Computer fails to shut down after update

Issues & Assistance
1 
System:
  Kernel: 6.3.3-zen1-1-zen arch: x86_64 bits: 64 compiler: gcc v: 13.1.1
    parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
    root=UUID=3f34e6eb-f8f5-4bec-a1c6-3bfe5d27ab86 rw rootflags=subvol=@
    quiet quiet splash rd.udev.log_priority=3 vt.global_cursor_default=0
    loglevel=3disks ibt=off
  Desktop: KDE Plasma v: 5.27.5 tk: Qt v: 5.15.9 wm: kwin_x11 vt: 1 dm: SDDM
    Distro: Garuda Linux base: Arch Linux
Machine:
  Type: Desktop System: Micro-Star product: MS-7C24 v: 1.0
    serial: <superuser required>
  Mobo: Micro-Star model: Z390M-S01 (MS-7C24) v: 1.0
    serial: <superuser required> UEFI: American Megatrends v: 1.60
    date: 12/30/2019
Battery:
  Device-1: hidpp_battery_0 model: Logitech Wireless Mouse MWireless
    serial: <filter> charge: 50% (should be ignored) rechargeable: yes
    status: not charging
CPU:
  Info: model: Intel Core i9-9900K bits: 64 type: MT MCP arch: Coffee Lake
    gen: core 9 level: v3 note: check built: 2018 process: Intel 14nm family: 6
    model-id: 0x9E (158) stepping: 0xC (12) microcode: 0xF2
  Topology: cpus: 1x cores: 8 tpc: 2 threads: 16 smt: enabled cache:
    L1: 512 KiB desc: d-8x32 KiB; i-8x32 KiB L2: 2 MiB desc: 8x256 KiB
    L3: 16 MiB desc: 1x16 MiB
  Speed (MHz): avg: 3250 high: 3600 min/max: 800/5000 scaling:
    driver: intel_pstate governor: powersave cores: 1: 800 2: 3600 3: 3600
    4: 3600 5: 3600 6: 3600 7: 3600 8: 3600 9: 800 10: 3600 11: 3600 12: 3600
    13: 3600 14: 3600 15: 3600 16: 3600 bogomips: 115200
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities: <filter>
Graphics:
  Device-1: NVIDIA AD103 [GeForce RTX 4080] vendor: Gigabyte driver: nvidia
    v: 530.41.03 alternate: nouveau,nvidia_drm non-free: 530.xx+
    status: current (as of 2023-05) arch: Lovelace code: AD1xx
    process: TSMC n4 (5nm) built: 2022-23+ pcie: gen: 3 speed: 8 GT/s
    lanes: 16 link-max: gen: 4 speed: 16 GT/s bus-ID: 01:00.0
    chip-ID: 10de:2704 class-ID: 0300
  Display: x11 server: X.Org v: 21.1.8 with: Xwayland v: 23.1.1
    compositor: kwin_x11 driver: X: loaded: nvidia gpu: nvidia display-ID: :0
    screens: 1
  Screen-1: 0 s-res: 3840x2160 s-dpi: 157 s-size: 621x341mm (24.45x13.43")
    s-diag: 708mm (27.89")
  Monitor-1: HDMI-0 res: 3840x2160 hz: 60 dpi: 157
    size: 621x341mm (24.45x13.43") diag: 708mm (27.89") modes: N/A
  API: OpenGL v: 4.6.0 NVIDIA 530.41.03 renderer: NVIDIA GeForce RTX
    4080/PCIe/SSE2 direct-render: Yes
Audio:
  Device-1: Intel Cannon Lake PCH cAVS vendor: Micro-Star MSI
    driver: snd_hda_intel v: kernel alternate: snd_soc_skl,snd_sof_pci_intel_cnl
    bus-ID: 00:1f.3 chip-ID: 8086:a348 class-ID: 0403
  Device-2: NVIDIA vendor: Gigabyte driver: snd_hda_intel v: kernel pcie:
    gen: 3 speed: 8 GT/s lanes: 16 link-max: gen: 4 speed: 16 GT/s
    bus-ID: 01:00.1 chip-ID: 10de:22bb class-ID: 0403
  API: ALSA v: k6.3.3-zen1-1-zen status: kernel-api with: aoss
    type: oss-emulator tools: N/A
  Server-1: sndiod v: N/A status: off tools: aucat,midicat,sndioctl
  Server-2: PipeWire v: 0.3.70 status: active with: 1: pipewire-pulse
    status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
    4: pw-jack type: plugin tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: Micro-Star MSI driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s
    lanes: 1 port: 3000 bus-ID: 04:00.0 chip-ID: 10ec:8168 class-ID: 0200
  IF: enp4s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives:
  Local Storage: total: 12.78 TiB used: 9.2 TiB (72.0%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:3 vendor: Seagate model: BarraCuda Q5
    ZP2000CV30001 size: 1.82 TiB block-size: physical: 512 B logical: 512 B
    speed: 31.6 Gb/s lanes: 4 tech: SSD serial: <filter> fw-rev: SU5SH017
    temp: 23.9 C scheme: GPT
  ID-2: /dev/nvme1n1 maj-min: 259:0 vendor: TeamGroup model: TM8FP4002T
    size: 1.86 TiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
    lanes: 4 tech: SSD serial: <filter> fw-rev: VB421D65 temp: 32.9 C
    scheme: GPT
  ID-3: /dev/sda maj-min: 8:0 vendor: Seagate model: ST3000DM007-1WY10G
    size: 2.73 TiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
    tech: HDD rpm: 5425 serial: <filter> fw-rev: 0001 scheme: GPT
  ID-4: /dev/sdb maj-min: 8:16 vendor: Western Digital
    model: WD10EZEX-00WN4A0 size: 931.51 GiB block-size: physical: 4096 B
    logical: 512 B speed: 6.0 Gb/s tech: HDD rpm: 7200 serial: <filter>
    fw-rev: 1A01 scheme: GPT
  ID-5: /dev/sdc maj-min: 8:32 vendor: Toshiba model: External USB 3.0
    size: 1.82 TiB block-size: physical: 512 B logical: 512 B type: USB rev: 3.0
    spd: 5 Gb/s lanes: 1 mode: 3.2 gen-1x1 tech: N/A serial: <filter>
    fw-rev: 5438 scheme: MBR
  ID-6: /dev/sdd maj-min: 8:48 vendor: Western Digital
    model: WD40NMZW-11GX6S1 size: 3.64 TiB block-size: physical: 4096 B
    logical: 512 B type: USB rev: 3.1 spd: 5 Gb/s lanes: 1 mode: 3.2 gen-1x1
    tech: HDD rpm: 5400 serial: <filter> fw-rev: 1018 scheme: GPT
Partition:
  ID-1: / raw-size: 1.86 TiB size: 1.86 TiB (100.00%) used: 1.48 TiB (79.5%)
    fs: btrfs dev: /dev/nvme1n1p2 maj-min: 259:2
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 576 KiB (0.2%) fs: vfat dev: /dev/nvme1n1p1 maj-min: 259:1
  ID-3: /home raw-size: 1.86 TiB size: 1.86 TiB (100.00%)
    used: 1.48 TiB (79.5%) fs: btrfs dev: /dev/nvme1n1p2 maj-min: 259:2
  ID-4: /var/log raw-size: 1.86 TiB size: 1.86 TiB (100.00%)
    used: 1.48 TiB (79.5%) fs: btrfs dev: /dev/nvme1n1p2 maj-min: 259:2
  ID-5: /var/tmp raw-size: 1.86 TiB size: 1.86 TiB (100.00%)
    used: 1.48 TiB (79.5%) fs: btrfs dev: /dev/nvme1n1p2 maj-min: 259:2
Swap:
  Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default)
  ID-1: swap-1 type: zram size: 31.28 GiB used: 512 KiB (0.0%) priority: 100
    dev: /dev/zram0
Sensors:
  System Temperatures: cpu: 26.0 C pch: 58.0 C mobo: 28.0 C gpu: nvidia
    temp: 32 C
  Fan Speeds (RPM): fan-1: 533 fan-2: 661 fan-3: 241 fan-4: 0 fan-5: 0
    gpu: nvidia fan: 0%
Info:
  Processes: 359 Uptime: 9m wakeups: 2 Memory: available: 31.28 GiB
  used: 4.51 GiB (14.4%) Init: systemd v: 253 default: graphical
  tool: systemctl Compilers: gcc: 13.1.1 clang: 15.0.7 Packages: pm: pacman
  pkgs: 2090 libs: 585 tools: gnome-software,octopi,pamac,paru Shell: Bash
  v: 5.1.16 running-in: lxterminal inxi: 3.3.27
Garuda (2.6.16-1):
  System install date:     2023-04-29
  Last full system update: 2023-05-23
  Is partially upgraded:   No
  Relevant software:       snapper NetworkManager dracut nvidia-dkms
  Windows dual boot:       No/Undetected
  Failed units:

Since the last update a few days ago i notice that my computer will not shutdown up hangs just before it normally switches off with a blank screen. When i restored a snapshot from before the update the issue resolves, but then Garuda updated again and the problem resurfaced again.

Not sure how to troubleshoot this problem

2

Restore, then use garuda-update, but do not press Enter, but type n - Enter.

Post the update log as text with all the applications that are to be renewed.

3 Likes
3

My first step would be to try a different kernel & headers say, linux-lts & linux-lts-headers but...

Other than restore an older snapshot, what have you read & what have you tried? Have you :mag: the forums? Please help us help you.

3 Likes
4

Thanks Bro,

The problem seems to have occurred after a failed shutdown where the computer had to be manually shutdown to stop it from running.

After i restored a previous snapshot the trouble went away, but then when i update it again it reoccurred. The issue of not shutting down persisted for a few days, until out of the blue it shutdown rightly again and after that the issue disappeared.

All is running fine now.

1 Like
5

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