Dolphin skips asking for Credentials of SMB share and fails

Kernel: 5.17.1-zen1-1-zen arch: x86_64 bits: 64 compiler: gcc v: 11.2.0
parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
root=UUID=d4f71312-d373-4bbb-8f13-b65701e08cf0 rw [email protected]
quiet quiet splash rd.udev.log_priority=3 vt.global_cursor_default=0
Desktop: KDE Plasma v: 5.24.4 tk: Qt v: 5.15.3 info: latte-dock
wm: kwin_x11 vt: 1 dm: SDDM Distro: Garuda Linux base: Arch Linux
Type: Desktop System: HP product: HP EliteDesk 800 G4 DM 35W v: N/A
serial: <superuser required> Chassis: type: 6 serial: <superuser required>
Mobo: HP model: 83E2 v: KBC Version 07.D1.00 serial: <superuser required>
UEFI: HP v: Q21 Ver. 02.15.00 date: 12/28/2020
Info: model: Intel Core i5-8500 bits: 64 type: MCP arch: Coffee Lake
family: 6 model-id: 0x9E (158) stepping: 0xA (10) microcode: 0xEC
Topology: cpus: 1x cores: 6 smt: <unsupported> cache: L1: 384 KiB
desc: d-6x32 KiB; i-6x32 KiB L2: 1.5 MiB desc: 6x256 KiB L3: 9 MiB
desc: 1x9 MiB
Speed (MHz): avg: 4000 high: 4001 min/max: 800/4100 scaling:
driver: intel_pstate governor: performance cores: 1: 4000 2: 4000 3: 4001
4: 4001 5: 4001 6: 4001 bogomips: 36000
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Type: itlb_multihit status: KVM: VMX disabled
Type: l1tf
mitigation: PTE Inversion; VMX: conditional cache flushes, SMT disabled
Type: mds mitigation: Clear CPU buffers; SMT disabled
Type: meltdown mitigation: PTI
Type: spec_store_bypass
mitigation: Speculative Store Bypass disabled via prctl
Type: spectre_v1
mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW,
STIBP: disabled, RSB filling
Type: srbds mitigation: Microcode
Type: tsx_async_abort mitigation: TSX disabled
Device-1: Intel CoffeeLake-S GT2 [UHD Graphics 630] vendor: Hewlett-Packard
driver: i915 v: kernel ports: active: HDMI-A-2
empty: DP-1, DP-2, DP-3, HDMI-A-1, HDMI-A-3 bus-ID: 00:02.0
chip-ID: 8086:3e92 class-ID: 0300
Display: x11 server: X.Org v: compositor: kwin_x11 driver: X:
loaded: intel unloaded: modesetting alternate: fbdev,vesa gpu: i915
display-ID: :0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22")
s-diag: 582mm (22.93")
Monitor-1: HDMI-A-2 mapped: HDMI2 model: Dell S2421HN serial: <filter>
built: 2021 res: 1920x1080 hz: 60 dpi: 92 gamma: 1.2
size: 530x300mm (20.87x11.81") diag: 604mm (23.8") ratio: 16:9 modes:
max: 1920x1080 min: 720x400
OpenGL: renderer: Mesa Intel UHD Graphics 630 (CFL GT2)
v: 4.6 Mesa 22.0.0 direct render: Yes
Device-1: Intel Cannon Lake PCH cAVS vendor: Hewlett-Packard
driver: snd_hda_intel v: kernel
alternate: snd_soc_skl,snd_sof_pci_intel_cnl bus-ID: 00:1f.3
chip-ID: 8086:a348 class-ID: 0403
Sound Server-1: ALSA v: k5.17.1-zen1-1-zen running: yes
Sound Server-2: sndio v: N/A running: no
Sound Server-3: PulseAudio v: 15.0 running: no
Sound Server-4: PipeWire v: 0.3.49 running: yes
Device-1: Intel Ethernet I219-LM vendor: Hewlett-Packard driver: e1000e
v: kernel port: N/A bus-ID: 00:1f.6 chip-ID: 8086:15bb class-ID: 0200
IF: eno1 state: up speed: 100 Mbps duplex: full mac: <filter>
Device-1: Cambridge Silicon Radio Bluetooth Dongle (HCI mode) type: USB
driver: btusb v: 0.8 bus-ID: 1-8:4 chip-ID: 0a12:0001 class-ID: e001
Report: bt-adapter ID: hci0 rfk-id: 0 state: up address: <filter>
Local Storage: total: 238.47 GiB used: 15.25 GiB (6.4%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung
model: MZVLB256HAHQ-000H1 size: 238.47 GiB block-size: physical: 512 B
logical: 512 B speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter>
rev: EXD70H1Q temp: 57.9 C scheme: GPT
ID-1: / raw-size: 238.17 GiB size: 238.17 GiB (100.00%)
used: 15.25 GiB (6.4%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
used: 576 KiB (0.2%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
ID-3: /home raw-size: 238.17 GiB size: 238.17 GiB (100.00%)
used: 15.25 GiB (6.4%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
ID-4: /var/log raw-size: 238.17 GiB size: 238.17 GiB (100.00%)
used: 15.25 GiB (6.4%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
ID-5: /var/tmp raw-size: 238.17 GiB size: 238.17 GiB (100.00%)
used: 15.25 GiB (6.4%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default)
ID-1: swap-1 type: zram size: 15.41 GiB used: 2.2 MiB (0.0%)
priority: 100 dev: /dev/zram0
System Temperatures: cpu: 30.0 C pch: 65.0 C mobo: N/A
Fan Speeds (RPM): N/A
Processes: 234 Uptime: 17m wakeups: 6 Memory: 15.41 GiB
used: 2.56 GiB (16.6%) Init: systemd v: 250 tool: systemctl Compilers:
gcc: 11.2.0 Packages: pacman: 1466 lib: 337 Shell: fish v: 3.4.1
default: Bash v: 5.1.16 running-in: konsole inxi: 3.3.14
Garuda (2.5.6-2):
System install date:     2022-04-03
Last full system update: 2022-04-04
Is partially upgraded:   No
Relevant software:       NetworkManager
Windows dual boot:       No/Undetected
Snapshots:               Snapper
Failed units:
McFly: Importing shell history for the first time. This may take a minute or two...done.

