Ethernet connection not working

Issues & Assistance Networking Support
1

Hello,

I don’t use my ethernet connection much, so I’ve noticed this problem just a few moments ago. I dual boot Windows, and on Windows everything is working as it should. On Garuda, the lights are on, but nothing is happening and in networkmanager Wired connection is grey. However, in inxi, I can see the device.

During updates, following warning shows:


> ==> WARNING: Possibly missing firmware for module: 'aic94xx'
> ==> WARNING: Possibly missing firmware for module: 'bfa'
> ==> WARNING: Possibly missing firmware for module: 'qed'
> ==> WARNING: Possibly missing firmware for module: 'qla1280'
> ==> WARNING: Possibly missing firmware for module: 'qla2xxx
> ==> WARNING: Possibly missing firmware for module: 'wd719x'
> ==> WARNING: Possibly missing firmware for module: 'xhci_pci'

my ip a:

1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
    link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
    inet 127.0.0.1/8 scope host lo
       valid_lft forever preferred_lft forever
    inet6 ::1/128 scope host noprefixroute 
       valid_lft forever preferred_lft forever
2: wlo1: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc noqueue state UP group default qlen 1000
    link/ether xx:xx:xx:xx:xx:xx brd ff:ff:ff:ff:ff:ff
    altname wlp61s0
    inet 172.20.10.5/28 brd 172.20.10.15 scope global dynamic noprefixroute wlo1
       valid_lft 86278sec preferred_lft 86278sec
    inet6 fe80::45dd:d27d:ebd2:6a97/64 scope link noprefixroute 
       valid_lft forever preferred_lft forever
3: ztksey564h: <BROADCAST,MULTICAST> mtu 2800 qdisc fq_codel state DOWN group default qlen 1000
    link/ether xx:xx:xx:xx:xx:xx brd ff:ff:ff:ff:ff:ff
    inet 10.11.12.121/24 brd 10.11.12.255 scope global ztksey564h
       valid_lft forever preferred_lft forever

inxi:

