Browser video not playing problem

Hi, I have nvidia gtx 1650 graphics card. And I can't play a video in the browser
Cpu = i5-11400H

Hi there, welcome to the forum.
Please read again the text in the topic creation template.
We need at least your garuda-inxi and possibly some other information (it is a bit generic at the moment: e.g. which browser, what happens, error messages, etc).

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There is no error message. And firedragon happens in firefox. The browser stops when trying to open a video.

It can be obtained from entering that command in a terminal, copy the output, and paste it here formatted like this:
~~~
output of garuda-inxi
~~~
or via garuda assistant → system specs tab

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System:
  Kernel: 5.15.64-1-lts arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
    parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-lts root=UUID=866e0b23-19e5-43ac-802b-ce0f5de6cac2
    rw rootflags=subvol=@ quiet quiet splash rd.udev.log_priority=3 vt.global_cursor_default=0
    loglevel=3
  Desktop: KDE Plasma v: 5.25.4 tk: Qt v: 5.15.5 info: latte-dock wm: kwin_x11 vt: 1 dm: SDDM
    Distro: Garuda Linux base: Arch Linux
Machine:
  Type: Laptop System: MONSTER product: ABRA A7 V12.5 v: N/A serial: <superuser required> Chassis:
    type: 10 serial: <superuser required>
  Mobo: MONSTER model: ABRA A7 V12.5 serial: <superuser required> UEFI: INSYDE v: 1.07.10TFB24
    date: 12/06/2021
Battery:
  ID-1: BAT0 charge: 48.3 Wh (100.0%) condition: 48.3/47.2 Wh (102.4%) volts: 16.6 min: 14.4
    model: Notebook BAT type: Li-ion serial: <filter> status: full
CPU:
  Info: model: 11th Gen Intel Core i5-11400H bits: 64 type: MT MCP arch: Tiger Lake gen: core 11
    built: 2020 process: Intel 10nm family: 6 model-id: 0x8D (141) stepping: 1 microcode: 0x40
  Topology: cpus: 1x cores: 6 tpc: 2 threads: 12 smt: enabled cache: L1: 480 KiB desc: d-6x48
    KiB; i-6x32 KiB L2: 7.5 MiB desc: 6x1.2 MiB L3: 12 MiB desc: 1x12 MiB
  Speed (MHz): avg: 3079 high: 4052 min/max: 800/4500 scaling: driver: intel_pstate
    governor: powersave cores: 1: 2920 2: 2606 3: 1649 4: 3504 5: 3926 6: 3386 7: 2882 8: 4052
    9: 3323 10: 2133 11: 3638 12: 2934 bogomips: 64512
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities:
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: retbleed status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl and seccomp
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Enhanced IBRS, IBPB: conditional, RSB filling, PBRSB-eIBRS: SW
    sequence
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel TigerLake-H GT1 [UHD Graphics] vendor: CLEVO/KAPOK driver: i915 v: kernel
    arch: Gen-12.1 process: Intel 10nm built: 2020-21 ports: active: eDP-1 empty: HDMI-A-1
    bus-ID: 00:02.0 chip-ID: 8086:9a68 class-ID: 0300
  Device-2: NVIDIA TU117M [GeForce GTX 1650 Mobile / Max-Q] vendor: CLEVO/KAPOK driver: nvidia
    v: 515.65.01 alternate: nouveau,nvidia_drm non-free: 515.xx+ status: current (as of 2022-07)
    arch: Turing code: TUxxx process: TSMC 12nm built: 2018-22 pcie: gen: 4 speed: 16 GT/s
    lanes: 8 link-max: lanes: 16 bus-ID: 01:00.0 chip-ID: 10de:1f9d class-ID: 0300
  Device-3: Chicony USB2.0 Camera type: USB driver: uvcvideo bus-ID: 1-8:2 chip-ID: 04f2:b729
    class-ID: fe01 serial: <filter>
  Display: x11 server: X.Org v: 21.1.4 with: Xwayland v: 22.1.3 compositor: kwin_x11 driver: X:
    loaded: intel,nvidia unloaded: modesetting,nouveau alternate: fbdev,nv,vesa gpu: i915
    display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22") s-diag: 582mm (22.93")
  Monitor-1: eDP-1 mapped: eDP1 model: BOE Display 0x0a15 built: 2021 res: 1920x1080 hz: 144
