Computer wakes up with a black screen

[Kenyuu]

Hello. I’m Japanese and still learning English. Sorry if my English is difficult to understand.
I’m currently using Garuda Linux and when my PC monitor goes into sleep mode and I release it, Garuda becomes strange.
The display becomes strange or becomes completely black with only the mouse cursor visible.
It seems like you can’t turn sleep off on the monitor.
The monitor model is PHILIPS 436M6
Is there a solution on Garuda’s side?
Sorry for the long explanation

╭─rodorin@rodorin in ~
╰─λ garuda-inxi
System:
Kernel: 6.11.6-zen1-1-zen arch: x86_64 bits: 64 compiler: gcc v: 14.2.1
clocksource: tsc avail: hpet,acpi_pm
parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
root=UUID=d84aa13c-cc89-49cd-9cae-9a228e8f2293 rw rootflags=subvol=@
quiet resume=UUID=d30f7e51-f8ba-49e7-a344-85e2d63d2bb1 loglevel=3 ibt=off
Desktop: KDE Plasma v: 6.2.3 tk: Qt v: N/A info: frameworks v: 6.7.0
wm: kwin_x11 vt: 2 dm: SDDM Distro: Garuda base: Arch Linux
Machine:
Type: Desktop Mobo: ASRock model: B660 Pro RS serial: <superuser required>
uuid: <superuser required> UEFI: American Megatrends LLC. v: 6.03
date: 01/14/2022
CPU:
Info: model: 12th Gen Intel Core i5-12600KF bits: 64 type: MST AMCP
arch: Alder Lake gen: core 12 level: v3 note: check built: 2021+
process: Intel 7 (10nm ESF) family: 6 model-id: 0x97 (151) stepping: 2
microcode: 0x36
Topology: cpus: 1x dies: 1 clusters: 7 cores: 10 threads: 16 mt: 6 tpc: 2
st: 4 smt: enabled cache: L1: 864 KiB desc: d-4x32 KiB, 6x48 KiB; i-6x32
KiB, 4x64 KiB L2: 9.5 MiB desc: 6x1.2 MiB, 1x2 MiB L3: 20 MiB
desc: 1x20 MiB
Speed (MHz): avg: 800 min/max: 800/4900:3600 scaling: driver: intel_pstate
governor: powersave cores: 1: 800 2: 800 3: 800 4: 800 5: 800 6: 800 7: 800
8: 800 9: 800 10: 800 11: 800 12: 800 13: 800 14: 800 15: 800 16: 800
bogomips: 117964
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Vulnerabilities: <filter>
Graphics:
Device-1: NVIDIA TU102 [GeForce RTX 2080 Ti Rev. A] vendor: ASUSTeK
driver: nvidia v: 565.57.01 alternate: nouveau,nvidia_drm non-free: 550.xx+
status: current (as of 2024-09; EOL~2026-12-xx) arch: Turing code: TUxxx
process: TSMC 12nm FF built: 2018-2022 pcie: gen: 2 speed: 5 GT/s
lanes: 16 link-max: gen: 3 speed: 8 GT/s ports: active: none
off: DP-2,HDMI-A-1 empty: DP-1,HDMI-A-2,Unknown-2 bus-ID: 01:00.0
chip-ID: 10de:1e07 class-ID: 0300
Display: x11 server: X.Org v: 21.1.14 with: Xwayland v: 24.1.4
compositor: kwin_x11 driver: X: loaded: nvidia unloaded: modesetting
alternate: fbdev,nouveau,nv,vesa gpu: nvidia,nvidia-nvswitch
display-ID: :0 screens: 1
Screen-1: 0 s-res: 4480x1440 s-dpi: 103 s-size: 1105x355mm (43.50x13.98")
s-diag: 1161mm (45.69")
Monitor-1: DP-2 note: disabled pos: left model: Philips PHL 436M6VBR
serial: <filter> built: 2018 res: 2560x1440 hz: 60 dpi: 69 gamma: 1.2
size: 941x529mm (37.05x20.83") diag: 1080mm (42.5") ratio: 16:9 modes:
max: 3840x2160 min: 640x480
Monitor-2: HDMI-A-1 mapped: HDMI-0 note: disabled pos: primary,right
model: Idek Iiyama PL3291 serial: <filter> built: 2016 res: 1920x1080 hz: 60
dpi: 70 gamma: 1.2 size: 698x393mm (27.48x15.47") diag: 801mm (31.5")
ratio: 16:9 modes: max: 1920x1080 min: 640x480
API: EGL v: 1.5 hw: drv: nvidia platforms: device: 0 drv: nvidia device: 2
drv: swrast gbm: drv: nvidia surfaceless: drv: nvidia x11: drv: nvidia
inactive: wayland,device-1
API: OpenGL v: 4.6.0 compat-v: 4.5 vendor: nvidia mesa v: 565.57.01
glx-v: 1.4 direct-render: yes renderer: NVIDIA GeForce RTX 2080 Ti/PCIe/SSE2
memory: 10.74 GiB
API: Vulkan v: 1.3.295 layers: 7 device: 0 type: discrete-gpu name: NVIDIA
GeForce RTX 2080 Ti driver: nvidia v: 565.57.01 device-ID: 10de:1e07
surfaces: xcb,xlib
Audio:
Device-1: Intel Alder Lake-S HD Audio vendor: ASRock driver: snd_hda_intel
v: kernel alternate: snd_soc_avs,snd_sof_pci_intel_tgl bus-ID: 00:1f.3
chip-ID: 8086:7ad0 class-ID: 0403
Device-2: NVIDIA TU102 High Definition Audio vendor: ASUSTeK
driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16
bus-ID: 01:00.1 chip-ID: 10de:10f7 class-ID: 0403
Device-3: Logitech G733 Gaming Headset
driver: hid-generic,snd-usb-audio,usbhid type: USB rev: 1.1 speed: 12 Mb/s
lanes: 1 mode: 1.1 bus-ID: 1-4.2:6 chip-ID: 046d:0ab5 class-ID: 0300
API: ALSA v: k6.11.6-zen1-1-zen status: kernel-api with: aoss
type: oss-emulator tools: N/A
Server-1: PipeWire v: 1.2.6 status: active with: 1: pipewire-pulse
status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
4: pw-jack type: plugin tools: pactl,pw-cat,pw-cli,wpctl
Network:
Device-1: Intel Ethernet I219-V vendor: ASRock driver: e1000e v: kernel
port: N/A bus-ID: 00:1f.6 chip-ID: 8086:1a1d class-ID: 0200
IF: enp0s31f6 state: up speed: 1000 Mbps duplex: full mac: <filter>
Info: services: NetworkManager,systemd-timesyncd
Bluetooth:
Device-1: Cambridge Silicon Radio Bluetooth Dongle (HCI mode) driver: btusb
v: 0.8 type: USB rev: 2.0 speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-7:5
chip-ID: 0a12:0001 class-ID: e001
Report: btmgmt ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 2.1
lmp-v: 4 status: discoverable: no pairing: no class-ID: 6c0104
Drives:
Local Storage: total: 5.49 TiB used: 32.13 GiB (0.6%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung model: SSD 970 EVO 500GB
size: 465.76 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
lanes: 4 tech: SSD serial: <filter> fw-rev: 2B2QEXE7 temp: 27.9 C
scheme: GPT
ID-2: /dev/sda maj-min: 8:0 vendor: Toshiba model: DT01ACA100
size: 931.51 GiB block-size: physical: 4096 B logical: 512 B speed: 3.0 Gb/s
tech: HDD rpm: 7200 serial: <filter> fw-rev: A750 scheme: GPT
ID-3: /dev/sdb maj-min: 8:16 vendor: SanDisk model: SDSSDH3 1T00
size: 931.51 GiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
tech: SSD serial: <filter> fw-rev: 40RL scheme: GPT
ID-4: /dev/sdc maj-min: 8:32 vendor: Crucial model: CT525MX300SSD1
size: 489.05 GiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
tech: SSD serial: <filter> fw-rev: R060 scheme: GPT
ID-5: /dev/sdd maj-min: 8:48 vendor: Western Digital
model: WD30EZRZ-00GXCB0 size: 2.73 TiB block-size: physical: 4096 B
logical: 512 B speed: 6.0 Gb/s tech: HDD rpm: 5400 serial: <filter>
fw-rev: 0A80 scheme: GPT
ID-6: /dev/sde maj-min: 8:64 vendor: Silicon Power model: UFD 2.0 16G
size: 14.45 GiB block-size: physical: 512 B logical: 512 B type: USB
rev: 2.0 spd: 480 Mb/s lanes: 1 mode: 2.0 tech: N/A serial: <filter>
fw-rev: PMAP scheme: MBR
SMART Message: Unknown USB bridge. Flash drive/Unsupported enclosure?
Partition:
ID-1: / raw-size: 896.91 GiB size: 896.91 GiB (100.00%)
used: 32.13 GiB (3.6%) fs: btrfs dev: /dev/sdb2 maj-min: 8:18
ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
used: 584 KiB (0.2%) fs: vfat dev: /dev/sdb1 maj-min: 8:17
ID-3: /home raw-size: 896.91 GiB size: 896.91 GiB (100.00%)
used: 32.13 GiB (3.6%) fs: btrfs dev: /dev/sdb2 maj-min: 8:18
ID-4: /var/log raw-size: 896.91 GiB size: 896.91 GiB (100.00%)
used: 32.13 GiB (3.6%) fs: btrfs dev: /dev/sdb2 maj-min: 8:18
ID-5: /var/tmp raw-size: 896.91 GiB size: 896.91 GiB (100.00%)
used: 32.13 GiB (3.6%) fs: btrfs dev: /dev/sdb2 maj-min: 8:18
Swap:
Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default) zswap: no
ID-1: swap-1 type: zram size: 31.18 GiB used: 0 KiB (0.0%) priority: 100
comp: zstd avail: lzo,lzo-rle,lz4,lz4hc,842 max-streams: 16 dev: /dev/zram0
ID-2: swap-2 type: partition size: 34.3 GiB used: 0 KiB (0.0%)
priority: -2 dev: /dev/sdb3 maj-min: 8:19
Sensors:
System Temperatures: cpu: 25.0 C mobo: N/A gpu: nvidia temp: 38 C
Fan Speeds (rpm): N/A gpu: nvidia fan: 28%
Info:
Memory: total: 32 GiB available: 31.18 GiB used: 4.98 GiB (16.0%)
Processes: 398 Power: uptime: 33m states: freeze,mem,disk suspend: deep
avail: s2idle wakeups: 0 hibernate: platform avail: shutdown, reboot,
suspend, test_resume image: 12.42 GiB services: org_kde_powerdevil,
power-profiles-daemon, upowerd Init: systemd v: 256 default: graphical
tool: systemctl
Packages: pm: pacman pkgs: 1978 libs: 578 tools: octopi,paru,yay
Compilers: clang: 18.1.8 gcc: 14.2.1 Shell: garuda-inxi default: fish
v: 3.7.1 running-in: konsole inxi: 3.3.36
Garuda (2.6.26-1):
System install date:     2024-11-06
Last full system update: 2024-11-06 ↻
Is partially upgraded:   No
Relevant software:       snapper NetworkManager dracut nvidia-dkms
Windows dual boot:       No/Undetected
Failed units:

