KiB L3: 6 MiB desc: 1x6 MiB
  Speed (MHz): avg: 3298 high: 3400 min/max: 1200/3400 scaling: driver: intel_cpufreq
    governor: performance cores: 1: 3193 2: 3400 3: 3193 4: 3400 5: 3400 6: 3193 7: 3400 8: 3209
    bogomips: 38314
  Flags: avx ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3
  Vulnerabilities: <filter>
Graphics:
  Device-1: NVIDIA GK107M [GeForce GTX 660M] vendor: ASUSTeK driver: nouveau v: kernel non-free:
    series: 470.xx+ status: legacy-active (EOL~2024-09-xx) arch: Kepler code: GKxxx
    process: TSMC 28nm built: 2012-2018 pcie: gen: 1 speed: 2.5 GT/s lanes: 16 ports:
    active: LVDS-1 empty: DP-1,HDMI-A-1,VGA-1 bus-ID: 01:00.0 chip-ID: 10de:0fd4 class-ID: 0300
    temp: 47.0 C
  Device-2: Sunplus Innovation ASUS Webcam driver: uvcvideo type: USB rev: 2.0 speed: 480 Mb/s
    lanes: 1 mode: 2.0 bus-ID: 2-1.3:4 chip-ID: 1bcf:2885 class-ID: 0e02
  Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.4 compositor: kwin_x11 driver: X:
    loaded: nouveau unloaded: modesetting alternate: fbdev,nv,vesa dri: nouveau gpu: nouveau
    display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22") s-diag: 582mm (22.93")
  Monitor-1: LVDS-1 model: Chi Mei Opto 0x1720 built: 2011 res: 1920x1080 hz: 60 dpi: 128
    gamma: 1.2 size: 382x215mm (15.04x8.46") diag: 438mm (17.3") ratio: 16:9 modes: max: 1920x1080
    min: 640x350
  API: EGL v: 1.5 hw: drv: nvidia nouveau platforms: device: 0 drv: nouveau device: 1 drv: swrast
    gbm: drv: nouveau surfaceless: drv: nouveau x11: drv: nouveau inactive: wayland
  API: OpenGL v: 4.5 compat-v: 4.3 vendor: mesa v: 23.3.5-arch1.1 glx-v: 1.4 direct-render: yes
    renderer: NVE7 device-ID: 10de:0fd4 memory: 1.94 GiB unified: no
  API: Vulkan v: 1.3.276 layers: 9 device: 0 type: cpu name: llvmpipe (LLVM 16.0.6 256 bits)
    driver: mesa llvmpipe v: 23.3.5-arch1.1 (LLVM 16.0.6) device-ID: 10005:0000 surfaces: xcb,xlib
Audio:
  Device-1: Intel 7 Series/C216 Family High Definition Audio vendor: ASUSTeK 7
    driver: snd_hda_intel v: kernel bus-ID: 00:1b.0 chip-ID: 8086:1e20 class-ID: 0403
  Device-2: NVIDIA GK107 HDMI Audio vendor: ASUSTeK driver: snd_hda_intel v: kernel pcie: gen: 1
    speed: 2.5 GT/s lanes: 16 bus-ID: 01:00.1 chip-ID: 10de:0e1b class-ID: 0403
  API: ALSA v: k6.7.4-1-cachyos-bore status: kernel-api with: aoss type: oss-emulator tools: N/A
  Server-1: sndiod v: N/A status: off tools: aucat,midicat,sndioctl
  Server-2: PipeWire v: 1.0.3 status: active with: 1: pipewire-pulse status: active
    2: wireplumber status: active 3: pipewire-alsa type: plugin 4: pw-jack type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Qualcomm Atheros AR9485 Wireless Network Adapter vendor: AzureWave driver: ath9k
    v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1 bus-ID: 03:00
.0 chip-ID: 168c:0032 class-ID: 0280
  IF: wlp3s0 state: up mac: <filter>
  Device-2: Qualcomm Atheros AR8151 v2.0 Gigabit Ethernet vendor: ASUSTeK driver: atl1c v: kernel
    pcie: gen: 1 speed: 2.5 GT/s lanes: 1 port: d000 bus-ID: 04:00.0 chip-ID: 1969:1083
    class-ID: 0200
  IF: enp4s0 state: down mac: <filter>
  Info: services: NetworkManager, smbd, systemd-timesyncd, wpa_supplicant
Bluetooth:
  Device-1: IMC Networks Atheros AR3012 Bluetooth 4.0 Adapter driver: btusb v: 0.8 type: USB
    rev: 1.1 speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 2-1.1:5 chip-ID: 13d3:3362 class-ID: e001
    serial: <filter>
  Report: btmgmt ID: hci0 rfk-id: 1 state: up address: <filter> bt-v: 4.0 lmp-v: 6 status:
    discoverable: no pairing: no class-ID: 6c010c
Drives:
  Local Storage: total: 937.11 GiB used: 17.28 GiB (1.8%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/sda maj-min: 8:0 vendor: Samsung model: SSD 850 PRO 256GB size: 238.47 GiB
    block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s tech: SSD serial: <filter>
    fw-rev: 2B6Q scheme: MBR
  ID-2: /dev/sdb maj-min: 8:16 vendor: Hitachi model: HTS727575A9E364 size: 698.64 GiB
    block-size: physical: 4096 B logical: 512 B speed: 3.0 Gb/s tech: HDD rpm: 7200 serial: <filter>
    fw-rev: A200 scheme: MBR
Partition:
  ID-1: / raw-size: 225.67 GiB size: 225.67 GiB (100.00%) used: 17.28 GiB (7.7%) fs: btrfs
    dev: /dev/sda1 maj-min: 8:1
  ID-2: /home raw-size: 225.67 GiB size: 225.67 GiB (100.00%) used: 17.28 GiB (7.7%) fs: btrfs
    dev: /dev/sda1 maj-min: 8:1
  ID-3: /var/log raw-size: 225.67 GiB size: 225.67 GiB (100.00%) used: 17.28 GiB (7.7%) fs: btrfs
    dev: /dev/sda1 maj-min: 8:1
  ID-4: /var/tmp raw-size: 225.67 GiB size: 225.67 GiB (100.00%) used: 17.28 GiB (7.7%) fs: btrfs
    dev: /dev/sda1 maj-min: 8:1
Swap:
  Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default) zswap: no
  ID-1: swap-1 type: zram size: 11.63 GiB used: 0 KiB (0.0%) priority: 100 comp: zstd
    avail: lzo,lzo-rle,lz4,lz4hc,842 max-streams: 8 dev: /dev/zram0
  ID-2: swap-2 type: partition size: 12.8 GiB used: 0 KiB (0.0%) priority: -2 dev: /dev/sda2
    maj-min: 8:2
Sensors:
  System Temperatures: cpu: 57.0 C mobo: N/A gpu: nouveau temp: 47.0 C
  Fan Speeds (rpm): cpu: 2700
Info:
  Memory: total: 12 GiB available: 11.63 GiB used: 3.27 GiB (28.1%)
  Processes: 343 Power: uptime: 7m states: freeze,mem,disk suspend: deep avail: s2idle wakeups: 0
    hibernate: platform avail: shutdown, reboot, suspend, test_resume image: 4.64 GiB
    services: org_kde_powerdevil, power-profiles-daemon, upowerd Init: systemd v: 255
    default: graphical tool: systemctl
  Packages: pm: pacman pkgs: 1854 libs: 559 tools: octopi,paru Compilers: gcc: 13.2.1
    Client: shell wrapper v: 5.2.26-release inxi: 3.3.33
Garuda (2.6.23-1):
  System install date:     2024-02-10
  Last full system update: 2024-02-10
  Is partially upgraded:   No
  Relevant software:       snapper NetworkManager dracut
  Windows dual boot:       <superuser required>
  Failed units:            
```
4

we also switched from wayland to xorg

5

Hi there, welcome to the forum.
The first thing I’d try here is to switch to the proprietary drivers (you see the nouveau drivers are loaded, but the 470.xx nvidia drivers should work).
Try with Garuda settings manager → HW configuration → autoinstall proprietary drivers.
Apart from that, what looks strange to me is that the iGPU is missing in the specs. Did you disable it in the BIOS?
In my opinion you should enable and use it for the normal work, then use the dGPU when needed with prime-run. See the wiki.

3 Likes
6

So when I went to the HW configuration page, it had a button for autoinstalling opensource drivers, but not a button for autoinstalling proprietary drivers? is there some other way I can get the nvidia drivers actually installed and running?

7

<System:
Kernel: 6.6.16-x64v-xanmod1-1 arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
clocksource: tsc avail: hpet,acpi_pm
parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-xanmod
root=UUID=8119a388-b5e5-4d32-8490-b32855e4a1e8 rw rootflags=subvol=@
quiet resume=UUID=b85cd719-e7e3-4b8b-9946-b7c118af39bc loglevel=3 ibt=off
Desktop: KDE Plasma v: 5.27.10 tk: Qt v: 5.15.12 info: frameworks
v: 5.115.0 wm: kwin_x11 vt: 2 dm: SDDM Distro: Garuda base: Arch Linux
Machine:
Type: Laptop System: ASUSTeK product: G75VW v: 1.0
serial:
Mobo: ASUSTeK model: G75VW v: 1.0 serial:
part-nu: ASUS-NotebookSKU uuid:
BIOS: American Megatrends v: G75VW.218 date: 08/21/2012
Battery:
ID-1: BAT0 charge: 50.6 Wh (100.0%) condition: 50.6/66.0 Wh (76.7%)
volts: 16.6 min: 14.8 model: ASUSTek G75–52 type: Li-ion serial: N/A
status: full
CPU:
Info: model: Intel Core i7-3630QM bits: 64 type: MT MCP arch: Ivy Bridge
gen: core 3 level: v2 built: 2012-15 process: Intel 22nm family: 6
model-id: 0x3A (58) stepping: 9 microcode: 0x21
Topology: cpus: 1x cores: 4 tpc: 2 threads: 8 smt: enabled cache:
L1: 256 KiB desc: d-4x32 KiB; i-4x32 KiB L2: 1024 KiB desc: 4x256 KiB
L3: 6 MiB desc: 1x6 MiB
Speed (MHz): avg: 2957 high: 3400 min/max: 1200/3400 scaling:
driver: intel_cpufreq governor: performance cores: 1: 2708 2: 3400 3: 3195
4: 2599 5: 3250 6: 3193 7: 2000 8: 3313 bogomips: 38315
Flags: avx ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3
Vulnerabilities:
Graphics:
Device-1: NVIDIA GK107M [GeForce GTX 660M] vendor: ASUSTeK driver: nouveau
v: kernel alternate: nvidiafb non-free: series: 470.xx+
status: legacy-active (EOL~2024-09-xx) arch: Kepler code: GKxxx
process: TSMC 28nm built: 2012-2018 pcie: gen: 1 speed: 2.5 GT/s lanes: 16
ports: active: LVDS-1 empty: DP-1,HDMI-A-1,VGA-1 bus-ID: 01:00.0
chip-ID: 10de:0fd4 class-ID: 0300 temp: 49.0 C
Device-2: Sunplus Innovation ASUS Webcam driver: uvcvideo type: USB
rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-1.3:4
chip-ID: 1bcf:2885 class-ID: 0e02
Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.4
compositor: kwin_x11 driver: X: loaded: nouveau unloaded: modesetting
alternate: fbdev,nv,vesa dri: nouveau gpu: nouveau display-ID: :0
screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22")
s-diag: 582mm (22.93")
Monitor-1: LVDS-1 model: Chi Mei Opto 0x1720 built: 2011 res: 1920x1080
hz: 60 dpi: 128 gamma: 1.2 size: 382x215mm (15.04x8.46") diag: 438mm (17.3")
ratio: 16:9 modes: max: 1920x1080 min: 640x350
API: EGL v: 1.5 hw: drv: nvidia nouveau platforms: device: 0 drv: nouveau
device: 1 drv: swrast gbm: drv: nouveau surfaceless: drv: nouveau x11:
drv: nouveau inactive: wayland
API: OpenGL v: 4.5 compat-v: 4.3 vendor: mesa v: 23.3.5-arch1.1 glx-v: 1.4
direct-render: yes renderer: NVE7 device-ID: 10de:0fd4 memory: 1.94 GiB
unified: no
API: Vulkan v: 1.3.276 layers: 14 device: 0 type: cpu name: llvmpipe
(LLVM 16.0.6 256 bits) driver: mesa llvmpipe v: 23.3.5-arch1.1 (LLVM
16.0.6) device-ID: 10005:0000 surfaces: xcb,xlib
Audio:
Device-1: Intel 7 Series/C216 Family High Definition Audio vendor: ASUSTeK 7
driver: snd_hda_intel v: kernel bus-ID: 00:1b.0 chip-ID: 8086:1e20
class-ID: 0403
Device-2: NVIDIA GK107 HDMI Audio vendor: ASUSTeK driver: snd_hda_intel
v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 16 bus-ID: 01:00.1
chip-ID: 10de:0e1b class-ID: 0403
API: ALSA v: k6.6.16-x64v-xanmod1-1 status: kernel-api with: aoss
type: oss-emulator tools: N/A
Server-1: sndiod v: N/A status: off tools: aucat,midicat,sndioctl
Server-2: PipeWire v: 1.0.3 status: active with: 1: pipewire-pulse
status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
4: pw-jack type: plugin tools: pactl,pw-cat,pw-cli,wpctl
Network:
Device-1: Qualcomm Atheros AR9485 Wireless Network Adapter vendor: AzureWave
driver: ath9k v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1
bus-ID: 03:00.0 chip-ID: 168c:0032 class-ID: 0280
IF: wlp3s0 state: up mac:
Device-2: Qualcomm Atheros AR8151 v2.0 Gigabit Ethernet vendor: ASUSTeK
driver: atl1c v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1 port: d000
bus-ID: 04:00.0 chip-ID: 1969:1083 class-ID: 0200
IF: enp4s0 state: down mac:
Info: services: NetworkManager, smbd, systemd-timesyncd, wpa_supplicant
Bluetooth:
Device-1: IMC Networks Atheros AR3012 Bluetooth 4.0 Adapter driver: btusb
v: 0.8 type: USB rev: 1.1 speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-1.1:3
chip-ID: 13d3:3362 class-ID: e001 serial:
Report: btmgmt ID: hci0 rfk-id: 0 state: up address: bt-v: 4.0
lmp-v: 6 status: discoverable: no pairing: no class-ID: 6c010c
Drives:
Local Storage: total: 937.11 GiB used: 57.21 GiB (6.1%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/sda maj-min: 8:0 vendor: Samsung model: SSD 850 PRO 256GB
size: 238.47 GiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
tech: SSD serial: fw-rev: 2B6Q scheme: MBR
ID-2: /dev/sdb maj-min: 8:16 vendor: Hitachi model: HTS727575A9E364
size: 698.64 GiB block-size: physical: 4096 B logical: 512 B speed: 3.0 Gb/s
tech: HDD rpm: 7200 serial: fw-rev: A200 scheme: MBR
Partition:
ID-1: / raw-size: 225.67 GiB size: 225.67 GiB (100.00%)
used: 57.21 GiB (25.4%) fs: btrfs dev: /dev/sda1 maj-min: 8:1
ID-2: /home raw-size: 225.67 GiB size: 225.67 GiB (100.00%)
used: 57.21 GiB (25.4%) fs: btrfs dev: /dev/sda1 maj-min: 8:1
ID-3: /var/log raw-size: 225.67 GiB size: 225.67 GiB (100.00%)
used: 57.21 GiB (25.4%) fs: btrfs dev: /dev/sda1 maj-min: 8:1
ID-4: /var/tmp raw-size: 225.67 GiB size: 225.67 GiB (100.00%)
used: 57.21 GiB (25.4%) fs: btrfs dev: /dev/sda1 maj-min: 8:1
Swap:
Kernel: swappiness: 133 (default 60) cache-pressure: 50 (default 100)
zswap: no
ID-1: swap-1 type: zram size: 15.58 GiB used: 0 KiB (0.0%) priority: 100
comp: zstd avail: lzo,lzo-rle,lz4,lz4hc,842 max-streams: 8 dev: /dev/zram0
ID-2: swap-2 type: partition size: 12.8 GiB used: 0 KiB (0.0%)
priority: -2 dev: /dev/sda2 maj-min: 8:2
Sensors:
System Temperatures: cpu: 51.0 C mobo: N/A gpu: nouveau temp: 49.0 C
Fan Speeds (rpm): cpu: 2100
Info:
Memory: total: 16 GiB available: 15.58 GiB used: 2.34 GiB (15.0%)
Processes: 335 Power: uptime: 27m states: freeze,mem,disk suspend: deep
avail: s2idle wakeups: 0 hibernate: platform avail: shutdown, reboot,
suspend, test_resume image: 6.22 GiB services: org_kde_powerdevil,upowerd
Init: systemd v: 255 default: graphical tool: systemctl
Packages: pm: pacman pkgs: 1856 libs: 559 tools: octopi,paru Compilers:
gcc: 13.2.1 Shell: garuda-inxi default: fish v: 3.7.0 running-in: konsole
inxi: 3.3.33
Garuda (2.6.23-1):
System install date: 2024-02-10
Last full system update: 2024-02-11 ↻
Is partially upgraded: No
Relevant software: snapper NetworkManager dracut
Windows dual boot:
Failed units:>

this is what the inxi shows now btw

8

Hey, thanks for the help everybody. It turned out our ram chip was not installed properly so this problem is now fixed

9

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