I'm trying to open a SMB share from a Windows device, When I go to shared folders in Network in Dolphin, it does detect the share (\laptop in windows), but when I go into the folder, I get this error:

The file or folder smb://laptop.local/ does not exist.

when normally (in Manjaro) it would've asked me for credentials which would've resulted in successfully getting access to the share.

I'm using the same program (Dolphin) in both cases so i presume it's some customization by Garuda

Thanks in advance

Garuda ships with ntfsprogs-ntfs3 by default. I'm not sure if you poked around in the forum at all prior to posting, but there have been several NTFS-related issues recently which appear to be caused by a new bug in this package.

A few folks have had success replacing it with ntfs-3g, which is kind of the precursor to ntfsprogs-ntfs3. This may be the package Manjaro is using as well. Give it a shot:

First bring your system fully up to date.


Then install ntfs-3g and accept the replacement.

sudo pacman -S ntfs-3g

This seems to be an incomplete share. If the machine name is correct, that would at best show you the browseable/public shares/folders available. The usual scheme, that I see and use would be


Replacing SERVER with the laptop name, and SHARE with the folder's share name.

There are a few things to try:

  • In dolphin, click Network, at the top in 'remote' bar, manually type your server/share following the above format.

  • Replace server with IP in the previous item

  • If still not prompting for credentials, you can also try (using name and/or IP, also)


There is other useful information at the following link

Archwiki Samba

Scroll down until you see the heading Client, and also some info in a sub heading KDE.


Welcome To The Community!

You can post an introduction over here --->>> Introduce Yourself


Thanks for the super quick response, unfortunately replacing the package did not work for me

Thanks but I'm a newbie to samba, where do I get the IP of the share?

It's a Windows share and all I used in windows was \\laptop and I'm guessing Dolphin on Manjaro also used smb://laptop.local/.

Edit: I do see this instead of the name sometimes ****::e928:****:****:7c3
could this be it?

I am going to answer your edit first, as that may narrow the issue quickly. That looks like it is possibly an IPv6 address, can cause problems for users, and why you are seeing .local possibly.

Try the above instructions with just (no .local)


That was a quick test, but If that didn't work open a terminal (Konsole), and type

ping laptop

Again, without .local, and see if you get a response back like this

PING thorrhs ( 56(84) bytes of data.
64 bytes from thorrhs ( icmp_seq=1 ttl=63 time=0.508 ms
64 bytes from thorrhs ( icmp_seq=2 ttl=63 time=0.481 ms

You are looking for what is in place of the above

If that fails you will need to open a Command prompt on your laptop, and type


Again looking for an address that matches the

If the above works, you might want to consider turning off IPv6. This resource at the Archwiki can help Disable IPv6


It appears laptop isn't being recognized



The file or folder smb://laptop/ does not exist. 


ping laptop


ping: laptop: Name or service not known

ipconfig returns

Windows IP Configuration

Ethernet adapter Ethernet:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :

Wireless LAN adapter Local Area Connection* 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :

Wireless LAN adapter Local Area Connection* 12:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . :
   Link-local IPv6 Address . . . . . : xxxx::e928:xxxx:xxxx:7c3%6
   IPv4 Address. . . . . . . . . . . :
   Subnet Mask . . . . . . . . . . . :
   Default Gateway . . . . . . . . . :

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :

laptop is meaning = vuduo2, so you must know the name of the device, look in your router :slight_smile: ar local IP's and you must not xxx them.

ping  -c 3 vuduo2
PING ( 56(84) Bytes an Daten.
64 Bytes von ( icmp_seq=1 ttl=64 Zeit=2.62 ms
64 Bytes von ( icmp_seq=2 ttl=64 Zeit=3.12 ms
64 Bytes von ( icmp_seq=3 ttl=64 Zeit=2.77 ms

--- ping-Statistik ---
3 Pakete übertragen, 3 empfangen, 0% packet loss, time 2004ms
rtt min/avg/max/mdev = 2.623/2.839/3.122/0.208 ms

So I'm on 'DESKTOP'

and pinging to does work

Thanks a lot everyone but I think i'll go with KDE connect instead of Samba

It's for phone/cells I think, but you can use (s)ftp://, ssh:// too :slight_smile:


Yeah I ended up using NitroShare, cross platform and over LAN

1 Like

Glad to hear you found something that works for you.

And before I forget, again, Welcome to the community!


Thanks! This may be the most welcoming community I've been to <3


This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.