[filo]

Check if this helps:

Issues with nvidia! Like not waking-up after suspending, or other issues with current version of nvidia's drivers?

If your computer wakes up with a black screen, and you have (later model?) nvidia graphic card, try this code to resolve your issue. #commands to fix suspending computer sudo micro /etc/modprobe.d/nvidia-preserve-video-memory.conf #paste the line below options nvidia NVreg_PreserveVideoMemoryAllocations=1 #press Ctrl s, and then Ctrl q, to save and close the file. #activate suspend services. sudo systemctl enable --now nvidia-suspend.service sudo systemctl enable --now nvidia-hibernate.service…

The first part (do not change the drivers).
Further source:
https://wiki.archlinux.org/title/NVIDIA/Tips_and_tricks#Preserve_video_memory_after_suspend

[Kayo]

@Kenyuu

System install date:     2024-11-06
Last full system update: 2024-11-06 ↻

Try rebooting first and see if the issue persists. (The “↻” symbol means there is a pending reboot from a system update.)

@Kenyuu

Type: Desktop Mobo: ASRock model: B660 Pro RS serial: <superuser required>
uuid: <superuser required> UEFI: American Megatrends LLC. v: 6.03
date: 01/14/2022

Your BIOS version is very out of date. I would recommend updating to the latest version. Looks like a new version (19.01) just came out a couple days ago too.

ASRock B660 Pro RS

@Kenyuu

Graphics:
Device-1: NVIDIA TU102 [GeForce RTX 2080 Ti Rev. A] vendor: ASUSTeK
driver: nvidia v: 565.57.01 alternate: nouveau,nvidia_drm non-free: 550.xx+
status: current (as of 2024-09; EOL~2026-12-xx) arch: Turing

Might want to look into using nvidia-open-dkms as some cards that are Turing or newer can experience issues without using it. Sadly, I don’t think Garuda has a way to automate this process yet.
(Nvidia themselves recommends using nvidia-open-dkms on those recent cards, and the Arch Wiki has been updated in recent months to reflect that NVIDIA - ArchWiki )

[LolFlasherNoobX]

Adding to all of the mentioned fixes , you may try a different kernel as well since I have solved sleep-suspend related issues by changing kernels back and forth in the past.

Try: sudo pacman -S linux linux-headers after trying the mentioned fixes.

[KodeKonnoisseur]

English is ok so no need to say sorry. The fact that you immediately added your garuda-inxi is a great help!

Also, not a long reply at all. You explained with the important info required to help.

The replies you recieved should help. If not, let us know

[Kenyuu]

Thank you for your reply.It’s still difficult for me, so I’ll look into it and see what I can find out.

[Kenyuu]

thank you so much. im not good feeling so getting better i will try^^ thank you^^

[Kenyuu]

hi thank you so much^^im not good feeling so after i will try!

[Kenyuu]

im glad^^ thank you so much^^

[Ankur]

Please don’t write like a chat room ,

If nobody had replied to you then you can use edit option to edit your last post

And for replying posts of many individuals at the same time you can use quote

Just select the text to which you want to reply through your mouse and then click on “quote”

It will help us to keep the forum look organized and clean

[Kenyuu]

Sorry for the wrong way to reply, I did as you said, but the quote didn’t come up.I have adblock in my browser, is it related?Is there any other way to quote it, it’s in English so maybe I’m making a mistake due to my understanding.My apologies.

[Ankur]

@Kenyuu

I did as you said, but the quote didn’t come up.I have adblock in my browser, is it related?Is there any other way to quote it

The quotes are done like this :

/OT

[Kenyuu]

@Ankur

The quotes are done like this :

ahh i see thank you soooo much your very kind ^^