    dpi: 128 gamma: 1.2 size: 380x210mm (14.96x8.27") diag: 437mm (17.2") ratio: 16:9
    modes: 1920x1080
  OpenGL: renderer: Mesa Intel UHD Graphics (TGL GT1) v: 4.6 Mesa 22.1.7 direct render: Yes
Audio:
  Device-1: Intel Tiger Lake-H HD Audio vendor: CLEVO/KAPOK driver: snd_hda_intel v: kernel
    alternate: snd_sof_pci_intel_tgl bus-ID: 00:1f.3 chip-ID: 8086:43c8 class-ID: 0403
  Device-2: NVIDIA driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 8
    link-max: lanes: 16 bus-ID: 01:00.1 chip-ID: 10de:10fa class-ID: 0403
  Sound Server-1: ALSA v: k5.15.64-1-lts running: yes
  Sound Server-2: PulseAudio v: 16.1 running: no
  Sound Server-3: PipeWire v: 0.3.56 running: yes
Network:
  Device-1: Intel Tiger Lake PCH CNVi WiFi driver: iwlwifi v: kernel bus-ID: 00:14.3
    chi
p-ID: 8086:43f0 class-ID: 0280
  IF: wlp0s20f3 state: up mac: <filter>
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: CLEVO/KAPOK
    driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1 port: 3000 bus-ID: 03:00.0
    chip-ID: 10ec:8168 class-ID: 0200
  IF: enp3s0 state: down mac: <filter>
Bluetooth:
  Device-1: Intel AX201 Bluetooth type: USB driver: btusb v: 0.8 bus-ID: 1-14:3 chip-ID: 8087:0026
    class-ID: e001
  Report: bt-adapter ID: hci0 rfk-id: 0 state: up address: <filter>
Drives:
  Local Storage: total: 465.76 GiB used: 12.86 GiB (2.8%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Crucial model: CT500P2SSD8 size: 465.76 GiB
    block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter>
    rev: P2CR048 temp: 41.9 C scheme: GPT
Partition:
  ID-1: / raw-size: 238.82 GiB size: 238.82 GiB (100.00%) used: 12.83 GiB (5.4%) fs: btrfs
    dev: /dev/nvme0n1p4 maj-min: 259:4
  ID-2: /boot/efi raw-size: 100 MiB size: 96 MiB (96.00%) used: 29.7 MiB (30.9%) fs: vfat
    dev: /dev/nvme0n1p1 maj-min: 259:1
  ID-3: /home raw-size: 238.82 GiB size: 238.82 GiB (100.00%) used: 12.83 GiB (5.4%) fs: btrfs
    dev: /dev/nvme0n1p4 maj-min: 259:4
  ID-4: /var/log raw-size: 238.82 GiB size: 238.82 GiB (100.00%) used: 12.83 GiB (5.4%)
    fs: btrfs dev: /dev/nvme0n1p4 maj-min: 259:4
  ID-5: /var/tmp raw-size: 238.82 GiB size: 238.82 GiB (100.00%) used: 12.83 GiB (5.4%)
    fs: btrfs dev: /dev/nvme0n1p4 maj-min: 259:4
Swap:
  Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default)
  ID-1: swap-1 type: zram size: 15.41 GiB used: 0 KiB (0.0%) priority: 100 dev: /dev/zram0
Sensors:
  System Temperatures: cpu: 50.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Info:
  Processes: 307 Uptime: 6m wakeups: 1 Memory: 15.41 GiB used: 3.27 GiB (21.2%) Init: systemd
  v: 251 default: graphical tool: systemctl Compilers: gcc: 12.2.0 Packages: pacman: 1239 lib: 317
  Client: shell wrapper v: 5.1.16-release inxi: 3.3.20
Garuda (2.6.6-1):
  System install date:     2022-08-31
  Last full system update: 2022-09-01
  Is partially upgraded:   No
  Relevant software:       NetworkManager
  Windows dual boot:       Probably (Run as root to verify)
  Snapshots:               Snapper
  Failed units:            

And it seems to have two graphics cards. I don't know which one is working

Normally the Intel integrated card is used, and the discrete Nvidia one only when specified, see e.g.

But I don’t think this is the source of the problem.
I’m not at home with my laptop at the moment and cannot check if I have video playing problems with the latest Firedragon version.
Most likely someone else will provide hints in the meanwhile :wink:
It could be a matter of privacy settings or most likely extensions, e.g. CanvasBlocker, uBlock origins, etc., but I cannot even check without my system. You can try playing around with them, also to familiarize with the application and its defaults.

1 Like

I don’t know how, but it’s fixed.

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