System:
  Kernel: 6.6.7-zen1-1-zen arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
    clocksource: tsc available: acpi_pm
    parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
    root=UUID=21c7fde8-1bef-4f82-abc8-364dad2d6848 rw rootflags=subvol=@
    rd.udev.log_priority=3 vt.global_cursor_default=0
    systemd.unified_cgroup_hierarchy=1
    resume=UUID=59131e58-a432-49f0-bae1-aebf3325230e loglevel=3 r8168.aspm=0
    r8168.eee_enable=0 pcie_aspm=off ibt=off
  Desktop: KDE Plasma v: 5.27.10 tk: Qt v: 5.15.11 wm: kwin_x11 dm: SDDM
    Distro: Garuda Linux base: Arch Linux
Machine:
  Type: Laptop System: HP product: OMEN by HP Laptop 15-dc1xxx v: N/A
    serial: <filter> Chassis: type: 10 serial: <filter>
  Mobo: HP model: 8574 v: 21.17 serial: <filter> UEFI: AMI v: F.22
    date: 05/03/2021
Battery:
  ID-1: BAT0 charge: 65.0 Wh (90.9%) condition: 71.5/71.5 Wh (100.0%)
    volts: 17.6 min: 15.4 model: HP Primary type: Li-ion serial: N/A
    status: charging
CPU:
  Info: model: Intel Core i7-9750H socket: BGA1440 (U3E1) note: check bits: 64
    type: MT MCP arch: Coffee Lake gen: core 9 level: v3 note: check built: 2018
    process: Intel 14nm family: 6 model-id: 0x9E (158) stepping: 0xD (13)
    microcode: 0xFA
  Topology: cpus: 1x cores: 6 tpc: 2 threads: 12 smt: enabled cache:
    L1: 384 KiB desc: d-6x32 KiB; i-6x32 KiB L2: 1.5 MiB desc: 6x256 KiB
    L3: 12 MiB desc: 1x12 MiB
  Speed (MHz): avg: 900 min/max: 800/4500 base/boost: 3960/8300 scaling:
    driver: intel_pstate governor: powersave volts: 1.1 V ext-clock: 100 MHz
    cores: 1: 900 2: 900 3: 900 4: 900 5: 900 6: 900 7: 900 8: 900 9: 900
    10: 900 11: 900 12: 900 bogomips: 62399
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities: <filter>
Graphics:
  Device-1: NVIDIA TU106M [GeForce RTX 2060 Mobile] vendor: Hewlett-Packard
    driver: nvidia v: 545.29.06 alternate: nouveau,nvidia_drm non-free: 545.xx+
    status: current (as of 2023-10; EOL~2026-12-xx) arch: Turing code: TUxxx
    process: TSMC 12nm FF built: 2018-2022 pcie: gen: 3 speed: 8 GT/s lanes: 8
    link-max: lanes: 16 bus-ID: 01:00.0 chip-ID: 10de:1f11 class-ID: 0300
  Device-2: Lite-On HP Wide Vision HD Camera driver: uvcvideo type: USB
    rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-6:3 chip-ID: 04ca:707f
    class-ID: 0e02 serial: <filter>
  Display: server: X.Org v: 21.1.10 with: Xwayland v: 23.2.3 compositors:
    1: kwin_x11 2: Tabby driver: X: loaded: nvidia gpu: nvidia display-ID: :0
    screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 143 s-size: 341x191mm (13.43x7.52")
    s-diag: 391mm (15.39")
  Monitor-1: Unknown-1 mapped: DP-2 res: 1920x1080 hz: 60 dpi: 142
    size: 344x194mm (13.54x7.64") modes: 1920x1080
  API: EGL v: 1.5 hw: drv: nvidia platforms: device: 0 drv: nvidia device: 2
    drv: swrast gbm: drv: kms_swrast surfaceless: drv: nvidia x11: drv: nvidia
    inactive: wayland,device-1
  API: OpenGL v: 4.6.0 compat-v: 4.5 vendor: nvidia mesa v: 545.29.06
    glx-v: 1.4 direct-render: yes renderer: NVIDIA GeForce RTX 2060/PCIe/SSE2
    memory: 5.86 GiB
  API: Vulkan v: 1.3.273 layers: 1 device: 0 type: discrete-gpu
    name: NVIDIA GeForce RTX 2060 driver: nvidia v: 545.29.06
    device-ID: 10de:1f11 surfaces: xcb,xlib
Audio:
  Device-1: Intel Cannon Lake PCH cAVS vendor: Hewlett-Packard
    driver: snd_hda_intel v: kernel alternate: snd_soc_skl,snd_sof_pci_intel_cnl
    bus-ID: 00:1f.3 chip-ID: 8086:a348 class-ID: 0403
  Device-2: NVIDIA TU106 High Definition Audio vendor: Hewlett-Packard
    driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 8
    link-max: lanes: 16 bus-ID: 01:00.1 chip-ID: 10de:10f9 class-ID: 0403
  API: ALSA v: k6.6.7-zen1-1-zen status: kernel-api with: aoss
    type: oss-emulator tools: N/A
  Server-1: sndiod v: N/A status: off tools: aucat,midicat,sndioctl
  Server-2: PipeWire v: 1.0.0 status: n/a (root, process) with:
    1: pipewire-pulse status: active 2: wireplumber status: active
    3: pipewire-alsa type: plugin 4: pw-jack type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: Hewlett-Packard driver: N/A modules: r8169 pcie: gen: 1
    speed: 2.5 GT/s lanes: 1 port: 3000 bus-ID: 3c:00.0 chip-ID: 10ec:8168
    class-ID: 0200
  Device-2: Intel Wi-Fi 6 AX200 driver: iwlwifi v: kernel pcie: gen: 2
    speed: 5 GT/s lanes: 1 bus-ID: 3d:00.0 chip-ID: 8086:2723 class-ID: 0280
  IF: wlo1 state: up mac: <filter>
  IF-ID-1: ztksey564h state: down mac: <filter>
Bluetooth:
  Device-1: Intel AX200 Bluetooth driver: btusb v: 0.8 type: USB rev: 2.0
    speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-7:5 chip-ID: 8087:0029
    class-ID: e001
  Report: btmgmt ID: hci0 rfk-id: 2 state: up address: <filter> bt-v: 5.2
    lmp-v: 11 status: discoverable: no pairing: no class-ID: 7c010c
RAID:
  Hardware-1: Intel 82801 Mobile SATA Controller [RAID mode] driver: ahci
    v: 3.0 port: 5020 bus-ID: 00:17.0 chip-ID: 8086:282a rev: N/A class-ID: 0104
Drives:
  Local Storage: total: 1.84 TiB used: 137.38 GiB (7.3%)
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung
    model: MZVLB1T0HBLR-000H1 size: 953.87 GiB block-size: physical: 512 B
    logical: 512 B speed: 31.6 Gb/s lanes: 4 tech: SSD serial: <filter>
    fw-rev: HPS0NEXF temp: 43.9 C scheme: GPT
  SMART: yes health: PASSED on: 1y 13d 3h cycles: 1,791
    read-units: 85,217,405 [43.6 TB] written-units: 85,016,741 [43.5 TB]
  ID-2: /dev/sda maj-min: 8:0 vendor: Samsung model: SSD 870 EVO 1TB
    family: based SSDs size: 931.51 GiB block-size: physical: 512 B
    logical: 512 B sata: 3.3 speed: 6.0 Gb/s tech: SSD serial: <filter>
    fw-rev: 1B6Q temp: 33 C scheme: GPT
  SMART: yes state: enabled health: PASSED on: 1y 128d 3h cycles: 1457
    written: 6.56 TiB Pre-Fail: reallocated sector: 98 threshold: 10
Partition:
  ID-1: / raw-size: 896.9 GiB size: 896.9 GiB (100.00%)
    used: 137.36 GiB (15.3%) fs: btrfs block-size: 4096 B dev: /dev/sda2
    maj-min: 8:2
  ID-2: /boot/efi raw-size: 260 MiB size: 256 MiB (98.45%)
    used: 26.9 MiB (10.5%) fs: vfat block-size: 512 B dev: /dev/sda1
    maj-min: 8:1
  ID-3: /home raw-size: 896.9 GiB size: 896.9 GiB (100.00%)
    used: 137.36 GiB (15.3%) fs: btrfs block-size: 4096 B dev: /dev/sda2
    maj-min: 8:2
  ID-4: /var/log raw-size: 896.9 GiB size: 896.9 GiB (100.00%)
    used: 137.36 GiB (15.3%) fs: btrfs block-size: 4096 B dev: /dev/sda2
    maj-min: 8:2
  ID-5: /var/tmp raw-size: 896.9 GiB size: 896.9 GiB (100.00%)
    used: 137.36 GiB (15.3%) fs: btrfs block-size: 4096 B dev: /dev/sda2
    maj-min: 8:2
Swap:
  Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default) zswap: no
  ID-1: swap-1 type: partition size: 34.36 GiB used: 0 KiB (0.0%)
    priority: -2 dev: /dev/sda3 maj-min: 8:3
  ID-2: swap-2 type: zram size: 31.22 GiB used: 7.2 MiB (0.0%) priority: 100
    comp: zstd avail: lzo,lzo-rle,lz4,lz4hc,842 max-streams: 12 dev: /dev/zram0
Sensors:
  System Temperatures: cpu: 65.0 C pch: 56.0 C mobo: N/A gpu: nvidia
    temp: 56 C
  Fan Speeds (rpm): cpu: 2401 fan-2: 2180
Info:
  Processes: 357 Uptime: 15m wakeups: 0 Memory: total: 32 GiB
  available: 31.22 GiB used: 6.29 GiB (20.2%) Init: systemd v: 255
  default: graphical tool: systemctl Compilers: gcc: 13.2.1 Packages:
  pm: pacman pkgs: 1941 libs: 544 tools: pamac,paru,yay
  Shell: garuda-inxi (sudo) default: Bash v: 5.2.21 running-in: tabby
  inxi: 3.3.31
Garuda (2.6.21-1):
  System install date:     2021-07-24
  Last full system update: 2023-12-18
  Is partially upgraded:   No
  Relevant software:       timeshift tlp NetworkManager mkinitcpio nvidia-dkms
  Windows dual boot:       Yes
  Failed units:

Any help would be greatly appreciated! Thanks in advance.

2

Be sure to adjust the power management settings in Windows if you haven’t already.

3 Likes
3

Also disable all power saving options for your Ethernet adapter in the Windows “Device Manager” advanced properties tab.

It would also probably be a good idea to disable Wake On LAN (WOL).

No luck, power down, then be sure to remove all power sources from your laptop for a few minutes. Pressing the power button for a short while with all power sources removed is also a good idea.

Still no love, then reset the bios back to the factory default. You will need to change some bios settings back to the Linux friendly options again afterwards.

2 Likes
4

Those warnings are normal. They’re for ‘ancient’ kernel modules almost nobody uses. There’s an AUR pkg to suppress them if they bother you.

4 Likes
5

Disabled every power saving feature in Windows.

The problem started appearing after update, sadly I’ve only noticed it now. Also, this is also appearing during boot process, could it be related to my problem? I’ve also tried installing another kernel, with no luck. On Windows, the Ethernet is working just fine.

Image 0

6

no pics
no pics1200×800 251 KB

1 Like
7

Just follow my instruction on the monitor.

garblage_screen

3 Likes
8

Try giving this driver a poke and see if it stirs at all.

sudo modprobe r8169

If there are any issues or errors, they should be displayed in the terminal. Or, you can check the kernel logs:

dmesg | grep r8169

You should also test another cable, even though ethernet is working on Windows. Windows is able to negotiate a connection with partially-functioning cables in some cases. It’s possible the cable has some bad pins or something and Windows is skirting around that somehow.

2 Likes
9

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