Hello, I have the following issue with my new i3 installation. When trying to connect my 1TB external drive, I encounter the following error: “error mounting /dev/sda at /run/media/DriveName: wrong fs type, bad option, bad superblock on /dev/sda missing codepage or helper program, or other error”. I initially thought it might be a dependency issue and found on some forums that it could possibly be due to not having “ntfs-3g” installed. However, this wasn’t the case because I did have it installed, and I reinstalled it to make sure it wasn’t the problem. I also considered that the external drive might be faulty, but upon checking it with another device, it works correctly. Initially, I could mount it from the terminal, but now when I try that, I get the same error. Do you know how I could resolve this? I keep all my backups on this drive and need access to the files.
Inxi:
System:
Kernel: 6.8.1-zen1-1-zen arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
clocksource: tsc avail: hpet,acpi_pm
parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
root=UUID=dff22d3d-b43d-46f1-ae2a-0783aa03e2a1 rw rootflags=subvol=@
quiet loglevel=3 ibt=off
Desktop: i3 v: 4.23 with: i3bar tools: avail: i3lock,xautolock vt: 7
dm: LightDM v: 1.32.0 Distro: Garuda base: Arch Linux
Machine:
Type: Desktop Mobo: ASUSTeK model: H110M-E/M.2 v: Rev X.0x
serial: <superuser required> part-nu: SKU uuid: <superuser required>
UEFI: American Megatrends v: 3401 date: 03/16/2017
CPU:
Info: model: Intel Core i5-7400 bits: 64 type: MCP arch: Kaby Lake
gen: core 7 level: v3 note: check built: 2018 process: Intel 14nm family: 6
model-id: 0x9E (158) stepping: 9 microcode: 0xF8
Topology: cpus: 1x cores: 4 smt: <unsupported> cache: L1: 256 KiB
desc: d-4x32 KiB; i-4x32 KiB L2: 1024 KiB desc: 4x256 KiB L3: 6 MiB
desc: 1x6 MiB
Speed (MHz): avg: 800 min/max: 800/3500 scaling: driver: intel_pstate
governor: powersave cores: 1: 800 2: 800 3: 800 4: 800 bogomips: 24000
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Vulnerabilities: <filter>
Graphics:
Device-1: NVIDIA GP108 [GeForce GT 1030] vendor: ASUSTeK driver: nvidia
v: 550.54.14 alternate: nouveau,nvidia_drm non-free: 545.xx+ status: current
(as of 2024-02; EOL~2026-12-xx) arch: Pascal code: GP10x
process: TSMC 16nm built: 2016-2021 pcie: gen: 3 speed: 8 GT/s lanes: 4
ports: active: none off: HDMI-A-1 empty: DVI-D-1 bus-ID: 01:00.0
chip-ID: 10de:1d01 class-ID: 0300
Display: x11 server: X.Org v: 21.1.11 compositor: Picom v: git-89c2c
driver: X: loaded: nvidia unloaded: modesetting
alternate: fbdev,nouveau,nv,vesa gpu: nvidia,nvidia-nvswitch
display-ID: :0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 93 s-size: 524x292mm (20.63x11.50")
s-diag: 600mm (23.62")
Monitor-1: HDMI-A-1 mapped: HDMI-0 note: disabled model: Samsung C24F390
serial: <filter> built: 2019 res: 1920x1080 hz: 60 dpi: 94 gamma: 1.2
size: 521x293mm (20.51x11.54") diag: 598mm (23.5") ratio: 16:9 modes:
max: 1920x1080 min: 640x480
API: EGL v: 1.5 hw: drv: nvidia platforms: device: 0 drv: nvidia device: 2
drv: swrast gbm: drv: nvidia surfaceless: drv: nvidia x11: drv: nvidia
inactive: wayland,device-1
API: OpenGL v: 4.6.0 compat-v: 4.5 vendor: nvidia mesa v: 550.54.14
glx-v: 1.4 direct-render: yes renderer: NVIDIA GeForce GT 1030/PCIe/SSE2
memory: 1.95 GiB
API: Vulkan v: 1.3.279 layers: 1 device: 0 type: discrete-gpu
