Firefox/Firedragon not working in my system

Ankur · April 8, 2023, 5:39am

Today ,
I just opened my laptop and tried to open firefox , but firefox isn't working ,
I tried to downgrade it , but still it is not working and other than that firedragon is also not working
In firefox , it just opens a crash report dialog , it says firefox unfortunately crashed and asks to send crash report to firefox team,
In firedragon it doesn't even bother to do that , it is just not responding

garuda inxi

 ╭─ankur@ankur in ~ 
 ╰─λ garuda-inxi
System:
  Kernel: 6.1.8-1-cachyos-cacule arch: x86_64 bits: 64 compiler: gcc v: 12.2.1
    parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-cachyos-cacule
    root=UUID=d2db70f3-f55d-4e7b-83c3-9d0b415017f8 rw rootflags=subvol=@
    loglevel=3 quiet sysrq_always_enabled=1
    systemd.unified_cgroup_hierarchy=1 splash
  Desktop: Hyprland info: waybar vt: 1 dm: greetd Distro: Garuda Linux
    base: Arch Linux
Machine:
  Type: Laptop System: Dell product: Inspiron 7570 v: N/A
    serial: <superuser required> Chassis: type: 10 serial: <superuser required>
  Mobo: Dell model: 06K08K v: A00 serial: <superuser required> UEFI: Dell
    v: 1.22.0 date: 12/14/2021
Battery:
  ID-1: BAT0 charge: 15.4 Wh (100.0%) condition: 15.4/42.0 Wh (36.6%)
    volts: 12.5 min: 11.4 model: Samsung SDI DELL CYMGM79 type: Li-ion
    serial: <filter> status: full
CPU:
  Info: model: Intel Core i7-8550U bits: 64 type: MT MCP arch: Coffee Lake
    gen: core 8 level: v3 note: check built: 2017 process: Intel 14nm family: 6
    model-id: 0x8E (142) stepping: 0xA (10) microcode: 0xF0
  Topology: cpus: 1x cores: 4 tpc: 2 threads: 8 smt: enabled cache:
    L1: 256 KiB desc: d-4x32 KiB; i-4x32 KiB L2: 1024 KiB desc: 4x256 KiB
    L3: 8 MiB desc: 1x8 MiB
  Speed (MHz): avg: 1588 high: 2000 min/max: 400/4000 scaling:
    driver: intel_pstate governor: powersave cores: 1: 2000 2: 2000 3: 1200
    4: 2000 5: 2000 6: 1200 7: 1108 8: 1200 bogomips: 31999
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities: <filter>
Graphics:
  Device-1: Intel UHD Graphics 620 vendor: Dell driver: i915 v: kernel
    arch: Gen-9.5 process: Intel 14nm built: 2016-20 ports: active: eDP-1
    empty: DP-1,DP-2,HDMI-A-1 bus-ID: 00:02.0 chip-ID: 8086:5917
    class-ID: 0300
  Device-2: NVIDIA GM108M [GeForce 940MX] vendor: Dell driver: N/A
    alternate: nouveau, nvidia_drm, nvidia non-free: 530.xx+
    status: current (as of 2023-03) arch: Maxwell code: GMxxx
    process: TSMC 28nm built: 2014-19 pcie: gen: 3 speed: 8 GT/s lanes: 4
    bus-ID: 01:00.0 chip-ID: 10de:134d class-ID: 0302
  Device-3: Sunplus Innovation Integrated_Webcam_HD type: USB
    driver: uvcvideo bus-ID: 1-5:2 chip-ID: 1bcf:28c1 class-ID: 0e02
  Display: wayland server: X.org v: 1.21.1.8 with: Xwayland v: 23.1.1
    compositor: Hyprland driver: gpu: i915 display-ID: 1
  Monitor-1: eDP-1 model: BOE Display 0x06b4 built: 2016 res: 1920x1080
    dpi: 142 gamma: 1.2 size: 344x194mm (13.54x7.64") diag: 395mm (15.5")
    ratio: 16:9 modes: 1920x1080
  API: EGL/GBM Message: No known Wayland EGL/GBM data sources.
Audio:
  Device-1: Intel Sunrise Point-LP HD Audio vendor: Dell driver: snd_hda_intel
    v: kernel alternate: snd_soc_skl,snd_soc_avs bus-ID: 00:1f.3
    chip-ID: 8086:9d71 class-ID: 0403
  API: ALSA v: k6.1.8-1-cachyos-cacule status: kernel-api tools: N/A
  Server-1: sndiod v: N/A status: off tools: aucat,midicat,sndioctl
  Server-2: PipeWire v: 0.3.67 status: active with: 1: pipewire-pulse
    status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
    4: pw-jack type: plugin tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: Dell driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1
    port: d000 bus-ID: 02:00.0 chip-ID: 10ec:8168 class-ID: 0200
  IF: enp2s0 state: down mac: <filter>
  Device-2: Intel Wireless 7265 driver: iwlwifi v: kernel pcie: gen: 1
    speed: 2.5 GT/s lanes: 1 bus-ID: 03:00.0 chip-ID: 8086:095a class-ID: 0280
  IF: wlp3s0 state: up mac: <filter>
Bluetooth:
  Device-1: Intel Bluetooth wireless interface type: USB driver: btusb v: 0.8
    bus-ID: 1-7:3 chip-ID: 8087:0a2a class-ID: e001
  Report: bt-adapter ID: hci0 rfk-id: 0 state: up address: <filter>
RAID:
  Hardware-1: Intel 82801 Mobile SATA Controller [RAID mode] driver: ahci
    v: 3.0 port: f060 bus-ID: 00:17.0 chip-ID: 8086:282a rev: N/A class-ID: 0104
Drives:
  Local Storage: total: 1.14 TiB used: 114.49 GiB (9.8%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/sda maj-min: 8:0 vendor: Seagate model: ST1000LM035-1RK172
    size: 931.51 GiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
    type: HDD rpm: 5400 serial: <filter> rev: SDM3 scheme: GPT
  ID-2: /dev/sdb maj-min: 8:16 vendor: Micron model: 1100 SATA 256GB
    size: 238.47 GiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
    type: SSD serial: <filter> rev: L003 scheme: GPT
Partition:
  ID-1: / raw-size: 931.22 GiB size: 931.22 GiB (100.00%)
    used: 114.49 GiB (12.3%) fs: btrfs dev: /dev/sda2 maj-min: 8:2
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 608 KiB (0.2%) fs: vfat dev: /dev/sda1 maj-min: 8:1
  ID-3: /home raw-size: 931.22 GiB size: 931.22 GiB (100.00%)
    used: 114.49 GiB (12.3%) fs: btrfs dev: /dev/sda2 maj-min: 8:2
  ID-4: /var/log raw-size: 931.22 GiB size: 931.22 GiB (100.00%)
    used: 114.49 GiB (12.3%) fs: btrfs dev: /dev/sda2 maj-min: 8:2
  ID-5: /var/tmp raw-size: 931.22 GiB size: 931.22 GiB (100.00%)
    used: 114.49 GiB (12.3%) fs: btrfs dev: /dev/sda2 maj-min: 8:2
Swap:
  Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default)
  ID-1: swap-1 type: zram size: 7.5 GiB used: 0 KiB (0.0%) priority: 100
    dev: /dev/zram0
Sensors:
  System Temperatures: cpu: 52.0 C pch: 56.5 C mobo: N/A
  Fan Speeds (RPM): N/A
Info:
  Processes: 250 Uptime: 2m wakeups: 4145 Memory: 7.5 GiB
  used: 1.93 GiB (25.7%) Init: systemd v: 253 default: graphical
  tool: systemctl Compilers: gcc: 12.2.1 clang: 15.0.7 Packages: pm: pacman
  pkgs: 1505 libs: 440 tools: pamac,paru Shell: fish v: 3.6.1 running-in: foot
  inxi: 3.3.26
Garuda (2.6.16-1):
  System install date:     2023-04-05
  Last full system update: 2023-04-08
  Is partially upgraded:   No
  Relevant software:       snapper NetworkManager dracut
  Windows dual boot:       Probably (Run as root to verify)
  Failed units:            ModemManager.service

I am currently using degoogle-chromium like something (sprisingly working faster)
but I want my firefox back , because it contained everything

Thanks in advance !!

SGS · April 8, 2023, 8:06am

Start FF from terminal and post the log, please. (As text, like the inxi )

FF stop working after updates?
What change?

UltraBlack · April 8, 2023, 8:36am

try firefox --safe-mode. If that does not help, try an empty profile (open via firefox --ProfileManager) and create a new profile to boot into.

Ankur · April 8, 2023, 9:23am

I don’t know
played with config files : not for weeks
there wasn;t any recent pacnew or pacsave thing (this is the most probable site of any issue , so check before each and every merge or overwrite )

here is FF output


 ╭─ankur@ankur in ~ 
 ╰─λ firefox 

(firefox:311566): Gtk-WARNING **: 14:50:53.828: Theme parsing error: gtk.css:5822:26: '-shadow' is not a valid color name

(firefox:311566): Gtk-WARNING **: 14:50:53.828: Theme parsing error: gtk.css:5825:14: not a number

(firefox:311566): Gtk-WARNING **: 14:50:53.828: Theme parsing error: gtk.css:5826:13: not a number

(firefox:311566): Gtk-WARNING **: 14:50:53.828: Theme parsing error: gtk.css:5827:11: Expected a length

(firefox:311566): Gtk-WARNING **: 14:50:54.101: Theme parsing error: gtk.css:5822:26: '-shadow' is not a valid color name

(firefox:311566): Gtk-WARNING **: 14:50:54.101: Theme parsing error: gtk.css:5825:14: not a number

(firefox:311566): Gtk-WARNING **: 14:50:54.102: Theme parsing error: gtk.css:5826:13: not a number

(firefox:311566): Gtk-WARNING **: 14:50:54.102: Theme parsing error: gtk.css:5827:11: Expected a length

(firefox:311566): Gtk-WARNING **: 14:50:54.142: Theme parsing error: gtk.css:5822:26: '-shadow' is not a valid color name

(firefox:311566): Gtk-WARNING **: 14:50:54.142: Theme parsing error: gtk.css:5825:14: not a number

(firefox:311566): Gtk-WARNING **: 14:50:54.142: Theme parsing error: gtk.css:5826:13: not a number

(firefox:311566): Gtk-WARNING **: 14:50:54.142: Theme parsing error: gtk.css:5827:11: Expected a length

(firefox:311566): Gtk-WARNING **: 14:50:54.223: Theme parsing error: gtk.css:5822:26: '-shadow' is not a valid color name

(firefox:311566): Gtk-WARNING **: 14:50:54.223: Theme parsing error: gtk.css:5825:14: not a number

(firefox:311566): Gtk-WARNING **: 14:50:54.223: Theme parsing error: gtk.css:5826:13: not a number

(firefox:311566): Gtk-WARNING **: 14:50:54.223: Theme parsing error: gtk.css:5827:11: Expected a length

(firefox:311566): Gtk-WARNING **: 14:50:54.261: Theme parsing error: gtk.css:5822:26: '-shadow' is not a valid color name

(firefox:311566): Gtk-WARNING **: 14:50:54.261: Theme parsing error: gtk.css:5825:14: not a number

(firefox:311566): Gtk-WARNING **: 14:50:54.261: Theme parsing error: gtk.css:5826:13: not a number

(firefox:311566): Gtk-WARNING **: 14:50:54.261: Theme parsing error: gtk.css:5827:11: Expected a length

(firefox:311566): Gtk-WARNING **: 14:50:54.480: Theme parsing error: gtk.css:5822:26: '-shadow' is not a valid color name

(firefox:311566): Gtk-WARNING **: 14:50:54.480: Theme parsing error: gtk.css:5825:14: not a number

(firefox:311566): Gtk-WARNING **: 14:50:54.480: Theme parsing error: gtk.css:5826:13: not a number

(firefox:311566): Gtk-WARNING **: 14:50:54.480: Theme parsing error: gtk.css:5827:11: Expected a length

(firefox:311566): Gtk-WARNING **: 14:50:54.523: Theme parsing error: gtk.css:5822:26: '-shadow' is not a valid color name

(firefox:311566): Gtk-WARNING **: 14:50:54.523: Theme parsing error: gtk.css:5825:14: not a number

(firefox:311566): Gtk-WARNING **: 14:50:54.523: Theme parsing error: gtk.css:5826:13: not a number

(firefox:311566): Gtk-WARNING **: 14:50:54.523: Theme parsing error: gtk.css:5827:11: Expected a length

(firefox:311566): Gtk-WARNING **: 14:50:54.604: Theme parsing error: gtk.css:5822:26: '-shadow' is not a valid color name

(firefox:311566): Gtk-WARNING **: 14:50:54.604: Theme parsing error: gtk.css:5825:14: not a number

(firefox:311566): Gtk-WARNING **: 14:50:54.605: Theme parsing error: gtk.css:5826:13: not a number

(firefox:311566): Gtk-WARNING **: 14:50:54.605: Theme parsing error: gtk.css:5827:11: Expected a length

(firefox:311566): Gtk-WARNING **: 14:50:54.642: Theme parsing error: gtk.css:5822:26: '-shadow' is not a valid color name

