Disk unable to mount

garuda-inxi
System:
Kernel: 6.8.7-zen1-1-zen arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
clocksource: tsc avail: hpet,acpi_pm
parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
root=UUID=4888c917-7368-4db7-9b43-4b9817ee22d8 rw rootflags=subvol=@
quiet quiet rd.udev.log_priority=3 vt.global_cursor_default=0 loglevel=3
ibt=off
Desktop: KDE Plasma v: 6.0.4 tk: Qt v: N/A info: frameworks v: 6.1.0
wm: kwin_x11 vt: 2 dm: SDDM Distro: Garuda base: Arch Linux
Machine:
Type: Desktop System: Micro-Star product: MS-7B51 v: 1.0
serial: <superuser required>
Mobo: Micro-Star model: MPG Z390 GAMING PLUS (MS-7B51) v: 1.0
serial: <superuser required> uuid: <superuser required>
UEFI: American Megatrends v: 1.E1 date: 11/17/2021
Battery:
Device-1: hidpp_battery_0 model: Logitech Wireless Keyboard K540e
serial: <filter> charge: 100% (should be ignored) rechargeable: yes
status: discharging
CPU:
Info: model: Intel Core i5-9600K bits: 64 type: MCP arch: Coffee Lake
gen: core 9 level: v3 note: check built: 2018 process: Intel 14nm family: 6
model-id: 0x9E (158) stepping: 0xD (13) microcode: 0xFC
Topology: cpus: 1x cores: 6 smt: <unsupported> cache: L1: 384 KiB
desc: d-6x32 KiB; i-6x32 KiB L2: 1.5 MiB desc: 6x256 KiB L3: 9 MiB
desc: 1x9 MiB
Speed (MHz): avg: 800 min/max: 800/4600 scaling: driver: intel_pstate
governor: powersave cores: 1: 800 2: 800 3: 800 4: 800 5: 800 6: 800
bogomips: 44398
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Vulnerabilities: <filter>
Graphics:
Device-1: NVIDIA GA106 [GeForce RTX 3060 Lite Hash Rate]
vendor: Micro-Star MSI driver: nvidia v: 550.76
alternate: nouveau,nvidia_drm non-free: 550.xx+ status: current (as of
2024-04; EOL~2026-12-xx) arch: Ampere code: GAxxx process: TSMC n7 (7nm)
built: 2020-2023 pcie: gen: 3 speed: 8 GT/s lanes: 16 link-max: gen: 4
speed: 16 GT/s ports: active: none off: DP-3 empty: DP-1,DP-2,HDMI-A-1
bus-ID: 01:00.0 chip-ID: 10de:2504 class-ID: 0300
Device-2: Realtek EKACOM-K20E driver: snd-usb-audio,uvcvideo type: USB
rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-4:2 chip-ID: 0bda:5696
class-ID: 0102 serial: <filter>
Display: x11 server: X.Org v: 21.1.13 with: Xwayland v: 23.2.6
compositor: kwin_x11 driver: X: loaded: nvidia unloaded: modesetting
alternate: fbdev,nouveau,nv,vesa gpu: nvidia,nvidia-nvswitch
display-ID: :0 screens: 1
Screen-1: 0 s-res: 3840x2160 s-dpi: 139 s-size: 702x392mm (27.64x15.43")
s-diag: 804mm (31.65")
Monitor-1: DP-3 mapped: DP-4 note: disabled model: Samsung U32R59x
serial: <filter> built: 2022 res: 3840x2160 hz: 60 dpi: 140 gamma: 1.2
size: 697x392mm (27.44x15.43") diag: 800mm (31.5") ratio: 16:9 modes:
max: 3840x2160 min: 640x480
API: EGL v: 1.5 hw: drv: nvidia platforms: device: 0 drv: nvidia device: 2
drv: swrast gbm: drv: nvidia surfaceless: drv: nvidia x11: drv: nvidia
inactive: wayland,device-1
API: OpenGL v: 4.6.0 compat-v: 4.5 vendor: nvidia mesa v: 550.76
glx-v: 1.4 direct-render: yes renderer: NVIDIA GeForce RTX 3060/PCIe/SSE2
memory: 11.72 GiB
API: Vulkan v: 1.3.279 layers: 5 device: 0 type: discrete-gpu