name: NVIDIA GeForce GT 1030 driver: nvidia v: 550.54.14
device-ID: 10de:1d01 surfaces: xcb,xlib
Audio:
Device-1: Intel 100 Series/C230 Series Family HD Audio vendor: ASUSTeK
driver: snd_hda_intel v: kernel alternate: snd_soc_avs bus-ID: 00:1f.3
chip-ID: 8086:a170 class-ID: 0403
Device-2: NVIDIA GP108 High Definition Audio vendor: ASUSTeK
driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 4
bus-ID: 01:00.1 chip-ID: 10de:0fb8 class-ID: 0403
API: ALSA v: k6.8.1-zen1-1-zen status: kernel-api tools: N/A
Server-1: PipeWire v: 1.0.4 status: active with: 1: pipewire-pulse
status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
4: pw-jack type: plugin tools: pactl,pw-cat,pw-cli,wpctl
Network:
Device-1: Realtek RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet
vendor: ASUSTeK PRIME B450M-A driver: r8169 v: kernel pcie: gen: 1
speed: 2.5 GT/s lanes: 1 port: d000 bus-ID: 03:00.0 chip-ID: 10ec:8168
class-ID: 0200
IF: enp3s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Device-2: Realtek RTL8192EE PCIe Wireless Network Adapter
driver: rtl8192ee v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1 port: c000
bus-ID: 05:00.0 chip-ID: 10ec:818b class-ID: 0280
IF: wlp5s0 state: down mac: <filter>
Info: services: NetworkManager, systemd-timesyncd, wpa_supplicant
Drives:
Local Storage: total: 465.76 GiB used: 61.44 GiB (13.2%)
SMART Message: Required tool smartctl not installed. Check --recommends
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Crucial model: CT500P3SSD8
size: 465.76 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
lanes: 4 tech: SSD serial: <filter> fw-rev: P9CR30A temp: 27.9 C
scheme: GPT
Partition:
ID-1: / raw-size: 465.46 GiB size: 465.46 GiB (100.00%)
used: 61.44 GiB (13.2%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
used: 584 KiB (0.2%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
ID-3: /home raw-size: 465.46 GiB size: 465.46 GiB (100.00%)
used: 61.44 GiB (13.2%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
ID-4: /var/log raw-size: 465.46 GiB size: 465.46 GiB (100.00%)
used: 61.44 GiB (13.2%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
ID-5: /var/tmp raw-size: 465.46 GiB size: 465.46 GiB (100.00%)
used: 61.44 GiB (13.2%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
Swap:
Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default) zswap: no
ID-1: swap-1 type: zram size: 7.68 GiB used: 0 KiB (0.0%) priority: 100
comp: zstd avail: lzo,lzo-rle,lz4,lz4hc,842 max-streams: 4 dev: /dev/zram0
Sensors:
System Temperatures: cpu: 30.0 C mobo: N/A gpu: nvidia temp: 37 C
Fan Speeds (rpm): N/A
Info:
Memory: total: 8 GiB available: 7.68 GiB used: 2.7 GiB (35.2%)
Processes: 243 Power: uptime: 25m states: freeze,mem,disk suspend: deep
avail: s2idle wakeups: 0 hibernate: platform avail: shutdown, reboot,
suspend, test_resume image: 3.03 GiB services: upowerd,xfce4-power-manager
Init: systemd v: 255 default: graphical tool: systemctl
Packages: pm: pacman pkgs: 1428 libs: 397 tools: octopi,pacseek,paru
Compilers: gcc: 13.2.1 Shell: garuda-inxi default: Bash v: 5.2.26
running-in: xfce4-terminal inxi: 3.3.33
Garuda (2.6.23-1):
System install date: 2024-02-24
Last full system update: 2024-03-19
Is partially upgraded: No
Relevant software: snapper NetworkManager dracut nvidia-dkms
Windows dual boot: No/Undetected
Failed units: