Can't upgrade packages due to file retrieval failure


Screenshot_2

I'm not quite sure how to fix this without screwing up the system so I didn't attempt to fix it myself. Any advice? This error is thrown in Garuda System Update. Any pointers would be appreciated!

EDIT: I attempted to update the mirrors but it didn't seem to help any.

1 Like

Please, no pictures from terminal, never.

Also, post your garuda-inxi like the template ask for, as text.

1 Like

I wouldn't have posted a screenshot if I wasn't sure there wasn't anything that could be leaked, but didn't realize it was against the rules. I also don't understand how my system specs have anything to do with mirrors not working correctly, so that's why I didn't think it was necessary to post it. It seems there's just an error retrieving that repository from the server, or a problem connecting to the server (404), and I was wondering if anyone had any pointers on how to resolve the issue if they've had the same issue before.

I've never had this issue before when updating any OS, and if it had been an issue it would have been retrieved from a different mirror. I think instead of having these issues for no reason I would rather install a different distribution.

It's otherwise a great distro but if this issue isn't documented then I would rather resort to something more stable. Sorry for wasting your time.

1 Like

Hello Garuda users.

Please read the following template before requesting assistance:

Please post the terminal/konsole input and output as text (no pictures) from the the following command:

garuda-inxi

Refusing to post the output of the required "garuda-inxi" on a help request will likely result in you not receiving any help from the Garuda team. A failure to provide your system specs may also result in your thread being closed without notice, (as without this information providing assistance is often next to impossible).


It just simplifies the work of the helpers, arguing every time whether it is necessary or not is counterproductive because one might be right and many others are wrong.
If you want to continue to enjoy the help of the volunteers, just help and post the garuda-inxi.

Comments like yours reinforce me, as announced in the template, to block posts without gruda-inxi directly.

BTW. If it's the mirror, changing the distribution won't help, unless you use something stable with outdated software.


Picture from Terminal are not against the rules but not helpful.

Images can be read worse, are not searchable and copyable for further search.

Should the helpers have to guess everything or laboriously type it in themselves?


4 Likes

Changing to a different Linux distribution will absolutely help, and it 100% did. It's the chaotic mirror that's not working. This software that it's trying to update came with the system. It's a problem with Garuda specifically. What is there to "laboriously" type? That literally makes zero sense. The problem is in the title.

A quick glance at the screenshot shows that there's an error retrieving the file from every single mirror. I was asking if anyone, not just the Garuda team, had any idea how to fix it. But you blocked my post for literally no reason other than I didn't comply with some template.

Your approach to replying and acting as if I deliberately broke the rules by saying " Please, no pictures from terminal, never " and demanding that I comply with posting every single one of my system specs is absolutely a terrible thing to expect someone to adhere by.

For these reasons I will not ever touch this distribution again. I know you probably don't care though so I'll leave it at that.

1 Like

I can reproduce this issue. It does appear fail on every mirror.

resolving dependencies...
looking for conflicting packages...

Package (1)                 New Version           Net Change  Download Size

chaotic-aur/libshumate-git  1.0.1.r95.g6f81b16-1    4.69 MiB       1.33 MiB

Total Download Size:   1.33 MiB
Total Installed Size:  4.69 MiB

:: Proceed with installation? [Y/n] y
:: Retrieving packages...
 libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst failed to download
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from cdn-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from geo-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from au-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from au-2-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from br-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from br-2-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from br-3-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from br-4-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from bg-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from ca-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from ca-2-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from ca-3-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from ch-2-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from cl-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from cl-2-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from fr-1-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from fr-2-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from fr-3-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from de-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from de-2-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from de-3-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from de-4-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from de-5-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from de-6-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from gr-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from in-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from in-2-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from in-3-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from in-4-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from in-5-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from in-6-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from in-7-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from il-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from it-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from jp-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from jp-2-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from kr-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from kr-2-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from kr-3-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from mx-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from mx-2-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from nl-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from sa-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from za-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from es-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from es-2-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from es-3-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from es-4-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from se-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from ae-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from ae-2-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from ae-3-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from uk-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from uk-2-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from uk-3-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from us-az-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from us-az-2-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from us-ca-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from us-fl-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from us-mi-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from us-mi-2-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from us-ny-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from us-tx-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from us-ut-mirror.chaotic.cx : The requested URL returned error: 404
error: failed retrieving file 'libshumate-git-1.0.1.r95.g6f81b16-1-x86_64.pkg.tar.zst' from us-va-mirror.chaotic.cx : The requested URL returned error: 404
warning: failed to retrieve some files
error: failed to commit transaction (failed to retrieve some files)
Errors occurred, no packages were upgraded.

The issue appears to be specific to this libshumate-git package. I can install other Chaotic packages just fine. An easy solution would be to just remove this package for now, so you can get your system updated.

You are contradicting yourself here. The Chaotic repo is enabled by default in Garuda, but it is not a Garuda-specific repo. If you enable the Chaotic repo in another distro, set up the same mirrors, and try to install or update the same package you will have the same issue.

SGS isn’t trying to antagonize you, your post really does suck. For those of us who spend time in the forum trying to help people, it makes a big difference when people can just take a few seconds to paste text into the thread instead of screenshots, and post some basic diagnostic output so we have a baseline of information to work with.

There is a template for requesting support which you deliberately ignored. You are welcome to either use the forum for assistance and abide by its basic rules, or not use the forum for support. It doesn’t really matter to any of us which one of those you choose.

No worries, I hope you are pleased with your choice and thank you for bringing the issue forward.

3 Likes

I deliberately ignored the template but for a good reason. The output of the specs command has absolutely nothing to do with the problem. You, yourself, reproduced the problem in a matter if minutes, unlike the person who tried to act as if I was purposely trying to create a bad post.

If it is required for me to post useless information and/or information that I don’t want to share (that has nothing to do with the problem) so I can ask anyone for help on the only forum that has anything to do with Garuda specifically, then I don’t see how using Garuda is an option.

Garuda uses the chaotic mirrors, and I brought the problem forward to get help. Whether or not chaotic is specific to Garuda, it’s something that the system uses and people rely on. I’m not demanding for someone to help me, I was simply asking for pointers. My bad for creating a shitty post in a forum that I don’t keep up with. I marked my solution, please don’t unmark it again, or otherwise delete my account from this forum.

1 Like

Yes.

No.

The whole point of requiring the garuda-inxi for all threads in Issues & Assistance is to help reduce the needed back-and-forth for troubleshooting new issues. Sometimes this process can drag out troubleshooting unnecessarily, because it is an international forum with users and helpers in many time zones all over the world.

The thing is, it only works if people always post the output on every issue. If people only post it when they think it is relevant, then no one will post it until they are specifically asked to put up diagnostic information–and then we’re right back to where we started, before the template was written.

If there is a logic to this conclusion of yours, it has not been made clear with this statement. Granted, I have no idea what constitutes an “option” for you when it comes to using a free community Linux distro…but just to clarify: yes, posting the garuda-inxi is currently a requirement for posting in the Issues & Assistance category.

Where is the “solution”?

Most likely the solution to the original issue will require resolving the issue with the libshumate-git package, or:

3 Likes

You're great at quoting things out of context and obliterating facts. The fact is that it was not relevant, and expecting someone to post irrelevant information is actually ridiculous. If this is a rule, I don't want to be a member of this forum. Is there not an option to delete my account?

1 Like

Yes, you may post your request here: Account removal requests

2 Likes

derpvader

@dr460nf1r3 @Technetium, I'm not sure if libshumate-git needs to be rebuilt, or something else. Can you take a look when you have a chance?

4 Likes

In any case, its done now.

4 Likes