name: NVIDIA GeForce RTX 3060 driver: nvidia v: 550.76 device-ID: 10de:2504
surfaces: xcb,xlib
Audio:
Device-1: Intel Cannon Lake PCH cAVS vendor: Micro-Star MSI
driver: snd_hda_intel v: kernel alternate: snd_soc_skl,snd_sof_pci_intel_cnl
bus-ID: 00:1f.3 chip-ID: 8086:a348 class-ID: 0403
Device-2: NVIDIA GA106 High Definition Audio vendor: Micro-Star MSI
driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16
link-max: gen: 4 speed: 16 GT/s bus-ID: 01:00.1 chip-ID: 10de:228e
class-ID: 0403
Device-3: Realtek EKACOM-K20E driver: snd-usb-audio,uvcvideo type: USB
rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-4:2 chip-ID: 0bda:5696
class-ID: 0102 serial: <filter>
API: ALSA v: k6.8.7-zen1-1-zen status: kernel-api tools: N/A
Server-1: PipeWire v: 1.0.5 status: active with: 1: pipewire-pulse
status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
4: pw-jack type: plugin tools: pactl,pw-cat,pw-cli,wpctl
Network:
Device-1: Intel Cannon Lake PCH CNVi WiFi driver: iwlwifi v: kernel
bus-ID: 00:14.3 chip-ID: 8086:a370 class-ID: 0280
IF: wlo1 state: up mac: <filter>
Device-2: Intel Ethernet I219-V vendor: Micro-Star MSI driver: e1000e
v: kernel port: N/A bus-ID: 00:1f.6 chip-ID: 8086:15bc class-ID: 0200
IF: eno2 state: up speed: 1000 Mbps duplex: full mac: <filter>
Info: services: NetworkManager, smbd, systemd-timesyncd, wpa_supplicant
Bluetooth:
Device-1: Intel Bluetooth 9460/9560 Jefferson Peak (JfP) driver: btusb
v: 0.8 type: USB rev: 2.0 speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-14:5
chip-ID: 8087:0aaa class-ID: e001
Report: btmgmt ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 5.1
lmp-v: 10 status: discoverable: no pairing: no class-ID: 6c0104
Drives:
Local Storage: total: 16.94 TiB used: 282.28 GiB (1.6%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/nvme0n1 maj-min: 259:6 vendor: Western Digital
model: WDS500G2B0C-00PXH0 size: 465.76 GiB block-size: physical: 512 B
logical: 512 B speed: 31.6 Gb/s lanes: 4 tech: SSD serial: <filter>
fw-rev: 211210WD temp: 33.9 C scheme: GPT
ID-2: /dev/nvme1n1 maj-min: 259:9 vendor: Samsung
model: SSD 970 EVO Plus 1TB size: 931.51 GiB block-size: physical: 512 B
logical: 512 B speed: 31.6 Gb/s lanes: 4 tech: SSD serial: <filter>
fw-rev: 2B2QEXM7 temp: 39.9 C scheme: GPT
ID-3: /dev/nvme2n1 maj-min: 259:0 vendor: Western Digital
model: WDS100T3X0C-00SJG0 size: 931.51 GiB block-size: physical: 512 B
logical: 512 B speed: 31.6 Gb/s lanes: 4 tech: SSD serial: <filter>
fw-rev: 111110WD temp: 36.9 C scheme: GPT
ID-4: /dev/sda maj-min: 8:0 vendor: Western Digital
model: WD101FZBX-00ATAA0 size: 9.1 TiB block-size: physical: 4096 B
logical: 512 B speed: 6.0 Gb/s tech: HDD rpm: 7200 serial: <filter>
fw-rev: 1A01 scheme: GPT
ID-5: /dev/sdb maj-min: 8:16 vendor: Western Digital
model: WD30EFRX-68EUZN0 size: 2.73 TiB block-size: physical: 4096 B
logical: 512 B speed: 6.0 Gb/s tech: HDD rpm: 5400 serial: <filter>
fw-rev: 0A82 scheme: GPT
ID-6: /dev/sdc maj-min: 8:32 vendor: Western Digital
model: WD20PURZ-85GU6Y0 size: 1.82 TiB block-size: physical: 4096 B
