Hi Devs and Moderators!
I have been watching for a few days now, how users do not read the announcements about
pamac, and how they do not search before posting on the forum. New posts about "pamac" or "Add/Remove Programs" keep coming up.
I suggest that you post a "banner" announcement on the Forum (not just Telegram) clearly mentioning "Add/Remove Programs" and "pamac". The title can be something like "
Add/Remove programs (pamac) stopped working [Fix/Workaround]".
The reason I suggest a "banner" is because it forces the user to dismiss and close the banner on any page they open, thereby clearly forcing them to see that "Add/Remove Programs (or Pamac)" stopped working and the link to see possible workarounds.
Regarding the announcement that is already present and pinned on the forum, the reasons why it has not prevented users from bombarding the forum with posts are:
- The title does not mention "Add/Remove Programs" or "Pamac". It mentions "Pacman". Why is it a problem? Because users ignore something that doesn't seem to be related to their problem (they don't know that pacman is connected to Add/Remove programs)
- It is not a banner, but a pinned announcement. Users will miss it, unlike banner posts which users are forced to dismiss.
Because users are flooding the forum, giving extra work to the moderators and devs. New users will think that you are being rude by getting frustrated with them. The current problem is an overall loss for both the users and the moderators.