(firefox:311566): Gtk-WARNING **: 14:50:54.642: Theme parsing error: gtk.css:5825:14: not a number

(firefox:311566): Gtk-WARNING **: 14:50:54.642: Theme parsing error: gtk.css:5826:13: not a number

(firefox:311566): Gtk-WARNING **: 14:50:54.642: Theme parsing error: gtk.css:5827:11: Expected a length

(firefox:311566): Gtk-WARNING **: 14:50:55.069: Theme parsing error: gtk.css:5822:26: '-shadow' is not a valid color name

(firefox:311566): Gtk-WARNING **: 14:50:55.069: Theme parsing error: gtk.css:5825:14: not a number

(firefox:311566): Gtk-WARNING **: 14:50:55.069: Theme parsing error: gtk.css:5826:13: not a number

(firefox:311566): Gtk-WARNING **: 14:50:55.069: Theme parsing error: gtk.css:5827:11: Expected a length

(firefox:311566): Gtk-WARNING **: 14:50:55.112: Theme parsing error: gtk.css:5822:26: '-shadow' is not a valid color name

(firefox:311566): Gtk-WARNING **: 14:50:55.112: Theme parsing error: gtk.css:5825:14: not a number

(firefox:311566): Gtk-WARNING **: 14:50:55.112: Theme parsing error: gtk.css:5826:13: not a number

(firefox:311566): Gtk-WARNING **: 14:50:55.112: Theme parsing error: gtk.css:5827:11: Expected a length

(firefox:311566): Gtk-WARNING **: 14:50:55.205: Theme parsing error: gtk.css:5822:26: '-shadow' is not a valid color name

(firefox:311566): Gtk-WARNING **: 14:50:55.205: Theme parsing error: gtk.css:5825:14: not a number

(firefox:311566): Gtk-WARNING **: 14:50:55.205: Theme parsing error: gtk.css:5826:13: not a number

(firefox:311566): Gtk-WARNING **: 14:50:55.205: Theme parsing error: gtk.css:5827:11: Expected a length

(firefox:311566): Gtk-WARNING **: 14:50:55.248: Theme parsing error: gtk.css:5822:26: '-shadow' is not a valid color name

(firefox:311566): Gtk-WARNING **: 14:50:55.248: Theme parsing error: gtk.css:5825:14: not a number

(firefox:311566): Gtk-WARNING **: 14:50:55.248: Theme parsing error: gtk.css:5826:13: not a number

(firefox:311566): Gtk-WARNING **: 14:50:55.248: Theme parsing error: gtk.css:5827:11: Expected a length
ExceptionHandler::GenerateDump cloned child 311756
ExceptionHandler::SendContinueSignalToChild sent continue signal to child
ExceptionHandler::WaitForContinueSignal waiting for continue signal...
Exiting due to channel error.

(crashreporter:311757): Gtk-WARNING **: 14:50:55.604: Theme parsing error: gtk.css:5822:26: '-shadow' is not a valid color name

(crashreporter:311757): Gtk-WARNING **: 14:50:55.605: Theme parsing error: gtk.css:5825:14: not a number

(crashreporter:311757): Gtk-WARNING **: 14:50:55.605: Theme parsing error: gtk.css:5826:13: not a number

(crashreporter:311757): Gtk-WARNING **: 14:50:55.605: Theme parsing error: gtk.css:5827:11: Expected a length

 ╭─ankur@ankur in ~ took 1s
[🔴] × Failed to open curl lib from binary, use libcurl.so instead

yeah that worked but what to do next ?
firstly now I am going to disable all plugins on start up and then try to open it in normal way .

I don’t know why but it’s not opening
EDIT :
I found some same problems as of mine ,
like

but they are way too old ,
I have alredy tride to downgrade and run , but there was no luck !

UltraBlack · April 8, 2023, 9:38am

You probably installed some broken addon. Try to disable all of them.

https://support.mozilla.org/en-US/questions/983785

Ankur · April 8, 2023, 9:43am

yeah disabled all but nothing worked

FGD · April 8, 2023, 4:07pm

Out of curiosity, what GTK Application Style/Theme are you using for your whole machine?

Ankur · April 9, 2023, 4:26am

I am using Beautyline theme

Ankur · April 9, 2023, 6:16am

I don't know how but after updating today , now firefox is working fine
all the plugins and extensions are enable but everything is working great !!
Well thanks @UltraBlack and @SGS for cooperating ,

Just one thing is still a problem :
What should I mark as solution ?

system · April 11, 2023, 6:17am

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.