logical: 512 B speed: 6.0 Gb/s tech: HDD rpm: 5400 serial: <filter>
fw-rev: 0A80 scheme: GPT
ID-7: /dev/sdd maj-min: 8:48 vendor: Western Digital
model: WDS100T2B0A-00SM50 size: 931.51 GiB block-size: physical: 512 B
logical: 512 B speed: 6.0 Gb/s tech: SSD serial: <filter> fw-rev: 00WD
scheme: GPT
ID-8: /dev/sdf maj-min: 8:80 vendor: NorelSys model: 1081CS1
size: 119.08 GiB block-size: physical: 512 B logical: 512 B type: USB
rev: 3.0 spd: 5 Gb/s lanes: 1 mode: 3.2 gen-1x1 tech: N/A serial: <filter>
scheme: MBR
SMART Message: Unknown USB bridge. Flash drive/Unsupported enclosure?
Partition:
ID-1: / raw-size: 465.46 GiB size: 465.46 GiB (100.00%)
used: 282.28 GiB (60.6%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:8
ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
used: 584 KiB (0.2%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:7
ID-3: /home raw-size: 465.46 GiB size: 465.46 GiB (100.00%)
used: 282.28 GiB (60.6%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:8
ID-4: /var/log raw-size: 465.46 GiB size: 465.46 GiB (100.00%)
used: 282.28 GiB (60.6%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:8
ID-5: /var/tmp raw-size: 465.46 GiB size: 465.46 GiB (100.00%)
used: 282.28 GiB (60.6%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:8
Swap:
Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default) zswap: no
ID-1: swap-1 type: zram size: 31.28 GiB used: 0 KiB (0.0%) priority: 100
comp: zstd avail: lzo,lzo-rle,lz4,lz4hc,842 max-streams: 6 dev: /dev/zram0
Sensors:
System Temperatures: cpu: 33.0 C pch: 64.0 C mobo: N/A gpu: nvidia
temp: 53 C
Fan Speeds (rpm): N/A gpu: nvidia fan: 0%
Info:
Memory: total: 32 GiB available: 31.28 GiB used: 3.35 GiB (10.7%)
Processes: 288 Power: uptime: 7m states: freeze,mem,disk suspend: deep
avail: s2idle wakeups: 0 hibernate: platform avail: shutdown, reboot,
suspend, test_resume image: 12.45 GiB services: org_kde_powerdevil,
power-profiles-daemon, upowerd Init: systemd v: 255 default: graphical
tool: systemctl
Packages: pm: pacman pkgs: 1722 libs: 511 tools: octopi,paru Compilers:
gcc: 13.2.1 Shell: garuda-inxi default: Bash v: 5.2.26 running-in: konsole
inxi: 3.3.34
Garuda (2.6.26-1):
System install date:     2024-03-25
Last full system update: 2024-04-26
Is partially upgraded:   No
Relevant software:       snapper(custom) NetworkManager dracut nvidia-dkms
Windows dual boot:       Probably (Run as root to verify)
Failed units:

My main storage drive does not allow me to mount it, it mounts with windows.
I get an error message ‘An error occurred while accessing ‘drive’, the system responded: The requested operation has failed:Error mountin…file path… Wrong fs type, bad option, bad supwerblock on drive, missing codepage or helper program, or other error.’

As I say, it is working on windows and mint without issue.

How are you mounting it? Are you using ntfs-3g?
If so, but not working, try

sudo ntfsfix -d /dev/sda1

Or whatever the disk and partition name

8 Likes

Thanks, that did the trick :+1:

1 Like

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